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Guardz and ConnectWise PSA Integration: Empowering MSPs with Enhanced Cybersecurity

Introduction

In a major development for MSPs, Guardz has announced its successful integration with ConnectWise PSA through the ConnectWise Invent program. This collaboration brings together the Guardz AI-powered, unified cybersecurity platform, and ConnectWise’s leading software solutions, promising enhanced security and operational efficiency for MSPs and their clients.

Certified Integration: A Milestone Achievement

Guardz has completed all necessary security certifications mandated by ConnectWise, ensuring the highest levels of safety and security for this integration. The ConnectWise Invent program, known for its rigorous standards, requires third-party software providers to pass an independent security review to certify their integration.

What is the ConnectWise Invent Program?

The ConnectWise Invent program is an integration collaboration initiative designed to help third-party software providers merge their solutions with ConnectWise’s innovative software. It supports MSPs globally in leveraging cutting-edge technologies to grow their businesses, offering Tier 1 integration support and fostering mutual productivity.

The Benefits of Guardz and ConnectWise PSA Integration

This integration brings several significant advantages to MSPs, enabling them to offer better cybersecurity solutions to their SMB clients.

Streamlined Cybersecurity Management

With the integration, MSPs can seamlessly incorporate Guardz incident data into their clients’ ConnectWise PSA environment. This enables efficient detection, prioritization, and response to security incidents directly from the service board.

Enhanced Threat Intelligence and Automation

By combining Guardz’s actionable insights into emerging threats with ConnectWise PSA’s robust automation and management capabilities, MSPs can proactively identify and address security gaps. This minimizes risks, protects critical assets, and drives operational efficiency.

Empowering MSPs to Grow and Succeed

Dor Eisner, CEO and Co-Founder of Guardz emphasized the significance of this integration: “With everything required to protect a business in one package, this integration allows more MSPs to significantly increase their range of capabilities while cutting their costs and growing their businesses.” This powerful combination of threat intelligence, remediation, and automation equips MSPs with the tools they need to deliver comprehensive security tailored specifically for SMBs.

ConnectWise’s Commitment to MSP Success

Chris Timms, EVP and GM Ecosystems at ConnectWise, expressed excitement about welcoming Guardz to the Invent Program: “Their expertise in security solutions aligns to our mission to enable MSPs with the tools and resources they need to succeed. We look forward to the innovative solutions and value they will bring to our community through the power of the Invent Program.”

The Integration Process

Integrators in the ConnectWise Invent program work closely with the ConnectWise API team to create integration roadmaps, ensuring comprehensive support throughout the development process. Upon certification, they gain access to a wealth of valuable resources, tools, and additional benefits designed to support their growth and success.

Conclusion

The integration of Guardz with ConnectWise PSA marks a significant advancement in the cybersecurity landscape for MSPs and SMBs. By leveraging the strengths of both platforms, MSPs can now offer enhanced security solutions, streamline their operations, and protect their clients more effectively.

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About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Guardz
Guardz is on a mission to create a safer digital world by empowering Managed Service Providers (MSPs). Their goal is to proactively secure and insure Small and Medium Enterprises (SMEs) against ever-evolving threats while simultaneously creating new revenue streams, all on one unified platform.

Secure and manage all your devices running on any operating system from a unified dashboard with Scalefusion.

24.6.4 Voyager released

Changes compared to 24.6.3

Enhancements

  • Added a new log message to backups that indicates that all pre-job steps are complete and backup work has begun

Bug Fixes

  • Fixed an issue for Hyper-V Protected Items that caused the error message “Incorrect Function” to occur when backing up guest VMs
  • Fixed an issue for Microsoft 365 Protected Items that caused the error message “invalid character ‘S’ looking for beginning of value” to be returned during listing of accounts
  • Fixed an issue with the Comet Backup desktop app and Comet Server changing device ID unexpectedly when SSH host keys are changed on Linux
  • Fixed an issue with backups not getting skipped even if “Skip if already running” is set when there are simultaneous backup jobs running
  • Fixed an issue with “warning 6001” error messages outputted in the Comet Server server log when generating a custom codesigned Windows client installer
  • Fixed an issue where backup jobs could complete successfully when a previous retention pass failed due to retention pass failures not being recorded properly
  • Fixed an issue with the Comet Backup desktop app crashing when a user browses a target directory using the web interface
  • Fixed an issue with Constellation Role where buckets with Object Lock enabled were not deleted
  • Fixed an issue with Hyper-V Changed Block Tracking falling back to full scans

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

Introducing NordPass Authenticator for Business

NordPass Authenticator is a unique feature that generates one-time passwords directly in your NordPass vault. It gives you all the security of two-factor authentication without an extra app.

Two-factor authentication (2FA) is the talk of the town in the corporate world for a reason. As the risk of passwords getting stolen, hacked, or guessed via brute-force attacks is ever-increasing, 2FA offers an additional layer of security to your accounts. In other words, 2FA protects accounts that would otherwise rely on passwords, typically weak ones, as their sole authentication method. So even if cybercriminals were to access your passwords, they’d be faced with an additional barrier to jump over.

However, while 2FA is quickly becoming the new standard, adding an extra step to the login process remains a stumbling block for many. Setting up two-factor solutions can be clunky, confusing, and time-consuming, appearing as more of a challenge than a convenience for employees. And employees’ annoyance isn’t just damaging to morale – it presents a serious security risk.

Cybercriminals can exploit this vulnerability with brute-force attacks. They send one second-factor request after another until users, out of exasperation or uncertainty, end up authenticating an unauthorized access request. This technique, known as MFA fatigue, was a key component in the 2023 Caesars and MGM casinos breach.

How can businesses implement two-factor authentication while avoiding its pitfalls?

NordPass Authenticator offers a simpler way to protect accounts with two-factor authentication. In a leap toward a passwordless future, NordPass patented the Stateless System To Protect Data (US Patent No. 11,528,130). This solution combines the highest security standards without compromising usability by offering multiple authentication factors within a single app.

What is NordPass Authenticator?

