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Inside a hackers’ playbook for 2025: What to watch for

 

Summary: We spoke with Mary D’Angelo about how “moving left of the boom” in the cyber kill chain can help your business stay secure.

Why can unskilled cybercriminals now run sophisticated attacks? Will cybercriminals outpace us in an AI arms race? And what is the next big thing in cybersecurity in 2025?

We asked Mary D’Angelo, a threat intelligence and dark web expert, for her insights on emerging cyber threats and how businesses can prepare to protect themselves.

The interview’s highlights

  • AI and cybersecurity in 2025: 2025 is definitely going to be an AI arms race, with cybercriminals versus us.
  • Key industries under attack: Financial, healthcare, and manufacturing will still be the hardest-hit sectors.
  • The kill chain, cybercriminal tactics: Cybercriminals often follow the cyber kill chain, starting with gathering intel and ending with data exfiltration.
  • Moving “left of boom” with threat intelligence: Threat intelligence lets you disrupt attacks during the reconnaissance phase before they escalate.
  • The importance of proactive defense: No business is too small to be attacked, so businesses should make it more difficult for cybercriminals.

Cyber threats in 2025

Key insight #1: 2025 is going to be an AI arms race, with cybercriminals vs. us

NordLayer: As we closed 2024, what was the most common cyber threat?

Mary D’Angelo: The most common threat has been ransomware and other financially motivated attacks, a trend that is likely to continue in 2025. These attacks will become even more common because of the lower barrier to entry. Now, even relatively unskilled hackers can access different tools, like AI and malware, to run sophisticated attacks.

An example of this is the Lockbit source code leak that happened early in 2024. Many cybercriminals gained access to it, made minor tweaks to the code, and then deployed it onto their victims’ networks.

NordLayer: Gartner predicts that 25% of breaches will involve AI by 2028. What are the emerging threats in 2025 we should brace for, in your opinion?

Mary D’Angelo: I saw that stat, too, and I thought it was a really, really low number. From the research that I’ve done and the attacks that I’ve seen, most already include some level of AI. So by 2028, I think most attacks, not just 25%, will be using AI. 2025 is definitely going to be an AI arms race, with cybercriminals versus us.

Deepfakes will definitely be a huge one. Fake videos will be mostly used for social engineering tactics, and even phishing attempts will be automated by AI. For example, the content of phishing emails will seem much more authentic.

Another thing is AI-powered malware. It’s very sophisticated and can evolve based on the environment it’s in, making it harder to detect and neutralize.

There are also AI-poisoning tactics. As the name suggests, these involve manipulating AI models in security systems so that they produce incorrect results in cybersecurity operations. It’s a bit like the cat-and-mouse game, really.

NordLayer: These AI threats mean companies need to be more proactive. With cybercrime expected to cost $13.82 trillion by 2028, which industries will be hit hardest next year?

Mary D’Angelo: I think it’s the same as in 2024, so financial, healthcare, and manufacturing. Financial because it’s the most lucrative. Healthcare is often low-hanging fruit. Threat actors know it is stretched thin without the budget and resources to adopt better tools. However, healthcare has incredibly valuable data, which will always be a target. Manufacturing is at risk, too, mostly due to shadow IT and legacy systems. The infrastructure is often outdated, making it easier for threat actors to exploit.

However, there are attackers with a moral code. Some won’t target hospitals because of the ethics behind it. But they’ll justify attacking banks and large financial organizations. So, the financial sector will always be a top target.

Key insight #2: Bad actors typically use the cyber kill chain approach to carry out attacks

NordLayer: How do cybercriminals typically plan their attacks?

Mary D’Angelo: When you say cybercriminals plan their attacks, I think that gives them too much credit. They’re usually financially motivated, opportunistic, and sporadic. They’ll do research on who they want to target, but it’s not incredibly thorough because they look for the easiest prey and easy money.

NordLayer: And what tactics do cybercriminals use?

For their reconnaissance, they’ll go into the dark web, where many initial access brokers sell credentials at a decent price. But they follow what is called the cyber kill chain. It’s like the steps a threat actor takes to achieve their objective. The kill chain is basically six or seven stages, but it always starts with gathering intel. Then you have weaponization, where you develop the weapon you plan to use. Then, you have your command and control stage. Finally, data exfiltration or the attack.

NordLayer: The cyber kill chain is the hackers’ playbook, right?

Mary D’Angelo: Yes, the MITRE ATT&CK framework does a great job of defining the tactics a threat actor uses when trying to exfiltrate data from a network. Cybercriminals often don’t deviate from their playbook because it works. As the saying goes, if it ain’t broke, don’t fix it. They’ll try new approaches only when access is taken away from them, forcing them to start over.

It’s unfortunate, but organizations often fall behind because they lack the resources to implement better detection and response tools. Smaller organizations, including hospitals, don’t have those resources and hence are more vulnerable.

NordLayer: Given the threats and hacker tactics we’ve just discussed, what are the top 5 challenges businesses face this year?

Mary D’Angelo: Patching, technical debt, and legacy systems will be big challenges. Cloud security is still in its infancy for many organizations, so we’ll need to work on it collectively. Exposed and misconfigured vulnerabilities within systems also need attention.

Threat-specific responses

Key insight #3: “Moving left of boom” lets you stop attacks before they start.

NordLayer: How can threat intelligence solutions and security solutions work together to prevent cyber threats?

Mary D’Angelo: When it comes to threat intelligence, there are three buckets: tactical, operational, and strategic. If these three work alongside security operations, they can help you be more defensive rather than constantly reacting at the last minute. This way, you’re not always on the edge of your seat when threats or attacks come in.

Tactical threat intelligence helps security operations by providing background on indicators of compromise and ongoing threats. Strategic threat intelligence is about planning for the year. Executives will identify the ransomware groups more likely to target their organization and their tactics, then build a defense plan for the year to stay strong against them. Operational intelligence is about the day-to-day, ensuring your business has the right intel to respond effectively.

Most security tools don’t alert you until stages two or three of the kill chain. The advantage of dark web intelligence and threat intelligence is that you can be alerted at the very first stage—during the reconnaissance phase. This is when threat actors are doing their research to identify their next victim and how they plan to attack. By catching the threat early, you disrupt the cybercriminal, forcing them to start over with someone else.

That’s why threat intelligence is a powerful tool for organizations if done correctly and made actionable.

NordLayer: Threat intelligence has the power to break this cyber kill chain. How does it work?

Mary D’Angelo: Organizations often track their key criminal groups through strategic threat intelligence. For example, if I were in healthcare, I’d focus on the threat actors targeting the healthcare industry and understand their tactics and techniques. Once I identify these groups, I can set up systems to detect their activity.

A good analyst tracking the right dark web forums and marketplaces might come across an initial access broker selling credentials for a hospital. These brokers are very sneaky—they don’t directly name the hospital but mention the industry and the company’s revenue size. But if you’re sharp, you can identify the target hospital.

Once you know the attack is targeting you, you’re ahead of the game. The broker sells privileged access to the hospital, which could lead to a breach. By spotting this early, you can take action to mitigate the threat.

We always say “move left of boom,” a military term. It’s about getting as far left on the kill chain as possible. Instead of being alerted at stage three, when you’re panicking, you can act early and prevent the attack before it escalates.

NordLayer: So moving to the left of the kill chain also means always upgrading your security?

Mary D’Angelo: Yes, absolutely. Stressing that no business is too small to be attacked is never enough. So gear up for it and make it more difficult for cybercriminals.

NordLayer: Thank you very much for your insights.

Mary D’Angelo is a Cyber Threat Intelligence Solutions Lead at Filigran, where she focuses on democratizing threat intelligence. She started her career at Darktrace before joining Searchlight in 2021.

Outside of work, Mary is dedicated to supporting child safety initiatives through the Innocent Lives Foundation. She’s passionate about sharing her knowledge and continuing to learn as the cybersecurity field evolves.

How can NordLayer help?

Cybersecurity can feel overwhelming, but it starts with building awareness of safe digital practices. From there, focus on easy-to-deploy tools or partner with an MSP or MSSP to protect against opportunistic attacks.

NordLayer is a toggle-ready platform that offers comprehensive security to protect your business. Our solutions include:

We also recommend multi-layered Zero Trust Network Access (ZTNA) policies for stronger network protection. Need help? Our sales team is always ready to guide you every step of the way.

Monitoring the dark web is crucial for staying ahead of threats. This is where NordStellar comes in. It tackles vulnerabilities during the reconnaissance phase of the cyber kill chain.

The platform automates key security tasks, such as:

  • Dark web monitoring to track company-related risks
  • Leaked data management to protect employees and customers
  • Attack surface assessments to identify and mitigate potential weaknesses.

Together, NordLayer and NordStellar provide a proactive, multi-layered defense to protect your business.

About Nord Security
The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

About NordLayer
NordLayer is an adaptive network access security solution for modern businesses – from the world’s most trusted cybersecurity brand, Nord Security.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

How KPIs Help Us Monitor and Optimize Business Performance

Any IT strategist must keep in mind the business goal, so that their technology initiatives are aimed at delivering, rather than services and infrastructure, the added value of reliability and optimal performance that makes them achieve business goals and be more competitive. Read on to understand what KPIs are and how they help us with proper business management.

 

Definition of KPIs

According to Techopedia, un KPI (Key performance indicators) can be anything that an organization identifies as an important factor for the business. Under the principle that “if something is not measured, it is not improved”, a KPI measures results and, from there, if something deserves your attention, take actions to correct, improve and optimize. If your company is in retail, a KPI can be delivery times; in other companies, the sales close rate can be an extremely important KPI.
This means that even though KPI is a business-oriented term, IT strategists need to know what they are and what they are used for in business intelligence.

Examples of KPIs

Importance of KPIs in Business Management

KPIs help us measure progress, identify potential problems, and make decisions. To that end, KPIs must be defined according to a business management framework, with these features:

  • Be quantitatively and qualitatively measurable.
  • Have a goal related to the business.
  • Identify and solve variables in the organization.

To define IT KPIs, first you must understand business goals to align them with the business; then you may define business and type KPIs (financial, operational, sales, IT, etc.). With this, KPIs are written and monitored in real time and periodically.

How tools like Pandora FMS transform real-time KPI monitoring

Being able to measure the business with indicators ensures visibility on business performance, seeking to achieve objectives to be met and even exceeded. With Pandora FMS, it is possible to define custom dashboards with graphs and summaries, for monitoring KPIs in real time.

Example: User Experience (UX) Monitoring

Information centralization allows you to get the same display, streamlining communication and collaboration in your IT team. We invite you to learn about a success story in logistics by applying KPIs, by clicking on this link.

