Function Area

ITSM > Patch Management

Atera AI-Powered IT Management Platform

Founded in 2011 and headquartered in Tel Aviv, Israel, Atera provides an all-in-one IT management platform integrating RMM (Remote Monitoring and Management) and PSA (Professional Services Automation) capabilities. Initially focused on MSPs, Atera has expanded to serve internal IT departments, leveraging AI technology to shift IT management from reactive to proactive and predictive models.

  • Offers a single platform integrating RMM and PSA features to streamline IT workflows.
  • Utilizes AI technology (Action AI™) to automate script generation, ticket remediation, and predictive analytics, enhancing efficiency.
  • Offers a unique per-technician pricing model with unlimited endpoints, providing cost-effectiveness and scalability.
    Supports comprehensive patch management and software deployment for Windows, Mac, and Linux.
  • Provides complete functionalities including remote access, real-time monitoring, help desk, reporting, and analytics.
  • Emphasizes security and compliance, offering a HIPAA BAA option.

Atera AI-Powered IT Management Platform

Founded in 2011 and headquartered in Tel Aviv, Israel, Atera provides an all-in-one IT management platform integrating RMM (Remote Monitoring and Management) and PSA (Professional Services Automation) capabilities. Initially focused on MSPs, Atera has expanded to serve internal IT departments, leveraging AI technology to shift IT management from reactive to proactive and predictive models.

  • Offers a single platform integrating RMM and PSA features to streamline IT workflows.
  • Utilizes AI technology (Action AI™) to automate script generation, ticket remediation, and predictive analytics, enhancing efficiency.
  • Offers a unique per-technician pricing model with unlimited endpoints, providing cost-effectiveness and scalability.
    Supports comprehensive patch management and software deployment for Windows, Mac, and Linux.
  • Provides complete functionalities including remote access, real-time monitoring, help desk, reporting, and analytics.
  • Emphasizes security and compliance, offering a HIPAA BAA option.

ESET Endpoint & Network Security Protection

ESET is a long-standing global digital security provider known for its proactive cybersecurity technology, protecting over a billion internet users and 400,000 business customers worldwide. The company has 13 R&D centers globally.

  • Core management platform ESET PROTECT offers cloud or on-premises deployment options, unifying the management of ESET security solutions.
  • Provides tiered protection plans (Entry, Advanced, Complete, Elite), ranging from basic endpoint protection to comprehensive security including XDR and MDR services.
  • Offers standalone or add-on security solutions, including endpoint security, mobile device protection, full disk encryption, vulnerability & patch management, cloud application protection (M365 / Google Workspace), mail server security, multi-factor authentication (MFA), etc.
  • Provides professional services such as MDR, premium support, threat intelligence, and cybersecurity awareness training.
  • Emphasizes a proactive, multi-layered defense strategy combining AI and expert experience.
  • Solutions are designed to be lightweight with minimal impact on system performance.