NordPass Authenticator is a feature that lets your organization’s members add an extra layer of security to their accounts with two-factor authentication without downloading or checking additional apps.

How does NordPass Authenticator work?

With the Authenticator, NordPass performs a double task – in addition to managing passwords, it acts as an authentication app, providing two-factor codes for any credentials stored in the vault.

If the account has 2FA switched on, you’re prompted to enter a time-based one-time password (TOTP) to unlock the account during each login attempt. NordPass members can securely unlock the verification code inside NordPass using their biometric data. That way, they don’t need to rely on authentication methods like text messages, which are prone to smishing attacks, or third-party apps like Google Authenticator or Authy.

What problems does NordPass Authenticator solve?

NordPass Authenticator helps resolve the challenges of adding an additional security layer to employee accounts. It also addresses some of the most common usability issues and vulnerabilities seen in other 2FA solutions.

Setting up two-factor authentication with TOTPs in NordPass includes benefits such as:

  • Providing phishing-resistant authentication.

  • Preventing “MFA fatigue” for credentials managed by NordPass.

  • Eliminating the need to download and manage third-party software.

  • Allowing users to add 2FA to all accounts, including those with shared passwords.

What makes NordPass Authenticator better?

Stronger security

Two-factor authentication is not just an extra step to access your accounts. It needs to be completely distinct from the first factor – in this instance, the password – and involve a different authentication type.

nordpass authenticator

The most common authentication factors can be split into three categories:

  1. Something you have – a possession factor, such as a device or token.

  2. Something you know – a knowledge factor, such as a password or TOTP.

  3. Something you are – an inherence factor or a biometric factor, such as a fingerprint or facial recognition.

Imagine you require both a key and a fob for additional security to enter your office. These two “authenticators” use the same technique to open the door – they’re something you have. If, in addition to falling under the same “factor” category, the key and the fob are attached to each other or are always stored in the same place, this security method is no more secure than the key alone. It gives the illusion of additional security without the actual benefit.

Cybersecurity works much in the same way. The password is a common “first factor.” If your second factor also falls under the “something you know” category and is stored alongside your first factor – say, in a password manager – then it doesn’t meet the 2FA security standards. That’s because the first and second factors share the same path for entry: Your master password.

Using patented technology, NordPass has overcome this limitation and delivers all the security benefits of a true second factor in the easiest and most accessible way possible.

NordPass combines something you know (your Master Password) with authentication through something you are (fingerprint or Face ID) on something you have (your device) to unlock the time-based one-time password. Combining multiple factors leads to a higher security standard and genuine second-factor authentication that’s more than just two-step verification.

More convenience

Many businesses are already overwhelmed by apps. The trend of perpetual software adoption has accelerated with the popularity of remote and hybrid work options. The last thing your peers and the IT team need is one more application whose sole purpose is generating time-based one-time passwords.

NordPass generates the codes for you without the hassle of using another authentication app. NordPass Authenticator helps improve cross-team collaboration by allowing members to share passwords that have second-factor authentication – no more two-factor code sharing on unencrypted chats or spreadsheets. Once you share a password, the recipient can unlock the TOTP code using biometrics on their device, saving time and effort and maintaining security measures intact.

Say goodbye to the hassle of sharing access to 2FA-protected accounts. From now on, your team can easily grant access with just a couple of clicks without compromising your company’s security. When it comes to security software, convenience isn’t just “nice to have” – it means the difference between your team adopting the solution or not.

Better transparency

Managing two-factor authentication inside your password management app offers more transparency and control over your cybersecurity. First, it allows you to verify whether your team members are using 2FA and for which accounts. This allows your organization to perform a more accurate audit of account and credential security, helping it turn policy into practice in a tangible way.

Second, it lets you maintain control and consistency over mandatory workplace app usage. Otherwise, your team would likely adopt a hodgepodge of different authenticator apps, preventing your organization from enforcing tailor-made security protocols and training materials.

Who can use NordPass Authenticator?

NordPass Authenticator is available on the browser extension and mobile devices with all tiers of business accounts. This User Guide provides more information on how to add our built-in authenticator to your business accounts.

And if you’re yet to check out what NordPass has to offer, go ahead and start your free 14-day trial today. Alongside NordPass Authenticator, you’ll access other security-focused features for a more convenient work experience, including Password Health, Email Masking, Data Breach Scanner, and secure sharing.

With NordPass, you can take your organizational security to the next level without compromising productivity and efficiency.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About NordPass
NordPass is developed by Nord Security, a company leading the global market of cybersecurity products.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

Can your cloud provider accidentally delete your data?

In May 2024, UniSuper, an Australian superannuation fund managing $135 billion for 647,000 members, faced an unprecedented crisis when their entire Google Cloud account — including backups — was suddenly gone. Surprisingly, the culprit wasn’t ransomware or a cyberattack.

What happened to an entire company’s Google Cloud account?

Rather, a misconfiguration within Google Cloud’s system led to the deletion of UniSuper’s entire account. This “one-of-a-kind event,” as described by Google, wiped out UniSuper’s cloud subscription and its backups stored across multiple geographic locations.

The result was a nearly two-week outage that left members without access to their accounts.

Timeline and response

The ordeal began on May 2, when UniSuper’s online systems went offline. Members were unable to check their superannuation accounts, leading to concerns and frustration. On May 8, UniSuper CEO Peter Chun and Google Cloud CEO Thomas Kurian issued a joint statement explaining the situation. They clarified that the outage wasn’t due to a cyberattack and that no personal data had been exposed. Instead, an internal error within Google Cloud’s provisioning system caused the deletion.

On May 15, full restoration of services was achieved, and UniSuper members could access their accounts once again.

Apology and assurance

Chun and Kurian apologized for the “extremely frustrating and disappointing” disruption, emphasizing that it was an isolated incident with no precedent among Google Cloud’s clients globally. They assured stakeholders that Google Cloud had identified the sequence of events leading to the deletion and had implemented measures to prevent such occurrences in the future.