What are KPIs?

Understanding what KPIs are allows you to define them and know how to interpret them for the success of a functional area of the organization and their contribution to the overall success of the organization.

Concept of KPIs as measurable indicators

KPIs are the measures that have been selected to have visibility on organizational performance and are the basis for decision-making aimed at obtaining the expected results. KPIs are monitored and presented on dashboards to understand progress or alerts on an implemented strategy.

Difference between KPIs and general metrics

Even though KPIs and metrics measure performance, there are differences in their concept: KPIs are quantifiable measures to measure performance or progress on key goals for the organization and work as measurable benchmarks for long-term objectives. While metrics are quantifiable measures, they are used for specific business processes at operational level and in the short term.

Relationship between KPIs and the control panels offered by Pandora FMS

In Pandora FMS, from a single platform, you may have graphical interfaces that show KPIs in a visual, intuitive and organized way. You may display real-time data, analyze trends, make informed decisions, and take timely action. Each dashboard may be customized with charts, tables, and other visuals that represent KPIs. That allows KPIs to provide the essential metrics, while dashboards are an accessible and understandable way to visualize and analyze those metrics.

Pandora FMS Dashboard

Types of most common KPIs

One thing we recommend is to consider the best practices of each industry, as they help you identify the possible KPIs applicable to your organization, based on available data and constant monitoring. Some of the most common KPIs are:

  • Financial:
    • In sales, customer acquisition cost (CAC) measures the total cost of acquiring a new customer, including all expenses related to marketing and sales initiatives.
    • The profit margin is used to measure the amount of profit a company makes for each weight earned. This KPI reveals the amount of profit a business may retrieve from its total sales.
    • Cash flow evaluates the company’s ability to generate liquidity, which in turn reflects that it can pay the debts closest to expiration and also allows it to have a sufficient cash margin for possible defaults.
  • Operations:
    • The supply cycle time evaluates the average time from the generation of a purchase order to product reception.
    • Inventory turnover rate measures the number of times inventory is renewed in a defined period.
  • From IT:
    • Network uptime refers to the amount of time an IT infrastructure is operational and accessible. It is one of the most critical for IT management, as it has a direct impact on business productivity and efficiency.
    • Response time is what it takes for an IT team to respond to an incident, from the moment it is reported until it is identified and solved.

How Pandora FMS allows you to configure alerts and see these KPIs in a single dashboard

Pandora FMS platform is conceived to be able to configure alerts and display KPIs in the same dashboard efficiently and intuitively. To do so, the following steps should be followed:

    • alertswill be triggered. This may include incorrect values of a module, specific events, or

SNMP

    • .
    • Choose actions: Configures the actions that will be performed when an alert is triggered, such as sending an email, running a script, or logging an event.
    • Create commands: Defines the commands that will be run on Pandora FMS server when alerts are triggered. You may use macros to customize the parameters of these commands.
    • Assign groups: Define which commands are assigned to specific alert groups.

 

Once done, widgets (which are GUI elements, graphical user interface, or a small application that can display information and/or interact with the user) are added to the dashboard to display the KPIs you wish to monitor. You may include charts, tables, and other visuals. After adding them, widgets are customized to display the specific data you need, adjusting formatting, time intervals, and other parameters. Also, the dashboard is configured to be updated in real time, allowing KPI remote and continuous monitoring.

How to select the right KPIs

For KPIs to be effective, those that are truly aligned with the organization’s objectives must be appropriately selected. For that, implement KPIs that follow the same line as the company’s goals and strategic objectives.
As we said before, KPIs must add value to the organization, so it is important to know the strategic objectives and goals of your company (or the objectives of a strategic project) in order to define which KPIs make sense, since they must reflect progress towards that goal and its objectives. For example, if you have a manufacturing and distribution company, you should consider the KPIs we mentioned before, such as supply cycle time, inventory turnover rate, as well as production efficiency (percentage of productive time on the production line), total operating costs, delivery fulfillment, among others.

Practical example: selecting KPIs in a managed environment with Pandora FMS

The company Conferma, a provider of virtual payment technology in 193 countries, gives us an example of a selection of KPIs managed with Pandora FMS. For this company, the Confirmation Liquidation Platform (PLC) is fundamental, since it is the engine of reconciliation and liquidation. Monitoring was inefficient and time-consuming, considering multiple database servers, firewalls, load stabilizers, hardware security modules, virtual platforms, and web servers. Real-time display of data and processes was also required. By implementing Pandora FMS, it was possible to have tailor-made software and key database information to define the KPIs and dashboard to inform employees about the current performance metrics of the Conferma business platform, in addition to real-time automation of key performance statistics.

Tools to monitor and analyze KPIs

In management indicator monitoring, business intelligence and artificial intelligence turn out to be powerful tools to streamline the display and analysis of KPI performance, in addition to being able to automate corrective and even preventive tasks, which in sum makes the work of the IT team more efficient and quicker.

Importance of automation and display in KPI management

When leveraging automation for KPI management, data collection and analysis saves valuable time and avoids human error, and real-time insights are always critical in the up-to-date performance view. Automation also contributes to consistency through standardized and clear processes for everyone.
As for display, charts and dashboards are intuitive and clear knowledge material for everyone. Collaboration and communication are streamlined when we all have the same version of what is happening, allowing us to work in a more synchronized and effective way; and, of course, decision-making is done in a timely manner and is based on consistent and reliable information.

Pandora FMS-specific features

Pandora FMS has the capabilities to support your team in real-time display and monitoring of KPIs, such as:

  • Custom dashboard setup is a Pandora FMS feature that allows each user to build their own monitoring page. You may add more than one page, and in there you may add monitoring maps, graphs and status summaries, among other elements.
  • Remote and real-time monitoring, from the same platform, provides a detailed and updated real-time inventory of servers, network hardware, installed software packages, users, routers, etc. In addition, it offers real-time graphics for troubleshooting and performance monitoring. Also, APIs and remote monitoring are of great value for analyzing the state of the infrastructure and networks for a better response from your team.
  • Custom and detailed report generation to evaluate performance, and even from different areas, such as support, time management and projects. Custom reports can also be created with SQL queries. In addition, reports may be presented in different formats, such as HTML or PDF, and then automatically emailed to your customers.

Example of Pandora FMS report on SLA

Practical example of KPIs and their impact

To be clear about the impact of adopting KPIs, what better than a case study of implementing KPIs in a company that uses Pandora FMS:
At Salvesen Logística, logistics operator for food manufacturers and distributors. A tool was required that not only measured technical indicators such as performance, CPU, memory, etc., but also intelligence based on User Experience and business indicators. A probe programmed to simulate user behavior was implemented and every few minutes transactions are made on probes scheduled to emulate user behavior, at the same time transactions are made on the main global IT services for Salvesen customers. This comprehensive monitoring of key KPIs (such as order management, receptions, dispatches) allows you to maintain the expected service levels, in addition to being able to anticipate possible problems before they take place.

Obtained results: Reduced response times and improved SLAs. With Pandora FMS, transactional monitoring of the business has been implemented, reproducing the full cycle through which a message goes by, from when it leaves the customer, until it reaches our mailbox (Office 365, EDI, AS2, FTP, etc.). Pandora FMS has also been integrated with Salvesen’s WMS (Warehouse Management Service) and TMS (Transport Management System) platforms.

The main benefits have been:

  • Early alarms and proactivity management: detection of all service levels before it affects operations, allowing early reaction to tackle the issue, along with an automatic communication system with the employees or customers using template-based alarms (via email or SMS).
  • SLA management for comprehensive quality control of Salvesen Global IT Services. An executive report may be created for the management committee and senior management of the company. Also, SLA management allows you to have the information to be able to negotiate a contract renewal with a supplier.
  • Reduction of the operational load, saving 24% in the operational load of the IT area that previously had to do specific health checks, being able to focus on improvements in products and services for customers.

Conclusion

Business areas are clear about their initiatives and will be influencing decisions about IT initiatives that are aligned with the organization’s goal. You and your team must clearly define the IT KPIs that add value to the company, relying on tools with real-time information and in an intuitive way, in addition to taking advantage of business intelligence capabilities and automation that ensure the timely response of your team.
We invite you to rely on Pandora FMS to optimize monitoring, analysis and decision-making based on KPIs, by:

  • Automatic data collection from multiple sources, such as servers, applications and networks.
  • Alert and notification management, configuring automatic alerts to receive notifications in real time when problems or significant changes in KPIs are detected.
  • APIs to integrate business processes and automate configuration, notification and process management.

Reach out to our team of consultants to help you define KPIs and intuitive dashboard you and your team require.

 

 

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About PandoraFMS
Pandora FMS is a flexible monitoring system, capable of monitoring devices, infrastructures, applications, services and business processes.
Of course, one of the things that Pandora FMS can control is the hard disks of your computers.

What is threat exposure, and how can you mitigate it?

What is threat exposure, and how can you mitigate it?

Threat exposure is a metric that every business owner should be aware of. Some might even say that it’s the most important part of maintaining business success. With that in mind, let’s explore threat exposure — specifically, what it is, what it shows, and how companies can reduce it.

Threat exposure: What is it?

Threat exposure is the combined total of cybersecurity risks and vulnerabilities that threaten the company. It encompasses the weaknesses of every part of an organization’s IT environment, starting with the system and finishing with the third-party providers.

The importance of understanding threat exposure

Understanding a company’s threat exposure can provide insight into its security posture. Large threat exposure makes organizations vulnerable to cyberattacks and can lead to significant legal troubles along with major reputational and financial damage. Identifying vulnerabilities and implementing external attack surface management can help businesses curb the biggest cybersecurity weaknesses and reduce the chances of a successful cyberattack.

“Data is the new gold” — once just a catchy Salesforce campaign slogan, now strikes true more than ever. Protecting personal, company, and client information should be a top online priority for any business. Researching and defining effective threat exposure management strategies are the first steps in doing just that.

The dangers of ignoring threat exposure

Ignoring threat exposure in the organization is the same as ignoring the first symptoms of a disease. Eventually, both will cause serious problems. While you may not lose your life, disregarding a company’s threat exposure management can result in data breaches, brute-force attacks, and other cybersecurity incidents. Consequently, these can lead to lawsuits, fines, bad press, and operational disruptions.

 

How to mitigate threat exposure

Unfortunately, eradicating threat exposure is mission impossible. This leaves businesses with the second-best option — working tirelessly to mitigate it. Here are some tips on how companies can do this effectively.

