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Continuous Data Protection: The CISO’s Bugaboo

As Chief Information Security Officers (CISOs) grapple with the daunting task of ensuring the security and integrity of their data assets, they are faced with a myriad of challenges that make continuous data protection a veritable bugaboo. In this blog post, we will delve into the biggest hurdles that organizations encounter in their quest for continuous data protection and explore how network access control (NAC) can support this crucial cybersecurity strategy.

Grappling with the Sheer Volume of Data

The exponential growth in data creation, storage, and processing presents a formidable challenge for organizations striving to maintain continuous data protection. This surge in data volume stretches the capabilities of traditional security measures, making it increasingly arduous to ensure every piece of information is adequately monitored and safeguarded. As the digital footprint of companies expands, so does the complexity of discerning sensitive data from the vast streams of information flowing through networks daily. This scenario complicates efforts to enforce data protection policies consistently and effectively, requiring a shift towards more dynamic and scalable solutions.

The task of keeping pace with data proliferation is further complicated by the need to adapt security mechanisms to a rapidly changing threat environment. As organizations navigate through these turbulent waters, the importance of deploying robust data protection strategies that can accommodate the swelling tides of data becomes unequivocally clear. In this context, the role of advanced technologies and methodologies, capable of scaling with the expanding digital landscape, is paramount. Engaging with these challenges head-on is essential for securing the data lifecycle in its entirety, ensuring the resilience of data protection efforts against the backdrop of an ever-growing data expanse.

The Evolving Complexity of Cyber Threats

The landscape of cyber threats transforms with bewildering speed and sophistication, presenting an unrelenting challenge to organizations dedicated to safeguarding their sensitive data. As adversaries refine their methods, employing increasingly advanced malware, ransomware, and leveraging the nuances of social engineering alongside insider threat strategies, the task at hand for CISOs becomes not just about defense but proactive anticipation. The continuous metamorphosis of these threats necessitates a dynamic cybersecurity strategy, one that is adaptable and can preemptively address potential vulnerabilities before they are exploited. This strategy involves a deep understanding of the adversary’s playbook—recognizing that what worked as a defense yesterday may not suffice tomorrow.

It’s a high-stakes game of chess, where staying several moves ahead requires constant vigilance, rapid adaptation, and the deployment of comprehensive detection and prevention mechanisms. The objective is clear: to create a security environment so robust that it not only identifies and neutralizes immediate threats but is also agile enough to evolve with them. This proactive posture enables organizations to not just react to the landscape of cyber threats but to anticipate and mitigate them effectively, ensuring the continuous protection of their precious data assets.

The Tightrope of Regulatory Compliance

Navigating the intricate landscape of regulatory compliance poses a unique challenge in the realm of continuous data protection. The burgeoning quilt of laws and standards sets a high bar, compelling CISOs to meticulously orchestrate their cybersecurity strategies within the confines of legal frameworks. This complex task is akin to weaving through a labyrinth, where each turn demands precision and foresight. The stakes are high, with potential pitfalls not limited to financial penalties but extending to reputational damage and a loss of consumer confidence—a scenario no organization wants to face.

To straddle this tightrope effectively, it requires a judicious blend of vigilance and adaptability. Mastery over the details of relevant regulations, coupled with a keen ability to forecast how evolving compliance requirements may impact data protection strategies, is essential. This dance with regulatory frameworks isn’t just about avoiding penalties; it’s about fostering a culture of compliance that permeates every layer of an organization’s data protection efforts. It demands a proactive posture, where the alignment between compliance mandates and cybersecurity measures is continually assessed and recalibrated.

In this intricate ballet, the agility to adjust and refine data protection protocols in response to shifting regulatory landscapes becomes a hallmark of strategic foresight. It’s a complex, yet critical, balance to maintain, ensuring that the continuous protection of data goes hand in hand with steadfast compliance.

