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How to update your PC BIOS

Every computer has its BIOS, short for Basic Input/Output System), which is a firmware installed on the PC’s motherboard. Through the BIOS you may initialize and configure hardware components (CPU, RAM, hard disk, etc.). Let’s say it’s a kind of translator or bridge between computer hardware and software. Its main functions are:

  • Initialize the hardware.
  • Detect and load the bootloader and operating system.
  • Configure multiple parameters of your PC such as boot sequence, time and date, RAM times and CPU voltage.
  • Set up security mechanisms like a password to restrict access to your PC.

Importance of understanding how to access and update the BIOS

Since its main function is to initialize and check that all the hardware components of your PC are working properly, if everything is working correctly, BIOS looks for the operating system on the hard drive or other boot device connected to your PC. However, accessing‌ BIOS may be an unknown process for many users, preventing its update, which can guarantee the performance of the equipment and its security. Later in this blog we will explain how to access BIOS.

Clarification on the non-routine nature of BIOS updates

It is recommended to update BIOS to maintain performance, stability and computer security. Your PC manufacturer can send BIOS updates to add features or fix some bugs. The process is overall simple, but it must be done with great care to avoid irreversible damage. Also, it should be avoided to turn off or cut off the power in the middle of an upgrade process with serious consequences for the equipment.

Accessing the BIOS from Windows

To access BIOS, there are several options, from the following buttons, depending on the brand of your computer:

  • Dell: F2 or F12
  • HP: F10
  • Lenovo: F2, Fn + F2, F1, or Enter followed by F1
  • Asus: F9, F10 or Delete
  • Acer: F2 or Delete
  • Microsoft Surface: Hold the volume up button pressed
  • Samsung/Toshiba/Intel/ASRock/Origin PC: F2
  • MSI/Gigabyte/EVGA/Zotac/BIOStar: Delete

Instructions for accessing the BIOS from Windows 10 or 11 through Settings and the Advanced Start option

Just follow these instructions:

  • Restart your computer and wait for the manufacturer’s logo to appear.
  • Press the key one of the keys mentioned above when viewing the home screen to access the BIOS settings.
  • Once in the BIOS, you may navigate through the different options using the arrow keys on your keyboard.

You may also follow this process in Windows 11:

  • On the login or lock screen, press the Shift key on your keyboard and tap the power button (or click the power option at the bottom right of the login screen). Then choose the Reset option from the menu.
  • When Windows 11 restarts, you will be shown the advanced startup screen (choose an option).
  • Then scroll to Troubleshoot > Advanced Options > UEFI Firmware Settings and click Restart.

Since BIOS configuration can have an impact on the operation of your PC, it is recommended to seek help from a professional.

Alternatives to using the Windows 10 and 11 method if the operating system loads too fast to access BIOS.

An alternative to start Win11 BIOS configuration is from the Settings application. Just follow these three steps:

  • Open Windows 11 Settings
  • Navigate to System > Recovery > Restart now.
  • Before you click Restart Now , save your work.
  • Next, go to Troubleshooting > Advanced Options > UEFI Firmware Configuration and click Restart. (we will talk about UEFI later in this blog post)

Another alternative is to use the Windows Run command:

  • Open up the Run box (by pressing the Windows + R keys).
  • Then type shutdown /r /o , and press Enter . A shortcut is to type shutdown /r/o/f /t 00 and click OK .
  • Then select Troubleshoot > Advanced Options > UEFI Firmware Configuration and click Restart to boot into the system BIOS settings.

By the command line, also:

  • Open CMD, PowerShell or Terminal.
  • Type in shutdown /r /o /f /t 00 o shutdown /r /o and press Enter.
  • Then go to Troubleshooting > Advanced Options > UEFI Firmware Configuration and click Restart to get to the Windows 11 BIOS/UEFI configuration.

A more customized option is by shortcut:

  • Right-click on the Windows 11 desktop and select New > Shortcut.
  • In window Create Shortcut, enter shutdown /r/o /f /t 00 or shutdown /r /o to locate it.
  • Follow the instructions to create a BIOS shortcut.

Once the BIOS configuration shortcut is created, just double-click it and choose Troubleshooting > Advanced Options > UEFI Firmware Configuration and click Restart to boot your PC into the BIOS environment.

What does UEFI stand for?

UEFI (Unified Extensible Firmware Interface) has emerged as the most modern and flexible firmware with new features that go hand in hand with today’s needs for more volume and more speed. UEFI supports larger hard drives and faster boot times.

UEFI advantages:

  • Easy to program since it uses the C programming language. With this programming language you may initialize several devices at once and have much faster booting times.
  • More security, based on Secure Boot mode.
  • Faster, as it can run in 32-bit or 64-bit mode and has more addressable address space than BIOS, resulting in a faster booting process.
  • Make remote support. easier. It allows booting over the network, and may also carry different interfaces in the same firmware. A PC that cannot be booted into the operating system can also be accessed remotely for troubleshooting and maintenance.
  • Safe booting, as you may check the validity of the operating system to prevent or check if any malware tampered with the booting process.
  • More features and ability to add programs. You may also associate drivers (you would no longer have to load them into the operating system), which is a major advantage in agility.
  • Modular, since modifications can be made in parts without affecting the rest.
  • CPU microcode independence.
  • Support for larger storage drives, with up to 128 partitions.

Additionally, UEFI can emulate old BIOSes in case you need to install on old operating systems.

Continued use of the “BIOS” term to refer to UEFI for simplicity

BIOS is still used to initialize and check the hardware components of a computer to ensure proper operation. Also, as we have seen, it allows you to customize PC behavior (which boots first, for example). So BIOS is still helpful in troubleshooting issues that prevent the PC from booting properly.

When should you update your BIOS?

Reasons to perform a BIOS update

Updating the BIOS (or UEFI), as we mentioned before, helps the system work with better performance, in addition to checking and adjusting the installed hardware, which in turn ultimately impacts software operation. It is recommended to update BIOS only if there is a necessary improvement in the new version.
Sometimes, it is necessary to update BIOS so that the motherboard supports the use of a new generation processor or other type of hardware.

Warning about the potential risks of a BIOS update

The recommendation to update BIOS only when it is a necessary part of the possibility that the updating process​ fails, leaving your computer inoperable (!). Another risk is data loss if something fails during the upgrade (a connection outage, power, incomplete process). It considers that there may be unexpected errors that may result in a direct impact on the operation ‌of your computer. That is why it is recommended to ask for professional support to do so.

How to update your BIOS

Although each manufacturer recommends a process and their own tools for updating BIOS, you may say that the first step is always to back up the most critical data on your computer, in case something goes wrong in the process (hopefully not!). To do so, the following is recommended:

Identification of the motherboard model and BIOS using Windows system information

The BIOS update is based on the model data of the motherboard or computer. To find out, press the Windows key on your PC and type System Information . The service window will open in which all the details of the installed software will be listed. You will see the System Model and BIOS Version and Date, for the BIOS manufacturer’s name, BIOS version, and release date. With this data you will know which version of the BIOS to download (it must be later than the one you installed).

However, the most common method of updating BIOS is through an update wizard program, which takes you by the hand throughout the update process and runs from the operating system. Only indicate where the BIOS update file is located and restart the PC.

Steps to download and install the BIOS update according to the manufacturer’s instructions.

Generally, the manufacturer of the motherboard of your PC has not only an update wizard program but also the BIOS update file, such as the wizard program itself, which you may download from the support page of the manufacturer of your computer or motherboard.
Once you obtain the BIOS installation wizard and the latest version of the BIOS, download them to your computer. It is important to mention that it is not recommended to use Beta versions of BIOS updates. It is preferable to keep the latest stable version, even if it is older.
Let the update wizard take you by the hand and use the BIOS update file to indicate that this is the new firmware to be installed. In case the downloaded update file is invalid or more updated to what you already have installed, the wizard software will detect it and will not perform the update.
Once this is done, restart your PC. We recommend that you check the main settings, checking that the date and time are correct, the boot order is correct (i.e. which hard drive is checked first for a Windows installation) and check that everything else is correct.
Now, you may continue working with the new BIOS version.

BIOS Update Considerations

Before making any BIOS updates, it is always recommended to back up the data so that this does not become your nightmare. For BIOS update, please consider these considerations:

  • Updating the BIOS generally does not improve performance, so it should be done only if necessary.
  • As we have seen, there are several methods for updating the BIOS, increasingly intuitive such as those in which the manufacturer itself offers an update wizard program that takes you by the hand throughout the process. It is important to follow the instructions that the manufacturer of your equipment indicates to prevent it from becoming unusable.
  • Always investigate BIOS corruption recovery options and have that information handy. That is: get ready for any contingency. Many times, despite precautionary measures, the upgrade may fail, either due to incompatibility issues or an unfortunate blackout or power outage. Should that happen, and if the PC is still working, do not turn off the computer. Close the flash update tool and restart the update process to see if it works. If you made a BIOS backup dtry selecting this file to recover it.

Also some motherboards have backup BIOSes that help restore the BIOS. Or, the manufacturer sells BIOS chips from its online store, at a good price.
Finally, we would like to repeat once again the recommendation that you rely on an expert to update the BIOS.

Olivia Diaz

Market analyst and writer with +30 years in the IT market for demand generation, ranking and relationships with end customers, as well as corporate communication and industry analysis.

Analista de mercado y escritora con más de 30 años en el mercado TIC en áreas de generación de demanda, posicionamiento y relaciones con usuarios finales, así como comunicación corporativa y análisis de la industria.

Analyste du marché et écrivaine avec plus de 30 ans d’expérience dans le domaine informatique, particulièrement la demande, positionnement et relations avec les utilisateurs finaux, la communication corporative et l’anayse de l’indutrie.

About Version 2 Limited
Version 2 Limited is one of the most dynamic IT companies in Asia. The company develops and distributes IT products for Internet and IP-based networks, including communication systems, Internet software, security, network, and media products. Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 Limited offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About PandoraFMS
Pandora FMS is a flexible monitoring system, capable of monitoring devices, infrastructures, applications, services and business processes.
Of course, one of the things that Pandora FMS can control is the hard disks of your computers.

XZ Vulnerability

You drink tap water every day, right? Do you know who invented the filtering mechanism that makes water pure and clean?… Well, do you actually care?

Do you know that this mechanism is exactly the same in all the taps of all the houses of any country? Do you know that this specialized piece is the work of an engineer who does it just because? Can you imagine what could happen if this person had a bad day?

Let’s talk about the XZ Utils library and why it is not a good idea to depend on a single supplier and make them angry. Let’s talk about the XZ Utils library and its latest developer, Jia Tan.

Yes, open source software can offer a series of benefits in terms of prices (because it is actually “free”), transparency, collaboration and adaptability, but it also entails risks regarding the security and excessive trust that we place as users.

What happened?

On March 29, Red Hat, Inc. disclosed the vulnerability CVE-2024-3094, with a score of 10 on the Common Vulnerability Scoring System scale, and, therefore, a critical vulnerability, which compromised the affected SSH servers.

This vulnerability affected the XZ Utils package, which is a set of software tools that provide file compression and decompression using the LZMA/LZMA2 algorithm, and is included in major Linux distributions. Had it not been discovered, it could have been very serious, since it was a malicious backdoor code, which would grant unauthorized remote access to the affected systems through SSH.

The vulnerability began in version 5.6.0 of XZ, and would also affect version 5.6.1.

During the liblzma building process it would retrieve an existing camouflaged test file in the source code, later used to modify specific functions in the liblzma code. The result is a modified liblzma library, which can be used by any software linked to it, intercepting and modifying data interaction with the library.

This process of implementing a backdoor in XZ is the final part of a campaign that was extended over 2 years of operations, mainly of the HUMNIT type (human intelligence) by the user Jia Tan.

User Jia Tan created his Github account in 2021, making their first commit to the XZ repository on February 6, 2022. More recently, on February 16, 2024, a malicious file would be added under the name of “build-to-host.m4” in .gitignore, later incorporated together with the launch of the package, to finally on March 9, 2024 incorporate the hidden backdoor in two test files:

  • tests/files/bad-3-corrupt_lzma2.xz
  • tests/files/good-large_compressed.lzma

How was it detected?

The main person in charge of locating this issue is Andres Freund.

It is one of the most important software engineers at Microsoft, who was performing micro-benchmarking tasks. During testing, they noticed that sshd processes were using an unusual amount of CPU even though the sessions were not established.

After profiling sshd, they saw a lot of CPU time in the liblzma library. This in turn reminded them of a recent bizarre complaint from Valgrind about automated testing in PostgreSQL. This behavior could have been overlooked and not discovered, leading to a large security breach on Debian/Ubuntu SSH servers.

As Andres Freund himself claims, a series of coincidences were required to be able to find this vulnerability, it was a matter of luck to have found it.

What set off Freund’s alarms was a small delay of only 0.5 sec in the ssh connections, which although it seems very little, was what led him to investigate further and find the problem and the potential chaos that it may have generated.

This underscores the importance of monitoring software engineering and security practices. The good news is that, the vulnerability has been found in very early releases of the software, so in the real world it has had virtually no effect, thanks to the quick detection of this malicious code. But it makes us think about what could have happened, if it had not been detected in time. It is not the first nor will be the last. The advantage of Open Source is that this has been made public and the impact can be evaluated, in other cases where there is no such transparency, the impact can be more difficult to evaluate and therefore, remediation.

Reflection

After what happened, we are in the right position to highlight both positive and negative points related to the use of open source.

As positive points we can find transparency and collaboration between developers from all over the world. Having a watchful community, in charge of detecting and reporting possible security threats, and have flexibility and adaptability, since the nature of open source allows adapting and modifying the software according to specific needs.

As for the disadvantages, we find the vulnerability to malicious attacks, as is the case with the action of developers with malicious intentions. Users trust that the software does not contain malicious code, which can lead to a false sense of security. In addition, due to the number of existing contributions and the complexity of the software itself, it can be said that it is very difficult to exhaustively verify the code.

If we add to all of that the existence of libraries maintained by one person or a very small group of people, the risk of single point of failure is greater. In this case, that need or benefit of having more people contributing is what caused the problem.

In conclusion, while open source software can offer us a number of benefits in terms of transparency, collaboration and adaptability, it can also present disadvantages or challenges in terms of the security and trust we place in it as users.ing.

About Version 2 Limited
Version 2 Limited is one of the most dynamic IT companies in Asia. The company develops and distributes IT products for Internet and IP-based networks, including communication systems, Internet software, security, network, and media products. Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 Limited offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About PandoraFMS
Pandora FMS is a flexible monitoring system, capable of monitoring devices, infrastructures, applications, services and business processes.
Of course, one of the things that Pandora FMS can control is the hard disks of your computers.

What is alert fatigue and its effect on IT monitoring?