Find all possible attack vectors

An attack vector is a specific path malicious actors can take to breach the company’s systems. The total of these attack vectors constitutes the organization’s attack surface, which is part of the company’s overall threat exposure. Employing security teams to find all possible attack vectors is crucial in defining and mitigating cyber risks. Regular system testing should be a norm for any business that aims to see a clear picture of its cybersecurity, review system vulnerabilities, and improve its threat exposure management.

Use cyber threat intelligence

Cyber threat intelligence is a cybersecurity field that aims to gather knowledge about all the existing and developing cyber risks, including their trends and advancements. Like the stock market, actively following updates and news in threat intelligence can provide new opportunities, enhance understanding (in this case, of potential attack paths), and reduce the risk of data breach (and, therefore, financial loss). Similar to how investors analyze trends to make informed decisions, businesses must stay ahead of emerging threats to defend against potential risks.

Implement security controls

Continuous threat exposure management requires setting up robust security controls. These include enabling two-factor authentication (2FA), network segmentation, and incident response plans. With numerous options at their disposal, businesses can and should upgrade their systems to withstand even the most ferocious brute-force cyberattacks.

Constantly monitor potential cyber threats

In cybersecurity, vigilance can be a lifesaver. Constantly monitoring the system will help security teams spot data breaches faster. Early detection provides additional time to safeguard sensitive data before hackers can exploit system vulnerabilities. Businesses can leverage NordStellar, a comprehensive threat exposure management platform, to enhance cyber threat monitoring. The platform helps security teams identify and respond to cyber threats before they escalate, reducing data leak detection times, improving compliance, and strengthening the online security of employees, clients, brands, and infrastructure.

Educate employees on workplace cybersecurity

Cyberattacks often result from human error. For example, some of the most notorious data breaches have occurred because of an employee clicking on a phishing link (Marriott data breach in 2018) or being tricked into providing login credentials through social engineering (Twitter Bitcoin scam in 2020).

Regularly training and educating employees on cyber vulnerabilities in their workplace can further reduce a company’s threat exposure. While it may initially seem challenging, this strategy could benefit not only the business but also employees’ personal online safety.

Minimize third-party access to sensitive data

Threat exposure also includes risks posed by third-party service providers, often referred to as supply chain cyberattacks. To protect themselves, businesses that rely on third-party services should avoid providing credentials to the inside platforms and, if possible, have separate systems for sharing important information. That way, if a third-party service provider suffers a data breach, the hackers won’t have direct access to the company’s data.

Keep the existing security controls up to date

Online security systems become obsolete quickly. Meanwhile, threat actors continue to improve, finding new ways to breach targets’ systems. Keeping an organization’s cybersecurity measures up to date is critical to safeguarding business or client data. Therefore, security patches and updates should be installed as soon as they are released.

 

FAQ

What is threat exposure management?

Threat exposure management is the set of cybersecurity practices companies use to identify, prioritize, and reduce the number of cyber vulnerabilities. Implementing 2FA, creating incident response plans, and even improving the firewall are all part of the threat exposure management strategy.

What are the key components of threat exposure management?

The key components of threat exposure management are digital assets (servers, networks, systems), vulnerability management (penetration testing or regular system reviews), threat intelligence, incident response planning, continuous monitoring, and education. Constantly improving digital assets is also crucial to threat exposure management.

What are the most common cyber threats for businesses?

The most common cyber threats for businesses include phishing attacks, malware, ransomware, insider threats, and distributed denial-of-service (DDoS) attacks. Almost all these attacks target (or emerge from) employees, stressing the need to invest in workplace cybersecurity education. Additionally, using threat exposure management platforms such as NordStellar can help businesses gain the upper hand in vulnerability monitoring, aiding in phishing, malware, or session hijacking prevention.

About NordStellar
NordStellar is a threat exposure management platform that enables enterprises to detect and respond to network threats before they escalate. As a platform and API provider, NordStellar can provide insight into threat actors’ activities and their handling of compromised data. Designed by Nord Security, the company renowned for its globally acclaimed digital privacy tool NordVPN.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

Effective vulnerability and patch management: The key to strong organizational security in 2025

The gap between identifying vulnerabilities and applying patches continues to be a major bottleneck for organizations. In December 2024, the U.S. Treasury Department reported a breach attributed to a Chinese state-sponsored actor, who exploited two known vulnerabilities in BeyondTrust’s remote tech support software to gain unauthorized access[1].

vulnerability and patch management
Understanding the meaning of vulnerability and patch management

This incident makes us realize the importance of robust vulnerability and patch management strategies, especially now that we are entering the Year 2025. Both processes play crucial roles in securing IT systems, yet they serve distinct purposes and operate in tandem to safeguard organizational assets.

Let’s explore the fundamentals of vulnerability and patch management, their lifecycles, and how they complement each other to form the backbone of modern cybersecurity strategies. Read On-

Vulnerability vs. patch management: Understanding the basics

The first and most important thing to understand is that patch management is a process that comes within the broader scope of vulnerability management.

Vulnerability management is the process of identifying, assessing, categorizing, prioritizing, mitigating, and finally remediating vulnerabilities from an IT infrastructure. The aim here is to eliminate the security flaws, glitches, or weaknesses found in the system, which an attacker could exploit.

Conversely, patch management is the process of managing the action of patching the vulnerabilities. It identifies, prioritizes, tests, and deploys the patch to an operating system. Patching ensures that the devices run on the latest OS and app versions, addressing any kind of bug or vulnerability.

According to Jason Firch (CEO, PurpleSec), organizations can have vulnerability management without patch management, but they can’t have patch management without vulnerability management. One is dependent on the other[2].

Learning the mechanics of vulnerability and patch management

To understand how vulnerability and patch management work we will need to understand their lifecycles.

Patch management lifecycle

patch and vulnerability management

1. Build an inventory of production systems such as IP addresses, OS, and applications.

2. Scan the system for missing patches.

3. Create the patching policies according to your organizational needs.

4. Prioritize patches based on their severity.

5. Stage and test patches in a controlled environment.

6. Deploy patches to required devices, servers, and operating systems.

7. Verify patch deployment to ensure that they are not only installed but also working as intended.

8. Create patch reports under the company’s IT security policies and procedures documentation.

Vulnerability management lifecycle

patch and vulnerability management

1. Find and identify vulnerabilities that require patching.

2. Assess vulnerabilities and their levels of risk to the organization.

3. Prioritize vulnerabilities by identifying which ones to patch first for a relevant impact on your organization.

4. Apply a patch to remediate the vulnerability.

5. Review and assess the patched vulnerabilities.

6. Continue monitoring and reporting vulnerabilities for a better patching process.

The interplay between patch and vulnerability management

Patch management and vulnerability management are complementary processes that form the cornerstone of an organization’s cybersecurity strategy.

While vulnerability management sets the stage by highlighting security gaps that need to be addressed, patch management complements vulnerability management by addressing the identified security flaws.

Patch management reduces the attack surface and reinforces the security framework by systematically addressing vulnerabilities. The synergy between vulnerability and patch management lies in their shared objective of minimizing risk.

  • Feedback loop: Vulnerability assessments inform patch management teams about critical vulnerabilities that require immediate action. Post-patch deployment, vulnerability scans confirm whether the issues have been resolved.
  • Prioritization alignment: Vulnerability management helps prioritize which patches to apply first based on the risk level, ensuring high-risk vulnerabilities are addressed promptly.
  • Proactive defense: Continuous monitoring by vulnerability management ensures that emerging threats are detected, while patch management provides the means to neutralize them effectively.

Patch vs vulnerability management: The odds and evens

Effective cybersecurity strategies hinge on patch and vulnerability management, as these processes address critical aspects of IT security. While they share similar goals—reducing risks and maintaining system integrity—they follow distinct methodologies and scopes.

Similarities

a. Focus on reducing risks

Both patch management and vulnerability management aim to minimize security risks by addressing potential threats. Patch management achieves this by applying software updates, while vulnerability management identifies and mitigates weaknesses in the system infrastructure.

b. Lifecycle phases

Both processes share similar lifecycle stages, such as identification, prioritization, remediation, and validation. These stages ensure vulnerabilities and patches are systematically addressed to enhance security.

c. Dependency on accurate assessment

Accurate assessment is critical for both processes. Patch management relies on understanding software versions and available updates, whereas vulnerability management depends on thorough scans to detect potential weaknesses.

Key Differences

AspectPatch managementVulnerability management
ScopeAddresses software and application updates.Covers weaknesses in networks, hardware, and software.
ApproachReactive: Fixes known issues.Proactive: Finds and assesses potential risks.
ToolsPatch deployment tools, and automated update systems.Scanners, penetration testing, and risk analysis tools.
OutcomeMeasured by patches applied and compliance.Focuses on risk reduction and improved security posture.
IntegrationIT asset and change management processes.Risk management, compliance, and incident response.

a. Scope of management

  • Patch management: Focuses specifically on deploying updates to software and applications, addressing known vulnerabilities by fixing bugs or enhancing features.
  • Vulnerability management: Takes a broader approach, identifying, analyzing, and mitigating weaknesses across the entire IT environment, including network configurations, hardware, and software.

b. Proactive vs. reactive

  • Patch management: Often reactive, as it addresses vulnerabilities already identified and fixed by software vendors.
  • Vulnerability management: Proactive, involving continuous scanning and monitoring to uncover vulnerabilities that may not yet have a patch available.

c. Tools and techniques

  • Patch management: Relies on patch deployment tools and update management systems to automate and schedule updates.
  • Vulnerability management: Uses vulnerability scanners, penetration testing, and risk analysis tools to identify and assess system weaknesses.

d. Outcome and metrics

  • Patch Management: Success is measured by the number of systems patched and compliance with update schedules.
  • Vulnerability Management: Metrics focus on risk reduction, such as the number of vulnerabilities mitigated and the overall security posture improvement.

e. Integration with other processes

  • Patch management: Primarily integrates with IT asset management and change management processes.
  • Vulnerability management: Aligns more broadly with risk management, compliance, and incident response plans.

Best practices for implementing patch and vulnerability management

Effective patch and vulnerability management is essential to maintaining a strong security posture and protecting against emerging cyber threats. By adhering to best practices, organizations can reduce the risk of security breaches, improve system performance, and ensure compliance with regulatory standards. Following are some key best practices for implementing a patch and vulnerability management program:

1. Establish a comprehensive inventory

Begin by creating and maintaining an up-to-date inventory of all hardware and software assets. This includes operating systems, applications, and network devices. Knowing what needs to be patched or updated is the first step in managing vulnerabilities effectively. Regularly audit and update the inventory to ensure you aren’t missing any critical systems.

