Privileged Access Management (PAM) is formed by a set of cybersecurity strategies and technologies to exercise control over privileged access and permissions for users, accounts, processes, and systems in a technological environment.

A PAM is an ideal solution for preventing and mitigating damage resulting from external attacks, as well as from the neglect of internal employees and other insider threats against privileged credentials, specifically.

Although PAM encompasses many strategies, the main goal of the solution is to apply the concept of least privilege, which concerns the restriction of access rights and permissions for users, accounts, applications, systems, devices, and computing processes to the absolute minimum access required for them to perform their daily activities.

For this reason, PAM is considered by many experts and technologists to be one of the most important cybersecurity solutions for reducing cyber risks and obtaining a relevant security return on investment (ROI).

In today’s article, we explore the main features of a PAM solution and clarify some of the goals of this technology. Keep reading it and find out more about the PAM features.

PAM x IAM

PAM is generally related within a broader scope of Identity and Access Management (IAM).

However, IAM controls provide identity authentication to ensure that a legitimate user has the correct access. Meanwhile, PAM offers visibility, management, and auditing in a detailed way about privileged identities and activities.

Together, PAM and IAM provide refined control, visibility, and auditing capabilities over all existing credentials and privileges in a systemic environment.

Here, we also talk about the main features of a PAM solution and its benefits. If you want to learn more about IAM and how this solution complements PAM, read our article entitled “xxxxx”.

Features of a PAM solution

Privileged access or privileged account is a term used to designate access or special skills above and beyond that of a default user. Privileged access allows organizations to protect their infrastructure and applications, manage businesses efficiently, and maintain the confidentiality of sensitive data and critical infrastructure.

Privileged access can be associated with human users, as well as non-human users, such as applications and machine identities.

Thus, PAM is a solution for managing these privileged accesses. Its main goal is protecting and controlling the use of impersonal and high-privilege credentials, providing secure storage, segregation of access, and full use traceability.

To perform this management of credentials, the PAM solution uses the configuration of Access Groups to define the administrator users who will be allowed to use the password for physical access, and the group of users who can use the remote access offered by the solution to access a target device or system.

All cases may respect approval workflows and validation of explanations provided by the requesting user.

In addition to these basic functions, we present below other possibilities for PAM solutions.

• Emergency Accounts: Provide users with administrator access to secure systems in case of an emergency. Access to these accounts requires the approval of the system manager for security reasons. This is usually a manual process that requires security measures.
• Local administrative account management: shared accounts that provide administrator access to the localhost or a session only. These local accounts are routinely used by IT staff for maintenance on workstations and servers, network devices, and other internal systems.
• Application Account Management: These accounts are used by applications to access databases, perform tasks, run scripts, or provide access to other applications. These privileged accounts often have access to sensitive confidential information within applications and databases.
• Active Directory Integration: A challenge to protect, to say the least, passwords can be even more challenging if changes need to be made, as they require synchronization between various systems and applications.
• Service Account Management: Local or domain accounts used by an application or service to interact with the operating system. In some cases, these service accounts have administrative privileges on domains, depending on the requirements of the application for which they are used.
• Domain Administrative Account Management: super administrators who have privileged access to all workstations and servers within the organization’s domain and provide the widest access over the network. Because they have access to administrative accounts, they are a constant target for hackers.
• Privileged User Account Management: These are users who receive administrative privileges for the systems. Privileged user accounts are one of the most common forms of account access granted in a corporate domain, allowing users to have administrator rights, for example, on their local desktops or on the systems they manage. These accounts often have unique and complex passwords, but most of the time, they are only protected by the passwords.

The more privileges and access a user, account, or process accumulates, the greater the potential for abuse, exploitation, or error. The implementation of privilege management not only minimizes the potential for a security breach to occur, but also helps to limit the scope of one if it occurs.

Benefits of a PAM solution

A counterpoint between PAM and other types of security technologies is that PAM covers various links in the cyberattack chain, protecting against external attacks and insider threats.