Restoration efforts

Restoring services was a monumental task. Despite having duplication measures to protect against data loss and outages, the deletion affected all backups across both geographic locations where UniSuper’s data was stored.

Typically, such duplication ensures that if one service goes down, it can be restored from another location. However, in this case, all duplicated data was lost simultaneously because it was stored within the same logical infrastructure (i.e., same cloud) rather than being protected via a multi-cloud setup.

Backup and recovery

Fortunately, UniSuper had maintained additional backups with an independent third-party provider, which proved to be the saving grace and played a crucial role in the recovery process.

These external backups minimized data loss and significantly aided UniSuper and Google Cloud in restoring core systems.

Per UniSuper’s official statement, ‘UniSuper had backups in place with an additional service provider. These backups have minimised data loss and significantly improved the ability of UniSuper and Google Cloud to complete the restoration.’

Lessons learned

This incident highlights the critical importance of having a robust, multi-layered backup strategy in line with the 3-2-1 backup principle, particularly for organizations handling sensitive and substantial financial data. Relying solely on a single cloud provider for backup, even one as reputable as Google Cloud, can pose significant risk.

The adage of “don’t keep all your eggs in one basket” applies: Don’t keep all your data and backups in the same logical infrastructure. Backups must be kept in a separate cloud. Implementing a third-party, independent cloud backup solution provides an essential safety net — also known as air gapping. Read why air gapping is your best defense.

How do you ensure business continuity?

Following data protection best practices (such as data immutability) and leveraging multi-cloud data protection solutions ensures access to business-critical data. One such solution is Keepit, which offers comprehensive and easy, guaranteed access to backups.

Keepit’s platform ensures that all data is readily available online, allowing administrators to provide employees with direct links to their data, enabling rapid restoration of the most business-critical information.

This means employees can continue working seamlessly without waiting for a full system restore, prioritizing critical tasks such as email access and other essential functions.

 

Conclusion

UniSuper’s experience is a stark reminder of the potential data protection gaps when relying on one single cloud service for SaaS backup. A robust disaster recovery plan must include independent cloud backups to ensure data can be restored quickly and efficiently from multiple sources, thereby providing the ability to recover no matter what happens, be it ransomware or misconfiguration.

The UniSuper incident underscores the need for comprehensive data protection strategies.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Keepit
At Keepit, we believe in a digital future where all software is delivered as a service. Keepit’s mission is to protect data in the cloud Keepit is a software company specializing in Cloud-to-Cloud data backup and recovery. Deriving from +20 year experience in building best-in-class data protection and hosting services, Keepit is pioneering the way to secure and protect cloud data at scale.

How to protect your phone and data against face stealing scams

Cybercriminals can now steal facial recognition data and use AI to create deepfakes for authentication. What does it mean for consumers and business?

Recently, facial recognition technologies have become an increasingly popular tool for secure authentication, one praised for its convenience. When technology giants such as Apple popularized their Face ID technology for face authentication, which, in general, couldn’t be fooled by static photographs and encrypts users’ facial data, security concerns naturally dwindled to the point where even banks and the wider financial sector now use facial recognition systems as a form of authorization.

However, this “good news” about technological progress may also create a false picture of biometric recognition as the ultimate tool for secure authentication. No more passwords, no more scams, no one can steal a 3D image of your natural face, right?

Neither time nor cybersecurity practice stands still, so if you think that facial authentication alone will prevent you from being scammed or your device from being breached, read further to understand the limits to the security it can provide. In the latest ESET Threat Report H1 2024, ESET researchers describe how adversaries use fake mobile apps to replace their own faces with those of their victims using AI face-swapping services. This method can be used by cybercriminals to gain unauthorized access to victims’ accounts.

The strongest protection lies in using combinations of security approaches — for example, leveraging facial authentication with multilayered cybersecurity technologies, including multifactor authentication (MFA) built with prevention in mind to avoid attacks before they can do any harm. ESET covers both consumers and business users with mobile device protection that combines AI, human expertise, and a prevention-first approach.

Preferred security authentication

Biometrics have gained popularity among both consumers and businesses, largely around ease of use. In 2023, biometrics such as fingerprint or face scan were the most preferred security authentication methods to access users’ online accounts, apps, and smart devices. Biometric authentication was used by 27 percent of respondents among consumers in various countries.

Another 2023 survey found that nearly 60 percent of respondents among IT and cybersecurity leaders in the United States mentioned biometrics when asked what they were replacing or expecting to replace workplace passwords with.

Facial recognition, also a part of the biometrics market, reflects public demand for this new technology. In 2022, the market was estimated at roughly $5 billion and is expected to grow, reaching $19.3 billion by 2032.

Since Apple’s camera- and laser-based 3D face mapping was introduced in 2017, big market players such as Samsung have also been considering new technologies such as Metalenz’s tools that can read polarized photons and create an image of a specific face or even record a brief video skin signature.

New attack vector

Nowadays, certain financial apps require that users record a brief video of their face from various angles using the front camera of their mobile device as a form of secure authentication. However, what was intended as an extra layer of security to prevent identity theft and fraudulent activities recently became another attack vector for cybercriminals.

Group-IB’s Threat Intelligence unit discovered a previously unknown iOS Trojan GoldPickaxe.iOS, an imitation of legitimate Thai government applications such as Digital Pension for Thailand. These malicious apps collect identity documents, SMS, and facial recognition data. Likely to ensure the greatest catch of personal data, some member of the GoldPickaxe malware family is available for both iOS and Android platforms. Group-IB attributed the campaign to a Chinese-speaking cybercrime group called GoldFactory.

This malware family is also detected by ESET security solutions.

The GoldPickaxe Android version is distributed via websites posing as the official Google Play store. To distribute the iOS version, the threat actors use a multistage social engineering scheme to persuade victims to install a mobile device management (MDM) profile, which allows attackers to gain complete control over the victim’s iOS device.

For example, attackers pretended to be officials from the Thai Ministry of Finance approaching citizens claiming that the targeted users’ elderly relatives were eligible for additional pension benefits. The victims were then persuaded to click on links to the criminals’ websites to download an MDM profile.