2. Prioritize patches based on risk

Not all vulnerabilities are created equal. Some may pose a more immediate threat to your organization than others. Prioritize patches based on risk levels, considering factors such as the severity of the vulnerability, the criticality of the system, and any known exploits. A risk-based approach ensures that you address the most critical threats first, minimizing potential damage.

3. Automate patch deployment

Manual patching can be time-consuming and error-prone. Automated patching allows for faster, more consistent updates across your environment. With automated solutions, patches can be tested, approved, and deployed to all systems efficiently, reducing the likelihood of human error and ensuring timely updates.

4. Test patches before deployment

While automation helps streamline the process, it’s crucial to test patches in a controlled environment before deploying them across your production systems. Testing patches ensure they don’t disrupt business operations or introduce new issues. A test environment will help identify any compatibility or performance issues, so you can address them before widespread implementation.

5. Maintain a patch management schedule

Consistency is key when managing patches. Implement a regular patch management schedule that includes daily, weekly, or monthly checks for new patches. Having a routine process in place ensures that patches are applied promptly and helps organizations stay on top of new security vulnerabilities as they emerge.

6. Monitor and report vulnerabilities

Regularly monitor for new vulnerabilities and threats affecting your systems. Implement vulnerability scanning tools to identify potential weaknesses and gaps in your security posture. Once a vulnerability is discovered, generate detailed reports to help track remediation efforts and assess the effectiveness of your patching strategy.

7. Establish incident response protocols

Even with a solid patch management strategy, incidents can still occur. Ensure that you have clear and well-documented incident response protocols in place. This should include steps to take if a vulnerability is exploited, such as isolating affected systems, analyzing the breach, and applying emergency patches if necessary.

Ensure consistent protection with Scalefusion’s automated patch management

If you want to upgrade to an advanced patch management solution for your Windows devices and third-party applications, look no further. With Scalefusion UEM’s automated patch management, you can schedule, delay, automate, and deploy patches on your device, keeping them updated and protected from vulnerabilities at all times.

 

About Scalefusion
Scalefusion’s company DNA is built on the foundation of providing world-class customer service and making endpoint management simple and effortless for businesses globally. We prioritize the needs and feedback of our customers, making sure that they are at the forefront of all decision-making processes. We are dedicated to providing comprehensive customer support services, and place emphasis on customer-centric thinking throughout the organization.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

How to find Ivanti gateways on your network

Latest Ivanti gateway vulnerabilities

On January 8th, 2025, Ivanti disclosed vulnerabilities in their Ivanti Connect SecureIvanti Policy Secure, and Neurons for ZTA products. 

  • CVE-2025-0282 – is rated critical with a CVSS score of 9.0. Successful exploitation of this vulnerability would allow a remote unauthenticated attacker to execute arbitrary code on the vulnerable system.
  • CVE-2025-0283 – is rated high with a CVSS score of 7.0. Successful exploitation of this vulnerability would allow a local authenticated attacker to execute arbitrary code on the vulnerable system.

Note that the vendor has indicated that there is evidence that these vulnerabilities are being exploited in the wild.

 

What is the impact?

Successful exploitation of these vulnerabilities would allow an attacker to execute arbitrary code, potentially leading to complete system compromise.

 

Are updates or workarounds available?

Ivanti has released updates to address these vulnerabilities. Users are urged to update all systems as quickly as possible.

 

How to find potentially vulnerable systems with runZero

From the Service Inventory, use the following query to locate systems running potentially vulnerable software:

product:"Policy Secure" OR product:"Connect Secure"

 

December 2024 (Multiple CVEs)

On December 10th, 2024, Ivanti disclosed vulnerabilities in their Ivanti Connect Secure and Ivanti Policy Secure products.

  • CVE-2024-11633 and CVE-2024-11634 are rated critical with CVSS scores of 9.1. Successful exploitation of these vulnerabilities would allow an authenticated attacker to execute arbitrary code on the affected system.
  • CVE-2024-37401 and CVE-2024-37377 are rated high with a CVSS score of 7.5 and could allow a remote, unauthenticated attacker to create a denial-of-service condition on vulnerable systems.
  • CVE-2024-9844 is rated high with a CVSS score of 7.1 and could allow a remote, authenticated attacker to bypass application restrictions.

 

What is the impact?

Successful exploitation of these vulnerabilities would allow an attacker to execute arbitrary code, read potentially sensitive resources, or create a denial-of-service (DoS) condition on affected devices.

 

Are updates or workarounds available?

Ivanti has released patches to address these vulnerabilities, and all users are urged to update as quickly as possible.

 

How to find potentially vulnerable systems with runZero

From the Service Inventory, use the following query to locate systems running potentially vulnerable software:

product:"Policy Secure" OR product:"Connect Secure"

 

April 2024 (Multiple CVEs)

On April 2, 2024, Ivanti disclosed multiple vulnerabilities in their Ivanti Connect Secure and Ivanti Policy Secure products.

  • CVE-2024-21894 is rated high with CVSS score of 8.2 and allows an unauthenticated attacker to potentially execute arbitrary code on the affected system.
  • CVE-2024-22052 is rated high with CVSS score of 7.5 and allows an unauthenticated attacker to create a denial-of-service (DoS) condition on affected systems.
  • CVE-2024-22053 is rated high with a CVSS score of 8.2 would allow an unauthenticated attacker to read potentially sensitive memory contents.
  • CVE-2024-22023 is rated medium with a CVSS score of 5.3 and would allow an unauthenticated attacker to create a denial-of-service (DoS) condition on affected systems.

 

What is the impact?

Successful exploitation of these vulnerabilities would allow an attacker to execute arbitrary code, read potentially sensitive memory, or create a denial-of-service (DoS) condition on affected devices.

 

Are updates or workarounds available?

Ivanti has released patches to address these vulnerabilities, and all users are urged to update as quickly as possible.

 

How to find potentially vulnerable systems with runZero

From the Service Inventory, use the following query to locate systems running potentially vulnerable software:

product:"Policy Secure" OR product:"Connect Secure"

Additional fingerprinting research is ongoing, and additional queries will be published as soon as possible.

 

February 2024 (CVE-2024-22024)

On February 8th, 2024, Ivanti disclosed a serious vulnerability, CVE-2024-22024, which allowed attackers to bypass authentication on the affected device to reach restricted resources. This vulnerability earned a CVSS score of 8.3 out of 10, indicating a high degree of severity.

The vendor reported that there were no indications that this vulnerability had been exploited in the wild.

 

What was the impact?

Upon successful exploitation of these vulnerabilities, attackers could access restricted resources on the vulnerable system without authentication. The vendor did not specify which resources were reachable without authentication, but did indicate that such resources were restricted.

Ivanti released an update to mitigate the issue (note that the provided link also discusses previous vulnerabilities in the same products). Users were urged to update as quickly as possible.

 

January 2024 vulnerabilities

On January 10th, 2024, Ivanti disclosed two serious vulnerabilities in the Ivanti Connect Secure and Ivanti Policy Secure products.

The first issue, CVE-2023-46805, allowed attackers to bypass authentication controls to access restricted resources without authentication. This vulnerability earned a CVSS score of 8.2 out of 10, indicating a high degree of impact.

The second issue, CVE-2024-21887, allowed attackers to inject arbitrary commands to be executed on the affected device. Attackers had to be authenticated to exploit this vulnerability, but attackers might have been able to use the authentication bypass vulnerability above to achieve this. This vulnerability had a CVSS score of 9.1 out of 10, indicating a critical vulnerability.

The vendor reported that there were indications that these vulnerabilities had been exploited in the wild.

 

What was the impact?

Upon successful exploitation of these vulnerabilities, attackers could execute arbitrary commands on the vulnerable system. This included the creation of new users, installation of additional modules or code, and, in general, system compromise.

Ivanti released an update to mitigate this issue. Users were urged to update as quickly as possible.

 

How to find potentially vulnerable products that expose a web interface

From the Services Inventory, use the following query to locate assets running the vulnerable products in your network that expose a web interface and which may need remediation or mitigation:

_asset.protocol:http AND protocol:http AND http.body:"welcome.cgi?p=logo"

 

About runZero
runZero, a network discovery and asset inventory solution, was founded in 2018 by HD Moore, the creator of Metasploit. HD envisioned a modern active discovery solution that could find and identify everything on a network–without credentials. As a security researcher and penetration tester, he often employed benign ways to get information leaks and piece them together to build device profiles. Eventually, this work led him to leverage applied research and the discovery techniques developed for security and penetration testing to create runZero.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

How to Build a Proactive Incident Management System (with Automation!)

Why is incident management crucial? 

“Prevention is better than cure,” as the old saying goes, and it’s true. It also applies to the digital ecosystem in which we and our companies operate, especially when it comes to security. 

In an increasingly complex digital environment, the number and variety of IT incidents are constantly growing. Consequently, organizations need advanced strategies to effectively manage these challenges. 

Proactive incident management fits into this context with a very clear goal: to prevent and mitigate incidents before they can cause significant disruptions. 

This approach not only reduces downtime but also enhances the resilience of the entire IT infrastructure.

But now, let’s take a step back to provide some context and see the differences between proactive and reactive incident management. 

Proactive vs. Reactive Incident Management 

The difference between proactive and reactive incident management is quite intuitive: reactive incident management focuses on responding to events after they have occurred, while proactive management involves identifying signals and patterns that may indicate a potential issue, allowing preventive actions to avoid or reduce the impact. 

As mentioned earlier: prevention is better than cure… so the proactive approach is certainly the one to prefer. 

However, be careful! These two types of management are not mutually exclusive—quite the opposite: they should both be implemented to get the most out of their integration. 

Automation in Incident Management

The Role of AI and Automation in Reducing Incident Response Times 

Automation is at the heart of the ongoing digital “revolution” and is also a crucial component in transforming incident management from a manual, reactive process to a proactive, automated one. 

Advanced technologies like artificial intelligence (AI) can analyze data in real time, detect anomalies, and initiate corrective actions before incidents turn into crises. 

In other words: response times are drastically reduced, and, at the same time, the effectiveness and precision of interventions are significantly improved. 

This is why end-to-end incident resolution solutions are becoming more crucial every day: through automation, they speed up incident resolution, reduce human intervention (and consequently the workload on IT teams), and optimize operational efficiency—all at once.

Automated Ticketing and Alert Systems

Let’s get even more practical: automated ticketing systems can generate intervention requests at the first sign of anomaly, while alert systems immediately notify the responsible technicians. 

What does all this mean? It means the ability to manage each incident in a timely manner, assigning the correct priority and the appropriate escalation path if needed. 