PAM provides several key benefits, including:

• Reduced Infection and Malware Spread: Many varieties of malware need elevated privileges for installation or execution. Removing excessive privileges, such as applying company-wide least privilege principles, can prevent malware from establishing itself or reducing its spread if it occurs.
• Operational Performance: restricting privileges to the minimum range of processes to perform an authorized activity reduces the chance of incompatibility problems between applications or systems, in addition to helping reduce the risk of downtime.
• Compliance: By restricting the privileged activities that can be performed, PAM helps to create a less complex and therefore more friendly environment for audits.

Also, many compliance regulations (including HIPAA, PCI DSS, FDDC, Government Connect, FISMA, and SOX) and data protection laws (such as GDPR, LGPD, and CCPA) require organizations to apply least privilege access policies to ensure adequate data management and system security.

When used to manage privileged access on organizational systems and platforms that store or protect the integrity of sensitive data, senhasegura provides a centralized access point for critical systems. Its features allow strengthening the access control, limiting the user access only to what was previously authorized, respecting the principle of least privilege.

We, from senhasegura, a provider considered Challenger by Gartner in its Magic Quadrant for PAM 2020 report, are proud to announce that we have also received the Customer’s Choice seal by Gartner in the Voice of the Customer: Privileged Access Management report. This seal is a recognition for the providers best evaluated by verified users, and endorses our commitment to developing the best PAM solution on the market, with our customers as the driving force behind our work. To ensure a fair and reliable evaluation, Gartner uses a rigorous methodology to consider the aspects analyzed by users.

Gartner considers Privileged Access Management solutions, or simply PAM, as tools that help organizations provide privileged access to critical assets and achieve compliance requirements by managing and monitoring privileged accounts and access. The functionalities of a PAM tool range from the discovery of privileged accounts in systems, devices, and applications to the isolation, monitoring, recording, and auditing of sessions, commands, and privileged access actions.

Since its creation in October 2015, Gartner Peer Insights has received over 350,000 reviews in more than 350 industries. The Voice of the Customer report summarizes reviews from the evaluation platform to assist IT leaders in choosing the best tools according to their organizations’ needs. These reviews complement Gartner’s assessment methodology and have an important influence on the decision-making process, considering the users’ experiences in implementing and operating the solutions.

To be considered in the report, providers must have obtained 10 or more reviews during the eligible submission period, which is usually 1 year. According to the Voice of the Customer 2021 report, Gartner Peer Insights has published 924 reviews in the period ended in November 2020. It is worth remembering that reviews from customers with less than USD 50 million in revenues are excluded from the methodology adopted by Gartner. In the period evaluated, senhasegura has received 54 reviews with an average score of 4.8, the second-highest review in the PAM market. It is worth mentioning the Service and Support aspect, also with a 4.8 score. Besides, 96% of our customers recommend the senhasegura Security platform.

Some testimonials from senhasegura’s users on the Gartner Peer Insights platform include:

“Excellent PAM (tool) for DevOps and Secrets Management, Fast deployment, and great Support. – Portfolio and Program Management for a client with sales between USD 250M and 500M.

The solution is very flexible and scalable. It has integrated very well into our DEVOPS CICD environment composed mainly of Kubernetes, Docker, Jenkins, and Gitlab. The architecture adopted was a 3-node active-active cluster in our AWS account, as we had a large number of applications depending on it. Also, the integration with AWS Watch gave us real-time PAM on ephemeral servers. The secret discovery tool helped us to have visibility of secrets in the pipeline and allowed us to rotate them during the application deployment stage without having to refactor each application in the first place”

For another customer with a turnover of more than USD 1 billion, senhasegura “allows a PAM approach to IT and OT environments for industry 4.0”.