In this way, attackers can access victims’ facial recognition data without cracking Apple’s privacy protection measures such as the Secure Enclave, a hardware-based secure environment designed to keep sensitive user data. 

Creating deep fake videos

Once installed, GoldPickaxe prompts the victim to record a video as a confirmation method in the fake application. The recorded video is then used as raw material for the creation of deepfake videos facilitated by face-swapping artificial intelligence services.

But that’s not all, since the fake video would not be enough by itself to fool a bank’s security and authentication systems. The malware also requests the victim’s ID documents, intercepts SMS, and redirects traffic through the proxy server.

GoldPickaxe does not directly perform unauthorized transactions from the victim’s phone. Instead, it collects all the necessary information from the victim to autonomously access the victim’s banking application.

Group-IB researchers hypothesize that the cybercriminals use their own devices to log in to bank accounts, a tactic that was also confirmed by the Thai police.

The importance of prevention

Considering the use of call centers, advanced malware, and AI for deepfake video production, it’s clear that these cybercriminals put some effort into their attacks. This, however, doesn’t mean that such threats cannot be stopped, especially with good prevention.

Let’s start with basic awareness principles:

  • Always try to verify claims about eligibility for prizes, discounts, or, as in the case of GoldPickaxe, pension bonuses. If it seems too good to be true, it probably is.
  • Pay attention to websites distributing mobile apps and use only official app stores.
  • Don’t be fooled by phishing websites. Learn to recognize phishing here.
  • Suspicious activity on your smartphone? Run a security scan with a reputable security app.
  • After discovering a malicious app, delete it and restart your phone. Resetting your Android device to factory settings may be necessary.

However, no one is 100% immune to phishing, and even IT specialists may fall for scams. To keep your mobile device safe, you also need reliable cybersecurity protection.

ESET Mobile Security (EMS) takes a proactive approach and can detect and block threats during the download process, even before installation occurs. EMS scans all files in download folders and can also be used to scan already existing ones. ESET Mobile Security Premium offers even more protection with Anti-Phishing, Anti-Theft, Payment Protection, and App Lock.  

And remember, having one advanced authentication method, no matter how secure (even within iOS, which is a closed system with built-in security features) is no guarantee of safety. Cybercriminals are creative, and it’s important to have multilayered security in cases where some layers of defenses may be evaded.

Protecting businesses

So far, GoldPickaxe has only been targeting consumers. However, similar threats abusing facial recognition technology together with face-swapping AI could potentially be used to target financial departments of companies or business managers.

There have already been attacks involving deepfake videos of C-level executives that have led to huge financial losses. A 2023 study conducted by BlackCloak and Ponemon Institute shows that senior-level corporate executives are increasingly being targeted by sophisticated cyberattacks, including online impersonation.

Even with thorough cyber-awareness training, there is still a good chance that employees will fall victim to sophisticated attacks exposing their corporate mobile devices, paving the way for further attacks against their company. To learn more about the topic of businesses’ attack surface vectoring from employee mobile devices, check this blog.   

Being aware of this, ESET has introduced a new Mobile Threat Defense module to its comprehensive business solution ESET PROTECT, with great pricing available for the Advanced tier and higher. Users of ESET PROTECT Advanced and higher can enjoy one free mobile device seat per one paid seat for other devices.

A single tool is not enough

Creating fake videos using AI for scams sounds scary (and there already are thriller movies utilizing this idea), but ESET research clearly shows that even these elaborate attacks can be avoided or stopped via appropriate cybersecurity solutions.

Let this case be a reminder that no technology is the ultimate answer for everything, and reliable cybersecurity consists of a multilayered defense combined with a prevention-first approach.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About ESET
For 30 years, ESET® has been developing industry-leading IT security software and services for businesses and consumers worldwide. With solutions ranging from endpoint security to encryption and two-factor authentication, ESET’s high-performing, easy-to-use products give individuals and businesses the peace of mind to enjoy the full potential of their technology. ESET unobtrusively protects and monitors 24/7, updating defenses in real time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company. Backed by R&D facilities worldwide, ESET became the first IT security company to earn 100 Virus Bulletin VB100 awards, identifying every single “in-the-wild” malware without interruption since 2003.

Meet the Team – Leading Comet Backup with General Manager, Josh Flores

Written by Michelle Wong – Marketing Specialist

We sat down for a chat with Josh Flores, our General Manager who has been with the company since before the launch of Comet Backup in 2017. This piece has been lightly edited for length and clarity.

What is your role and how long have you been at Comet?

I’m the General Manager and I’ve been at the company for about 10 years, before Comet became Comet. I have done pretty much every job here at Comet, apart from coding.

Tell us about when you first started working with this leadership team.

I first joined the company when it was Nexus Data Backup, a large backup provider for medical centers, law firms, and other businesses across New Zealand.

A few years later, we sold that backup MSP side of the business. During this time, we had developed our own internal tool, called MyClient, for monitoring all the backup solutions we were using.

Then after a number of years, we launched Comet Backup based on our experience running those earlier businesses.

How did the team decide to develop Comet as a backup solution?

Running MyClient was interesting because we were the integration tool for all of these other backup products. We interacted with the MSPs that were using our tool to manage their backup solutions and we heard a lot from the MSPs about the tools they liked and didn’t like.

We also heard from the MSPs about what they wanted in backup software, but they couldn’t necessarily find. We were getting to the point that the MSPs were asking us to custom build features in MyClient to cover the gap in that functionality that they wanted in their backup software.

Since we were already doing some backup development, we explored the idea of building our own backup solution. That’s when we went through the process of R&D. After beta testing and development, we launched Comet in February 2017.

What excites you most about Comet?

Every day there’s something new. There’s always new types of customers, new advancement in the technology. Since the early days, our team has grown dramatically. We now have a customer base spanning 120 countries, and vendor relationships around the world. Every quarter, we’re expanding in really exciting ways.

How would you describe the team culture at Comet?

It’s amazing. We have a very dedicated team that are really interested in the company, in our customers, and what they’re doing. And that passion is contagious.