The end result? An improvement in service quality, enhanced infrastructure security, and a reduced workload for IT teams. 

Configuring a Proactive System

Key Features of a Proactive Incident Management System

A proactive incident management system must include several key features to ensure maximum effectiveness. There are many options and possibilities, but the essential aspects can be summarized in these points: 

  • Continuous monitoring system.
  • Real-time data collection.
  • Workflow automation.
  • Integration with other ITSM tools.
  • Incident prediction capabilities via AI (a point we will return to shortly).
  • Centralized management of notifications and alerts.
  • Scalability, to adapt to a growing number of devices and services managed within the organization.
  • Advanced reporting and analytics, to trigger a continuous improvement process. 

Steps to Implement Automation in Incident Management

Implementing a proactive system requires several steps that deserve careful attention. Ultimately, these steps largely depend on the key features mentioned above. 

In short: defining objectives and requirements, selecting the right technologies, configuring monitoring systems, creating custom automated workflows, and tailoring analytics and reporting systems. 

Last but not least, it’s also important to implement effective training for the teams that will use these tools. 

Using AI for Incident Prediction and Prevention

Artificial intelligence is proving to be the engine of a significant technological breakthrough, which some compare to the introduction of the internet itself. The near future will tell if this is indeed the case. 

In the present, however, we can already use artificial intelligence by implementing it in proactive incident management systems. With what aim? To analyze large amounts of data to identify patterns that could indicate an imminent problem. A predictive approach to security that allows for extremely efficient preventive measures in a very short time. 

Best Practices for Proactive Incident Management

Automating Incident Categorization and Prioritization

Automating the classification and prioritization of incidents accelerates response mechanisms, ensuring that resources are allocated where necessary, only when necessary. 

Thus, this approach optimizes the process, reduces resolution times, and improves overall service quality. 

Integrating Incident Management with Monitoring Tools

Integrating monitoring tools like EV Observe helps quickly detect anomalies and automatically initiate incident management workflows. This integration forms a preliminary step to what we discussed earlier and promotes a holistic, coordinated approach to problem prevention. 

Reducing the Incident Volume with Shift-Left Strategies
 

Adopting a “Shift-Left” approach means moving problem resolution to earlier stages of the IT service lifecycle, involving end users in self-managing minor issues. Practically speaking, this approach aims to prevent issues from escalating by addressing them early or providing easy-access tools for the individual user. 

Shift-Left can be achieved through the implementation of self-service solutions, such as support portals with a knowledge base and guided troubleshooting tools, allowing users to independently solve common problems. 

The result is a reduced workload for specialized technicians, enabling them to focus on more complex and strategic issues, thereby improving overall IT efficiency.

The Benefits of a Proactive Approach

A proactive incident management system offers numerous interlinked and reinforcing benefits, which we have already touched on in earlier parts of this article. Here, we briefly revisit three key aspects that seem most decisive. 

  • Improved Incident Response Times
    Automated processes and the use of predictive technologies reduce response times, minimizing the impact of incidents and increasing service availability. 
  • Greater Service Availability and Uptime
    By reducing the frequency and severity of incidents, organizations can ensure higher uptime and greater operational continuity, improving end-user satisfaction. 
  • Cost and Resource Efficiency
    Automation and process optimization lead to more efficient resource management, reducing operational costs and improving the overall productivity of the IT team. 

Conclusion

Future Trends: AI-Driven Proactive Incident Management 

The future is always uncertain, but if we look closely at the present, we can see its seeds. These seeds tell us that AI technologies will continue to evolve, providing increasingly sophisticated tools for predictive analysis and automated incident management. More experience will lead to greater effectiveness—just as it does for human intelligence. 

How Automation is Shaping the Future of IT Incident Management 

Automation is no longer an option but a necessity to address the growing complexity of IT environments. Incident management, supported by end-to-end solutions like those offered by EasyVista, will become increasingly proactive, ensuring greater resilience and uninterrupted operations. 

Investing in a proactive system with these features today means preparing for tomorrow’s challenges. 

About EasyVista  
EasyVista is a leading IT software provider delivering comprehensive IT solutions, including service management, remote support, IT monitoring, and self-healing technologies. We empower companies to embrace a customer-focused, proactive, and predictive approach to IT service, support, and operations. EasyVista is dedicated to understanding and exceeding customer expectations, ensuring seamless and superior IT experiences. Today, EasyVista supports over 3,000 companies worldwide in accelerating digital transformation, enhancing employee productivity, reducing operating costs, and boosting satisfaction for both employees and customers across various industries, including financial services, healthcare, education, and manufacturing.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

New IoT Regulations and Your Incident Response Plan

Introduction to Changes in IoT Regulations

The rapid proliferation of IoT devices has revolutionized industries, driving innovation and efficiency. However, this surge also introduces significant security challenges that demand attention. Regulatory bodies worldwide are stepping up to address these risks, setting benchmarks for new IoT regulations to improve cybersecurity practices.

In Europe, the Cyber Resilience Act establishes a groundbreaking framework to bolster IoT security. Meanwhile, the UK is taking the lead with stringent security and privacy regulations designed to protect connected devices. Across the Atlantic, the United States is preparing to launch the Cyber Trust Mark, a labeling initiative aimed at helping consumers make informed purchasing decisions based on IoT product security standards.

These evolving IoT regulations highlight the urgent need for manufacturers to prioritize security throughout the product lifecycle. Integrating cybersecurity at every development stage is no longer optional—it’s a critical step for compliance and for mitigating emerging threats. For organizations and manufacturers, staying ahead of these regulatory developments isn’t just about avoiding penalties; it’s an opportunity to lead in safeguarding the future of IoT.

How The European Cyber Resilience Act is Shaping Connected Device Security

The European Cyber Resilience Act marks a significant leap forward in the regulatory framework for IoT devices, mandating end-to-end security measures throughout a product’s lifecycle. This landmark legislation is designed to enhance the digital security and privacy of connected devices, setting rigorous requirements that manufacturers must meet.

Central to the Act is the emphasis on secure-by-design principles, ensuring products are equipped to withstand evolving cybersecurity threats before they reach the market. For organizations operating in Europe, compliance with this Act demands a proactive approach to security, including continuous monitoring and adaptation to emerging risks.

By integrating robust security measures into every stage of development, companies can safeguard consumer data, foster trust, and maintain a competitive advantage in an increasingly regulated IoT market. The Act’s sweeping implications highlight the need for businesses to stay ahead of regulatory shifts and embed comprehensive security frameworks into their operations.

Staying informed and prepared isn’t just about compliance—it’s about shaping a safer, more resilient future for connected technologies.

The UK Leads the Way in IoT Security Standards

In the United Kingdom, pioneering IoT security regulations have established the nation as a leader in device security standards. These rules mandate rigorous measures to protect user data and ensure device integrity.

Key requirements include enforcing unique passwords and transparent security practices, setting a high benchmark for IoT device security globally. This regulatory framework not only protects consumers but also drives innovation among manufacturers, compelling them to integrate advanced security features from the ground up.

As the UK’s approach gains international recognition, it serves as a model for other countries aiming to enhance their cybersecurity posture. The focus on transparency and robust security protocols reflects a commitment to safeguarding consumer data in an increasingly connected world.

IoT Regulation: What the U.S. Cyber Trust Mark Means for IoT Security

The United States is gearing up to launch the Cyber Trust Mark, a groundbreaking certification designed to provide consumers with vital information about the cybersecurity standards of IoT products. This initiative empowers consumers to make informed decisions by evaluating the security measures of the devices they purchase. In turn, it challenges manufacturers to prioritize cybersecurity in their product offerings to meet growing expectations.

As the rollout of the Cyber Trust Mark approaches, IoT device manufacturers face mounting pressure to integrate stringent security protocols throughout their development processes. This shift is crucial not only for building consumer trust but also for maintaining a competitive edge in a fast-evolving market.

The Cyber Trust Mark represents a pivotal step in the U.S. regulatory landscape, compelling companies to adopt robust security features from the earliest stages of product design. For manufacturers, embracing these standards is no longer optional—it’s a key to thriving in an increasingly security-conscious marketplace and demonstrating leadership in IoT innovation.

Incorporating Regulatory Compliance into Incident Response Strategies

To align incident response strategies with evolving IoT regulations, organizations must adopt proactive measures akin to GDPR readiness initiatives. Firms have spent over €1 million ($1.06 million) to meet GDPR requirements, illustrating the significant investment needed for regulatory compliance. As IoT regulations continue to evolve, effective coordination between security, legal, and operational teams is essential for developing incident response plans that meet these new standards. A collaborative environment where teams share insights and strategies is key to ensuring a comprehensive and well-rounded approach to security.

By leveraging the unique expertise of each department, organizations can design robust incident response protocols that not only achieve regulatory compliance but also strengthen their overall security posture. Regular training and ongoing updates on regulatory changes are critical to keeping all teams aligned and prepared to handle potential security incidents.

A unified and informed approach empowers organizations to respond swiftly and effectively to emerging threats, ensuring compliance with IoT regulation requirements while protecting valuable assets and maintaining consumer trust.

Strengthening Security Protocols for IoT Devices

IoT devices face increasing threats, underscoring the necessity for strengthened security protocols. Botnet-driven distributed denial-of-service (DDoS) attacks, for example, have surged fivefold in the past year, highlighting the need for fortified defenses. Conducting thorough security assessments and code audits is essential to identify vulnerabilities and mitigate risks. The growing IoT security market, valued at $3.35 billion in 2022, is projected to reach $13.36 billion by 2028, reflecting a compounded annual growth rate of 26.36%.

This growth underscores the increasing demand for robust security solutions in the IoT landscape. Adopting a proactive stance through continuous monitoring, automated security improvements, and staying updated on the latest attack vectors is vital. Leveraging advanced threat models and integrating security measures into the design phase can further bolster the resilience of IoT devices.

These strategies are critical for maintaining a secure, trustworthy, and competitive edge in today’s dynamic regulatory environment.

Readying for What Lies Ahead

Navigating the future of IoT security requires a proactive and forward-thinking approach to regulatory compliance and risk management. For cybersecurity leaders, it’s essential to continuously enhance security protocols while fostering a culture of vigilance within their organizations. This involves not only adhering to current IoT regulations but also anticipating future challenges and adapting strategies accordingly.

The rapid expansion of the IoT sector underscores the need for integrating advanced security measures at the earliest stages of product development. By prioritizing secure-by-design principles, organizations can better protect consumer data, mitigate risks, and establish lasting trust with their users.