Finally, one more satisfied customer, from the telecommunications and billing area with earnings between USD 3 and 10 BI, considers that “senhasegura’s intuitive wizards and all-in-one architecture facilitate deployment, even in a complex telecommunications company scenario, including high availability (HA) and disaster recovery (DR). The tool is also adherent to local and cloud environments and integrates seamlessly with our infrastructure with various vendors and technologies, including legacy devices.”

Among the 14 providers considered in the Voice of the Customer report, those who obtain a higher score than the market average, evaluated by more than 50 customers during the eligible period, receive the Customer’s Choice seal. Also, customer reviews must be represented in different segments, sizes, and regions. For Gartner, this is a way to recognize both the most satisfied PAM customers and the solutions offered by providers.

Once again we reinforce our pride in being listed in the Gartner Voice of the Customer report and receiving the Customer’s Choice seal. To find out more about what our customers have to say about senhasegura, and if you also want to leave your testimonial, visit our page on Gartner Peer Insights.

Disclaimer

Gartner Peer Insights Customers’ Choice constitutes the subjective opinions of individual end-user reviews, ratings, and data applied to a documented methodology. They do not represent opinions, nor do they constitute an endorsement by Gartner or its affiliates.

Gartner does not endorse any vendor, product, or service depicted in their research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner’s research publications consist of the research organization’s opinions and should not be construed as statements of fact. Therefore, Gartner disclaims all warranties, express or implied, concerning this research, including any warranties of merchantability or fitness for a particular purpose.

Privileged credentials are spread across the infrastructure of organizations of all sizes and types. Through them, it is possible to take a series of administrative actions, such as significant changes in assets and critical systems as Domain Admin servers or ERP systems. No wonder one can also call them “keys to the kingdom”.

And ensuring the security of these “keys” and privileged access is not an easy task for those responsible for Information Security. And taking into account the latest news of data leaks, not just IT teams but all organizational leaders are aware of the risks associated with privileged credentials and how such risks are considered to be part of the business strategy.

It is also worth remembering that, driven by the shift to decentralized models, we saw a boom of cloud-based approaches. For this reason, according to Gartner, more than half of global companies that already use Cloud will adopt a 100% Cloud-based strategy by 2021. In addition, the increase in connected devices as a result of the expansion of IoT, Industry 4.0 (also called Industrial IoT), DevOps, and other digital transformation initiatives has also increased the number of connected devices and privileged credentials. Many of these credentials are not associated with people and are called service accounts. As they are not associated with a user, in most cases, these accounts are not properly managed and monitored by the security teams, which increases the risk of being exploited by malicious attackers.

And for those who think cyberattacks are limited to large organizations, 28% of these attacks were performed against small and medium-sized businesses, according to the Data Breach Investigation Report from 2020. Also, research by the National Cyber Security Alliance has found that 60% of these companies shut down within 6 months after a cyberattack.

Regarding cyberattacks, some of the biggest and most recent ones involved the lack of proper protection for privileged credentials. The attack on SolarWinds, for example, came to show us the need to ensure the security of these credentials. This is because, by obtaining improper access to the infrastructure through malware, malicious attackers were able to move laterally through the infrastructure via compromised privileged credentials.

Thus, the goal of Privileged Access Management is to assist organizations to protect, control, manage, and monitor privileged access to critical assets. Therefore, by centralizing the management of privileged credentials in one place, a PAM solution is able to ensure the maximum level of security, controlling access and monitoring suspicious activities.

Gartner considers Privileged Access Management so important that it chose this market as the number one security project for two years in a row in its publication Top 10 Security Projects. And to address the Privileged Access Management scenario, Gartner has released the Competitive Landscape: Privileged Access Management report, prepared by its researcher Swati Rakheja.

And with the increase in PAM adoption, mainly through SaaS deployments, privileged credential management solutions, which were previously limited only to global organizations, are now also reaching small and medium-sized companies. Also according to Gartner’s report, the PAM market will continue to experience great adoption, expecting a compound annual growth (CAGR) of 10.7% between 2020 and 2024, reaching the size of USD 2.9 billion in 2024.