Implementing Effective Network Access Control Strategies

Navigating the intricate dance of network security, particularly within the domain of continuous data protection, demands a nuanced approach that Network Access Control (NAC) offers. NAC emerges not just as a tool, but as a strategic ally for CISOs aiming to fortify their cybersecurity defenses. By laying down a comprehensive framework that dictates who accesses what within the network, NAC brings a level of granularity and precision to security policies that is indispensable in today’s digital environment. The essence of NAC lies in its ability to scrutinize and manage access requests in real-time, ensuring that only authorized users and devices can engage with critical data and infrastructure. This proactive vetting process is instrumental in preempting unauthorized access, thereby mitigating potential data breaches at their inception.

Implementing NAC strategies transcends the mere deployment of technology; it embodies a commitment to evolving security practices that are adaptive, robust, and ahead of the curve. It’s a testament to the axiom that in the realm of cybersecurity, anticipation and precision are the cornerstones of resilience. Through NAC, organizations can achieve a dynamic balance between accessibility and security, a balance that is crucial for nurturing a protected yet agile digital ecosystem.

The Role of Network Micro-Segmentation in Data Protection

Network micro-segmentation stands as a critical fortress in the landscape of continuous data protection, offering a meticulous strategy for fortifying an organization’s cyber defenses. This methodical approach carves the network into distinct, manageable segments, each acting as a secured enclave that significantly narrows the attack vectors available to malicious actors. It’s akin to compartmentalizing a submarine’s hull, where if one compartment is breached, the integrity of the whole remains uncompromised.

By implementing micro-segmentation, the potential damage inflicted by cyber threats is not only contained but drastically minimized, ensuring that critical assets and sensitive data remain shielded within their respective secure zones. This segmentation provides an enhanced level of control and visibility over network traffic, allowing for more precise monitoring and swift action against unauthorized activities. The agility and precision afforded by network micro-segmentation are indispensable in a digital age where threats are not only ubiquitous but can strike with devastating precision. It enables organizations to adopt a proactive stance, transforming their networks into landscapes where security and data protection are intrinsically woven into the fabric of their digital environment, thus reinforcing the bulwarks against the ceaseless tide of cyber threats.

Enhancing Endpoint Risk Posture

In the realm of continuous data protection, the security of endpoints—ranging from laptops and smartphones to servers and IoT devices—cannot be overstated. These gateways into an organization’s network are often targeted by adversaries seeking to exploit any vulnerability. The robustness of an organization’s cybersecurity framework significantly hinges on its ability to conduct thorough endpoint risk posture assessments. This strategic approach involves a comprehensive evaluation of the security status of each endpoint, identifying potential vulnerabilities and areas of non-compliance that could serve as footholds for cyber attackers.

Through meticulous assessment and subsequent remediation efforts, organizations can proactively address these weak spots, thereby enhancing the overall security fabric. The implementation of state-of-the-art endpoint protection platforms (EPP) and endpoint detection and response (EDR) solutions empowers CISOs with the tools needed to thwart attempted breaches. These solutions facilitate continuous monitoring and the instant analysis of threat data, enabling the rapid neutralization of risks.

By prioritizing endpoint risk posture, organizations adopt a posture of resilience, effectively minimizing the attack surface and elevating their defensive mechanisms against the sophisticated cyber threats that pervade the digital era. This proactive stance not only safeguards data but also fortifies trust within the digital ecosystem, a paramount concern for any CISO steering their organization through the complexities of today’s cybersecurity landscape.

Automating Remediation and Response

In an era where cyber threats morph with alarming agility, the necessity for swift, precise countermeasures has propelled the adoption of automation in the cybersecurity realm. Embracing automation empowers organizations to transcend traditional, slower response strategies, facilitating a more immediate and effective confrontation with potential breaches. This shift towards automated processes is not merely about efficiency; it’s about augmenting the capabilities of security teams, enabling them to focus on strategic oversight rather than getting bogged down by the deluge of alerts and minor incidents.