We also have a very diverse and international team, people from different industries and different cultures. All of that adds to the amazing team culture Comet. Work is always fun when you enjoy the people you work with.

How have you maintained the team culture as the company has grown?

We’re selective in our hiring process to prioritize ensuring people will be a great cultural fit. Occasionally, we’ve interviewed candidates who have an outstanding technical skillset, but they would have altered the team dynamic and we’ve passed on those opportunities.

I’d rather hire someone who’s hard working, eager to learn and has a positive attitude and train them up a bit. It’s incredibly important to me to nurture and protect the team environment we’ve built.

How does Comet support the culture of both the remote and office based teams?

Comet has a hybrid working model with a few days in the office and a few days where team members can work from home. We also have some team members who are fully remote.

We try and do absolutely everything we can do to ensure that if you’re remote, you still feel like one of the team. On Slack we have our weekly virtual coffee catchups. We really encourage people to talk, not just about work all day, but also to connect on a personal level because that makes spending time together so much more meaningful.

We have different Slack channels like the pets channel, food channel, games channel. People often share photos of their holidays. Stuff like that. It keeps things fun.

We also have CometCon twice a year where we get everyone together for a week for our internal company conference to connect and hang out in person.

Tell us more about CometCon.

CometCon is an opportunity for us come together to collaborate and connect in person. Teams that don’t work as closely on a daily basis will lead sessions where the whole company gathers to brainstorm and learn from one another.

A recent example of this is our marketing department did workshop on our website. And developers who normally wouldn’t give input on that area of the business had a say in the process.

Everyone is encouraged to share their opinions, to critique how we do things, to offer up new ideas. Anyone, at any level, can propose and give one of the scheduled talks on a topic they think would be useful to the company.

It’s also a chance to have some fun together. The social events and the food is always a highlight during the week, especially the taco truck. We spend a lot of time focusing on building the product, but it’s also really important for us to have balance and have fun.

What are some of your interests and hobbies outside of work?

In my free time I really like to chill out – I’m into movies, I do a lot of reading, going to the pub, walking the dogs. I’m also really into cooking and trying new stuff, like barbecuing.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

GigaOm Recognizes Scale Computing as a Leader in its 2024 Radar Report for Full-Stack Edge Deployments

In today’s data-driven world, businesses are increasingly deploying applications at the edge of their networks — from remote branch offices to factory floors to oil rigs. These edge locations often generate massive amounts of data that needs to be processed and analyzed quickly, but traditional IT infrastructure can struggle to keep up, especially for organizations embracing DevOps and agile methodologies.

Enter full-stack edge deployments. These cloud-managed solutions offer a comprehensive toolkit for running applications at the edge, enabling local data collection and processing. They’re ideal for businesses that need to run applications in offline environments, require near-real-time data processing due to latency concerns, or have data privacy regulations that necessitate local data storage. Full-stack edge deployments simplify IT operations by providing everything an organization needs to manage its edge infrastructure, from operating systems to disaster recovery, in a single platform.

If you’re looking to harness the power of edge computing, full-stack edge deployments are a game-changer for increasing deployment speed, improving performance, and ultimately reducing costs. That’s why we’re proud that Scale Computing is recognized as a leader in full-stack edge in the latest GigaOm Radar for Full-Stack Edge Deployments. The prestigious report by GigaOm, a leading analyst firm, evaluates vendors in the full-stack edge deployment space, highlighting solutions that empower businesses to unlock the full potential of edge computing.

Why Scale Computing is a Leader in Full-Stack Edge Deployments

The GigaOm Radar is a valuable resource for IT and business leaders evaluating edge computing solutions. The 2024 report analyzes 16 top vendors and assesses them based on key capabilities and requirements. Scale Computing is positioned in the Leaders circle within the Maturity/Platform Play quadrant of the GigaOm Radar, scoring highly across a range of key features that signify our standing as a leading provider of integrated hardware-software solutions for the edge.

The GigaOm Radar Report Highlights:

  • Scale Computing is a good fit for any organization of any size.
  • Scale Computing delivers one unified edge computing platform for simplified deployment and management.
  • Scale Computing provides fantastic economic benefits, allowing users to do more with less cost and fewer resources.

The future of IT is at the edge, and Scale Computing is at the forefront of the revolution. Our full-stack edge solution offers unmatched simplicity, scalability, and ease of use for organizations of all sizes, in any industry.

  • Single Platform Does it All: Scale Computing Platform (SC//Platform) consolidates virtualization, servers, storage, backup, disaster recovery, and fleet management into a single, easy-to-manage platform. This eliminates the need for complex, piecemeal infrastructure and simplifies edge deployments.
  • Seamless Scalability: Our solution scales from data centers to branch offices and distributed edge locations.
  • Centralized Management for Hundreds (or Thousands) of Deployments: Scale Computing Fleet Manager (SC//Fleet Manager) allows IT leaders to centrally monitor and manage even the most geographically dispersed deployments with ease. Our zero-touch provisioning feature reduces deployment times by a staggering 90% or more.
  • Unmatched Uptime with Self-Healing Technology: Our patented HyperCore technology ensures application uptime through real-time problem identification, reduction, and correction. This translates to lower maintenance costs and a more reliable edge environment.

You can download a complimentary copy of the GigaOm Radar Report for Full-Stack Edge Deployments and learn more about how Scale Computing can help your business unlock the potential of the edge.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Scale Computing
Scale Computing is a leader in edge computing, virtualization, and hyperconverged solutions. Scale Computing HC3 software eliminates the need for traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. Using patented HyperCore™ technology, the HC3 self-healing platform automatically identifies, mitigates, and corrects infrastructure problems in real-time, enabling applications to achieve maximum uptime. When ease-of-use, high availability, and TCO matter, Scale Computing HC3 is the ideal infrastructure platform. Read what our customers have to say on Gartner Peer Insights, Spiceworks, TechValidate and TrustRadius.

Distributed Systems Monitoring: the Four Golden Signals

What are the Four Golden Signs?