Considering that PAM use cases are evolving along with the capabilities and functionality of the solutions, and in order to continue to serve this large and promising market, PAM providers must reassess their strategic positioning in the market by offering new features to meet the needs of organizations of all sizes.

Some of the basic functionalities of a PAM solution, according to Gartner, include everything from credential discovery, onboarding, and management through password vaulting and rotation to privileged access governance and recording and auditing capabilities, such as privileged activity logging and reporting.

While small and medium-sized companies are starting their PAM implementations with these basic functionalities, global organizations are including advanced PAM use cases, which cover, for example, Just-in-time, or JIT access. When using JIT approaches, the solution performs access provisioning based on time of use, reducing the attack surface and the risks of attacks that exploit privileged credentials.

Also, functionalities based on Artificial Intelligence and Machine Learning, Privileged Task Automation, or PTA, and privileged session auditing are also included in the list of advanced PAM functionalities.

Other emerging needs in the PAM market are access management in multi-cloud and DevOps environments, including CI/CD automation and secrets management.

It is important to note that this difference in the use of PAM features also extends to geographic regions: while emerging markets such as Asia-Pacific and Latin America are still implementing basic Privileged Access Management features, more mature markets such as the European and North American already consider and implement more advanced use cases.

Finally, Gartner’s report presents the competitive profile of the main provider within the PAM market, including senhasegura. In this profile, Gartner brings information such as the product or portfolio overview and how the provider competes in the market.

Regarding senhasegura, Gartner highlighted our PAM offer based on the privileged access life-cycle, considering the Before-During-After approach. This life-cycle includes aspects from the discovery of assets, credentials, and digital certificates to the visibility of actions performed in the environment, allowing the organization to cover all aspects associated with the protection of credentials and privileged access.

As a competitive advantage of senhasegura, Gartner mentions Keystroke Dynamic Identity, or KDI. Based entirely on Artificial Intelligence and Machine Learning, KDI allows the continuous verification of the user’s identity through behavioral biometrics. Gartner also shows that senhasegura has been highly praised by its users for its ease of use and quick installation, not to mention its intuitive and user-friendly interface.

The year 2021 has arrived, and organizations of all types and sizes are continuing their efforts to adapt their workforce to the new work reality imposed by the Covid-19 pandemic. People, who were previously working using corporate devices and infrastructure within its security perimeters, have been forced to quickly change their approach, now working from their homes and accessing the same resources as before lockdowns. And according to Cisco research published in the Future of Secure Remote Work report, even with the introduction of a vaccine against the coronavirus, IT decision-makers believe that a significant part of this workforce will continue to operate remotely, thereby accelerating the move to Cloud-based models and their projects linked to digital transformation.

Many companies, however, did not have the adequate infrastructure to support a huge number of people working from their homes, let alone to ensure that sensitive data was not exposed. The change introduced by the pandemic has created a strong demand for digital solutions, bringing an important mission for the Information Security teams: not only to protect the company, its employees, and customers but also to guarantee business continuity. A Promon survey of 2,000 remote workers provides some worrying data: almost two-thirds of them had not received any cybersecurity training in the past 12 months. Besides, 77% of them are not concerned with data security while working from their homes. It is worth remembering that data protection laws provide for heavy sanctions in case of data leaks. If the personal data of Brazilians are leaked, for example, a company is subject to fines that can reach 2% of revenues or 50 million reais.

In this context, the Covid-19 pandemic also brought new attack vectors to this entire remote workforce. With so many people using insecure devices and networks to perform their daily activities, malicious attackers saw an opportunity to exploit security gaps introduced by this form of work. Also according to the Cisco report, 61% of decision-makers have reported an increase of 25% or more in cyber threats since the pandemic began in March 2020. And for those who think cybersecurity is something that concerns only global organizations, this increase in threats is also reported by small (55%) and medium-sized (70%) companies. But what aspects should Information Security leaders consider in order to guarantee the security of data transmitted via unprotected devices and networks?