To thrive in an increasingly interconnected and regulated world, organizations must embrace cross-functional collaboration and invest in ongoing education to ensure their teams are prepared to tackle emerging threats. Emphasizing the implementation of robust security frameworks and committing to continuous improvement will position companies as leaders in IoT security while safeguarding their future success.

About Portnox
Portnox provides simple-to-deploy, operate and maintain network access control, security and visibility solutions. Portnox software can be deployed on-premises, as a cloud-delivered service, or in hybrid mode. It is agentless and vendor-agnostic, allowing organizations to maximize their existing network and cybersecurity investments. Hundreds of enterprises around the world rely on Portnox for network visibility, cybersecurity policy enforcement and regulatory compliance. The company has been recognized for its innovations by Info Security Products Guide, Cyber Security Excellence Awards, IoT Innovator Awards, Computing Security Awards, Best of Interop ITX and Cyber Defense Magazine. Portnox has offices in the U.S., Europe and Asia. For information visit http://www.portnox.com, and follow us on Twitter and LinkedIn.。

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

What is identity and access management (IAM)?

So, to be more precise, identity and access management is a cybersecurity framework that allows companies to assign specific access permissions to individual users within the organization to ensure they can access only the systems, networks, and services necessary for their role. This means that, instead of granting all employees equal access to all resources, businesses can control exactly who has access to their systems and data—and for what purpose. 

How does IAM work, exactly?

IAM is just a strategy, so it doesn’t work on its own. Therefore, you need the right tools to be able to enforce it and put it into practice in your business. That’s where IAM systems come in.

By definition, the goal of IAM systems is to perform two core tasks: authentication and authorization. Both of these play a part in making sure that the right person will get access to the right resources for the right reasons. Here’s how it typically works:

  • First, the IAM system confirms the identity of a user by checking their credentials against a database that holds everyone’s identity and access permissions.

  • The IAM system grants the user access only to the resources they’ve been assigned.

As you might expect, an IAM system typically comes with a set of dedicated tools that operators can use to easily create, monitor, modify, and delete access privileges for all members of the organization.

The role IAM plays in security

If you’re still asking yourself the question “What is IAM in cybersecurity?”, we are here to tell you that IAM is considered a critical part of cybersecurity these days and that every organization should incorporate it into its cybersecurity strategy. Why? Because IAM security is concerned with reducing identity-related access risks, improving legal compliance, and improving business performance across the entire organization.

What is more, by helping companies manage digital identities and user access to company data, IAM tools make it very hard for non-authorized parties to hack into business networks and cause problems that could lead to big financial losses.

Enterprise identity and access management

As you can probably guess, “enterprise identity and access management” is a phrase that refers to all of the IAM policies, processes, and tools that large-scale businesses can use to manage access to their data and resources more securely and effectively.

Many of today’s enterprise-like organizations have massive IT infrastructures that consist of a vast range of servers, databases, applications, and cloud environments — to which dozens, if not hundreds or thousands, of their employees must have easy access. Enterprise IAM solutions are, therefore, a way for those big enterprises to make their resources available to a large number of employees without making any compromises in regard to cybersecurity.

So, even if your business is a global one — that is, you have thousands of employees and run multiple projects around the world — many of the IAM solutions available today are powerful and flexible enough to give you the ability to manage user permissions and prevent unauthorized access with ease.

What is the difference between identity management and access management?

The difference between identity management and access management essentially boils down to the part each of these two frameworks plays in the process of providing users with access to company resources.

Identity management is about (as its name suggests) user identities and the many ways they can be recognized and verified. Access management, on the other hand, deals with giving or withdrawing permissions and access privileges.

IAM regulatory compliance

Many of today’s lawmakers around the world are striving towards creating and introducing new policies that will help protect the digital lives of their citizens. As a result, many of today’s data privacy regulations (including HIPAA, SOC2, PCI DSS, FERPA, and GLBA) require businesses to follow strict IAM policies, which means they are obligated to manage access to data very carefully.

As you can expect, however, identity and access management solutions can be used to meet some of the compliance requirements (including, of course, IAM compliance)—which is also one of the reasons why enterprises are interested in making them part of their IT environments.

Let us provide you with an example. To comply with the already-mentioned information security standard called PCI DSS, a vendor is required to establish strict IAM policies (including rules that clearly define user identities, authentication, and authorization methods), and processes that restrict access to environments where cardholder data is stored. Only with such IAM policies in place can a vendor become fully compliant with the PCI DSS standard.

Identity and access management benefits

Implementing IAM solutions offers numerous benefits for businesses, regardless of their size or location. These include:

  1. Enhanced cybersecurity – IAM solutions can help all businesses – no matter their size or location – prevent data breaches and protect themselves against malware, identity theft, and phishing attacks.

  2. Simplified work for IT administrators — With the use of IAM tools, IT administrators can develop new, advanced security policies and processes and implement them across the entire organization in a blink of an eye.

  3. Real-time monitoring of company data access — IAM solutions allow you to remain in control of who can access what at your organization.

  4. Ensuring compliance with data privacy regulations — IAM systems are designed to help users comply with legal requirements such as HIPAA, SOC2, and PCI DSS.

  5. Minimizing financial and reputational losses — By allowing you to prevent fraudulent activities and unauthorized use of company resources, IAM solutions can help you maintain business continuity and avoid costly downtime.

Enterprise identity and access management with NordPass

NordPass Enterprise, an encrypted password, and passkey management platform, can be used as an IAM tool to securely provide members of your organization with access to company data, systems, and applications. How so?

First of all, when you use the Business version of the NordPass platform, you can share an unlimited number of digital entry points that you can assign to different departments or teams. This means that you can fully control access to shared credentials, payment information, and other sensitive data across the entire organization. Moreover, thanks to features such as the Activity Log, you can easily monitor all company logins to know exactly who accessed what and when.

Second, NordPass uses multi-factor authentication (MFA), as well as the single sign-on (SSO) authentication method, to identify and verify each and every user once they try to access one of the company accounts. The platform is equipped with three MFA options — an authenticator app, a security key, and backup codes — so that you can provide your team members with a few options in regard to how they can gain access to company resources.

Third, NordPass can help you achieve regulatory compliance. As mentioned, some standards (e.g., HIPAA and NIST) require organizations to implement secure access management solutions. With NordPass, not only can you easily manage access privileges, but you can also establish rules, procedures, and policies that will allow your company to meet certain specifications.

Of course, the fact that NordPass is an encrypted password management solution also means that you and your team members can use it to securely and easily generate, store, manage, and share company credentials. This is something that IAM tools cannot do — just as they cannot run password health check-ups or scan for data breaches to see if any of the credentials, payment information, or emails have been compromised – but NordPass can.

About NordPass
NordPass is developed by Nord Security, a company leading the global market of cybersecurity products.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

Essential software development security best practices to reduce risks

 

Summary: Focus on security from the start with MFA, safe defaults, and input validation. Prevent SQL injection, XSS, and memory exploits.

Cyber-attacks are growing more frequent and damaging. Critical sectors like healthcare and education are common targets. Threat actors are quick to exploit weak software. This leaves companies and users struggling to keep up. But there’s a better approach: build security into software from the start.

In 2023, CISA launched its Secure by Design campaign. It highlights the need for secure software development and corporate accountability. High-profile breaches like SolarWinds and Kaseya show the risks of weak defenses. They also show why software makers must take the lead on security.

This article will explore software development security best practices. It’s based on CISA’s guidelines and Secure Software Development Lifecycle ideas. Following these practices reduces risks and builds stronger, safer systems.

Why secure software development matters

Everyone agrees security is critical in software development, yet it’s often unclear how to achieve it. Without secure processes, businesses risk deploying vulnerable applications that bad actors can exploit.

Vulnerabilities by design

Technology powers every aspect of modern life. Internet-facing systems connect critical functions like healthcare and identity management. These innovations improve convenience but also create significant risks. Cyber-attacks have disrupted hospitals, leading to canceled surgeries and delayed care. A single flaw can let attackers exploit systems, threatening lives and data.

Secure software development tackles these risks by focusing on security from the start. Manufacturers who adopt secure design principles take responsibility for reducing risks. Features like default encryption and user authentication ensure fewer vulnerabilities for users.

Historical challenges with patching

Relying on patches after deployment creates extra work for users. For example, if a security flaw is discovered, customers must apply the fix themselves. This process can take time, leaving systems exposed to cyber-attacks. A real-world example is the WannaCry attack, which exploited unpatched systems worldwide.

Secure by Design addresses these challenges by fixing vulnerabilities before product launch. For instance, testing software for common weaknesses, like injection flaws, reduces the need for patches later. This approach aligns with secure software development lifecycle practices, saving time and boosting trust in the software.

Secure by design principles

Secure by Design means building security into every product from the beginning. A good example is adding multi-factor authentication (MFA) as a standard feature. It ensures users have a second layer of protection beyond passwords. Another example is setting safe defaults, like requiring strong passwords or enabling automatic updates.

Manufacturers should also follow software development security best practices, such as performing risk assessments during development. This step identifies potential threats and includes defenses against them. For instance, a defense-in-depth strategy can add multiple layers of protection, like firewalls, secure access controls, and network monitoring tools.

Reducing customer burden

Good software should make security easier for users. For instance, automated updates prevent users from forgetting critical patches. Another example is providing built-in network monitoring tools that alert about potential issues without manual setup. These features contribute to cloud security and cybersecurity resilience.

Manufacturers can also provide clear instructions to users. For example, warning users when they change secure default settings helps maintain safety. By easing the burden on customers, manufacturers ensure better protection and fewer missteps. Conducting security awareness training for users can further enhance security.

Leading by example in secure software

Some companies set the standard for secure development by making it a priority. For example, they use features like Cloud Firewall to support network segmentation. This strengthens security in development environments by blocking unauthorized access. It helps protect users, safeguard intellectual property, and improve access controls.

A strong example is a company implementing Zero Trust Network Access (ZTNA) to limit system access. By requiring users to verify identity and devices, they reduce risks. Such practices, combined with secure coding practices, highlight the value of adopting a secure software development framework.

Common cyber-attacks for software development

 

1. SQL Injection

SQL injection (SQLi) is a dangerous cyber-attack targeting databases. It happens when bad actors add malicious code to input fields. This trick lets them bypass normal security checks and access data. For example, they can use a login form to steal sensitive information. SQL injection remains one of the most common web application vulnerabilities.

The impact of SQL injection is severe. It allows attackers to steal or delete sensitive data. In some cases, they can even take full control of the system. For example, an attacker might enter “OR 1 = 1” into a login field. This tricks the database into granting access without a password. According to reports, SQLi attacks accounted for 23% of major vulnerabilities in 2023.