We recently published the IT Topic “IT System Monitoring: advanced solutions for total visibility and security”, in which we present how advanced solutions for IT system monitoring optimize performance, improve security and reduce alert noise with AI and machine learning. We also mentioned that there are four golden signals that IT systems monitoring should focus on. The term “golden signals” was introduced by Google in 2014 in its book Site Reliability Engineering: How Google Runs Production Systems,where Site Reliability Engineering (SRE) is a discipline used by IT and software engineering teams to proactively create and maintain more reliable services. The four golden signs are also defined:

  • Latency: This metric is the time that elapses between a system receiving a request and subsequently sending a response. You might think of it as a unique “average” latency metric, or perhaps an established “average” latency that can be used to guide SLAs. But, as a golden signal we want to observe the latency over a period of time, which can be displayed as a histogram of frequency distribution. For instance:

    This histogram shows the latency of 1000 requests made to a service with an expected response time of less than 80 milliseconds (ms). Each histogram section groups requests according to the amount of time they take to complete, from 0 ms to 150 ms in increments of five.
  • Traffic: It refers to the demand in the system. For example, a system might have an average of 100 requests HTTPS per second; but averages can be misleading. Average trends can be observed for problems or averages over time. Also, traffic may increase at certain times of the day (when people respond to an offer for a few hours or inquiries are made about stock prices at market close.
  • Errors: It refers to API error codes that indicate something is not working properly. The tracking of the total number of errors that take place and the percentage of failed requests allows you to compare the service with others. Google SREs extend this concept to include functional errors of incorrect data and slow responses.
  • Saturation: There is a saturation point for networks, disks, and memory where demand exceeds the performance limits of a service. You can do load testing to identify the saturation point, as well as restrictions, when a request failed first. A very common bad practice is to ignore saturation when there are load balancers and other automated scaling mechanisms. In poorly configured systems, inconsistent scaling and other factors can prevent load balancers from doing their job properly. For that reason, monitoring saturation helps teams identify issues before they become serious problems by taking proactive actions to prevent these incidents from happening again.

The Importance of the Four Golden Signals in Monitoring

The relevance of the four golden signals in IT systems monitoring lies in the feasible tracking on latency, traffic, errors and saturation of all services, in real time, providing the elements for IT teams to identify potential or ongoing issues more quickly. Also, with the single view of everyone’s status, the work of the team devoted to monitoring IT or third-party systems is streamlined. Instead of performing different monitoring for each function or service, monitoring metrics and records can be grouped into a single location. All of this helps to better manage issues and track the whole lifecycle of an event.

How to Implement the Four Golden Signals

The four golden signals are a way to help SRE teams focus on what’s important, so they don’t rely on a plethora of metrics and alarms that might be difficult to interpret. To implement them, follow these steps:

  • Define baselines and thresholds: Sets normal operating ranges or service level targets for each signal. SLO help identify anomalies and set up significant alerts. For example, you may set a latency threshold of 200 ms; if it is higher, an alert should be triggered.
  • Implement alerts: Set up alerts to receive notifications when signals exceed predefined thresholds, ensuring issues can be responded to promptly. Combination with AI streamlines alert and notification management and escalation.
  • Analyze trends: Review historical data periodically to understand trends and patterns, as well as gather information for proactive capacity planning and identifying areas of opportunity to optimize them. Advanced analytics and AI are valuable tools to give the correct reading to these analyses.
  • Automate responses: Try to automate responses to common problems so as not to overwhelm your IT team and so that they can also focus on more strategic tasks or incidents that really deserve attention. With AI, automatic scaling can be established to help manage traffic spikes.

Monitoring Tools Open Source or Commercial Solutions?

To choose a Monitoring tool, the question may arise as to which option is more convenient: an open source one or a commercial solution. The answer should not depend only on an economic question (whether or not to pay for resources), but also on taking into account that almost all IT products cannot do without open source, since they are constantly used and that is why we do not question their value. Of course, it should be borne in mind that, to use open source, you must choose monitoring solutions supported by professional and reliable monitoring, in addition to support for correct configuration.
It is also important for the open source solution to be intuitive, to not represent a consumption of valuable time spent on configuration, adjustments, maintenance and updating tasks. Remember that agility and speed are required.

Importance of Golden Signals in Observability

Monitoring allows problems to be detected before they become critical, while observability is particularly useful for diagnosing problems and understanding the root cause. Golden signals enable site reliability engineering (SRE) to be implemented based on availability, performance, monitoring, and readiness to respond to incidents, improving overall system reliability and performance. Also, monitoring based on golden signals offers the observability elements to find out what is happening and what needs to be done about it. To achieve observability, metrics from different domains and environments must be gathered in one place, and then analyzed, compared, and interpreted.

The Golden Signals as Part of Full-Stack Observability

The full-stack observability refers to the ability to understand what is happening in a system at any time, monitoring system inputs and outputs, along with cross-domain correlations and dependency mapping. Golden signals help manage the complexities of multi-component monitoring, avoiding blind spots. It also links system behavior, performance, and health to user experience and business outcomes.
Also, golden signals are integrated to the principles of SRE: Risk Acceptance, Service Level Objectives, Automation, Effort Reduction, and Distributed Systems Monitoring, combining software engineering and operations to build and execute large-scale, distributed, and high-availability systems. SRE practices also include the definition and measurement of reliability objectives, the design and implementation of observability, along with the definition, testing and execution of incident management processes. In advanced observability platforms, the golden signals provide the data to also improve financial management (costs, capital decisions by use of technologies, SLA compliance), security and risk prevention.

Conclusion

The digital nature of business has caused IT security strategists to face the complexity of multi-component monitoring. Golden signals provide the key indicators that apply to almost all types of systems. In addition, it is necessary to analyze and predict system performance, where observability is essential. In this regard, MELT (Metrics, Events, Logs, and Traces) is a framework with a comprehensive approach to observability, gaining insight into the health, performance, and performance of systems.