Talking about too many cybersecurity alerts is not talking about the story of Peter and the Wolf and how people end up ignoring false warnings, but about its great impact on security strategies and, above all, on the stress it causes to IT teams, which we know are increasingly reduced and must fulfill multiple tasks in their day to day.

Alert Fatigue is a phenomenon in which excessive alerts desensitize the people in charge of responding to them, leading to missed or ignored alerts or, worse, delayed responses. IT security operations professionals are prone to this fatigue because systems are overloaded with data and may not classify alerts accurately.

1. Definición de Fatiga de Alertas y su impacto en la seguridad de la organización

Alert fatigue, in addition to overwhelming data to interpret, diverts attention from what is really important. To put it into perspective, deception is one of the oldest war tactics since the ancient Greeks: through deception, the enemy’s attention was diverted by giving the impression that an attack was taking place in one place, causing the enemy to concentrate its resources in that place so that it could attack on a different front. Taking this into an organization, cybercrime can actually cause and leverage IT staff fatigue to find security breaches. This cost could become considerable in business continuity and resource consumption (technology, time and human resources), as indicated by an article by Security Magazine on a survey of 800 IT professionals:

  • 85% percent of information technology (IT) professionals say more than 20% of their cloud security alerts are false positives. The more alerts, the harder it becomes to identify which things are important and which ones are not.
  • 59% of respondents receive more than 500 public cloud security alerts per day. Having to filter alerts wastes valuable time that could be used to fix or even prevent issues.
  • More than 50% of respondents spend more than 20% of their time deciding which alerts need to be addressed first. Alert overload and false positive rates not only contribute to turnover, but also to the loss of critical alerts. 55% say their team overlooked critical alerts in the past due to ineffective prioritization of alerts, often weekly and even daily.

What happens is that the team in charge of reviewing the alerts becomes desensitized. By human nature, when we get a warning of every little thing, we get used to alerts being unimportant, so it is given less and less importance. This means finding the balance: we need to be aware of the state of our environment, but too many alerts can cause more damage than actually help, because they make it difficult to prioritize problems.

2. Causes of Alert Fatigue

Alert Fatigue is due to one or more of these causes:

2.1. False positives

These are situations where a security system mistakenly identifies a benign action or event as a threat or risk. They may be due to several factors, such as outdated threat signatures, poor (or overzealous) security settings, or limitations in detection algorithms.

2.2. Lack of context

Alerts must be interpreted, so if alert notifications do not have the proper context, it can be confusing and difficult to determine the severity of an alert. This leads to delayed responses.

2.3. Several security systems

Consolidation and correlation of alerts are difficult if there are several security systems working at the same time… and this gets worse when the volume of alerts with different levels of complexity grows.

2.4. Lack of filters and customization of cybersecurity alerts

If they are not defined and filtered, it may cause endless non-threatening or irrelevant notifications.

2.5. Unclear security policies and procedures

Poorly defined procedures become very problematic because they contribute to aggravating the problem.

2.6. Shortage of resources

It is not easy to have security professionals who know how to interpret and also manage a high volume of alerts, which leads to late responses.

The above tells us that correct management and alert policies are required, along with the appropriate monitoring tools to support IT staff.

3. Most common false positives

According to the Institute of Data, false positives faced by IT and security teams are:

3.1. False positives about network anomalies

These take place when network monitoring tools identify normal or harmless network activities as suspicious or malicious, such as false alerts for network scans, legitimate file sharing, or background system activities.

3.2. False malware positives

Antivirus software often identifies benign files or applications as potentially malicious. This can happen when a file shares similarities with known malware signatures or displays suspicious behavior. A cybersecurity false positive in this context can result in the blocking or quarantine of legitimate software, causing disruptions to normal operations.

3.3. False positives about user behavior

Security systems that monitor user activities can generate a cybersecurity false positive when an individual’s actions are flagged as abnormal or potentially malicious. Example: an employee who accesses confidential documents after working hours, generating a false positive in cybersecurity, even though it may be legitimate.

False positives can also be found in email security systems. For example, spam filters can misclassify legitimate emails as spam, causing important messages to end up in the spam folder. Can you imagine the impact of a vitally important email ending up in the Spam folder?

4. Consequences of Alert Fatigue

Alert Fatigue has consequences not only on the IT staff themselves but also on the organization:

4.1. False sense of security

Too many alerts can lead the IT team to think they are false positives, leaving out the actions that could be taken.

4.2. Late Response

Too many alerts overwhelm IT teams, preventing them from reacting in time to real and critical risks. This, in turn, causes costly remediation and even the need to allocate more staff to solve the problem that could have been avoided.

4.3. Regulatory non-compliance

Security breaches can lead to fines and penalties for the organization.

4.4. Reputational damage to the organization

A breach of the company’s security gets disclosed (and we’ve seen headlines in the news) and impacts its reputation. This can lead to loss of customer trust… and consequently less revenue.

4.5. IT staff work overload

If the staff in charge of monitoring alerts feel overwhelmed with notifications, they may experience increased job stress. This has been one of the causes of lower productivity and high staff turnover in the IT area.

4.6. Deterioration of morale

Team demotivation can cause them to disengage and become less productive.

5. How to avoid these Alert Fatigue problems?

If alerts are designed before they are implemented, they become useful and efficient alerts, in addition to saving a lot of time and, consequently, reducing alert fatigue.

5.1. Prioritize

The best way to get an effective alert is to use the “less is more” strategy. You have to think about the absolutely essential things first.

  • What equipment is absolutely essential? Hardly anyone needs alerts on test equipment.
  • What is the severity if a certain service does not work properly? High impact services should have the most aggressive alert (level 1, for example).
  • What is the minimum that is needed to determine that a computer, process, or service is not working properly?
    Sometimes it is enough to monitor the connectivity of the device, some other times something more specific is needed, such as the status of a service.

Answering these questions will help us find out what the most important alerts are that we need to act on immediately.

5.2. Avoiding false positives

Sometimes it can be tricky to get alerts to only go off when there really is a problem. Setting thresholds correctly is a big part of the job, but more options are available. Pandora FMS has several tools to help avoid false positives:

Dynamic thresholds

They are very useful for adjusting the thresholds to the actual data. When you enable this feature in a module, Pandora FMS analyzes its data history, and automatically modifies the thresholds to capture data that is out of the ordinary.

  • FF Thresholds: Sometimes the problem is not that you did not correctly define the alerts or thresholds, but that the metrics you use are not entirely reliable. Let’s say we are monitoring the availability of a device, but the connection to the network on which it is located is unstable (for example, a very saturated wireless network). This can cause data packets to be lost or even there are times when a ping fails to connect to the device despite being active and performing its function correctly. For those cases, Pandora FMS has the FF Threshold. By using this option you may configure some “tolerance” to the module before changing state. Thus, for example, the agent will report two consecutive critical data for the module to change into critical status.
  • Use maintenance windows: Pandora FMS allows you to temporarily disable alerting and even event generation of a specific module or agent with the Quiet mode. With maintenance windows (Scheduled downtimes), this can be scheduled so that, for example, alerts do not trigger during X service updates in the early hours of Saturdays.

5.3. Improving alert processes

Once they have made sure that the alerts that are triggered are the necessary ones, and that they will only trigger when something really happens, you may greatly improve the process as follows:

  • Automation: Alerting is not only used to send notifications; it can also be used to automate actions. Let’s imagine that you are monitoring an old service that sometimes becomes saturated, and when that happens, the way to recover it is to just restart it. With Pandora FMS you may configure the alert that monitors that service to try to restart it automatically. To do this, you just need to configure an alert command that, for example, makes an API call to the manager of said service to restart it.
  • Alert escalation: Continuing with the previous example, with alert escalation you may make the first action performed by Pandora FMS, when the alert is triggered, to be the restart of the service. If in the next agent run, the module is still in critical state, you may configure the alert so that, for example, a ticket is created in Pandora ITSM.
  • Alert thresholds: Alerts have an internal counter that indicates when configured actions should be triggered. Just by modifying the threshold of an alert you may go from having several emails a day warning you of the same problem to receiving one every two or three days.

This alert (executed daily) has three actions: at first, it is about restarting the service. If at the next alert execution, the module has not been recovered, an email is sent to the administrator, and if it has not yet been solved, a ticket is created in Pandora ITSM. If the alert remains triggered on the fourth run, a daily message will be sent through Slack to the group of operators.

5.4. Other ways to reduce the number of alerts

  • Cascade Protection is an invaluable tool in setting up efficient alerting, by skipping triggering alerts from devices dependent on a parent device. With basic alerting, if you are monitoring a network that you access through a specific switch and this device has a problem, you will start receiving alerts for each computer on that network that you can no longer access. On the other hand, if you activate cascade protection on the agents of that network (indicating whether they depend on the switch), Pandora FMS will detect that the main equipment is down, and will skip the alert of all dependent equipment until the switch is operational again.
  • Using services can help you not only reduce the number of alerts triggered, but also the number of alerts configured. If you have a cluster of 10 machines, it may not be very efficient to have an alert for each of them. Pandora FMS allows you to group agents and modules into Services, along with hierarchical structures in which you may decide the weight of each element and alert based on the general status.

5.5. Implement an Incident Response Plan

Incident response is the process of preparing for cybersecurity threats, detecting them as they arise, responding to quell them, or mitigating them. Organizations can manage threat intelligence and mitigation through incident response planning. It should be remembered that any organization is at risk of losing money, data, and reputation due to cybersecurity threats.

Incident response requires assembling a team of people from different departments within an organization, including organizational leaders, IT staff, and other areas involved in data control and compliance. The following is recommended:

  • Plan how to analyze data and networks for potential threats and suspicious activity.
  • Decide which incidents should be responded to first.
  • Have a plan for data loss and finances.
  • Comply with all applicable laws.
  • Be prepared to submit data and documentation to the authorities after a violation.

Finally, a timely reminder: incident response became very important starting with GDPR with extremely strict rules on non-compliance reporting. If a specific breach needs to be reported, the company must be aware of it within 72 hours and report what happened to the appropriate authorities. A report of what happened should also be provided and an active plan to mitigate the damage should be presented. If a company does not have a predefined incident response plan, it will not be ready to submit such a report.

The GDPR also requires to know if the organization has adequate security measures in place. Companies can be heavily penalized if they are scrutinized after the breach and officials find that they did not have adequate security.

Conclusion

The high cost to both IT staff (constant turnover, burnout, stress, late decisions, etc.) and the organization (disruption of operations, security breaches and breaches, quite onerous penalties) is clear. While there is no one-size-fits-all solution to prevent over-alerting, we do recommend prioritizing alerts, avoiding false positives (dynamic and FF thresholds, maintenance windows), improving alerting processes, and an incident response plan, along with clear policies and procedures for responding to incidents, to ensure you find the right balance for your organization.

About Version 2 Limited
Version 2 Limited is one of the most dynamic IT companies in Asia. The company develops and distributes IT products for Internet and IP-based networks, including communication systems, Internet software, security, network, and media products. Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 Limited offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About PandoraFMS
Pandora FMS is a flexible monitoring system, capable of monitoring devices, infrastructures, applications, services and business processes.
Of course, one of the things that Pandora FMS can control is the hard disks of your computers.

NoSQL Databases: The ultimate Guide

Today, many companies generate and store huge amounts of data. To give you an idea, decades ago, the size of the Internet was measured in Terabytes (TB) and now it is measured in Zettabytes (ZB). 

Relational databases were designed to meet the storage and information management needs of the time. Today we have a new scenario where social networks, IoT devices and Edge Computing generate millions of unstructured and highly variable data. Many modern applications require high performance to provide quick responses to user queries.

In relational DBMSs, an increase in data volume must be accompanied by improvements in hardware capacity. This technological challenge forced companies to look for more flexible and scalable solutions.

NoSQL databases have a distributed architecture that allows them to scale horizontally and handle continuous and fast data flows. This makes them a viable option in high-demand environments such as streaming platforms where data processing takes place in real time.

Given the interest in NoSQL databases in the current context, we believe it is essential to develop a user guide that helps developers understand and effectively use this technology. In this article we aim to clarify some basics about NoSQL, giving practical examples and providing recommendations on implementation and optimization to make the most of its advantages.

NoSQL data modeling

One of the biggest differences between relational and non-relational bases lies in the approach we took to data modeling.

NoSQL databases do not follow a rigid and predefined scheme. This allows developers to freely choose the data model based on the features of the project.

The fundamental goal is to improve query performance, getting rid of the need to structure information in complex tables. Thus, NoSQL supports a wide variety of denormalized data such as JSON documents, key values, columns, and graph relationships.

Each NoSQL database type is optimized for easy access, query, and modification of a specific class of data. The main ones are:

  • Key-value: Redis, Riak or DyamoDB. These are the simplest NoSQL databases. They store the information as if it were a dictionary based on key-value pairs, where each value is associated with a unique key. They were designed to scale quickly ensuring system performance and data availability.
  • Documentary: MongoDB, Couchbase. Data is stored in documents such as JSON, BSON or XML. Some consider them an upper echelon of key-value systems since they allow encapsulating key-value pairs in more complex structures for advanced queries.
  • Column-oriented: BigTable, Cassandra, HBase. Instead of storing data in rows like relational databases do, they do it in columns. These in turn are organized into logically ordered column families in the database. The system is optimized to work with large datasets and distributed workloads.
  • Graph-oriented: Neo4J, InfiniteGraph. They save data as entities and relationships between entities. The entities are called “nodes” and the relationships that bind the nodes are the “edges”. They are perfect for managing data with complex relationships, such as social networks or applications with geospatial location.

NoSQL data storage and partitioning

Instead of making use of a monolithic and expensive architecture where all data is stored on a single server, NoSQL distributes the information on different servers known as “nodes” that join in a network called “cluster“.
This feature allows NoSQL DBMSs to scale horizontally and manage large volumes of data using partitioning techniques.

What is NoSQL database partitioning?

It is a process of breaking up a large database into smaller, easier-to-manage chunks.

It is necessary to clarify that data partitioning is not exclusive to NoSQL. SQL databases also support partitioning, but NoSQL systems have a native function called “auto-sharding” that automatically splits data, balancing the load between servers.

When to partition a NoSQL database?

There are several situations in which it is necessary to partition a NoSQL database:

  • When the server is at the limit of its storage capacity or RAM.
  • When you need to reduce latency. In this case you get to balance the workload on different cluster nodes to improve performance.
  • When you wish to ensure data availability by initiating a replication procedure.

Although partitioning is used in large databases, you should not wait for the data volume to become excessive because in that case it could cause system overload.
Many programmers use AWS or Azure to simplify the process. These platforms offer a wide variety of cloud services that allow developers to skip the tasks related to database administration and focus on writing the code of their applications.

Partitioning techniques

There are different techniques for partitioning a distributed architecture database.