Organizations handling sensitive data are prime targets. SQL injection attacks can expose personal records, financial data, and trade secrets. For instance, an attacker could use SQLi to steal customer payment information. In extreme cases, attackers have deleted entire databases. Such attacks often result in financial loss, lawsuits, and reputational damage.

SQL injection can also exploit error messages to learn about a system. Some attacks use “stacked queries” to execute multiple commands at once. For example, “DROP TABLE Users;” can delete critical data. In another example, attackers might extract usernames and passwords using the “UNION” SQL operator. This type of attack affects industries like retail, travel, and finance the most.

Preventing SQL injection requires strong secure coding practices. Developers should use prepared statements and validate all user input. Web application firewalls (WAFs) add an extra layer of defense. Regular security audits and vulnerability scans help catch issues early.

2. Command injection

Command injection is a critical software vulnerability. It lets attackers run harmful commands on systems. These commands can grant unauthorized access or full system control.

This issue arises when user input isn’t validated properly. Attackers craft input to manipulate how commands are executed. For example, CVE-2024-20399 involved crafted input to exploit Cisco NX-OS software. This allowed attackers to execute commands with root privileges.

The CVE-2024-20399 flaw affected many Cisco devices, including Nexus and MDS switches. A China-linked group called “Velvet Ant” used it in a cyber-espionage campaign. They targeted network devices to maintain long-term access to organizational systems.

Secure design practices, like input validation, can prevent these issues. Separating commands from input can reduce risks and stop attackers from exploiting systems.

3. Cross-site scripting (XSS)

Cross-site scripting (XSS) is a common vulnerability in web applications. It happens when an application does not validate or sanitize user inputs. This allows bad actors to inject malicious scripts into the application. These scripts can then run on the browser of another user.

Attackers use XSS to manipulate or steal user data. For example, they might inject code into a comment section on a website. When another user views the comment, the script could steal their session cookies. These cookies can give attackers access to the victim’s account. XSS can also redirect users to fake login pages or load harmful files.

XSS is a big problem because it is widespread and preventable. A report from the Open Web Application Security Project (OWASP) lists XSS as one of the most common web application security issues. Proper input validation and using secure coding practices can stop these attacks. Modern web frameworks also help by encoding data to prevent malicious code execution.

Businesses need to take XSS seriously because it can harm many users. One mistake in code can expose millions of people to risk. Regular code reviews, automated tools, and aggressive security testing can help eliminate this threat. Addressing XSS early in the secure software development process is essential to protect applications and their users.

4. Exploitation of known vulnerabilities

Bad actors often exploit known vulnerabilities in software, tracked by unique IDs called CVEs (Common Vulnerabilities and Exposures). These vulnerabilities are listed publicly to help organizations manage and fix security flaws. When actively exploited, attackers use them to spread malware, steal data, or lock systems with ransomware. For example, some types of malware, like worms, spread automatically without user interaction, underscoring the urgency of remediation.

The KEV catalog highlights vulnerabilities actively exploited in real-world attacks. Organizations should prioritize fixing these issues using automated tools to save time and reduce risks. Installing updates, removing outdated software, or applying temporary fixes are key steps to protect systems from exploitation.

5. Memory safety exploits

Memory safety exploits are a common and serious threat. These happen when software written in memory-unsafe languages, like C or C++, mishandles memory. Mistakes in managing memory can cause vulnerabilities like buffer overflows or use-after-free errors. These allow attackers to take control of software, systems, or data. For example, a buffer overflow can let attackers execute malicious code.

Most open-source software (OSS) projects rely on memory-unsafe languages. About 52% of critical OSS projects analyzed include memory-unsafe code. In total, 55% of the lines of code in these projects are written in unsafe languages. Even projects written in memory-safe languages often depend on unsafe components. This increases the risk of memory safety vulnerabilities spreading through dependencies.

The largest OSS projects are more likely to have unsafe code. Among the ten biggest projects analyzed, the median unsafe code usage is 62.5%. In four of these projects, over 94% of the code is unsafe.

These vulnerabilities are especially dangerous in performance-critical software, like operating systems or cryptography tools. Attackers target these systems to exploit weaknesses.

Using memory-safe programming languages, like Rust, can reduce these risks. These languages automatically handle memory management, which helps prevent errors. However, developers sometimes disable safety features to improve performance. This can create new vulnerabilities. Memory safety exploits remain a major challenge and require secure coding practices to minimize risks.

 

Software development security best practices

Implementing software development security best practices is vital for creating secure applications. These strategies help protect users from security risks while improving software reliability. When applied throughout the secure software development lifecycle, they address vulnerabilities and strengthen defenses. Below are key principles and approaches to ensure secure software and reduce evolving threats.

1. Secure by default practices

Ensuring software is secure “out of the box” minimizes user burden and proactively addresses security vulnerabilities. This approach forms a foundation for secure software development.

  • Eliminate default passwords. Replace default credentials with strong, unique passwords during setup. For example, enforce minimum password lengths and block known compromised passwords to protect secure access.
  • Conduct field tests. Evaluate software security features in real-world environments. Insights from red team exercises can identify gaps in firewall settings or weak points in VPN implementations.
  • Discourage unsafe legacy features. Phase out insecure protocols like outdated TLS versions. Use seamless upgrade paths and in-product alerts to encourage the adoption of safer options while maintaining compatibility with cloud security standards.

2. Secure product development practices

Embedding secure coding practices into every stage of the secure software development framework ensures long-term protection against threats and enables secure development.

  • Document secure SDLC framework conformance. Use frameworks like the NIST Secure Software Development Framework (SSDF) to guide development. Publish security requirements and justify alternative approaches for unique use cases in cloud computing environments.
  • Mature vulnerability management. Move beyond patching to address root causes of security vulnerabilities. For example, implement quality improvement strategies to prevent recurring issues in applications involving VPN or network monitoring tools.
  • Foster a workforce that understands security. Conduct security awareness training to educate developers on secure coding practices. Integrate security topics into hiring processes and collaborate with institutions to strengthen cybersecurity skills among future developers.

3. Application hardening techniques

Application hardening strengthens software against exploitation by reducing security risks and making it more resilient.

  • Validate user input. Prevent common attacks like SQL injection and cross-site scripting by sanitizing inputs. For example, in cloud computing environments, validate APIs to protect data integrity.
  • Adopt memory-safe programming. Use languages like Rust to eliminate memory-related security vulnerabilities. This is particularly critical in applications involving sensitive operations like network monitoring or firewall configurations.
  • Implement cryptographic safeguards. Secure sensitive data with encryption and hardware-backed key management. For instance, use hardware modules to store keys securely in VPN or cloud security systems.

4. Reducing attack surfaces

Minimizing unnecessary exposure is a critical component of software development security best practices. Reducing attack surfaces enhances secure software development.

  • Remove unused features. Disable or eliminate features no longer needed, such as legacy APIs. For example, retiring outdated services in cloud computing environments reduces security risks.
  • Create secure configuration templates. Provide templates tailored for low, medium, and high-risk environments. This simplifies secure development while ensuring adherence to security requirements.
  • Implement attention-grabbing alerts. Notify users of unsafe configurations like admin accounts without MFA. For instance, persistent alerts can improve software security by encouraging secure settings in applications.

5. Balancing security and usability

Effective security practices must balance protection with usability. A focus on user experience ensures that secure software development lifecycle measures are effectively implemented.

  • Reduce hardening guide complexity. Simplify guides for end users by automating security configurations. For instance, automated firewall rules and VPN policies can be used to streamline setup.
  • Provide clear nudges. Regular reminders encourage users to address potential security risks, such as enabling MFA or updating to more secure cloud security protocols.
  • Innovate thoughtfully. Design intuitive security features like Single Sign-On (SSO) to reduce friction for users. For example, SSO simplifies access without compromising secure access protocols.

These strategies ensure strong cybersecurity, effective protection in cloud computing, and robust safeguards through tools like VPN, firewall, and network monitoring.

Common mistakes to avoid

Building secure software requires careful planning and attention to detail. Common mistakes are grouped into product properties, security features, and organizational processes.

 

Product properties

Using memory-unsafe languages

Developing software in memory-unsafe languages like C or C++ without a roadmap to reduce vulnerabilities increases security risks. These languages can introduce critical flaws like buffer overflows, leaving systems exposed.

Software manufacturers should adopt a secure software development framework with a memory safety roadmap. Prioritize fixing vulnerabilities in sensitive areas, such as network-facing code and cryptographic functions. Following secure coding practices will significantly lower the likelihood of such security vulnerabilities.

Default passwords

Shipping products with default passwords is a dangerous practice. Default credentials are often easy to guess or publicly documented, making systems vulnerable to unauthorized access.

Always require users to set unique, strong passwords during installation.

Security features

Lack of multi-factor authentication (MFA)

Failing to include MFA in products that authenticate users significantly weakens security. Passwords alone are insufficient to protect against breaches.

Ensure MFA is supported in all products, especially for admin accounts. This practice is crucial for secure development and reducing security risks in critical systems. Aligning MFA with a secure software development lifecycle further strengthens defenses.

 

Inadequate logging for intrusions

Products without robust logging capabilities make it difficult for customers to detect and investigate intrusions. Logs should include critical data, such as configuration changes and user activities.

Software manufacturers should provide industry-standard logging features. For SaaS and cloud computing products, include at least six months of log retention. Enhanced network monitoring and cloud security tools help organizations meet key security requirements.

Organizational processes

Releasing software with known vulnerabilities

Releasing software that includes known exploitable vulnerabilities undermines security. Attackers often exploit these flaws before patches are issued.

Manufacturers must follow secure software development lifecycle practices, including scanning for vulnerabilities before release. Maintain a software bill of materials (SBOM) to track dependencies and ensure timely updates. Cloud security solutions and firewalls can further mitigate these risks.

Failing to disclose vulnerabilities

Not publishing CVEs (Common Vulnerabilities and Exposures) for critical flaws reduces transparency and puts users at risk. Customers depend on timely information to manage vulnerabilities.

Publish CVEs for all high-impact vulnerabilities promptly. Include details like CWE (Common Weakness Enumeration) codes to guide customers in understanding and mitigating risks. Conduct security awareness training for teams to improve processes and meet secure software development security requirements.

Case study: Successful software security with NordLayer

WeTransfer needed a reliable and flexible VPN to support global operations and meet ISO 27001 standards. Their outdated, on-site VPN couldn’t handle an office move or provide secure access for teams across 130+ regions. This created risks like phishing and ransomware.