Virtual Private Network, or VPN – as a basic tool in the kit of those who want to guarantee data security, VPNs are old known to IT teams. In addition to the function of avoiding geographical restrictions, the use of these tools also improves privacy on the internet. Also, a VPN allows you to encrypt all internet traffic through devices;

Wi-Fi, or Wireless Connections – most Wi-Fi networks are secure in some way. However, when outside their workspaces, employees should be aware that using public wireless networks is one of the preferred targets for malicious agents to spy on internet traffic and collect sensitive data

Home Routers – many people do not change the passwords for their home routers when they are installed, which increases the risk of falling victim to a cyberattack. To prevent any malicious attacker from having access to the home network and thus gaining improper access to critical data, the first step includes changing the router’s password. Also, it is interesting to encourage employees and third parties to check and install device firmware updates.

Passwords – In these times, it is more important than ever that your passwords are properly protected. Unfortunately, many people use the same password for multiple-service access credentials, both personal and corporate. This means that if a malicious attacker has access to a compromised password, it will be much easier to gain access to other services, including corporate accounts. Therefore, it is recommended to use a PAM solution to manage these privileged credentials.

Multi-Factor Authentication – often, strong passwords are not enough to protect systems from unauthorized access. If a criminal has access to a credential compromised in a data leak, it is not difficult to compromise other user accounts. Thus, by using multi-factor authentication, such as confirmation via an OTP (One-Time Password) generated by an application or SMS, it is possible to add an extra layer of protection to user accounts;

Backups – all user files must be configured to be backed up, preferably in a cloud-based environment. If there is a cyberattack through malware, such as ransomware, and the data is not properly saved, it is not possible to recover it without paying a ransom, which can directly affect the victim’s activities and even the business continuity;

Phishing – in addition to investing in cybersecurity solutions, it is also necessary to train employees appropriately to learn how to deal with phishing attempts or other social engineering-based attacks by malicious attackers to gain improper access to systems. One way to address this problem is to alert employees how to detect suspicious emails from unknown senders, especially if it involves any user action, such as clicking a link or opening an attachment. Even messages received from trusted senders must be considered and verified before they are opened.

As remote work becomes more and more common, companies of all sizes need to implement infrastructure in addition to the appropriate policies to minimize their exposure to cybersecurity risks. The list we presented here is a good start to give an idea of what should be considered in order to create an adequate policy to ensure the protection of the remote workforce. In this way, it is possible to reduce the risks of cyberattacks and avoid heavy penalties from data protection laws, which can affect the trust of employees, partners, suppliers, and even business continuity.

Risk management quantifies and qualitatively describes the risk of Information Security, allowing companies to prioritize risks according to their severity and thus ensure business continuity. 

Risk management determines the value of an information asset, identifies the applicable threats and vulnerabilities that exist (or could exist), identifies the existing controls and their effects on the identified risks, determines the potential consequences, and finally prioritizes them.

After this definition, how is it possible to develop a strategy for risk management within a company? What are the main risks associated with Information Security? Also, find out what High Availability and Contingency has to do with risk management and what are their main differences in keeping your system secure.

Keep reading this article and learn how risk management in information security can contribute to your business continuity.

How does Information Security Risk Management work?

Risk management in information security is the process associated with the use of information technology. It involves identifying, assessing, and addressing risks to the confidentiality, integrity, and availability of a company’s assets.

The ultimate goal of this process is to address risks according to a company’s risk tolerance. Companies should not expect to eliminate all risks. Instead, they should seek to identify and achieve an acceptable level of risk for business continuity.

How to develop an Information Security Risk Management strategy?

Managing risks is an ongoing task, and your success will depend on how they are assessed, plans are communicated, and functions are maintained. Identifying the people, processes, and technologies required to help you deal with the steps below will develop a solid foundation for a risk management strategy and program in your company, which can be developed over time.