Pandora FMS: a Complete Solution for Monitoring the Four Golden Signals

Pandora FMS stands out as a complete solution for monitoring distributed systems and implementing the Four Golden Signals. Here we explain why.

1. Versatility and Flexibility
Pandora FMS (Flexible Monitoring System) is known for its ability to adapt to different environments and business needs. Whether you’re managing a small on-premise infrastructure or a complex, large-scale distributed system, Pandora FMS can scale and adapt seamlessly.

2. Comprehensive Latency Monitoring
Pandora FMS enables detailed latency monitoring at different levels, from application latency to network and database latency. It provides real-time alerts and intuitive dashboards that make it easy to identify bottlenecks and optimize performance.

3. Detailed Traffic Monitoring
With Pandora FMS, you may monitor traffic in real time, getting a clear view of the volume of requests and transactions. This tool allows you to identify usage patterns, detect unexpected spikes, and plan capacity effectively.

4. Error Detection and Analysis
Pandora FMS platform offers a strong feature for error detection, both application errors, network errors, such as packet loss, network interface errors and device errors through SNMP traps in real time or even failures in the infrastructure. Configurable alerts and detailed reports help teams respond quickly to critical issues, reducing downtime and improving system reliability.

5. Resource Saturation Monitoring
Pandora FMS monitors key resource usage, such as CPU, memory, and storage, allowing administrators to anticipate and avoid saturation. This is vital to keep system performance and availability under control, especially during periods of high demand.

6. Integration with Existing Tools and Technologies
Pandora FMS integrates easily with a wide range of existing tools and technologies, enabling easier deployment and greater interoperability. This flexibility makes it easy to consolidate all monitoring data into a centralized platform.

7. Custom Reports and Intuitive Dashboards
The ability to generate custom reports and interactive dashboards allows IT teams to look at the status of their systems effectively. These features are essential for informed decision making and continuous service improvement.

8. Support and Active Community
Pandora FMS has strong technical support and an active community that offers ongoing resources and support. This is crucial to ensure that any issues are quickly solved and that users can get the most out of the platform.

9. Cost-Effectiveness
Unlike many commercial solutions, Pandora FMS offers excellent value for money, providing advanced features at a competitive cost. This makes it an attractive option for both small businesses and large corporations.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About PandoraFMS
Pandora FMS is a flexible monitoring system, capable of monitoring devices, infrastructures, applications, services and business processes.
Of course, one of the things that Pandora FMS can control is the hard disks of your computers.

How MSPs Can Secure Clients Against Massive Data Leaks: A Closer Look at the Recent 10 Billion Password Breach

Key Takeaways:

  • Importance of Cybersecurity for SMBs: Small to medium-sized businesses are particularly vulnerable to cyber-attacks and data leaks.
  • Role of MSPs: Managed Service Providers (MSPs) are crucial in fortifying cybersecurity defenses for their clients.
  • Guardz Solutions: Guardz offers comprehensive protection against data leaks through advanced monitoring and detection systems.

In a staggering cybersecurity breach, over 10 billion passwords were stolen and leaked, highlighting the critical need for enhanced data protection measures. This incident underscores the vulnerabilities that both large organizations and small to medium-sized businesses (SMBs) face in today’s digital landscape. Managed Service Providers (MSPs) play a pivotal role in safeguarding their clients against such breaches, ensuring robust security protocols are in place.

The Incident: What Happened?

In one of the largest data breaches recorded, cybercriminals have stolen and leaked a massive trove of passwords—over 10 billion of them—on the dark web. This colossal breach, reported by cybersecurity experts, is a stark reminder of the persistent and evolving threat of cyber-attacks.

RockYou2024

Using the BreachForums criminal underground forum, Cybernews researchers have uncovered the largest collection of stolen and leaked credentials ever discovered. This compilation, known as RockYou2024, contains an astonishing 9,948,575,739 unique passwords, all in plaintext format. The RockYou2024 credentials database adds approximately 1.5 billion new passwords to the earlier RockYou2021 database, which featured 8.4 billion passwords. A total of 4,000 large databases of stolen credentials, dating back at least two decades, are believed to be responsible for these passwords from 2021 through 2024.

What Do We Know About the Incident So Far?

  1. Scope and Scale:
    • The breach involved the theft and subsequent leaking of more than 10 billion passwords, affecting a vast number of online accounts globally.
    • This dataset includes passwords from multiple services, spanning years of cyber-attacks and data breaches.
  2. Sources of Compromised Data:
    • The leaked passwords appear to have been compiled from various data breaches over the years, indicating a collection effort by cybercriminals to amass a significant amount of compromised credentials.
  3. Method of Dissemination:
    • The stolen passwords were distributed on the dark web, making them accessible to other malicious actors and further increasing the risk of exploitation.

      4. Detection and Response:

  • Cybersecurity experts detected the upload and issued warnings to organizations and individuals to take immediate action.
  • Security professionals are urging users to change their passwords and enable multi-factor authentication (MFA) to protect their accounts.

The Impact on Businesses

The implications of this breach are far-reaching, particularly for businesses of all sizes. Here’s a closer look at the potential impact:

  1. Increased Risk of Account Takeovers:
    • With such a large number of passwords exposed, businesses are at heightened risk of account takeovers, where cybercriminals use stolen credentials to gain unauthorized access to company accounts.
  2. Data Privacy Concerns:
    • The exposure of passwords can lead to significant data privacy issues, especially if the compromised accounts contain sensitive customer information or proprietary business data.
  3. Financial and Reputational Damage:
    • The breach can result in substantial financial losses due to fraud, legal penalties, and the cost of remediation efforts.
    • Businesses may also suffer reputational damage, losing customer trust and potentially facing a decline in market position.
  4. Operational Disruption:
    • Responding to the breach and securing affected systems can cause significant operational disruptions, impacting productivity and business continuity.