  • Clustering
    It consists of grouping several servers so that they work together as if they were one. In a clustering environment, all nodes in the cluster share the workload to increase system throughput and fault tolerance.
  • Separation of Reads and Writes
    It consists of directing read and write operations to different nodes in the cluster. For example, read operations can be directed to replica servers acting as children to ease the load on the parent node.
  • Sharding
    Data is divided horizontally into smaller chunks called “shards” and distributed across different nodes in the cluster.
    It is the most widely used partitioning technique in databases with distributed architecture due to its scalability and ability to self-balance the system load, avoiding bottlenecks.
  • Consistent Hashing
    It is an algorithm that is used to efficiently allocate data to nodes in a distributed environment.
    The idea of consistent hashes was introduced by David Karger in a research paper published in 1997 and entitled “Consistent Hashing and Random Trees: Distributed Caching Protocols for Relieving Hot Spots on the World Wide Web“.
    In this academic work, the “Consistent Hashing” algorithm was proposed for the first time as a solution to balance the workload of servers with distributed databases.
    It is a technique that is used in both partitioning and data replication, since it allows to solve problems common to both processes such as the redistribution of keys and resources when adding or removing nodes in a cluster.

    Nodes are represented in a circular ring and each data is assigned to a node using a hash function. When a new node is added to the system, the data is redistributed between the existing nodes and the new node.
    The hash works as a unique identifier so that when you make a query, you just have to locate that point on the ring.
    An example of a NoSQL database that uses “Consistent Hashing” is DynamoDB, since one of its strengths is incremental scaling, and to achieve this it needs a procedure capable of fractionating data dynamically.

Replication in NoSQL databases

It consists of creating copies of the data on multiple machines. This process seeks to improve database performance by distributing queries among different nodes. At the same time, it ensures that the information will continue to be available, even if the hardware fails.
The two main ways to perform data replication (in addition to the Consistent Hashing that we already mentioned in the previous section) are:

Master-slave server

Writing is made to the primary node and from there data is replicated to secondary nodes.

Peer to peer

All nodes in the cluster have the same hierarchical level and can accept writing. When data is written to one node it spreads to all the others. This ensures availability, but can also lead to inconsistencies if conflict resolution mechanisms are not implemented (for example, if two nodes try to write to the same location at the same time).

CAP theorem and consistency of NoSQL databases.

The CAP theorem was introduced by Professor Eric Brewer of the University of Berkeley in the year 2000. He explains that a distributed database can meet two of these three qualities at the same time:

  • Consistency: All requests after the writing operation get the same value, regardless of where the queries are made.
  • Availability: The database always responds to requests, even if a failure takes place.
  • Partition Tolerance: The system continues to operate even if communication between some nodes is interrupted.

Under this scheme we could choose a DBMS that is consistent and partition tolerant (MongoDB, HBase), available and partition tolerant (DynamoDB, Cassandra), or consistent and available (MySQL), but all three features cannot be preserved at once.
Each development has its requirements and the CAP theorem helps us find the DBMS that best suits your needs. Sometimes it is imperative for data to be consistent at all times (for example, in a stock control system). In these cases, we usually work with a relational database. In NoSQL databases, consistency is not one hundred percent guaranteed, since changes must propagate between all nodes in the cluster.

BASIS and eventual consistency model in NoSQL

BASE is a concept opposed to the ACID properties (atomicity, consistency, isolation, durability) of relational databases. In this approach, we prioritize data availability over immediate consistency, which is especially important in applications that process data in real time.

The BASE acronym means:

  • Basically Available: The database always sends a response, even if it contains errors if readings occur from nodes that did not yet receive the last writing.
  • Soft state: The database may be in an inconsistent state when reading takes place, so you may get different results on different readings.
  • Eventually Consistent: Database consistency is reached once the information has been propagated to all nodes. Up to that point we talk about an eventual consistency.

Even though the BASE approach arose in response to ACID, they are not exclusionary options. In fact, some NoSQL databases like MongoDB offer configurable consistency.

Tree indexing in NoSQL databases. What are the best-known structures?

So far we have seen how data is distributed and replicated in a NoSQL database, but we need to explain how it is structured efficiently to make its search and retrieval easier.
Trees are the most commonly used data structures. They organize nodes hierarchically starting from a root node, which is the first tree node; parent nodes, which are all those nodes that have at least one child; and child nodes, which complete the tree.
The number of levels of a tree determines its height. It is important to consider the final size of the tree and the number of nodes it contains, as this can influence query performance and data recovery time.
There are different tree indexes that you may use in NoSQL databases.

B Trees

They are balanced trees and perfect for distributed systems for their ability to maintain index consistency, although they can also be used in relational databases.
The main feature of B trees is that they can have several child nodes for each parent node, but they always keep their height balanced. This means that they have an identical or very similar number of levels in each tree branch, a particularity that makes it possible to handle insertions and deletions efficiently.
They are widely used in filing systems, where large data sets need to be accessed quickly.

T Trees

They are also balanced trees that can have a maximum of two or three child nodes.
Unlike B-trees, which are designed to make searches on large volumes of data easier, T-trees work best in applications where quick access to sorted data is needed.

AVL Trees

They are binary trees, which means that each parent node can have a maximum of two child nodes.
Another outstanding feature of AVL trees is that they are balanced in height. The self-balancing system serves to ensure that the tree does not grow in an uncontrolled manner, something that could harm the database performance.
They are a good choice for developing applications that require quick queries and logarithmic time insertion and deletion operations.

KD Trees

They are binary, balanced trees that organize data into multiple dimensions. A specific dimension is created at each tree level.
They are used in applications that work with geospatial data or scientific data.

Merkle Trees

They represent a special case of data structures in distributed systems. They are known for their utility in Blockchain to efficiently and securely encrypt data.
A Merkle tree is a type of binary tree that offers a first-rate solution to the data verification problem. Its creator was an American computer scientist and cryptographer named Ralph Merkle in 1979.
Merkle trees have a mathematical structure made up by hashes of several blocks of data that summarize all transactions in a block.

Data is grouped into larger datasets and related to the main nodes until all the data within the system is gathered. As a result, the Merkle Root is obtained.

How is the Merkle Root calculated?

1. The data is divided into blocks of a fixed size.

2. Each data block is subjected to a cryptographic hash function.

3. Hashes are grouped into pairs and a function is again applied to these pairs to generate their corresponding parent hashes until only one hash remains, which is the Merkle root.

The Merkle root is at the top of the tree and is the value that securely represents data integrity. This is because it is strongly related to all datasets and the hash that identifies each of them. Any changes to the original data will alter the Merkle Root. That way, you can make sure that the data has not been modified at any point.
This is why Merkle trees are frequently employed to verify the integrity of data blocks in Blockchain transactions.
NoSQL databases like Cassandra draw on these structures to validate data without sacrificing speed and performance.

Comparison between NoSQL database management systems

From what we have seen so far, NoSQL DBMSs are extraordinarily complex and varied. Each of them can adopt a different data model and present unique storage, consultation and scalability features. This range of options allows developers to select the most appropriate database for their project needs.
Below, we will give as an example two of the most widely used NoSQL DBMSs for the development of scalable and high-performance applications: MongoDB and Apache Cassandra.

MongoDB

It is a documentary DBMS developed by 10gen in 2007. It is open source and has been created in programming languages such as C++, C and JavaScript.

MongoDB is one of the most popular systems for distributed databases. Social networks such as LinkedIn, telecommunications companies such as Telefónica or news media such as the Washington Post use MongoDB.
Here are some of its main features.

  • Database storage with MongoDB: MongoDB stores data in BSON files (binary JSON). Each database consists of a collection of documents. Once MongoDB is installed and Shell is running, you may create the DB just by indicating the name you wish to use. If the database does not already exist, MongoDB will automatically create it when adding the first collection. Similarly, a collection is created automatically when you store a file in it. You just have to add the first document and execute the “insert” statement and MongoDB will create an ID field assigning it an ObjectID value that is unique for each machine at the time the operation is executed.
  • DB Partitioning with MongoDB: MongoDB makes it easy to distribute data across multiple servers using the automatic sharding feature. Data fragmentation takes place at the collection level, distributing documents among the different cluster nodes. To carry out this distribution, a “partition key” defined as a field is used in all collection documents. Data is fragmented into “chunks”, which have a default size of 64 MB and are stored in different shards within the cluster, ensuring that there is a balance. MongoBD monitors continuously chunk distribution among the shard nodes and, if necessary, performs automatic rebalancing to ensure that the workload supported by these nodes is balanced.
  • DB Replication with MongoDB: MongoDB uses a replication system based on the master-slave architecture. The master server can perform writing and reading operations, but slave nodes only perform reads (replica set). Updates are communicated to slave nodes via an operation log called oplog.
  • Database Queries with MongoDB: MongoDB has a powerful API that allows you to access and analyze data in real time, as well as perform ad-hoc queries, that is, direct queries on a database that are not predefined. This gives users the ability to perform custom searches, filter documents, and sort results by specific fields. To carry out these queries, MongoDB uses the “find” method on the desired collection or “findAndModify” to query and update the values of one or more fields simultaneously.
  • DB Consistency with MongoDB: From version 4.0 (the most recent one is 6.0), MongoDB supports ACID transactions at document level. The “snapshot isolation” function provides a consistent view of the data and allows atomic operations to be performed on multiple documents within a single transaction. This feature is especially relevant for NoSQL databases, as it poses solutions to different consistency-related issues, such as concurrent writes or queries that return outdated file versions. In this respect, MongoDB comes very close to the stability of RDMSs.
  • Database indexing with MongoDB: MongoDB uses B trees to index the data stored in its collections. This is a variant of the B trees with index nodes that contain keys and pointers to other nodes. These indexes store the value of a specific field, allowing data recovery and deletion operations to be more efficient.
  • DB Security with MongoDB: MongoDB has a high level of security to ensure the confidentiality of stored data. It has several authentication mechanisms, role-based access configuration, data encryption at rest and the possibility of restricting access to certain IP addresses. In addition, it allows you to audit the activity of the system and keep a record of the operations carried out in the database.

Apache Cassandra

It is a column-oriented DBMS that was developed by Facebook to optimize searches within its platform. One of the creators of Cassandra is computer scientist Avinash Lakshman, who previously worked for Amazon, as part of the group of engineers who developed DynamoDB. For that reason, it does not come as a surprise that it shares some features with this other system.
In 2008 it was launched as an open source project, and in 2010 it became a top-level project of the Apache Foundation. Since then, Cassandra continued to grow to become one of the most popular NoSQL DBMSs.
Although Meta uses other technologies today, Cassandra is still part of its data infrastructure. Other companies that use it are Netflix, Apple or Ebay. In terms of scalability, it is considered one of the best NoSQL databases.

Let’s take a look at some of its key properties:

  • Database storage with Apache Cassandra: Cassandra uses a “Column Family” data model, which is similar to relational databases, but more flexible. It does not refer to a hierarchical structure of columns that contain other columns, but rather to a collection of key-value pairs, where the key identifies a row and the value is a set of columns. It is designed to store large amounts of data and perform more efficient writing and reading operations.
  • DB Partitioning with Apache Cassandra: For data distribution, Cassandra uses a partitioner that distributes data to different cluster nodes. This partitioner uses the algorithm “consistent hashing” to assign a unique partition key to each data row. Data possessing the same partition key will stay together on the same nodes. It also supports virtual nodes (vnodes), which means that the same physical node may have multiple data ranges.
  • DB Replication with Apache Cassandra: Cassandra proposes a replication model based on Peer to peer in which all cluster nodes accept reads and writes. By not relying on a master node to process requests, the chance of a bottleneck occurring is minimal. Nodes communicate with each other and share data using a gossiping protocol.
  • DB Queries with Apache Cassandra: Like MongoDB, Cassandra also supports ad-hoc queries, but these tend to be more efficient if they are based on the primary key. In addition, it has its own query language called CQL (Cassandra Query Language) with a syntax similar to that of SQL, but instead of using joins, it takes its chances on data denormalization.
  • DB Indexation with Apache Cassandra: Cassandra uses secondary indexes to allow efficient queries on columns that are not part of the primary key. These indices may affect individual columns or multiple columns (SSTable Attached Secondary Index). They are created to allow complex range, prefix or text search queries in a large number of columns.
  • DB Coherence with Apache Cassandra: By using Peer to Peer architecture, Cassandra plays with eventual consistency. Data is propagated asynchronously across multiple nodes. This means that, for a short period of time, there may be discrepancies between the different replicas. However, Cassandra also provides mechanisms for setting the consistency level. When a conflict takes place (for example, if the replicas have different versions), use the timestamp and validate the most recent version. In addition, perform automatic repairs to maintain data consistency and integrity if hardware failures or other events that may cause discrepancies between replicas take place.
  • DB Security with Apache Cassandra: To use Cassandra in a safe environment, it is necessary to perform configurations, since many options are not enabled by default. For example, activate the authentication system and set permissions for each user role. In addition, it is critical to encrypt data in transit and at rest. For communication between the nodes and the client, data in transit can be encrypted using SSL/TLS.

Challenges in managing NoSQL databases. How does Pandora FMS help?

NoSQL DBMSs offer developers the ability to manage large volumes of data and scale horizontally by adding multiple nodes to a cluster.
To manage these distributed infrastructures, it is necessary to master different data partitioning and replication techniques (for example, we have seen that MongoDB uses a master-slave architecture, while Cassandra prioritizes availability with the Peer to peermodel).
Unlike RDMS, which share many similarities, in NoSQL databases there is no common paradigm and each system has its own APIs, languages and a different implementation, so getting used to working with each of them can be a real challenge.
Considering that monitoring is a fundamental component for managing any database, we must be pragmatic and rely on those resources that make our lives easier.
Both MongoDB and Apache Cassandra have commands that return system status information and allow problems to be diagnosed before they become critical failures. Another possibility is to use Pandora FMS software to simplify the whole process.

How to do so?

If this is a database in MongoDB, download Pandora FMS plugin for MongoDB. This plugin uses the mongostat command to collect basic information about system performance. Once the relevant metrics are obtained, they are sent to Pandora FMS data server for their analysis.
On the other hand, if the database works with Apache Cassandra, download the corresponding plugin for this system. This plugin obtains the information by internally running the tool nodetool, which is already included in the standard Cassandra installation, and offers a wide range of commands to monitor server status. Once the results are analyzed, the plugin structures the data in XML format and sends it to Pandora FMS server for further analysis and display.
For these plugins to work properly, copy the files to the plugin directory of Pandora FMS agent, edit the configuration file and, finally, restart the system (the linked articles explain the procedure very well).
Once the plugins are active, you will be able to monitor the activity of the cluster nodes in a graph view and receive alerts should any failures take place. These and other automation options help us save considerable time and resources in maintaining NoSQL databases.

Create a free account and discover all Pandora FMS utilities to boost your digital project!

And if you have doubts about the difference between NoSQL and SQL you can consult our post “NoSQL vs SQL: main differences and when to choose each of them“.