By integrating automated remediation protocols, organizations can ensure that responses to threats are not only rapid but also consistent and reliable, minimizing human error and enhancing the overall security posture. In this dynamic battlefield, where adversaries continually evolve, the ability to automatically adjust defenses and remediate vulnerabilities in real-time becomes a critical asset, reinforcing an organization’s defenses against the sophisticated cyber threats of today. Automation, therefore, stands as a beacon of innovation, guiding CISOs towards a more resilient and proactive cybersecurity strategy.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Portnox
Portnox provides simple-to-deploy, operate and maintain network access control, security and visibility solutions. Portnox software can be deployed on-premises, as a cloud-delivered service, or in hybrid mode. It is agentless and vendor-agnostic, allowing organizations to maximize their existing network and cybersecurity investments. Hundreds of enterprises around the world rely on Portnox for network visibility, cybersecurity policy enforcement and regulatory compliance. The company has been recognized for its innovations by Info Security Products Guide, Cyber Security Excellence Awards, IoT Innovator Awards, Computing Security Awards, Best of Interop ITX and Cyber Defense Magazine. Portnox has offices in the U.S., Europe and Asia. For information visit http://www.portnox.com, and follow us on Twitter and LinkedIn.。

ESET to Present on UEFI Security Threats and Cybersecurity Breakthroughs at RSA 2024

Booth visitors try their hand at “PREVENT,” ESET’s custom VR game, while learning about AI-native prevention for tomorrow’s threats

San Diego, BratislavaApril 30, 2024ESET, a global leader in cybersecurity solutions, today announced its participation in the upcoming RSA Conference in San Francisco from May 6–9, 2024. At the event, which brings together IT experts from around the world, ESET Malware Researcher Martin Smolár will present on critical vulnerabilities and long-lasting problems in Unified Extensible Firmware Interface (UEFI) security, which resulted into the discovery of the BlackLotus UEFI bootkit. Details about the session, which takes place on May 7 at 1:15pm PT in Moscone West, Room 3002, are available here.

“Although UEFI firmware is widely deployed, and number of the real UEFI threats is increasing every year, most organizations overlook the security risks in this critical computing layer. UEFI bootkits are very powerful threats, having full control over the OS boot process and thus capable of operating stealthily and disabling various security mechanisms. Martin’s presentation discloses the latest tactics being used by adversaries and how organizations can ramp up their own security posture,” said Michal Jankech, Vice President of SMB and MSP segments at ESET.

Visitors to ESET’s Booth 1761 in the South Expo Hall will hear about AI-native prevention for tomorrow’s threats while getting the chance to play ESET’s immersive VR game “PREVENT,” developed for RSA attendees. Demos at the booth include:

  • Next-Gen Endpoint and XDR – Learn about ESET’s cloud-delivered XDR-enabling solution, ESET Inspect, and how it facilitates unparalleled threat and system visibility. Now integrated with the ESET AI Advisor, this solution leverages generative AI to enhance incident response and interactive risk analysis, thus answering the wish of many companies to be able to utilize the advantages of XDR solutions even with limited IT resources.
  • ESET Threat Intelligence – As organizations look to mitigate risk and extend their security intelligence, ESET Threat Intelligence feeds and premium APT reports leverage real-time, globally sourced curated data insights on cyber threats ranging from targeted attacks to zero-days and botnet activities. This global visibility enables businesses, governments, and channel companies to make critical decisions faster, giving them a strategic advantage and competitive edge in the fight against cybercrime.
  • Managed Detection and Response (MDR) – Attendees will learn how ESET MDR provides 24/7 threat monitoring, hunting, and remediation. ESET’s blend of AI technologies and human expertise delivers rapid responses within a 20-minute window. This rapid action minimizes damage and ensures the safety of organizations. With ESET MDR, businesses can focus on core objectives, knowing that their defenses are actively safeguarded.
  • Managed Service Provider (MSP) Program – ESET’s flexible and profitable model features tier-based volume pricing and real-time license usage tracking for efficiency in security management, optimizing resource allocation and elevating service quality. Whether MSPs serve a few clients or manage a large portfolio, ESET’s pricing structure adapts to their growth.
  • ESET Integrations – ESET has kickstarted its API integration program by partnering with industry leading security providers. Discover how we are supercharging our partners’ solutions with ESET telemetry thanks to globally sourced data from ESET Inspect and our collected research in the form of ESET Threat Intelligence feeds. 