Identification

This stage is the process of identifying your digital assets that can include a wide variety of information: confidential company information, such as product development and trade secrets; Personal data that can expose employees to cybersecurity risks, such as identity theft regulations. Another example is those companies that handle credit card transactions and need PCI-DSS compliance.

Assessment

This is the process of combining the information you have gathered about assets, vulnerabilities, and controls to define risks. There are many structures and approaches to this.

Treatment

Once a risk has been assessed and analyzed, the company will need to select the risk treatment options. In this scenario, companies can accept the risk or prevent it.

Communication

Regardless of how risk is handled, the decision needs to be communicated within the company. Stakeholders need to understand the costs of whether or not to address risk and the reason behind such a decision. Responsibility and accountability need to be clearly defined and associated with individuals and teams in the company to ensure that the right people are engaged at the right times in the process.

Main risks associated with Information Security

Security risks are inevitable, so the ability to understand and manage risks for systems and data is essential to a company’s success. 

If you are able to address the risks below and respond effectively to security incidents, you can find out how to better resist cyber threats and reduce potential risks in the future.

Privilege Abuse

In most technology environments, the principle of least privilege is not valid. There are many reasons why privileges greater than necessary have been granted to a user.

Granting excessive permissions is problematic for two reasons: approximately 80% of attacks on corporate data are actually performed by active or dismissed employees. Privileges excessively granted or not revoked at the right time make it simple for someone to perform malicious actions.

Third-party Access

A number of third parties, including suppliers, contractors, consultants, and service providers have access to network resources, which allows them to modify, replace, or impact your company’s operational service. This access is considered privileged and needs to be even more protected than the access by an employee.

Companies apply efforts to protect their networks, but forget about third-party access security controls. These controls can protect third-party access to privileged credentials, as well as strengthen security aspects that are normally exploited by attackers to gain access to the corporate network.

Insider Threats

When it comes to data breaches, employees themselves can be one of the biggest risks to an organization. These threats can be: accidental, when personnel is only poorly trained; negligent, when employees try to bypass implemented policies; or malicious (the most dangerous), when an employee is motivated by financial gains, espionage, or revenge.

HA (High Availability) and DR (Disaster Recovery / Contingency) as metrics for Risk Management

Any good system these days must be built to expect the unexpected. No system is perfect and, at some point, something will happen that will cause a system to malfunction (a fire, a hurricane, an earthquake, human error – the list goes on). Since systems can fail in different ways, they need to be designed with the expectation that a failure will occur.

Thus, there are two related, but generally confusing, topics that work on the system architecture that mitigate failures: high availability (HA) and disaster recovery (DR).

High availability simply eliminates single points of failure, and disaster recovery is the process of putting a system back into an operational state when it goes down. In essence, disaster recovery is triggered when high availability fails.

Fundamentally, high availability and disaster recovery have the same goal: to keep systems up and running in an operational state. The main difference is that high availability is designed to deal with problems when a system is running, while disaster recovery must deal with problems after a system failure.

Regardless of a system’s high availability, any system in production, no matter how trivial, needs to have some kind of disaster recovery plan in place. And this should be included in your information security risk management strategy.

According to a report recently published by Kaspersky, the number of users who have experienced some type of cyberattack in the first half of 2020 increased by 20,000%.

Also, the company BBOViz points out that Brazil is the second country that suffers the most threats from ransomware in the world, just behind India.

Alarming statistics show that protecting a corporation’s confidential data goes beyond mandatory legislation, as data leaks can generate financial and reputational losses as great as penalties for breaching data protection laws.

There are several reports from large companies that have been affected by some type of malware, significantly impacting their business goals. Braskem, for example, was affected by ransomware that had a major impact on its financial health, reducing its revenue by about 45%.

Another recent case occurred in a Chilean public bank, which suffered a ransomware attack that forced them to keep all their branches closed for a day and part of the branches for two days, strongly impacting their reputation – both in terms of image and finances.