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About PandoraFMS
Pandora FMS is a flexible monitoring system, capable of monitoring devices, infrastructures, applications, services and business processes.
Of course, one of the things that Pandora FMS can control is the hard disks of your computers.

System Hardening: Why the Need to Strengthen System Cybersecurity

Today, digital trust is required inside and outside the organization, so tools must be implemented, with cybersecurity methods and best practices in each layer of your systems and their infrastructure: applications, operating systems, users, both on-premise and in the cloud. This is what we call System Hardening an essential practice that lays the foundation for a safe IT infrastructure. Its goal is to reduce the attack surface as much as possible, strengthening the systems to be able to face possible security attacks and get rid of as many entry points for cybercrime as possible.

Comprehensive Approach to Organizational Security

To implement organizational security, a comprehensive approach is undoubtedly required, since devices (endpoints, sensors, IoT), hardware, software, local environments, cloud (and hybrid) environments must be considered, along with security policies and local and even international regulatory compliance. It should be remembered that today and in the future we must not only protect an organization’s digital assets, but also avoid downtime and possible regulatory sanctions (associated with non-compliance with GDPR and data protection laws). Hardening also helps lay the solid foundation on which to implement advanced security solutions. Later, in Types of Hardening we will see where it is possible to implement security strengthening.

Benefits of Hardening in Cybersecurity

  • Improved system functionality: Hardening measures help optimize system resources, eliminate unnecessary services and software, and apply security patches and updates. The consequences of actions lead to better system performance, as fewer resources are also wasted on unused or vulnerable components.
  • Increased security level: A strengthened system reduces the surface area of a potential attack and strengthens defenses against threats (e.g., malware, unauthorized access, and data breaches). Confidential information is protected and user privacy is guaranteed.
  • Compliance simplification and auditing: Organizations must comply with industry-specific security standards and regulations to protect sensitive data. Hardening helps meet these requirements and ensures compliance with industry-specific standards, such as GDPR (personal data protection), the payment card industry’s data security standard (PCI DSS) or the Health Insurance Portability and Accountability Acts (HIPAA, to protect a health insurance user’s data).

Other benefits include ensuring business continuity (without disruption or frictions), multi-layered defense (access controls, encryption, firewalls, intrusion detection systems, and regular security audits), and the ability to take a more proactive stance on security, with regular assessments and updates to prepare for emerging threats and vulnerabilities.
Every safe system must have been previously secured, and this is precisely what hardening consists of.

Types of Hardening

In the IT infrastructure set, there are several subsets that require different security approaches:

1. Configuration Management Hardening

Implementing and configuring security for multiple system components (including hardware, operating systems, and software applications). It also involves disabling unnecessary services and protocols, configuring access controls, implementing encryption, and safe communication protocols. It’s worth mentioning that security and IT teams often keep conflicting agendas. The hardening policy should take into account discussions between the two parties. It is also recommended to implement:

  • Configurable item assessment: From user accounts and logins, server components and subsystems, what software and application updates and vulnerabilities to perform, networks and firewalls, remote access and log management, etc.
  • Finding the balance between security and features: Hardening’s policy should consider both the requirements of the security team and the ability of the IT team to implement it using currently assigned levels of time and manpower. It must also be decided which challenges must be faced and which are not worthwhile for operational times and costs.
  • Change management and “configuration drift” prevention: In Hardening, continuous monitoring must be implemented, where automation tools contribute to compliance with requirements at any time, getting rid of the need for constant scanning. Also, in unwanted changes, hardening policies that can happen in the production environment can be reinforced. Finally, in case of unauthorized changes, automation tools help detect anomalies and attacks to implement preventive actions.

2. Application Hardening

Protection of software applications running on the system, by removing or disabling unnecessary features, application-specific patching and security updates, along with safe coding practices and access controls, in addition to application-level authentication mechanisms. The importance of application security lies in the fact that users in the organization ask for safe and stable environments; on the part of the staff, patch and update application allows them to react to threats and implement preventive measures. Remember that users are often the entry point into the organization for cybercrime. Among the most common techniques, we can highlight:

  • Install applications only from trusted repositories.
  • Patch automations of standard and third-party applications.
  • Installation of firewalls, antivirus and malware or spyware protection programs.
  • Software-based data encryption.
  • Password management and encryption applications.

3. Operating System (OS) Hardening

Configuring the operating system to minimize vulnerabilities, either by disabling unnecessary services, shutting down unused ports, implementing firewalls and intrusion detection systems, enforcing strong password policies, and regularly applying security patches and updates. Among the most recommended methods, there are the following:

  • Applying the latest updates released by the operating system developer.
  • Enable built-in security features (Microsoft Defender or third-party Endpoint Protection platform software or EPP, Endpoint Detection Rate or EDR from third parties). This will perform a malware search on the system (Trojan horses, sniffer, password sniffers, remote control systems, etc.).
  • Remove unnecessary drivers and update used ones.
  • Delete software installed on the machine that is unnecessary.
  • Enable secure boot.
  • Restrict system access privileges.
  • Use biometrics or authentication FIDO (Fast Identity Online) in addition to passwords.

Also, a strong password policy can be implemented, protect sensitive data with AES encryption or self-encrypting drives, firmware resiliency technologies, and/or multi-factor authentication.

4. Server Hardening

Removing vulnerabilities (also known as attack vectors) that a hacker could use to access the server. It focuses on securing data, ports, components and server functions, implementing security protocols at hardware, firmware and software level. The following is recommended:

  • Patch and update your operating systems periodically.
  • Update third-party software needed to run your servers according to industry security standards.
  • Require users to create and maintain complex passwords consisting of letters, numbers, and special characters, and update these passwords frequently.
  • Lock an account after a certain number of failed login attempts.
  • Disable certain USB ports when a server is booted.
  • Leverage multi-factor authentication (MFA)
  • Using encryption AES or self-encrypted drives to hide and protect business-critical information.
  • Use virus and firewall protection and other advanced security solutions.

5. Network Hardening

Protecting network infrastructure and communication channels. It involves configuring firewalls, implementing intrusion prevention systems (IPS) and intrusion detection systems (IDS), encryption protocols such as SSL/TLS, and segmenting the network to reduce the impact of a breach and implement strong network access controls. It is recommended to combine IPS and IDS systems, in addition to:

  • Proper configuration of network firewalls.
  • Audits of network rules and access privileges.
  • Disable unnecessary network ports and network protocols.
  • Disable unused network services and devices.
  • Network traffic encryption.

It is worth mentioning that the implementation of robust monitoring and recording mechanisms is essential to strengthen our system. It involves setting up a security event log, monitoring system logs for suspicious activity, implementing intrusion detection systems, and conducting periodic security audits and reviews to identify and respond to potential threats in a timely manner.

Practical 9-Step Hardening Application

Although each organization has its particularities in business systems, there are general hardening tasks applicable to most systems. Below is a list of the most important tasks as a basic checklist:

1. Manage access: Ensure that the system is physically safe and that staff are informed about security procedures. Set up custom roles and strong passwords. Remove unnecessary users from the operating system and prevent the use of root or “superadmin” accounts with excessive privileges. Also, limit the membership of administrator groups: only grant elevated privileges when necessary.

2. Monitor network traffic: Install hardened systems behind a firewall or, if possible, isolated from public networks. A VPN or reverse proxy must be required to connect. Also, encrypt communications and establish firewall rules to restrict access to known IP ranges.

3. Patch vulnerabilities: Keep operating systems, browsers, and any other applications up to date and apply all security patches. It is recommended to keep track of vendor safety advisories and the latest CVEs.

4. Remove Unnecessary Software: Uninstall any unnecessary software and remove redundant operating system components. Unnecessary services and any unnecessary application components or functions that may expand the threat surface must be disabled.

5. Implement continuous monitoring: Periodically review logs for anomalous activity, with a focus on authentications, user access, and privilege escalation. Reflect records in a separate location to protect the integrity of records and prevent tampering. Conduct regular vulnerability and malware scans and, if possible, conduct an external audit or penetration test.

6. Implement secure communications: Secure data transfer using safe encryption. Close all but essential network ports and disable unsafe protocols such as SMBv1, Telnet, and HTTP.

7. Performs periodic backups: Hardened systems are, by definition, sensitive resources and should be backed up periodically using the 3-2-1 rule (three copies of the backup, on two types of media, with one copy stored off-site).

8. Strengthen remote sessions: If you must allow Secure Shell or SSH (remote administration protocol), make sure a safe password or certificate is used. The default port must be avoided, in addition to disabling elevated privileges for SSH access. Monitor SSH records to identify anomalous uses or privilege escalation.

9. Monitor important metrics for security:Monitor logs, accesses, number of connections, service load (CPU, Memory), disk growth. All these metrics and many more are important to find out if you are being subjected to an attack. Having them monitored and known in real time can free you from many attacks or service degradations.

Hardening on Pandora FMS

Pandora FMS incorporates a series of specific features to monitor server hardening, both Linux and Windows. For that, it runs a special plugin that will perform a series of checks, scoring whether or not it passes the registration. These checks are scheduled to run from time to time. The graphical interface structures what is found in different categories, and the evolution of system security over time can be visually analyzed, as a temporal graph. In addition, detailed technical reports can be generated for each machine, by groups or made comparative.

It is important to approach the security tasks of the systems in a methodical and organized way, attending first to the most critical and being methodical, in order to be able to do it in all systems equally. One of the fundamental pillars of computer security is the fact of not leaving cracks, if there is an entrance door, however small it may be, and as much as we secured the rest of the machines, it may be enough to have an intrusion in our systems.

The Center for Internet Security (CIS) leads the development of international hardening standards and publishes security guidelines to improve cybersecurity controls. Pandora FMS uses the recommendations of the CIS to implement a security audit system, integrated with monitoring to observe the evolution of Hardening throughout your organization, system by system.

Use of CIS Categories for Safety Checks

There are more than 1500 individual checks to ensure the security of systems managed by Pandora FMS. Next, we mention the CIS categories audited by Pandora FMS and some recommendations:

  • Hardware and software asset inventory and control
    It refers to all devices and software in your organization. Keeping an up-to-date inventory of your technology assets and using authentication to block unauthorized processes is recommended.
  • Device inventory and control
    It refers to identifying and managing your hardware devices so that only those who are authorized have access to systems. To do this, you have to maintain adequate inventory, minimize internal risks, organize your environment and provide clarity to your network.
  • Vulnerability Management
    Continuously scanning assets for potential vulnerabilities and remediating them before they become the gateway to an attack. Patch updating and security measures in the software and operating systems must be ensured.
  • Controlled use of administrative privileges
    It consists of monitoring access controls and user performance with privileged accounts to prevent any unauthorized access to critical systems. It must be ensured that only authorized people have elevated privileges to avoid any misuse of administrative privileges.
  • Safe hardware and software configuration
    Security configuration and maintenance based on standards approved by your organization. A rigorous configuration management system should be created, to detect and alert about any misconfigurations, along with a change control process to prevent attackers from taking advantage of vulnerable services and configurations.
  • Maintenance, supervision and analysis of audit logs and records
    Collection, administration and analysis of event audit logs to identify possible anomalies. Detailed logs are required to fully understand attacks and to be able to effectively respond to security incidents.
  • Defenses against malware
    Supervision and control of installation and execution of malicious code at multiple points in the organization to prevent attacks. Anti-malware software should be configured and used and take advantage of automation to ensure quick defense updates and swift corrective action in the event of attacks.
  • Email and Web Browser Protection
    Protecting and managing your web browsers and email systems against online threats to reduce the attack surface. Deactivate unauthorized email add-ons and ensure that users only access trusted websites using network-based URL filters. Remember to keep these most common gateways safe from attacks.
  • Data recovery capabilities
    Processes and tools to ensure your organization’s critical information is adequately supported. Make sure you have a reliable data recovery system in place to restore information in the event of attacks that compromise critical data.
  • Boundary defense and data protection
    Identification and classification of sensitive data, along with a number of processes including encryption, data leak protection plans, and data loss prevention techniques. It establishes strong barriers to prevent unauthorized access.
  • Account Monitoring and Control
    Monitor the entire lifecycle of your systems and application accounts, from creation through use and inactivity to deletion. This active management prevents attackers from taking advantage of legitimate but inactive user accounts for malicious purposes and allows them to maintain constant control over the accounts and their activities.
    It is worth mentioning that not all categories are applicable in a system, but there are controls to verify whether or not they apply. Let’s look at some screens as an example of display.

Detail example in a hardening control of a Linux (Debian) server

This control explains that it is advisable to disable the ICMP packet forwarding, as contemplated in the recommendations of CIS, PCI_DSS, NIST and TSC.

Example listing of checks by group (in this case, network security)

Example of controls, by category on a server:

The separation of the controls by category is key to be able to organize the work and to delimit the scope, for example, there will be systems not exposed to the network where you may “ignore” the network category, or systems without users, where you may avoid user control.

Example of the evolution of the hardening of a system over time:

This allows you to see the evolution of securitization in a system (or in a group of systems). Securitization is not an easy process, since there are dozens of changes, so it is important to address it in a gradual way, that is, planning their correction in stages, this should produce a trend over time, like the one you may see in the attached image. Pandora FMS is a useful tool not only for auditing, but also for monitoring the system securitization process.

Other additional safety measures related to hardening

  • Permanent vulnerability monitoring. Pandora FMS also integrates a continuous vulnerability detection system, based on mitre databases (CVE, Common Vulnerabilities and Exposure) and NIST to continuously audit vulnerable software across your organization. Both the agents and the remote Discovery component are used to determine on which of your systems there is software with vulnerabilities. More information here.
  • Flexibility in inventory: Whether you use Linux systems from different distributions or any Windows version, the important thing is to know and map our infrastructure well: installed software, users, paths, addresses, IP, hardware, disks, etc. Security cannot be guaranteed if you do not have a detailed inventory.
  • Constant monitoring of security infrastructure: It is important to monitor the status of specific security infrastructures, such as backups, antivirus, VPN, firewalls, IDs/IPS, SIEM, honeypots, authentication systems, storage systems, log collection, etc.
  • Permanent monitoring of server security: Verifying in real time the security of remote access, passwords, open ports and changes to key system files.
  • Proactive alerts: Not only do we help you spot potential security breaches, but we also provide proactive alerts and recommendations to address any issues before they become a real threat.

I invite you to watch this video about Hardening on Pandora FMS

Positive impact on safety and operability

As we have seen, hardening is part of the efforts to ensure business continuity. A proactive stance on server protection must be taken, prioritizing risks identified in the technological environment and applying changes gradually and logically. Patches and updates must be applied constantly as a priority, relying on automated monitoring and management tools that ensure the fast correction of possible vulnerabilities. It is also recommended to follow the best practices specific to each hardening area in order to guarantee the security of the whole technological infrastructure with a comprehensive approach.

Additional Resources

Links to Pandora FMS documentation or read the references to CIS security guidelines: See interview with Alexander Twaradze, Pandora FMS representative to countries implementing CIS standards.