The Crucial Role of MSPs in Data Protection

MSPs are essential in helping SMBs navigate the complex world of cybersecurity. With limited resources and expertise, many SMBs struggle to implement effective security measures on their own. MSPs provide the necessary support and solutions to protect sensitive data and prevent breaches. Here are several ways MSPs can enhance their clients’ cybersecurity:

  1. Regular Security Assessments: MSPs conduct comprehensive security audits to identify vulnerabilities and recommend appropriate measures.
  2. Proactive Monitoring: Continuous monitoring of networks and systems helps detect and mitigate threats before they cause significant damage.
  3. Incident Response Planning: MSPs assist in developing and implementing incident response plans to swiftly address any security breaches.

How Guardz Can Assist SMBs in Protecting Against Data Leaks

Guardz offers a suite of tools designed to help SMBs protect themselves from data leaks by identifying and mitigating potential weaknesses across various aspects of their digital presence.

Web Browsing Protection

  • Malicious Site Detection: Guardz helps prevent users from accessing malicious websites that could compromise their security.
  • Phishing Prevention: Advanced algorithms identify and block phishing attempts, protecting users from fraudulent schemes.

Email Security

  • Phishing Detection: Guardz’s email security solutions detect phishing attempts, ensuring that malicious emails are flagged and blocked.
  • Suspicious Mailbox Rules: Guardz monitors for suspicious mailbox rules that could indicate an attempt to leak private data.

Cloud Posture Management

  • Exposure Detection: Guardz identifies publicly exposed files in cloud storage, preventing unauthorized access to sensitive information.
  • Vulnerability Assessment: Regular assessments ensure that the cloud infrastructure is secure and free from vulnerabilities.

Cloud Data Protection

  • Public File Detection: Guardz’s tools scan for any publicly exposed files in cloud storage, ensuring they are secured and access is restricted.

Security Awareness and Phishing Simulation

  • Training Programs: Guardz offers training programs to educate employees on recognizing and responding to phishing attempts.
  • Simulation Exercises: Regular phishing simulations help employees stay vigilant and improve their ability to detect real threats.

External Footprint Management

  • Open Port Detection: Guardz scans for open ports that could be exploited by attackers, ensuring they are secured.
  • Vulnerability Scanning: Regular scans identify externally exposed vulnerabilities that could lead to data leaks.

Darknet Monitoring

  • Stolen Data Identification: Guardz monitors the darknet for any stolen credentials or data, alerting businesses if their information has been compromised.
  • Immediate Action: Upon detecting stolen data, Guardz helps businesses take immediate steps to mitigate the impact and secure their systems.

Practical Tips for Businesses on Password Health

In light of the recent breach, maintaining strong password hygiene is more important than ever. Here are some practical tips for businesses to ensure password health and security:

  1. Use Strong, Unique Passwords:
    • Encourage employees to create strong, unique passwords for each of their accounts. A combination of uppercase and lowercase letters, numbers, and special characters is recommended.
  2. Enable Multi-Factor Authentication (MFA):
    • Implement MFA for all accounts to add an extra layer of security. This requires users to provide two or more verification factors to gain access to an account.
  3. Regularly Update Passwords:
    • Set policies for regular password updates. This reduces the risk of long-term exposure if passwords are compromised.
  4. Educate Employees:
    • Conduct regular training sessions on the importance of password security and how to recognize phishing attempts and other cyber threats.
  5. Use a Password Manager:
    • Encourage the use of password managers to securely store and manage passwords. This helps in generating strong passwords and reduces the likelihood of password reuse.
  6. Monitor for Compromised Credentials:
    • Utilize services that monitor the dark web and other sources for compromised credentials. This allows for quick action if employee credentials are found to be compromised.
  7. Implement Account Lockout Mechanisms:
    • Set up account lockout mechanisms after a certain number of failed login attempts to prevent brute-force attacks.
  8. Implement a Data loss Prevention tool : 
    • Guardz connects to data in the cloud and secures several vectors of attack while exposing the risks of intentional and accidental data exfiltration.

Conclusion

The recent 10 billion password breach serves as a stark reminder of the ever-present threats in the digital world. For SMBs, partnering with an MSP and leveraging advanced security solutions like Guardz is crucial in protecting sensitive data and preventing costly breaches. By addressing vulnerabilities in web browsing, email security, cloud posture, and more, Guardz provides comprehensive protection that SMBs need to stay secure in an increasingly dangerous cyber landscape.

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About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Guardz
Guardz is on a mission to create a safer digital world by empowering Managed Service Providers (MSPs). Their goal is to proactively secure and insure Small and Medium Enterprises (SMEs) against ever-evolving threats while simultaneously creating new revenue streams, all on one unified platform.

Secure and manage all your devices running on any operating system from a unified dashboard with Scalefusion.

24.6.3 Voyager released

Changes compared to 24.6.2

  • The Windows System Backup Protected Item is being deprecated. Windows System Backup Protected Items will still successfully backup, but will show a Warning notice on completion

New Features

  • Added support for granular restore from FAT32, EXT4, and XFS filesystems

Enhancements

  • Added support for Gen 1 VHD virtual disk for Hyper-V Protected Items when using the Hyper-V Latest VM State mode. VHD virtual disks will be stored in a VHDX format
  • Improved performance for granular restore of NTFS filesystems with complex or deep directory structures
  • Improved the speed of retention passes by using cached information to estimate the size of data that is in a Storage Vault
  • Improved Hyper-V Latest VM State (Changed Block Tracking) to respect the user’s configured Hyper-V checkpoint settings on a per-VM basis instead of always attempting to take Production checkpoints

Bug Fixes

  • Fixed an issue causing Comet to fail to provision Object Lock buckets when using an Impossible Cloud (Object Lock) storage template
  • Fixed an issue on the Comet Server web interface that showed the About this Cluster menu for admins who had the “Prevent viewing and editing server settings” policy permission applied
  • Fixed an issue with loading SSL certificates in Comet Server if a PFX file uses the SHA256 algorithm
  • Fixed an issue with loading SSL certificates in Comet Server if a PFX file orders private keys after certificates
  • Fixed an issue with not allowing “All items” for granular restore in the Comet Backup desktop app
  • Fixed an issue with the Syncro integration preventing backup job warnings and errors from being raised as an RMM Alert

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.