Even though there are many reports of cyberattacks around the world, there have never been so many solutions to protect a corporation from them, such as the implementation of the principle of least privilege.

What is the principle of least privilege?

The principle of least privilege is one of the bases for information security. Its main goal is to grant users access to environments that are required for them to perform their tasks. In other words, with the principle of least privilege, users do not access environments they do not require, avoiding internal threats, data leaks, and hacker infiltration in critical environments of a company.

Risks of not using the principle of least privilege

By allowing users to have privileged access to environments that are not required, several security holes are opened in a company, such as the release of Windows administrator privileges for employees, which allows them to install any malicious software, with or without malicious intent, or for a hacker to break into a machine and install this malicious software, increasing business risks and the attack surface.

In addition, allowing users to have excessive privilege in cloud environments also leaves the company’s data vulnerable to attacks and internal threats.

How to implement the principle of least privilege 

Through the senhasegura solution, you have several security locks that ensure users access only the environments required by them. Besides monitoring the way the user is performing privileged access, the senhasegura solution registers, records, and notifies those responsible for information security about any malicious activity within the privileged session.

Through this simple practice, they significantly minimize the chances of a cybercriminal accessing sensitive company data and extracting information.

Request a free demo of the senhasegura solution and learn how the principle of least privilege will change your company’s cybersecurity situation.

With the increase in phishing attacks all over the world due to the outbreak of COVID-19, companies are reassessing the efficiency of their information security systems, since the home office opens loopholes for a company’s security and such type of malware.

One of the first steps for you to ensure your company is secure is by protecting user identities so that in the event of a cyberattack on your corporation, the databases containing personal, sensitive, and financial information are protected by a PAM solution.

In addition to preventing leaks of personal data, privacy abuse, loss of reputation, and financial disasters, your company complies with data protection laws, such as the LGPD (General Data Protection Law) and GDPR (General Data Protection Regulation).

Even though it is a fundamental practice for information security, many companies ignore good practices for PAM and do not protect user identities as they should, opening loopholes for information security.

The importance of protecting your user identities

From the use of a PAM solution, all the company’s critical data is protected, since the access to this data needs one of the privileged credentials, also known as user identities.

The only people who must use these identities are those who need to access the environments to perform their tasks, so the number of people with this type of access is limited.

There are reports of hackers being able to steal these user identities through malware, such as phishing.

Typically, the goal of this type of attack is to target someone at the top of a company, such as directors and coordinators, and collect sensitive information from the corporation, such as the high-privilege credential of these people. 

According to Gartner, 95% of these attacks happen via email, which makes it difficult to detect their installation on a machine or network infrastructure, leaving the entire corporation vulnerable.

How to protect your user identities

Some practices are critical to maintaining the security of corporate user identities, such as managing privileged credentials.

Discovering compromised identities quickly is not an easy task, but using a complete PAM solution that detects suspicious actions within the privileged session quickly is the best way to keep your company secure.

Besides recording all actions taken, your PAM solution must notify you in real-time when any suspicious activity occurs, so that the person responsible for managing this can take appropriate measures, allowing a quick response to incidents and reducing operational costs.

In addition, it is important to check the expiration of the digital certificates of your company’s access environments. Being unaware of the expiration of a certification opens many security holes in a company.

The senhasegura solution ensures these and other measures to protect user identities, eliminating every security hole in your company when it comes to PAM.

Request a demo and find out why senhasegura has the best score (4.9/5) among competitors on Gartner Peer-insights.

Due to COVID-19, the attention of CISOs had to be reinforced to plan an efficient information security strategy, and to help in this task, Gartner has published a very interesting report, which pointed out some security trends and risks for information security in 2020.

According to Peter Firstbrook, VP Analyst at Gartner, “The pandemic and the resulting changes in the business world have accelerated the digitization of business processes, endpoint mobility, and the expansion of cloud computing in most organizations.”