Pandora FMS’s editorial team is made up of a group of writers and IT professionals with one thing in common: their passion for computer system monitoring. Pandora FMS’s editorial team is made up of a group of writers and IT professionals with one thing in common: their passion for computer system monitoring.

About Version 2 Limited
Version 2 Limited is one of the most dynamic IT companies in Asia. The company develops and distributes IT products for Internet and IP-based networks, including communication systems, Internet software, security, network, and media products. Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 Limited offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About PandoraFMS
Pandora FMS is a flexible monitoring system, capable of monitoring devices, infrastructures, applications, services and business processes.
Of course, one of the things that Pandora FMS can control is the hard disks of your computers.

How to reduce CPU usage

From the computer, we increasingly perform different tasks simultaneously (listening to music while writing a report, receiving files by email and downloading videos), which involve executing commands, and sending and receiving data. Over time, computer performance can suffer if CPU usage is not optimized.

But what is a CPU?

CPU stands for central processing unit. The CPU itself is the brain of a computer, on which most calculations and processes are performed. The two components of a CPU are:

  • The arithmetic logic unit (ALU), which performs arithmetic and logical operations.
  • The Control Unit (CU), which retrieves instructions from the memory, decodes and executes them, calling the ALU when necessary.

In this diagram you may see that the CPU also contains the memory unit, which contains the following elements:

  • The ROM (Read Only Memory): It is a read-only memory; that is, you may only read the programs and data stored in it. It is also a primary memory unit of the computer system, and contains some electronic fuses that can be programmed for specific information. The information is stored in ROM in binary format. It is also known as permanent memory.
  • The RAM (Random Access Memory): As its name suggests, it is a type of computer memory that can be accessed randomly, any byte of memory without handling the previous bytes. RAM is a high-speed component on devices that temporarily stores all the information a device needs.
  • Cache: The cache stores data and allows quick access to it. Cache speed and capacity improves device performance.

Its crucial role in the computer operation

By its components, the speed and performance of a computer are directly related to the CPU features, such as:

  • Energy consumption. It refers to the amount of power that the CPU consumes when executing actions, the higher the quality, the higher the power consumption.
  • The clock frequency. It refers to the clock speed that the CPU has and that determines the number of actions it can execute in a period of time.
  • The number of cores. The greater the number of cores, the greater the number of actions that can be performed simultaneously.
  • The number of threads. It helps the processor handle and execute actions more efficiently. It splits tasks or processes to optimize waiting times between actions.
  • Cache memory. It stores data and allows quick access to it.
  • The type of bus. It refers to the communication that the CPU establishes with the rest of the system.

Relationship between CPU speed/power and computer performance

Impact of speed and power on system effectiveness.

CPUs are classified by the number of cores:

  • De un solo núcleo, en el que el procesador sólo puede realizar una acción a la vez, es el procesador más antiguo.
  • Two-core, which allows you to perform more than one action at a time.
  • Four cores, separate from each other, which allows them to perform several actions at once and are much more efficient.

Considering this, we understand why current CPUs have two or more cores to be able to perform several operations at the same time or balance the load so that the processor does not become 100% busy, which would prevent performing some operations.

Consequences of a slow or overloaded CPU

When a CPU is overloaded, the consequences are as follows, and in the indicated order:

  • Loss of performance, encouraging task processing.
  • Overheating of the computer, a sign that the components receive more demand than the capacity they have.
  • If the temperature of a processor exceeds its limit, it slows down and can even lead to a total system shutdown.

With this, if you do not want to reach the last consequence that puts your equipment at risk, the CPU load must be optimized.

Importance of Reducing CPU Usage

Benefits of optimizing CPU load

When CPU consumption is minimized, the benefits become noticeable in:

  • Energy savings: Lower power consumption, avoiding unnecessary use of processor resources.
  • Battery life: It extends battery life by reducing power consumption.
  • Higher performance: Performance improvements at all times.
  • Lower processor overheating and exhaustion.
  • Lower environmental impact: With lower energy consumption, the carbon footprint of the organization is reduced and it is possible to contribute to ESG goals (Environment, Social, Governance).

Monitoring CPU usage in IT environments

Role of IT support service agents

To give continuity to the business, it is always necessary to supervise systems and equipment to ensure service delivery without interruptions or events that may put the company at risk. IT support agents precisely provide face-to-face or remote support at:

  • Install and configure equipment, operating systems, programs and applications.
  • Regularly maintain equipment and systems.
  • Support employees on technology use or needs.
  • Detect risks and problems in equipment and systems, and take action to prevent or correct them.
  • Perform diagnostics on hardware and software operation.
  • Replace parts or the whole equipment when necessary.
  • Make and analyze reports on the state of equipment and systems.
  • Order parts and spare parts, and, if possible, schedule inventories.
  • Provide guidance on the execution of new equipment, applications or operating systems.
  • Test and evaluate systems and equipment prior to implementation.
  • Configure profiles and access to networks and equipment.
  • Carry out security checks on all equipment and systems.

Remote monitoring and management (RMM) tools for effective monitoring.

In order to carry out the functions of the technical support service agent, there are tools for remote monitoring and management. Remote Monitoring and Management (RMM) is software that helps run and automate IT tasks such as updates and patch management, device health checks, and network monitoring. The approach of RMM, of great support for internal IT teams as well as for Managed Service Providers (MSPs), is to centralize the support management process remotely, from tracking devices, knowing their status, to performing routine maintenance and solving problems that arise in equipment and systems. This becomes valuable considering that IT services and resources are in hybrid environments, especially to support the demand of users who not only work in the office but those who are working remotely. Tracking or maintaining resources manually is literally impossible.
To learn more about RMM, visit this Pandora FMS blog: What is RMM software?

Tips for reducing CPU usage on Chromebooks and Windows

Closing tabs or unnecessary applications

This is one of the easiest methods to reduce CPU usage. Close any tabs or apps you’re not using in your web browser. This frees up resources on your computer, allowing you to perform other tasks.
To open the Task Manager on a Chromebook, press “Ctrl” + “Shift” + “T”.
Right-click on the Windows taskbar and select “Task Manager”.
In Task Manager, close any tabs or apps you’re no longer using.

Disabling non-essential animations or effects

Some animations and effects can take up large CPU resources, so it’s best to disable them. First go to system settings and look for an option called “Performance” or “Graphics”, from which you may turn off animations and effects.
On Chromebook, go to Settings > Advanced > Performance and turn off any unnecessary animation or effects.
In Windows, go to Dashboards > System & Security > Performance and turn off unnecessary animations or effects.

Driver update

Outdated drivers can degrade computer performance, leading to excessive CPU usage. To update your drivers, visit your computer manufacturer’s website and download the latest drivers for your hardware. Install and then restart your computer.

Hard drive defragmentation

Over time, the hard drive can fragment, affecting computer performance. Open the “Disk Defragmenter” tool from the Start menu to defragment it. Select “Disk Defragmenter” from the Start menu. Restart the computer after defragmenting the hard drive.

Malware scanning

Malware is malicious software that aims to cause damage to systems and computers. Sometimes malware can take up CPU resources, so it’s key to scan your computer and perform a scan on a regular basis to find malware. For that, use a trusted antivirus program. Once the scan is complete, remove any malware that may have been detected.

System restoration

If you are experiencing high CPU usage, you may try performing a system restore. It can be a drastic solution, but it will return the computer to a previous state where it worked normally. To do this, open the Start menu and search for “System Restore”.
Click the “Start” button and type “System Restore”.
Choose a restore point that was created before you started experiencing problems with high CPU usage. Restart the computer.

Software update

Outdated software also causes performance issues on your computer, including high CPU usage. To update the software, open the Control Panel and go to the “Windows Update” settings, check for updates and install those that are available.
In addition to these tips, it is recommended to use RMM tools and agents installed on the company’s computers, servers, workstations and devices, which run in the background in order to collect information on network activity, performance and system security in real time. Through its analysis, it is possible to detect patterns and anomalies to generate support tickets (and scale them if necessary according to their severity) or, ideally, act preventively.
Proactive monitoring by internal IT teams or MSP providers is also recommended to ensure a stable and safe IT environment for users. Importantly, proactivity reduces the costs associated with equipment repair and data recovery.

Advanced Optimization: Overclocking and CPU Switching

Explanation of advanced options such as overclocking

overclocking is a technique used to increase clock frequency of an electronic component, such as the CPU (processor) or the GPU (graphics card), beyond the specifications set by the equipment manufacturer. That is, overlocking tries to force the component to operate at a higher speed than it originally offers.

Considerations on installing a new CPU

While it may seem like a simple matter to install a new CPU, there are considerations for installing a new CPU to ensure your computer’s performance. It is recommended to have the following at hand:

  • A screwdriver: Depending on your PC and the content that is installed on it, you may need one or more screwdrivers to remove the screws from your CPU and even the motherboard, in case you need to remove it.
  • Thermal paste: This is a must when installing a new CPU, especially if you do not have a CPU cooler with pre-applied thermal paste.
  • Isopropyl alcohol wipes: You will need them to clean the residual thermal paste of the processor and the contact point of the CPU cooler. You may even use isopropyl alcohol along with some very absorbent paper towels.
  • Antistatic Wristband: Since fragile and expensive components such as the CPU, motherboard and cooler will be worked on, we suggest using an antistatic wristband to protect the components from static discharges.

With this at hand, we now let you know three important considerations:

  • Take static precautions:
    The CPU is sensitive to static discharges. Its pins are delicate and work at high temperatures, so you have to take precautions. It is recommended to wear an antistatic bracelet or take a metal surface to “unload” yourself. In case the CPU has been used in another machine or if the fan is being replaced, you may need to remove the old thermal compound with isopropyl alcohol (not on the CPU contacts). There is no need to remove the battery from the motherboard during CPU installation. This would cause saved BIOS configurations to be lost. A minimum force must be required to lock the CPU charging lever in place.
  • Motherboard compatibility:
    It is important to check the documentation of your motherboard to know the type of socket that is used. Remember that AMD and Intel use different sockets, so you can’t install an Intel processor on an AMD board (and vice versa). If you can’t find this information, you may use the CPU-Z program to determine the type of socket to use.
  • Correct location and alignment:
    The CPU must be properly placed in the socket. If you do not do it correctly, the CPU will not work. You should make sure to properly install the fan and heat sink to avoid temperature problems.

In a nutshell…

The demand for resources on our computers to be able to process multiple tasks simultaneously has made it clear why attention should be paid to using the CPU with speed and power. For that reason, remote supervision and management tools are a resource for IT employees (or Managed Service Provider) in order to be able to know from a central point the status of systems and equipment and undertake maintenance and prevention actions remotely, such as driver updates, malware scanning, software updates, among others. The results of these efforts will be energy savings, increased performance, and extended battery life, along with reduced processor overheating and reduced environmental impact.

About Version 2 Limited
Version 2 Limited is one of the most dynamic IT companies in Asia. The company develops and distributes IT products for Internet and IP-based networks, including communication systems, Internet software, security, network, and media products. Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 Limited offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About PandoraFMS
Pandora FMS is a flexible monitoring system, capable of monitoring devices, infrastructures, applications, services and business processes.
Of course, one of the things that Pandora FMS can control is the hard disks of your computers.

Collectd Pandora FMS: Maximizing Monitoring Efficiency

Collectd is a daemon (i.e. running in the background on computers and devices) that periodically collects metrics from different sources such as operating systems, applications, log files, and external devices, providing mechanisms to store values in different ways (e.g. RRD files) or makes it available over the network. With this data and its statistics you may monitor systems, find performance bottlenecks (by performance analysis) and predict system load (capacity planning).

Programming language and compatibility with operating systems

Collectd is written in C for *nix operating systems; that is, UNIX-based, such as BSD, macOS and Linux, for portability and performance, since its design allows it to run on systems without scripting language or cron daemon, as integrated systems. For Windows it can be connected using Cygwin (GNU and open source tools that provide similar features to a Linux distribution on Windows).
Collectd is optimized to take up the least amount of system resources, making it a great tool for monitoring with a low cost of performance.

Plug-ins of collectd

Collectd as a modular demon

The collectd system is modular. In its core it has limited features and to use it, you need to know how to compile a program in C. You also need to know how to start the executable in the right way so that the data is sent to where it is needed. However, through plug-ins, value is obtained from the data collected and sent, extending its functionality for multiple use cases. This makes the daemon modular and flexible and the statistics obtained (and their format) can be defined by plug-ins.

Plug-in types

Currently, there are 171 plug-ins available for collectd. Not all plug-ins define data collection themes, as some extend capabilities with interfaces for specific technologies (e.g. programming languages such as Python).

  • Read plug-ins fetch data and are generally classified into three categories:
    • Operating system plug-ins, which collect information such as CPU usage, memory, or the number of users who logged into a system. Usually, these plug-ins need to be ported to each operating system.
    • Application plug-ins, which collect performance data about an application running on the same computer or at a remote site. These plug-ins normally use software libraries, but are otherwise usually independent of the operating system.
    • Generic plug-ins, which offer basic functions that users may make use for specific tasks. Some examples are the query for network monitoring (from SNMP) or the execution of custom programs or scripts.
  • Writing plug-ins offer the ability to store collected data on disk using RRD or CSV files; or send data over the network to a remote daemon instance.
  • Unixsock plugins allow you to open a socket to connect to the collectd daemon. Thanks to the collectd utility, you may directly obtain the monitors in your terminal with the getval or listval parameters, where you may indicate the specific parameter you wish to obtain or obtain a list with all the parameters that collectd has collected.
  • You also have the network plug-in, which is used to send and receive data to and from other daemon instances. In a common network configuration, the daemon would run on each monitored host (called “clients”) with the network plug-in configured to send the collected data to one or more network addresses. On one or more of the so-called “servers”, the same daemon would run, but with a different configuration, so that the network plug-in receives data instead of sending it. Often, the RRDtool plugin is used in servers to store performance data (e.g. bandwidth, temperature, CPU workload, etc.)

To activate and deactivate the plug-ins you have, you may do so from the configuration file “collectd.conf”, in addition to configuring them or adding custom plugins.

Benefits of Collectd

 

  • Open source nature
    Collectd is open source software, just like its plug-ins, though some plug-ins don’t have the same open source license.

 

Collectd Integration with Pandora FMS

Monitoring IT environments

Collectd provides statistics to an interpretation package, so in a third-party tool, it must be configured to generate graphs and analysis from the data obtained, in order to see and optimize IT environment monitoring. Collectd has a large community that contributes improvements, new plugins, and bug fixes.

Effective execution in Pandora FMS

The pandora_collectd plugin (https://pandorafms.com/guides/public/books/collectd) allows to collect this information generated by collectd itself and send it to your Pandora FMS server for further processing and storage.
The plugin execution generates an agent with all the information of collectd transformed in Pandora FMS modules; with this, you may have any device monitored with collectd and obtain a data history, create reports, dashboards, visual consoles, trigger alerts and a long etcetera.