NordLayer’s cloud-native solution offered a Dedicated server with Fixed IP for secure connectivity, Shared Gateway locations for secure internet access, and adaptive Okta integration to improve access control.

Switching to NordLayer improved operations. Developers can work faster with reduced network latency and secure access via NordLayer’s Business VPN. NordLayer also supported WeTransfer’s ISO 27001 compliance efforts. NordLayer’s platform helped WeTransfer secure its network and protect millions of users worldwide. 

Explore our cybersecurity solutions for software development, or contact our sales team to learn how NordLayer can secure your operations.

About Nord Security
The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

About NordLayer
NordLayer is an adaptive network access security solution for modern businesses – from the world’s most trusted cybersecurity brand, Nord Security.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

Centralized Log Management for the Digital Operational Resilience Act (DORA)

The financial services industry has been a threat actor target since before digital transformation was even a term. Further, the financial services organizations find themselves continuously under scrutiny. As members of a highly regulated industry, these companies need to comply with various laws to ensure that they effectively protect sensitive data.

 

The adoption of the Digital Operational Resilience Act (DORA) places additional resilience compliance requirements on the European financial sector, ones that centralized log management can help them manage.

What is the Digital Operational Resilience Act (DORA)?

Formally adopted by the European Parliament and goes into effect on January 17, 2025, the Digital Operational Resilience Act (DORA) established uniform network and information system security requirements across the financial sector and the third-parties that provide Information Communication Technology (ICT) services, including cloud platforms and data analytics services.

 

The DORA regulatory framework requires organizations to make sure they can withstand, respond to, and recover from ICT-related disruptions and threats. It sets out standardized requirements for  preventing and mitigating cyber threats across all European Union (EU) member states.

Who will DORA apply to?

To achieve DORA’s resilience goals, the regulation applies to a long list of entities within the financial services industry and third-parties that enable them, including:

  • Credit institutions
  • Payment institutions
  • Account information service providers
  • Electronic money institutions
  • Investment firms
  • Crypto-asset services providers
  • Central security depositories
  • Central counterparties
  • Trading venues and repositories
  • Managers of alternate investment funds
  • Management companies
  • Data reporting service providers
  • Insurance and reinsurance undertakings
  • Insurance, reinsurance, and ancillary insurance intermediaries
  • Institutions for occupational retirement provision
  • Credit rating agencies
  • Administrators of critical benchmarks
  • Crowdfunding service providers
  • Securitisation repositories
  • ICT third-party service providers

 

What are DORA’s key provisions?

Section II outlines DORA’s key requirements including:

  • Article 6 ICT risk management framework: strategies, policies, procedures, ICT protocols and tools necessary to protect information and ICT assets
  • Article 7 ICT systems, protocols and tools: use and maintain updated ICT systems, protocols and tools that are appropriate to operational magnitude, reliable, equipped with sufficient capacity, and technologically resilient
  • Article 8 Identification: identify, classify, document, and engage in a risk analysis for all information and ICT assets and processes, including those on remote sites, network resources, and hardware equipment
  • Article 9 Protection and prevention: develop, document, implement, and maintain security policies and technical controls that protect data confidentiality, integrity, availability, and authenticity and continuously monitor the effectiveness of controls
  • Article 10 Detection: implement mechanisms and provide sufficient resources to monitor and detect, across multiple layers of control, anomalous activity by using defined thresholds and criteria that trigger and initiate incident response processes
  • Article 11 Response and recovery: establish and implement an ICT business continuity policy based on a business impact analysis (BIA) that includes dedicated, appropriate, documented, and tested arrangements, plans, procedures, and mechanisms for ensuring critical functions, responding to and resolving incidents, enable incident containment, estimate preliminary impact, damage, and losses, and establish communications and crisis management activities
  • Article 12 Backup policies and procedures, restoration and recovery procedures and methods: develop, document, implement and test backup, restoration, and recovery policies, procedures, methods, and service level agreements that can be activated without jeopardizing network ir information system security or data availability, authenticity, integrity, or confidentiality
  • Article 13 Learning and evolving: implement capabilities and staff to gather vulnerability and cyber threat information, develop ICT-security awareness programs, and review incident detection, response, forensic analysis, escalation, and internal and external communication capabilities to improve business continuity
  • Article 14 Communication: implement crisis communications plans and policies that inform internal staff and external stakeholders about ICT-related incidents or vulnerabilities

For small and non-interconnected investment firms, payment institutions, electronic money institutions, and occupational retirement provisions, or other exempt entities, Article 16 articulates a simplified ICT risk management framework that requires:

  • Implementing and maintaining an ICT risk management framework with mechanisms and measures that mitigate risk
  • Continuously monitoring ICT system security and functioning
  • Protecting data availability, authenticity, integrity, and confidentiality using sound, resilient, and updated ICT systems, protocols, and tools
  • Promptly identifying and detecting ICT-related risks, incidents, and anomalous activities
  • Identifying key ICT third-party service provider dependencies
  • Implementing business continuity plans, response, and recovery measures, including backup and restoration
  • Testing risk mitigation measures, data protections, and business continuity plans
  • Implementing changes based on tests and post-incident analyses, including changes to ICT risk profile, ICT security awareness programs, and staff and management digital operational resilience training

 

The Regulatory Technical Standards

On January 17, 2024, the final draft of the Regulatory Technical Standards was published. Under Section V ICT Operations Security, Article 12 Logging defines acceptable procedures, protocols, and tools.

 

The logging procedures and protocols should:

  • Identify the events to log
  • Retain logs for an appropriate time
  • Enable the secure handling of log data

 

When using logs to detect anomalous activities, organizations are required to collect log events related to the following:

  • Identity and access, including logical and physical access control
  • Capacity management
  • Change management
  • ICT operations, including system activities
  • Network traffic, including performance

 

The details captured in the logs should align with their purpose and usage to enable accurate alerting and forensic analysis. Under Chapter III, Article 23 organizations shall implement detection mechanisms allowing them to:

  • Collect, monitor, and analyze internal and external factors, including logs collected according to Article 12
  • Generate alerts for identifying anomalous activities and behaviors with automated alerts based on predefined rules
  • Prioritize alerts to manage incidents within the required timeframe
  • Record, analyze, and evaluate relevant information on all abnormal activities and behaviors either automatically or manually

 

When establishing criteria that triggers threat detection and incident response (TDIR), organizations shall consider the following criteria:

  • Indications that malicious actors carried out malicious activity or compromised a system or network
  • Data losses detected that impact data availability, authenticity, integrity, and confidentiality
  • Adverse impact on transactions and operations detected
  • System and network unavailability

 

Compliance Monitoring For DORA Compliance

Centralized log management with security analytics enables you to continuously monitor your environment and create high-fidelity alerts that enable faster response, investigation, and recovery. To help you meet DORA compliance requirements, you can use your centralized log management solution to support:

  • Access monitoring
  • Network monitoring
  • Endpoint security
  • Patch management
  • Data exfiltration/data loss
  • Incident and response

Further, it enables many of DORA’s key requirements, including:

Access Monitoring

Your centralized log management solution ingests access logs from across your environment, including on-premises and cloud-based resources. When paired with user and entity behavior analytics (UEBA), it gives you a robust access monitoring solution to detect and investigate anomalous behavior, even within a complex environment.

Network Monitoring

By using a centralized log management solution with security analytics, you can engage in security functions like:

  • Privileged access management (PAM)
  • Password policy compliance
  • Abnormal privilege escalation
  • Time spent accessing a resource
  • Brute force attack detection

Network Monitoring

When monitoring network security, you’re usually correlating and analyzing data from several different tools.

 

Your firewalls define the inbound and outbound traffic, giving you the ability to detect suspicious activity like data traveling to a cybercriminal-controlled server.

 

Network Monitoring

 

Intrusion detection systems and intrusion prevention systems (IPS) provide visibility into potential evasion techniques. When combined with your firewall data, you have a more complete story. 

When the centralized log management solution also incorporates security analytics, you can set baselines for normal network traffic that help you detect anomalies for visibility into a potential security incident.

 

Data exfiltration

Between credential-based attacks, malware/ransomware attacks, and Advanced Persistent Threats (APTs), monitoring your systems for data exfiltration is critical to DORA compliance. 

If your centralized log management solution provides security analytics that you can combine with threat intelligence, your dashboards and high-fidelity alerts enable you to more rapidly detect, investigate, and respond to security incidents. 

For example, when you can aggregate your network monitoring and antivirus logs then correlate them with UEBA to detect anomalies, you can create alerts that provide insights into abnormal data downloads indicating a security incident. 

Network Monitoring

Incident response and automated threat hunting

With lightning fast search and proactive threat hunting capabilities, you can implement a robust incident response plan that enables digital resilience. 

For example, if you can create queries using parameters instead of specific values, you can optimize search for real-time answers. 

To take a proactive approach, you can create parameterized searches that look for advanced threat activities like:

  • Abnormal user access to sensitive information
  • Abnormal time of day and location of access
  • High volumes of files accessed
  • Higher than normal CPU, memory, or disk utilization
  • Higher than normal network traffic

 

Compliance reporting and post-incident learning

Your senior leadership team needs to know what happened and how quickly you responded, but it may not need the deep technical details. Your centralized log management solutions dashboards can provide the high level visualizations that enable everyone to evaluate the security incident after you restore and recover your systems.

 

For example, you could use a dashboard to show:

  • Start of incident: when logs documented changes
  • Incident activities: what types of changes the logs documented to highlight what the threat actor tried to do
  • Containment/Eradication: when logs stop reporting the activities indicating the threat actor is no longer acting in the system

Compliance reporting and post-incident learning

 

Graylog Security: Security analytics without complexity

With Graylog’s security analytics and anomaly detection capabilities, you get the cybersecurity platform you need without the complexity that makes your team’s job harder. With our powerful, lightning-fast features and intuitive user interface, you can lower your labor costs while reducing alert fatigue and getting the answers you need – quickly.

 

Our prebuilt search templates, dashboards, correlated alerts, and dynamic look-up tables enable you to get immediate value from your logs while empowering your security team.

 

About Graylog
At Graylog, our vision is a secure digital world where organizations of all sizes can effectively guard against cyber threats. We’re committed to turning this vision into reality by providing Threat Detection & Response that sets the standard for excellence. Our cloud-native architecture delivers SIEM, API Security, and Enterprise Log Management solutions that are not just efficient and effective—whether hosted by us, on-premises, or in your cloud—but also deliver a fantastic Analyst Experience at the lowest total cost of ownership. We aim to equip security analysts with the best tools for the job, empowering every organization to stand resilient in the ever-evolving cybersecurity landscape.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.