As a result, many companies have revised their remote access policies and migrated to cloud systems, increasing productivity and information security risks. Check out the main trends that Gartner has listed:

XDR

Through XDR (External Data Representation) solutions, the detection of threats becomes faster and more accurate in emails, endpoints, servers, networks, etc.

Task Automation

Through automation tools, tasks that are performed repeatedly are done in a faster, scalable way, without errors and risks to a company’s information security.

It is recommended that this automation be done in repetitive tasks so that professionals focus on functions that demand more time and will have a greater impact on the company’s security.

Artificial Intelligence

Through the use of artificial intelligence in your company’s information security, it is possible to protect digital business systems, combine it with packaged security products to enhance security defense capabilities, and prevent the improper use of artificial intelligence by attackers.

Enterprise-level CSOs

With the significant increase in cyber-physical attacks, hiring CSOs is becoming a trend across companies.

In addition to adding to IT security, these professionals also work in OT security, physical security, supply chain security, product management security, etc. This significantly reduces the risks to information security.

Privacy

From the sanction of data protection laws such as LGPD and GDPR, data privacy has become an obligation to be followed, and this affects the entire corporation, which requires collaboration from all areas, such as IT, HR, legal, management, etc.

Digital Security and Trust

The importance of maintaining consumer security at points of contact has become an advantage for companies.

Having a team focused on the administration of all points of contact makes the exchange of information both secure and complete, regardless of the means of contact chosen by the customer, which reduces the risks to information security.

Zero-trust Network Access Technology

Access to environments through VPNs tends to decrease. Through Zero-trust Network Access (ZTNA), companies have greater control over remote access.

ZTNA only communicates with the ZTNA service provider and can only be accessed through the ZTNA provider’s cloud service, which avoids information security risks.

Managing privileged access to a corporation has become an obligation almost everywhere in the world. Laws such as the LGPD (General Data Protection Law) and GDPR (General Data Protection Regulation) oblige companies to maintain the integrity and security of the data providers’ personal information.

Also, companies operating in countries that do not have data protection laws yet are subject to great pressure from the market to adopt certifications that guarantee the integrity and security of personal data, such as ISO 27001, NIST’s Cyber Security Framework, and PCI DSS.

One way that companies have found to comply with these standards is by adopting an efficient privileged access management solution, but when implementing this type of solution, companies face a great difficulty in integrating the 3 phases of privileged access management to cover the complete cycle of these accesses.

To help you in this task, we have separated the 3 fundamental phases for you to see if your privileged access management solution performs accesses in a broad and efficient way. Check them out:

Before

In order to have a broad and efficient privileged access management, it is necessary to pay special attention to the initial phase of managing privileged credentials.

This phase is responsible for provisioning and guaranteeing access to certified machines and privileged credentials through digital certificates, passwords, SSH keys. Therefore, it is really important.

During

This is the part where privileged access management actually takes place, making it possible to track all user activities in the privileged session in real time, monitor, and analyze suspicious behaviors from users and machines, etc.

Having a solution that can define and limit the tasks that a privileged session will be allowed to perform is essential for your company’s information security to succeed.

After 

After performing the two previous phases, it is important that your privileged access management solution records every action taken in the privileged session. Through this audit, your company ensures that, during the sessions, there are no security breaches, can record all actions performed by users and machines, and allow viewing the privileged session recording.

Points that require attention

There is a great difficulty for companies to implement this type of technology, since most suppliers do not offer an integrated support, in which the 3 phases of the management of privileged credentials are interconnected, and that makes the companies end up opting for hiring more than one solution, so that each one performs a different part of the task.

Unlike other solutions, senhasegura offers the market an integrated solution, through which it performs the 3 phases effectively in just one environment, facilitating the management of privileged credentials and keeping your company secure, free from fines and leaks of sensitive data.

Click here and see in detail how the 3 phases of senhasegura’s privileged access management work.