A very important feature of “pandora_collectd” is that it is a very versatile plugin, as it allows you to process data collected from collectd before sending it to your Pandora FMS server. By means of regular expressions, it allows you to decide according to the features you have, which metrics you want to collect and which ones you want to download, to send the desired metrics to your Pandora FMS server, in an optimal way. In addition, it allows you to modify parameters such as the port or the IP address of the tentacle server that you wish to use.
Also, it is possible to customize what we want your agent to be called, where the modules will be created, and modify their description.
Another important aspect of this plug-in is that it can run both as an agent plug-in and as a server plug-in. By being able to modify the agents resulting from the monitoring, you may easily differentiate one from the other and monitor a high amount of devices in your Pandora FMS environment.
In addition, your plugin is compatible with the vast majority of Linux and Unix devices so there will be no problems with its implementation with collectd.
To learn how to set up collectd in Pandora FMS, visit Pandora FMS Guides for details.

Collectd vs StatsD: A Comparison

Key differences

As we have seen, collectd is suitable for monitoring CPU, network, memory usage and different plugins for specific services such as NGinx. Due to its features, it collects ready-to-use metrics and must be installed on machines that need monitoring.

Whereas StatsD (written in Node.js) is generally used for applications that require accurate data aggregation and sends data to servers at regular intervals. Also, StatsD provides libraries in multiple programming languages for easy data tracking.

Once this is understood, collectd is a statistics gathering daemon, while StatsD is an aggregation service or event counter. The reason for explaining their differences is that collectd and StatsD can be used together (and it is common practice) depending on the monitoring needs in the organization.

Use cases and approaches

  • Cases of StatsD use:
    • Monitoring Web Applications: Tracking the number of requests, errors, response times, etc.
    • Performance Analysis: Identification of bottlenecks and optimization of application performance.
  • Cases of use of collectd:
    • Monitoring hardware resources such as CPU usage, memory used, hard disk usage, etc.
    • Monitoring specific metrics of available IT services.

The Importance of Collectd Integration with Pandora FMS

    • Lightweight and efficient
      Collectd in Pandora FMS is lightweight and efficient, with the ability to write metrics across the network, by itself a modular architecture and because it runs mainly in memory.
    • Versatility and flexibility
      This plugin allows you to decide which metrics you want to collect and which to discard in order to send only the metrics you want to your Pandora FMS server. It also allows you to adjust the data collected from time to time, according to the needs of the organization.
    • Community support and continuous improvement
      In addition to the fact that collectd is a popular plugin, there is community support for those who constantly make improvements, including specialized documentation and installation guides.
      All this makes us understand why collectd has been widely adopted for monitoring IT resources and services.

Conclusion

Collectd is a very popular daemon for measuring metrics from different sources such as operating systems, applications, log files and external devices, being able to take advantage of the information for system monitoring. Among its key features we can mention that, being written in C, in open source, it can be executed on systems without the need for a scripting language. As it is modular, it is quite portable through plug-ins and the value of the collected and sent data is obtained, the collectd feature is extended to give a better use in monitoring IT resources. It is also scalable, whether one or a thousand hosts, to collect statistics and performance metrics. This is of great value in IT ecosystems that continue growing for any company in any industry.

The pandora_collectd plugin collects information generated by the collectd itself and sends it to Pandora FMS server from which you may enhance the monitoring of any monitored device and obtain data from which to generate reports or performance dashboards, schedule alerts and obtain history information for capacity planning, among other high-value functions in IT management.

For better use of collectd, with the ability to be so granular in data collection, it is also good to consolidate statistics to make them more understandable to the human eye and simplify things for the system administrator who analyzes the data. Also, it is recommended to rely on IT monitoring experts such as Pandora FMS, with best monitoring and observability practices. Contact our experts in Professional services | Pandora FMS

About Version 2 Limited
Version 2 Limited is one of the most dynamic IT companies in Asia. The company develops and distributes IT products for Internet and IP-based networks, including communication systems, Internet software, security, network, and media products. Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 Limited offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About PandoraFMS
Pandora FMS is a flexible monitoring system, capable of monitoring devices, infrastructures, applications, services and business processes.
Of course, one of the things that Pandora FMS can control is the hard disks of your computers.

NOSQL vs SQL. Key differences and when to choose each

Until recently, the default model for application development was SQL. However, in recent years NoSQL has become a popular alternative.

The wide variety of data that is stored today and the workload that servers must support force developers to consider other more flexible and scalable options. NoSQL databases provide agile development and ease of adapting to changes. Even so, they cannot be considered as a replacement for SQL nor are they the most successful choice for all types of projects.

Choosing between NoSQL vs SQL is an important decision, if you wish to avoid technical difficulties during the development of an application. In this article we aim to explore the differences between these two database management systems and guide readers on the use of each of them, taking into account the needs of the project and the type of data to be handled.

Content:

What is NoSQL?

The term NoSQL is short for “Not only SQL” and refers to a category of DBMSs that do not use SQL as their primary query language.

The NoSQL database boom began in 2000, matching the arrival of web 2.0. From then on, applications became more interactive and began to handle large volumes of data, often unstructured. Soon traditional databases fell short in terms of performance and scalability.

Big tech companies at the time decided to look for solutions to address their specific needs. Google was the first to launch a distributed and highly scalable DBMS: BigTable, in 2005. Two years later, Amazon announced the release of Dynamo DB (2007). These databases (and others that were appearing) did not use tables or a structured language, so they were much faster in data processing.

Currently, the NoSQL approach has become very popular due to the rise of Big Data and IoT devices, that generate huge amounts of data, both structured and unstructured.

Thanks to its performance and ability to handle different types of data, NoSQL managed to overcome many limitations present in the relational model. Netflix, Meta, Amazon or LinkedIn are examples of modern applications that use NoSQL database to manage structured information (transactions and payments) as well as unstructured information (comments, content recommendations and user profiles).

Difference between NoSQL and SQL

NoSQL and SQL are two database management systems (DBMS) that differ in the way they store, access and modify information.

The SQL system

SQL follows the relational model, formulated by E.F. Codd in 1970. This English scientist proposed replacing the hierarchical system used by the programmers of the time with a model in which data are stored in tables and related to each other through a common attribute known as “primary key”. Based on their ideas, IBM created SQL (Structured Query Language), the first language designed specifically for relational databases. The company tried unsuccessfully to develop its own RDBMS, so it had to wait until 1979, the year of the release of Oracle DB.

Relational databases turned out to be much more flexible than hierarchical systems and solved the issue of redundancy, following a process known as “normalization” that allows developers to expand or modify databases without having to change their whole structure. For example, an important function in SQL is JOIN, which allows developers to perform complex queries and combine data from different tables for analysis.

The NoSQL system

NoSQL databases are even more flexible than relational databases since they do not have a fixed structure. Instead, they employ a wide variety of models optimized for the specific requirements of the data they store: spreadsheets, text documents, emails, social media posts, etc.

Some data models that NoSQL uses are:

  • Key-value: Redis, Amazon DynamoDB, Riak. They organize data into key and value pairs. They are very fast and scalable.
  • Documentaries: MongoDB, Couchbase, CouchDB. They organize data into documents, usually in JSON format.
  • Graph-oriented: Amazon Neptune, InfiniteGraph. They use graph structures to perform semantic queries and represent data such as nodes, edges, and properties.
  • Column-oriented: Apache Cassandra. They are designed to store data in columns instead of rows as in SQL. Columns are arranged contiguously to improve read speed and allow efficient retrieval of the data subset.
  • Databases in memory: They get rid of the need to access disks. They are used in applications that require microsecond response times or that have high traffic spikes.

In summary, to work with SQL databases, developers must first declare the structure and types of data they will use. In contrast, NoSQL is an open storage model that allows new types of data to be incorporated without this implying project restructuring.

Relational vs. non-relational database

To choose between an SQL or NoSQL database management system, you must carefully study the advantages and disadvantages of each of them.

Advantages of relational databases

  • Data integrity: SQL databases apply a wide variety of restrictions in order to ensure that the information stored is accurate, complete and reliable at all times.
  • Ability to perform complex queries: SQL offers programmers a variety of functions that allow them to perform complex queries involving multiple conditions or subqueries.
  • Support: RDBMS have been around for decades; they have been extensively tested and have detailed and comprehensive documentation describing their functions.

Disadvantages of relational databases

  • Difficulty handling unstructured data: SQL databases have been designed to store structured data in a relational table. This means they may have difficulties handling unstructured or semi-structured data such as JSON or XML documents.
  • Limited performance: They are not optimized for complex and fast queries on large datasets. This can result in long response times and latency periods.
  • Major investment: Working with SQL means taking on the cost of licenses. In addition, relational databases scale vertically, which implies that as a project grows, it is necessary to invest in more powerful servers with more RAM to increase the workload.

Advantages of non-relational databases

  • Flexibility: NoSQL databases allow you to store and manage structured, semi-structured and unstructured data. Developers can change the data model in an agile way or work with different schemas according to the needs of the project.
  • High performance: They are optimized to perform fast queries and work with large volumes of data in contexts where relational databases find limitations. A widely used programming paradigm in NoSQL databases such as MongoDB is “MapReduce” which allows developers to process huge amounts of data in batches, breaking them up into smaller chunks on different nodes in the cluster for later analysis.
  • Availability: NoSQL uses a distributed architecture. The information is replicated on different remote or local servers to ensure that it will always be available.
  • They avoid bottlenecks: In relational databases, each statement needs to be analyzed and optimized before being executed. If there are many requests at once, a bottleneck may take place, limiting the system’s ability to continue processing new requests. Instead, NoSQL databases distribute the workload across multiple nodes in the cluster. As there is no single point of entry for enquiries, the potential for bottlenecks is very low.
  • Higher profitability: NoSQL offers fast and horizontal scalability thanks to its distributed architecture. Instead of investing in expensive servers, more nodes are added to the cluster to expand data processing capacity. In addition, many NoSQL databases are open source, which saves on licensing costs.

Disadvantages of NoSQL databases

  • Restriction on complex queries: NoSQL databases lack a standard query language and may experience difficulties performing complex queries or require combining multiple datasets.
  • Less coherence: NoSQL relaxes some of the consistency constraints of relational databases for greater performance and scalability.
  • Less resources and documentation: Although NoSQL is constantly growing, the documentation available is little compared to that of relational databases that have been in operation for more years.
  • Complex maintenance: Some NoSQL systems may require complex maintenance due to their distributed architecture and variety of configurations. This involves optimizing data distribution, load balancing, or troubleshooting network issues.

When to use SQL databases and when to use NoSQL?

The decision to use a relational or non-relational database will depend on the context. First, study the technical requirements of the application such as the amount and type of data to be used.

In general, it is recommended to use SQL databases in the following cases:

  • If you are going to work with well-defined data structures, for example, a CRM or an inventory management system.
  • If you are developing business applications, where data integrity is the most important: accounting programs, banking systems, etc.

In contrast, NoSQL is the most interesting option in these situations:

  • If you are going to work with unstructured or semi-structured data such as JSON or XML documents.
  • If you need to create applications that process data in real time and require low latency, for example, online games.
  • When you want to store, manage and analyze large volumes of data in Big Data environments. In these cases, NoSQL databases offer horizontal scalability and the possibility of distributing the workload on multiple servers.
  • When you launch a prototype of a NoSQL application, it provides you with fast and agile development.

In most cases, back-end developers decide to use a relational database, unless it is not feasible because the application handles a large amount of denormalized data or has very high performance needs.

In some cases it is possible to adopt a hybrid approach and use both types of databases.

SQL vs NoSQL Comparison

CTO Mark Smallcombe published an article titled “SQL vs NoSQL: 5 Critical Differences” where he details the differences between these two DBMS.

Below is a summary of the essentials of your article, along with other important considerations in comparing SQL vs NoSQL.

How data is stored

In relational databases, data are organized into a set of formally described tables and are related to each other through common identifiers that provide access, consultation and modification.
NoSQL databases store data in its original format. They do not have a predefined structure and can use documents, columns, graphs or a key-value schema.

Language

Relational databases use the SQL structured query language.
Non-relational databases have their own query languages and APIs. For example, MongoDB uses MongoDB Query Language (MQL) which is similar to JSON and Cassandra uses Cassandra Query Language (CQL) which looks like SQL, but is optimized for working with data in columns.

Compliance with ACID properties

Relational databases follow the ACID guidelines (atomicity, consistency, isolation, durability) that guarantee the integrity and validity of the data, even if unexpected errors occur. Adopting the ACID approach is a priority in applications that handle critical data, but it comes at a cost in terms of performance, since data must be written to disk before it is accessible.
NoSQL databases opt instead for the BASE model (basic availability, soft state, eventual consistency), which prioritizes performance over data integrity. A key concept is that of “eventual consistency”. Instead of waiting for the data to be written to disk, some degree of temporal inconsistency is tolerated, assuming that, although there may be a delay in change propagation, once the write operation is finished, all the nodes will have the same version of the data. This approach ensures faster data processing and is ideal in applications where performance is more important than consistency.

Vertical or horizontal scalability

Relational databases scale vertically by increasing server power.
Non-relational databases have a distributed architecture and scale horizontally by adding servers to the cluster. This feature makes NoSQL a more sustainable option for developing applications that handle a large volume of data.

Flexibility and adaptability to change

SQL databases follow strict programming schemes and require detailed planning as subsequent changes are often difficult to implement.
NoSQL databases provide a more flexible development model, allowing easy adaptation to changes without having to perform complex migrations. They are a practical option in agile environments where requirements change frequently.

Role of Pandora FMS in database management

Pandora FMS provides IT teams with advanced capabilities to monitor SQL and NoSQL databases, including MySQL, PostgreSQL, Oracle, and MongoDB, among others. In addition, it supports virtualization and cloud computing environments (e.g., Azure) to effectively manage cloud services and applications.

Some practical examples of the use of Pandora FMS in SQL and NoSQL databases:

  • Optimize data distribution in NoSQL: It monitors performance and workload on cluster nodes avoiding overloads on individual nodes.
  • Ensure data availability: It replicates the information in different nodes thus minimizing the risk of losses.
  • Send Performance Alerts: It monitors server resources and sends alerts to administrators when it detects query errors or slow response times. This is especially useful in SQL databases whose performance depends on the power of the server where the data is stored.
  • Encourage scalability: It allows you to add or remove nodes from the cluster and adjust the system requirements to the workload in applications that work with NoSQL database.
  • Reduce Latency: It helps administrators identify and troubleshoot latency issues in applications that work with real-time data. For example, it allows you to adjust NoSQL database settings, such as the number of simultaneous connections or the size of the network buffer, thus improving query speed.

Conclusion

Making a correct choice of the type of database is key so that no setbacks arise during the development of a project and expand the possibilities of growth in the future.