“This year’s theme at RSA is ‘The Art of Possible’ – showcasing the importance of creativity and innovation to battle dynamic cyber threats. Following significant investments, we look forward to meeting with ESET partners, business customers, and prospective users from around the world at RSA who are looking to battle tomorrow’s toughest adversaries with next-generation AI-native solutions,” added Michal Jankech.

In addition to the live demos, ESET is hosting expert talks at its booth as well as specialized briefings at the Press Club SF, a few steps away from the Moscone Center. Register online to meet ESET technology and research experts at the show or attend private briefings, including sessions on Threat Intelligence and Corporate Solutions. Separately, visitors to the booth can hear a range of presentations, including Robert Lipovský highlighting how the ESET Threat Intelligence portal is enhanced with AI for quick responses, James Rodewald on the proactive capabilities of ESET’s Managed Detection and Response service, and presentations from ESET partners.

For more information on ESET’s presence at RSA and how to register for special events, visit RSCA2024 I ESET.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About ESET
For 30 years, ESET® has been developing industry-leading IT security software and services for businesses and consumers worldwide. With solutions ranging from endpoint security to encryption and two-factor authentication, ESET’s high-performing, easy-to-use products give individuals and businesses the peace of mind to enjoy the full potential of their technology. ESET unobtrusively protects and monitors 24/7, updating defenses in real time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company. Backed by R&D facilities worldwide, ESET became the first IT security company to earn 100 Virus Bulletin VB100 awards, identifying every single “in-the-wild” malware without interruption since 2003.

The Top 5 Biggest Cyber Attacks in Recent Memory

Recently, we’ve witnessed some of the biggest cyber attacks in history, shaking the foundations of industries and institutions worldwide. From ransomware to malware, these attacks have left a trail of destruction in their wake. Let’s delve into the top 5 biggest cyber attacks of the past 12 months and explore the chaos they have unleashed.

1. Optus Data Breach

In September 2023, Optus, Australia’s second-largest telecommunications company, experienced a massive data breach affecting 9.8 million users. This breach exposed customer data including names, addresses, phone numbers, and for some records, passport numbers. The breach resulted from a security flaw in an API that attackers exploited. Optus has faced significant scrutiny regarding its cybersecurity practices, and the incident has sparked calls for stronger data protection laws in Australia.

2. Uber and Rockstar Games Data Breach

In mid-2023, Uber reported a major security breach that also extended to other companies like Rockstar Games. An 18-year-old hacker claimed responsibility, stating that they gained access through social engineering and compromised employee accounts. At Uber, the attacker accessed several internal systems, though Uber claimed that no sensitive user data was exposed. For Rockstar Games, early development footage from the upcoming Grand Theft Auto VI was leaked online, causing significant disruptions.

3. Los Angeles Unified School District Ransomware Attack

In September 2023, the Los Angeles Unified School District, one of the largest school districts in the U.S., was hit by a ransomware attack that disrupted its IT systems. This attack highlighted the vulnerability of educational institutions to cyber threats, which often lack the resources to fend off sophisticated attacks. The district refused to pay the ransom, and the incident led to increased federal support for cybersecurity in schools.

4. Royal Mail Ransomware Attack

In January 2024, the UK’s Royal Mail service suffered a ransomware attack that severely disrupted international shipments. The attack, attributed to a Russian cybercrime group, led to significant delays and operational challenges. This incident demonstrated the broader implications of cyber attacks on critical infrastructure and logistical chains.

5. Health Service Executive of Ireland Ransomware Attack

Recovery and fallout continued from the May 2021 ransomware attack on Ireland’s Health Service Executive (HSE), the largest healthcare provider in the country. This attack had long-lasting effects into the following year, with costs for recovery and system upgrades expected to exceed €100 million. The incident served as a critical lesson in the importance of proactive cybersecurity measures in protecting sensitive health data and ensuring the continuity of critical healthcare services.

What Can these Attacks Tell Us?

These recent cyber attacks underscore the necessity for ongoing vigilance and investment in cybersecurity across all sectors. Each incident provides key insights:

  • Telecommunications and tech companies must enhance their API security and employee training to prevent data breaches.
  • Educational institutions require more robust funding and strategic planning to improve their cyber defenses.
  • Logistics and essential services should prioritize cybersecurity to maintain operations and trust in times of crisis.
  • Healthcare organizations must focus on securing patient data and critical healthcare systems against potential cyber threats.