Historically, SQL databases were the cornerstone of application programming, but the evolution of the Internet and the need to store large amounts of structured and unstructured data pushed developers to look for alternatives outside the relational model. NoSQL databases stand out for their flexibility and performance, although they are not a good alternative in environments where data integrity is paramount.

It is important to take some time to study the advantages and disadvantages of these two DBMSs. In addition, we must understand that both SQL and NoSQL databases require continuous maintenance to optimize their performance.

Pandora FMS provides administrators with the tools necessary to improve the operation of any type of database, making applications faster and more secure, which translates into a good experience for users.

About Version 2 Limited
Version 2 Limited is one of the most dynamic IT companies in Asia. The company develops and distributes IT products for Internet and IP-based networks, including communication systems, Internet software, security, network, and media products. Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 Limited offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About PandoraFMS
Pandora FMS is a flexible monitoring system, capable of monitoring devices, infrastructures, applications, services and business processes.
Of course, one of the things that Pandora FMS can control is the hard disks of your computers.

Apply network management protocols to your organization for better results

To address this issue, first understand that, in the digitization we are experiencing, there are multiple resources and devices that coexist in the same network and that require a set of rules, formats, policies and standards to be able to recognize each other, exchange data and, if possible, identify if there is a problem to communicate, regardless of the difference in design, hardware or infrastructure, using the same language to send and receive information. This is what we call network protocols (network protocols), which we can classify as: 

    • Network communication protocols for communication between network devices, whether in file transfer between computers or over the Internet, up to text message exchange and communication between routers and external devices or the Internet of Things (IoT). For example: Bluetooth, FTP, TCP/IP and HTTP.
    • Network security protocols to implement security in network communications so that unauthorized users cannot access data transferred over a network, whether through passwords, authentication, or data encryption. For example: HTTPS, SSL, SSH and SFTP.
    • Network administration protocols that allow network management and maintenance to be implemented by defining the procedures necessary to operate a network. These protocols are responsible for ensuring that each device is connected to others and to the network itself, as well as monitoring the stability of these connections. They are also resources for troubleshooting and assessing network connection quality.

Content:

Importance and Context in Network Management

Network management ranges from initial configuration to permanent monitoring of resources and devices, in order to ensure connectivity, security and proper maintenance of the network. This efficient communication and data flow have an impact on the business to achieve its objectives in stable, reliable, safe, efficient environments, better user experience and, consequently, the best experience of partners and customers.
Something important is the knowledge of the network context (topology and design), since there is an impact on its scalability, security and complexity. Through network diagrams, maps and documentation to visualize and understand the topology and design of the network, it is possible to perform analyses to identify potential bottlenecks, vulnerabilities and inefficiencies where action must be taken to correct or optimize it.
Another important aspect is the shared resources not only in the network but in increasingly widespread infrastructures in the cloud, in Edge Computing and even in the Internet of Things that demand monitoring of the state of the network, network configuration and diagnosis to promote efficiency, establish priorities and also anticipate or solve connection problems in the network and on the internet.
We’ll talk about the benefits of Network Management later.

Network protocols vs network management protocols

As explained above, network management protocols are part of network protocols. Although they may seem the same, there are differences: network protocols, as a rule, allow data transfer between two or more devices and are not intended to manage or administer such devices, while network administration protocols do not aim at the transfer of information, but the transfer of administrative data (definition of processes, procedures and policies), which allow to manage, monitor and maintain a computer network.
The key issue is to understand the following:

  • Within the same network, network communication protocols will have to coexist with network management protocols.
  • Network management protocols also have an impact on the overall performance of the platforms, so it is essential to know and control them.
  • The adoption of cloud and emerging technologies, such as Edge Computing and the Internet of Things, make it clear that reliable and efficient connectivity is critical.

Deep Network Management Protocols

Network management protocols make it possible to know the status of resources, equipment and devices on the network (routers, computers, servers, sensors, etc.), and provide information on their availability, possible network latency or data loss, failures, among others. The most common network management protocols are: Simple Network Management Protocol (SNMP), Internet Control Message Protocol (ICMP) and Windows Management Instrumentation (WMI), as seen in the diagram below and explained below:

Simple Network Management Protocol (SNMP)

SNMP is a set of protocols for managing and monitoring the network, which are compatible with most devices (switches, workstations, printers, modems and others) and brands (most manufacturers make sure their product includes SNMP support) to detect conditions. SNMP standards include an application layer protocol, a set of data objects, and a methodology for storing, manipulating, and using data objects in a database schema. These protocols are defined by the Internet Architecture Board (Internet Architecture Board, IAB) and have evolved since their first implementation:

  • SNMPv1: first version operating within the structure management information specification and described in RFC 1157
  • SNMPv2: Improved support for efficiency and error handling, described in RFC 1901.
  • SNMPv3: This version improves security and privacy, introduced in RFC 3410.

SNMP Architecture Breakdown: Agents and Administrators

All network management protocols propose an architecture and procedures to retrieve, collect, transfer, store and report management information from the managed elements. It is important to understand this architecture and its procedures to implement a solution based on said protocol.
The SNMP architecture is based on two basic components: Agents and Administrators or Managers, as we presented in the following diagram of a basic schema of the SNMP architecture:
Where:

    • SNMP agents are pieces of software that run on the elements to be managed. They are responsible for collecting information on the device itself. Then, when SNMP administrators request such information through queries, the agent will send the corresponding. SNMP agents can also send the SNMP Manager information that does not correspond to a query but that comes from an event that takes place in the device and that requires to be notified. Then, it is said that the SNMP agent proactively sends a notification TRAP.
    • SNMP Administrators are found as part of a management or monitoring tool and are designed to work as consoles where all the information captured and sent by the SNMP agents is centralized.
  • OIDs (Object Identifier) are the items used to identify the items you want to manage. OIDs follow a format of numbers such as: .1.3.6.1.4.1.9.9.276.1.1.1.1.11. These numbers are retrieved from a hierarchical organization system that allows to identify the device manufacturer, to later identify the device and finally the item. In the following image we see an example of this OID tree outline.
  • MIBs (Management Information Base) are the formats that the data sent from the SNMP agents to the SNMP managers will comply with. In practice, we have a general template with what we need to manage any device and then have individualized MIBs for each device, with their particular parameters and the values that these parameters can reach.

SNMP’s crucial functions are:

  • Fault Validation: for detection, isolation and correction of network problems. With the SNMP trap operation, you may get the problem report from the SNMP agent running on that machine. The network administrator can then decide how, testing it, correcting or isolating that problematic entity. The OpManager SNMP monitor has an alert system that ensures you are notified well in advance of network issues such as faults and performance slowdowns.
  • Performance Metrics Network: performance monitoring is a process for tracking and analyzing network events and activities to make necessary adjustments that improve network performance. With SNMP get and set operations, network administrators can track network performance. OpManager, an SNMP network monitoring tool, comes with powerful and detailed reports to help you analyze key performance metrics such as network availability, response times, throughput, and resource usage, making SNMP Management easier.

To learn more about SNMP, we recommend reading Blog SNMP Monitoring: keys to learn how to use the Simple Network Administration Protocol

Internet Control Message Protocol (ICMP)

This is a network layer protocol used by network devices to diagnose communication problems and perform management queries. This allows ICMP to be used to determine whether or not data reaches the intended destination in a timely manner and its causes, as well as to analyze performance metrics such as latency levels, response time or packet loss. ICMP contemplated messages typically fall into two categories:

  • Error Messages: Used to report an error in packet transmission.
  • Control messages: Used to report on device status.

The architecture that ICMP works with is very flexible, since any device on the network can send, receive or process ICMP messages about errors and necessary controls on network systems informing the original source so that the problem detected is avoided or corrected. The most common types of ICMP menssages are key in fault detection and performance metric calculations:

  • Time-Out: Sent by a router to indicate that a packet has been discarded because it exceeded its time-to-live (TTL) value.
  • Echo Request and Echo Response: Used to test network connectivity and determine round-trip time for packets sent between two devices.
  • Unreachable Destination: Sent by a router to indicate that a packet cannot be delivered to its destination.
  • Redirect: Sent by a router to inform a host that it should send packets to a different router.
  • Parameter issue: Sent by a router to indicate that a packet contains an error in one of its fields.

For example, each router that forwards an IP datagram has to decrease the IP header time-to-live (TTL) field by one unit; if the TTL reaches zero, an ICMP type 11 message (“Time Exceeded”) is sent to the datagram originator.
It should be noted that sometimes it is necessary to analyze the content of the ICMP message to determine the type of error that should be sent to the application responsible for transmitting the IP packet that will ICMP message forwarding.
For more detail, it is recommended to access Pandora Discussion Forums FMS, with tips and experiences of users and colleagues in Network Management using this protocol.

Windows Management Instrumentation (WMI)

With WMI (Windows Management Instrumentation) we will move in the universe composed of computers running a Windows operating system and the applications that depend on this operating system. In fact, WMI proposes a model for us to represent, obtain, store and share management information about Windows-based hardware and software, both local and remote. Also, WMI allows the execution of certain actions. For example, IT developers and administrators can use WMI scripts or applications to automate administrative tasks on remotely located computers, as well as fetch data from WMI in multiple programming languages.

Architecture WMI

WMI architecture is made up of WMI Providers, WMI Infrastructure and Applications, Services or Scripts as exemplified in this diagram:

Where:

  • A WMI provider is a piece responsible for obtaining management information for one or more items.
  • The WMI infrastructure works as an intermediary between the providers and the administration tools. Among its responsibilities are the following:
    • Obtaining in a scheduled way the data generated by the suppliers.
    • Maintaining a repository with all the data obtained in a scheduled manner.
    • Dynamically finding the data requested by administration tools, for which a search will be made in the repository and, if the requested data is not found, a search will be made among the appropriate providers.
  • Administration applications correspond to applications, services or scripts that use and process information about managed items. WMI manages to offer a consistent interface through which you may have applications, services and scripts requesting data and executing the actions proposed by WMI providers about the items that you wish to manage.

CIM usage and WMI Class Breakdown

WMI is based on CIM (Common Information Model), which is a model that uses item-based techniques to describe different parts of a company. It is a very widespread model in Microsoft products; In fact, when Microsoft Office or an Exchange server is installed, for example, the extension of the model corresponding to the product is installed automatically.
Precisely that extension that comes with each product is what is known as WMI CLASS, which describes the item to be managed and everything that can be done with it. This description starts from the attributes that the class handles, such as:

  • Properties: Properties that refer to item features, such as their name, for example.
  • Methods: Actions that refer to the actions that can be performed on the object, such as “hold” in the case of an item that is a service.
  • Associations: They refer to possible associations between items.

Now, once WMI providers use the classes of the items to collect administration information and this information goes to the WMI infrastructure, it is required to organize data in some way. This organization is achieved through logical containers called namespaces, which are defined by administration area and contain the data that comes from related objects.
Namespaces are defined under a hierarchical scheme that recalls the outline that folders follow on a disk. An analogy many authors use to explain data sorting in WMI is to compare WMI to databases, where the classes correspond to the tables, the namespaces to the databases, and the WMI infrastructure to the database handler.
To learn more about WMI, we recommend reading our blog post What is WMI? Windows Management Instrumentation, do you know it?

Key Insights for Network Management Protocol Analysis:

It is easy to understand that the more complex and heterogeneous the platform you want to manage, the greater its difficulty from three angles:

  • Faults: have fault detection procedures and a scheme for reporting them.
  • Performance: Information about platform performance to understand and optimize its performance.
  • Actions: Many administration protocols include the possibility of executing actions on network devices (updating, changes, setting up alerts, reconfigurations, among others).

It is important to understand which of the three angles each of the protocols tackels and, therefore, what it will allow you to do. A fundamental pillar is Data Organization, which we will explain below.

Effective data organization: a fundamental pillar in network management protocols

A fundamental aspect of Network Management Protocols is the way in which the elements to be managed are defined and identified, making approaches on:

  • What element can I administer with this protocol?
  • Should it just be the hardware or should applications be considered too, for example?
  • What format should be used to handle data? And how is it stored, if so?
  • What are the options you have to access this information?

In that sense, effective data sorting allows the successful information exchange between devices and network resources. In network monitoring, data is required from routers, switches, firewalls, load balancers, and even endpoints, such as servers and workstations. The data obtained is filtered and analyzed to identify possible network problems such as configuration changes or device failures, link interruptions, interface errors, lost packets, latency or response time of applications or services on the network. Data also makes it possible to implement resource planning due to traffic growth or the incorporation of new users or services.

Challenges, Benefits and Key Tasks in Network Management Protocols

For those in charge of operating and managing enterprise networks, it is important to know five common challenges:

  • Mixed environments, in which resources and devices exist in local and remote networks (including Edge Computing and IoT), which makes it necessary to adapt to the demands of hybrid networks.
  • Understand network needs and perform strategic planning, not only in physical environments but also in the cloud.
  • Reinforcing the security and reliability of increasingly dynamic networks, more so when business ecosystems are engaging interconnecting customers, suppliers, and business partners.
  • Achieve observability that gets rid of network blind spots and provide a comprehensive view of IT infrastructure.
  • Establish a network management strategy that can be connected, integrated, and even automated, especially when IT teams are doing more and more tasks in their day-to-day lives.

As we have seen throughout this Blog, understanding how network management protocols work is essential for communication, business continuity and security, which together have a great impact on organizations to:

  • Establish and maintain stable connections between devices on the same network, which in turn results in less latency and a better experience for network users.
  • Manage and combine multiple network connections, even from a single link, which can strengthen the connection and prevent potential failures.
  • Identify and solve errors that affect the network, evaluating the quality of the connection and solving problems (lower latency, communication reestablishment, risk prevention in operations, etc.)
  • Establish strategies to protect the network and the data transmitted through it, relying on encryption, entity authentication (of devices or users), transport security (between one device and another).
  • Implementing performance metrics that ensure quality service levels.