These events call for an integrated approach to cybersecurity, involving updated regulations, enhanced security protocols, and continuous monitoring to mitigate the risks of future attacks.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Portnox
Portnox provides simple-to-deploy, operate and maintain network access control, security and visibility solutions. Portnox software can be deployed on-premises, as a cloud-delivered service, or in hybrid mode. It is agentless and vendor-agnostic, allowing organizations to maximize their existing network and cybersecurity investments. Hundreds of enterprises around the world rely on Portnox for network visibility, cybersecurity policy enforcement and regulatory compliance. The company has been recognized for its innovations by Info Security Products Guide, Cyber Security Excellence Awards, IoT Innovator Awards, Computing Security Awards, Best of Interop ITX and Cyber Defense Magazine. Portnox has offices in the U.S., Europe and Asia. For information visit http://www.portnox.com, and follow us on Twitter and LinkedIn.。

Understanding the difference between observability and monitoring

Knowing your network helps ensure availability, protect data, and fix technical issues. But what techniques should companies use to understand network performance? This blog will look at two popular solutions: observability and monitoring.

Observability and monitoring have similar goals. Both solutions capture network data and help diagnose problems. However, they use different techniques to achieve this goal. And while comprehensive observability platforms may suit some businesses, they will be too complex for others.

Read on to learn how observability and monitoring work, their strengths and weaknesses, and how to choose the best network analysis tools.

Key takeaways

  • Observability vs. monitoring: they are both network visibility solutions that capture network data and diagnose issues. Observability platforms offer comprehensive insights into the internal state of systems. Monitoring tools are less complex, using predefined metrics and thresholds to assess network health.

  • When to use each: Observability systems enable flexible, interactive analysis, and monitoring tools are more rigid and rely on predetermined metrics. Observability tools provide deep insights into network behavior, while monitoring offers less detailed feedback. However, monitoring delivers instant insights and alerts. Observability tools take a slower, more analytical approach.

  • The criteria for choosing observability and monitoring: companies must assess specific needs and budget constraints. Observability platforms offer in-depth insights into complex technical challenges. They are ideal for distributed systems. Monitoring solutions provide real-time updates and alerts to enhance security and meet compliance goals.

  • Telemetry and Application Monitoring (APM) are closely related visibility concepts. Telemetry uses distributed protocols to track network activity and performance. APM monitors specific applications, using dedicated dashboards, metrics, and logs to present alerts and reports.

What is monitoring?

Monitoring involves collecting and analyzing information to understand the progress of a project or performance within an IT environment. We use monitoring to assess whether projects are meeting core objectives. Monitoring tools inform the decisions of managers. They enable teams to stay on track and adapt to changing circumstances.

Monitoring uses metrics to capture information. These metrics are quantitative data measurements representing IT infrastructure or program performance. For example, monitoring metrics may include data collection about server request response rates. Metrics might also capture Central Processing Unit (CPU) and network load levels.

Components of monitoring systems usually include:

  • Storage: Logging metrics in inaccessible and standardized formats.

  • Aggregation: collecting data in relevant clusters or databases.

  • Visualization: presenting logging data in a usable form for analysis and decision-making.

  • Automation: scheduling automatic responses to monitoring outputs.

What is observability?

Observability is the ability to understand the internal state of systems to assess performance and make necessary changes. For example, cloud-native observability tools identify security vulnerabilities and track system performance in multi-cloud settings.

Observability is a design principle that informs IT deployments. An observable system enables monitoring and analysis. Engineers build networks with observation in mind, making it easier to maintain assets and make network changes.

At the same time, observability is an operational goal. Thanks to observability systems, managers can understand the context in which problems arise and take remedial action.

IT teams use observability tools to gain insights into the health of assets across an enterprise network. Algorithms derived from control theory enable tools to establish and understand relationships between data centers, on-premises assets, cloud deployments, and remote devices. Tools use “three pillars” to observe and report on system health:

  • Logs: text or numerical records of activity occurring within an IT system. Logs track what happened and when it happened. Logs may also cover contextual data such as user involvement.