Key Tasks and Benefits in Network Management

Efficient network administration involves device connectivity, access systems, network automation, server connectivity, switch management and network security, so it is recommended to carry out the following tasks:

  • Strategies for Upgrades and Effective Maintenance: One of the big challenges is achieving end-to-end network visibility in an increasingly complex business environment. Most IT professionals have an incomplete understanding of how their network is set up, as new components, hardware, switches, devices, etc. are constantly being added, so it is vital to maintain an up-to-date catalog of your network and provide proper maintenance to guide network management principles and enforce the correct policies. You also have to consider that there are resource changes in your IT team. It is possible that the original administrator who defined the network topology and required protocols may no longer be available, which could result in having to undergo a full network administration review and incur additional costs. This can be avoided by detailed documentation of configurations, security policies, and architectures to ensure that management practices remain reusable over time.
  • Rigorous Performance Monitoring: Network management demands performance monitoring (e.g. with a dashboard with performance indicators) consistently and rigorously with defined standards to provide the best service and a satisfactory usage experience without latency and as stable as possible. Previously this was a greater challenge when traditional network environments relied primarily on hardware for multiple devices, computers, and managed servers; today, advances in software-defined networking technology make it possible to standardize processes and minimize human effort to monitor performance in real time. It is also recommended to ensure that network management software is not biased towards one or a few original equipment manufacturers (OEMs) to avoid dependence on one or a few vendors in the long run. The impact would also be seen in the difficulty in diversifying IT investments over time.
  • Downtime Prevention: A team designated for network failure management allows you to anticipate, detect and resolve network incidents to minimize downtime. On top of that, the team is responsible for logging information about failures, performing logs, analyzing, and assisting in periodic audits. This implies that the network failure management team has the ability to report to the network administrator to maintain transparency, and to be in close collaboration with the end user in case failures need to be reported. Also, it is recommended to rely on a Managed Service Provider (MSP) as an external partner that can assist in the design and implementation of the network and in routine maintenance, security controls and configuration changes, in addition to being able to support on-site management and support.
  • Network Security Threat and Protection Management: Business processes are increasingly moving online, so network security is vital to achieving resilience, alongside risk management.
    A regular stream of logs is generated in an enterprise network and analyzed by the network security management team to find digital fingerprints of threats. Depending on the business and the size of the organization, it is possible to have equipment or personnel assigned for each type of network management. Although it is also recommended to rely on services managed by experts in the industry in which the organization operates, with a clear knowledge of common risks, best security practices and with experts in the field of security that constantly evolves and becomes more sophisticated.
  • Agile IP Address Management and Efficient Provisioning: Network protocols are the backbone of digital communication with rules and procedures on how data is transmitted between devices within a network, regardless of the hardware or software involved. Provisioning must contemplate the IT infrastructure in the company and the flow and transit of data at different levels from the network, including servers, applications and users to provide connectivity and security (also managing devices and user identities).
    Another important task in network management is transparency about usage, anomalies and usage trends for different functions or business units and even individual users. This is of particular value for large companies in that they must make transparent the use of shared services that rent network resources to different branches and subsidiaries to maintain an internal profit margin.

Summary and conclusions

In business digitization, Network Management Protocols aims to take actions and standardize processes to achieve a secure, reliable and high-performance network for end users (employees, partners, suppliers and end customers). Companies distributed in different geographies depend on Network Management Protocols to keep the different business areas, functions and business teams connected, allowing the flow of data inside and outside the company, whether on local servers, private clouds or public clouds.
As technology continues to evolve, so do network protocols. The IT strategist and the teams assigned to network management must prepare for the future of network protocols and the integration of emerging technologies, to take advantage of advances in speed, reliability and security. For example, 5G is a technology that is expected to have a significant impact on networks, driven by the need for greater connectivity and lower latency. People’s daily lives also involve connecting objects (vehicles, appliances, sensors, etc.), revolutionizing networks to meet the Internet of Things. In Security, more robust network protocols are being developed, such as Transport Layer Security (TLS), which encrypts transmitted data to prevent access or manipulation by third parties.
All this tells us that the development of network protocols will not slow down in the short term as we move towards an increasingly connected world.
Pandora FMS works with the three main protocols for network management to offer a comprehensive and flexible monitoring solution. Check with Pandora FMS sales team for a free trial of the most flexible monitoring software on the market: https://pandorafms.com/en/free-trial/
Also, remember that if your monitoring needs are more limited, you have at your disposal the OpenSource version of Pandora FMS. Find out more here: http://pandorafms.com/community
Do not hesitate to send us your queries. Our Pandora FMS team will be glad to assist you!

About Version 2 Limited
Version 2 Limited is one of the most dynamic IT companies in Asia. The company develops and distributes IT products for Internet and IP-based networks, including communication systems, Internet software, security, network, and media products. Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 Limited offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About PandoraFMS
Pandora FMS is a flexible monitoring system, capable of monitoring devices, infrastructures, applications, services and business processes.
Of course, one of the things that Pandora FMS can control is the hard disks of your computers.

Deciphering Distributed Systems: A Complete Guide to Monitoring Strategies

Distributed systems allow projects to be implemented more efficiently and at a lower cost, but require complex processing due to the fact that several nodes are used to process one or more tasks with greater performance in different network sites. To understand this complexity, let’s first look at its fundamentals.

The Fundamentals of Distributed Systems

What are distributed systems?

A distributed system is a computing environment that spans multiple devices, coordinating their efforts to complete a job much more efficiently than if it were with a single device. This offers many advantages over traditional computing environments, such as greater scalability, reliability improvements, and lower risk by avoiding a single point vulnerable to failure or cyberattack.
In modern architecture, distributed systems become more relevant by being able to distribute the‌ workload among several computers, servers, devices in Edge Computing, etc. (nodes), so that tasks are executed reliably and faster, especially nowadays when continuous availability, speed and high performance are demanded by users and infrastructures extend beyond the organization (not only in other geographies, but also in the Internet of Things, Edge Computing, etc.).

Types and Example of Distributed Systems:

There are several models and architectures of distributed systems:

  • Client-server systems: are the most traditional and simple type of distributed system, in which several networked computers interact with a central server to store data, process it or perform any other common purpose.
  • Mobile networks: They are an advanced type of distributed system that share workloads between terminals, switching systems, and Internet-based devices.
  • Peer-to-peer networks: They distribute workloads among hundreds or thousands of computers running the same software.
  • Cloud-based virtual server instances: They are the most common forms of distributed systems in enterprises today, as they transfer workloads to dozens of cloud-based virtual server instances that are created as needed and terminated when the task is completed.

Examples of distributed systems can be seen in a computer network within the same organization, on-premises or cloud storage systems‌ and database systems distributed in a business consortium. Also, several systems can interact with each other, not only from the organization but with other companies, as we can see in the following example:

From home, one can buy a product (customer at home) and it triggers the process with the distributor’s server and this in turn with the supplier’s server to supply the product, also connecting to the bank’s network to carry out the financial transaction (connecting to the bank’s regional mainframe, then connecting to the bank’s mainframe). Or, in-store, customers pay at the supermarket checkout terminal, which in turn connects to the business server and bank network to record and confirm the financial transaction. As it can be seen, there are several nodes (terminals, computers, devices, etc.) that connect and interact. To understand how tuning is possible in distributed systems, let’s look at how nodes collaborate with each other.

Collaboration between Nodes: The Symphony of Distribution

  • How nodes interact in distributed systems: Distributed systems use specific software to be able to communicate and share resources between different machines or devices, in addition to orchestrating activities or tasks. To do this, protocols and algorithms are used to coordinate ​actions and data exchange. Following the example above, the computer or the store cashier is the customer from which a service is requested from a server (business server), which in turn requests the service from the bank’s network, which carries out the task of recording the payment and returns the results to the customer (the store cashier) that the payment has been successful.
  • The most common challenges are being able to coordinate tasks of interconnected nodes, ensuring consistency of data being exchanged between nodes, and managing the security and privacy of nodes and data traveling in ​a distributed environment.
  • To maintain consistency across distributed systems, asynchronous communication or messaging services, distributed file systems for shared storage, and ‌ node and/or cluster management platforms are required to manage resources.

Designing for Scalability: Key Principles

  • The importance of scalability in distributed environments: Scalability is the ability to grow as the workload size increases, which is achieved by adding additional processing units or nodes to the network as needed.
  • Design Principles to Encourage Scalability: scalability has become vital to support increased user demand for agility and efficiency, in addition to the growing volume of data. Architectural design, hardware and software upgrades should be combined to ensure performance and reliability, based on:
    • Horizontal scalability: adding more nodes (servers) to the existing resource pool, allowing the system to handle higher workloads by distributing the load across multiple servers.
    • Load balancing: to achieve technical scalability, incoming requests are distributed evenly across multiple servers, so that no server is overwhelmed.
    • Automated scaling: using algorithms and tools to dynamically and automatically adjust resources based on demand. This helps maintain performance during peak traffic and reduce costs during periods of low demand. Cloud platforms usually offer auto-scaling features.
    • Caching: by storing frequently accessed data or results of previous responses, improving responsiveness and reducing network latency rather than making repeated requests to the database.
    • Geographic scalability: adding new nodes in a physical space without affecting communication time between nodes, ensuring distributed systems can handle global traffic efficiently.
    • Administrative scalability: managing new nodes added to the system, minimizing administrative overload.

Distributed tracking is a method for monitoring applications built on a microservices architecture that are routinely deployed in distributed systems. Tracking monitors the process step by step, helping developers discover bugs, bottlenecks, latency, or other issues with the application. The importance of monitoring on distributed systems lies in the fact that multiple applications and processes can be tracked simultaneously across multiple concurrent computing nodes and environments, which have become commonplace in today’s system architectures (on-premises, in the cloud, or hybrid environments), which also demand stability and reliability in their services.

The Crucial Role of Stability Monitoring

To optimize IT system administration and achieve efficiency in IT service delivery, appropriate system monitoring is indispensable, since data in monitoring systems and logs allow detecting possible problems as well as analyzing incidents to not only react but be more proactive.

Essential Tools and Best Practices

An essential tool is a monitoring system focused on processes, memory, storage and network connections, with the objectives of:

  • Making the most of a company’s hardware resources.
  • Reporting potential issues.
  • Preventing incidents and detecting problems.
  • Reducing costs and system implementation times.
  • Improving user experience and customer service satisfaction.

In addition to the monitoring system, best practices should be implemented which covers an incident resolution protocol, which will make a big difference when solving problems or simply reacting, based on:

  • Prediction and prevention. The right monitoring tools not only enable timely action but also analysis to prevent issues impacting IT services.
  • Customize alerts and reports that are really needed and that allow you the best status and performance display of the network and equipment.
  • Rely on automation, taking advantage of tools that have some predefined rules.
  • Document changes (and their follow-up) in system monitoring tools, which make their interpretation and audit easier (who made changes and when).

Finally, it is recommended to choose the right tool according to the IT environment and expertise of the organization, critical business processes and their geographical dispersion.

Business Resilience: Proactive Monitoring

Real-time access to find out the state of critical IT systems and assets for the company allows detecting the source of incidents. However, resilience through proactive monitoring is achieved from action protocols to effectively solve problems when it is clear what and how to do, in addition to having data to take proactive actions and alerts against hard disk filling, limits on memory use and possible vulnerabilities to disk access, etc., before they become a possible problem, also saving costs and time for IT staff to solve issues. Let’s look at some case studies that highlight quick problem solving.

  • Cajasol case: We needed a system that had a very large production plant available, in which different architectures and applications coexisted, which it is necessary to have controlled and be transparent and proactive.
  • Fripozo case: It was necessary to know in time of failures and correct them as soon as possible, as this resulted in worse system department service to the rest of the company.

Optimizing Performance: Effective Monitoring Strategies

Permanent system monitoring allows to manage the challenges in their performance, since it allows to identify the problems before they become a suspension or the total failure that prevents business continuity, based on:

  • Collecting data on system performance and health.
  • Metric display to detect anomalies and performance patterns of computers, networks and applications.
  • Generation of custom alerts, which allow action to be taken in a timely manner.
  • Integration with other management and automation platforms and tools.

Monitoring with Pandora FMS in Distributed Environments

Monitoring with agents

Agent monitoring is one of the most effective ways to get detailed information about distributed systems. Lightweight software is installed on operating systems that continuously collects data from the system on which it is installed. Pandora FMS uses agents to access deeper information than network checks, allowing applications and services to be monitored “from the inside” on a server. Information commonly collected through agent monitoring includes:

  • CPU and memory usage.
  • Disk capacity.
  • Running processes.
  • Active services.

Internal application monitoring

Remote Checks with Agents – Broker Mode

In scenarios where a remote machine needs to be monitored and cannot be reached directly from Pandora FMS central server, the broker mode of agents installed on local systems is used. The broker agent runs remote checks on external systems and sends the information to the central server, acting as an intermediary.

Remote Network Monitoring with Agent Proxy – Proxy Mode

When you wish to monitor an entire subnet and Pandora FMS central server cannot reach it directly, the proxy mode is used. This mode allows agents on remote systems to forward their XML data to a proxy agent, which then transmits it to the central server. It is useful when only one machine can communicate with the central server.

Multi-Server Distributed Monitoring

In situations where a large number of devices need to be monitored and a single server is not enough, multiple Pandora FMS servers can be installed. All these servers are connected to the same database, making it possible to distribute the load and handle different subnets independently.

Delegate Distributed Monitoring – Export Server

When providing monitoring services to multiple clients, each with their own independent Pandora FMS installation, the Export Server feature can be used. This export server allows you to have a consolidated view of the monitoring of all customers from a central Pandora FMS installation, with the ability to set custom alerts and thresholds.

Remote Network Monitoring with Local and Network Checks – Satellite Server

When an external DMZ network needs to be monitored and both remote checks and agent monitoring are required, the Satellite Server is used. This Satellite server is installed in the DMZ and performs remote checks, receives data from agents and forwards it to Pandora FMS central server. It is particularly useful when the central server cannot open direct connections to the internal network database.

Secure Isolated Network Monitoring – Sync Server

In environments where security prevents opening communications from certain locations, such as datacenters in different countries, the Sync Server can be used. This component, added in version 7 “Next Generation” of Pandora FMS, allows the central server to initiate communications to isolated environments, where a Satellite server and several agents are installed for monitoring.

Distributed monitoring with Pandora FMS offers flexible and efficient solutions to adapt to different network topologies in distributed environments.

Conclusion

Undertaking best practices for deploying distributed systems are critical to building organizations’ resilience in IT infrastructures and services that are more complex to manage, requiring adaptation and proactivity to organizations’ needs for performance, scalability, security, and cost optimization. IT strategists must rely on more robust, informed and reliable systems monitoring, especially when in organizations today and into the future, systems will be increasingly decentralized (no longer all in one or several data centers but also in different clouds) and extending beyond their walls, with data centers closer to their customers or end users and more edge computing. To give an example, according to Global Interconnection Index 2023 (GXI) from Equinix, organizations are interconnecting edge infrastructure 20% faster than core. In addition, the same index indicates that 30% of the digital infrastructure has been moved to Edge Computing. Another trend is that companies are increasingly aware of the data to know about their operation, their processes and interactions with customers, seeking a better interconnection with their ecosystem, directly with their suppliers or partners to offer digital services. On the side of user and customer experience there will always be the need for IT services with immediate, stable and reliable responses 24 hours a day, 365 days a year.

About Version 2 Limited
Version 2 Limited is one of the most dynamic IT companies in Asia. The company develops and distributes IT products for Internet and IP-based networks, including communication systems, Internet software, security, network, and media products. Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 Limited offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About PandoraFMS
Pandora FMS is a flexible monitoring system, capable of monitoring devices, infrastructures, applications, services and business processes.
Of course, one of the things that Pandora FMS can control is the hard disks of your computers.