  • Metrics: as discussed earlier, metrics are quantitative data points that track aspects of system performance.

  • Traces: records of requests made within a network environment. Traces capture network calls, microservices, and databases used by each request. This information helps diagnose choke points and other network flaws.

Key differences: observability vs. monitoring

Comparing observability vs monitoring is subtle. The two concepts are closely related but differ in critical ways.

The central difference between observability and monitoring involves how tools process information. Monitoring tools assess predetermined information. Users determine data sets in advance, narrowing their analytical frame.

By contrast, observability tools consider all information processed by IT infrastructure. They check every data flow and application to optimize security and performance. Observability tools look “inside” assets to identify the internal state of network assets.

Network observability vs Network Monitoring

Aside from that overarching distinction, differences between monitoring and observability include:

  • Flexibility: observability allows flexible and interactive interrogation of network performance. IT teams can apply multiple perspectives and tailor each analysis to find the root cause of network alerts. Monitoring is more rigid, relying on predefined metrics and visualization options to track system health.

  • Scope: observability platforms use high-level metrics, traces, and logs to generate system-wide insights. Monitoring uses aggregated data to deliver less detailed feedback about specific aspects of the IT environment.

  • Depth: an observability platform goes to the root of network problems. It works from the “inside out” to diagnose issues. Monitoring tools are more limited. They deliver alerts about IT infrastructure performance based on predetermined rules.

  • Speed: monitoring tools deliver insights in real time. They generate alerts regarding anomalies or security threats. Observability tools tend to take a slower, more analytical approach.

 

Similarities between observability and monitoring

There are many differences between monitoring and observability. However, it’s important to note some core similarities.

Observability and monitoring are they similar

In practice, the two network management concepts complement each other. IT teams require observability and monitoring capabilities to optimize performance. Similarities include:

  • Data analysis: both observability and monitoring solutions collect, organize, and analyze network data. They use a similar mix of logs, traces, and metrics. They also assess similar issues, including resource usage, error rates, and transaction response times.

  • Data visualization: monitoring and observability tools must make information accessible and intelligible to users. Software generally includes external outputs like dashboards to present data. Intuitive data visualization allows users to note trends and identify areas of concern.

  • Automated alerts: both concepts include an alert function. Automated analysis delivers alerts regarding security or performance issues. Alerts inform corrective actions and sharpen an organization’s security posture, highlighting issues before they lead to vulnerabilities.

  • Troubleshooting: observability and monitoring apply root cause analysis to fix network problems. Complex distributed systems rely on observation and real-time monitoring to identify flaws. Both tools feed into investigation processes. They also help meet regulatory standards for secure DevOps and network management.

Choosing between observability and monitoring

Companies often face a dilemma when designing network solutions. Both observability and monitoring tools have their place in network management. However, given the cost of sourcing specialist tools, choosing between the two technologies is usually necessary.

An observability platform suits organizations that need in-depth insights into the internal state of networks. They are ideal for dealing with complex technical challenges and ensuring optimal performance across distributed systems. Organizations can customize the use of metrics, traces, and logs – focusing their analysis where it matters most.

Case study

A major global company deploys an observability platform across multiple countries and hybrid cloud and on-premises environments. Distributed agents collect performance data about client databases, data security, and data flow efficiency. Data collection helps the company manage loads and ensure the visibility of every device. Technicians can diagnose bottlenecks and triage security weaknesses before data breaches occur.

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Monitoring solutions suit organizations that need real-time updates and instant alerts. Monitoring systems deliver a more superficial analysis. However, they make up for this by leveraging predefined metrics to flag potential security or performance problems before they become critical.

Case study

A small healthcare provider must understand and protect its network assets to comply with HIPAA regulations. The company uses a network monitoring system to track device availability and the status of protected health data. The company creates simple metrics such as tracking baselines and automating monitoring to reduce its IT workload.

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Observability and monitoring compared to APM and telemetry

Let’s add another dimension to the discussion by bringing in Application Performance Monitoring (APM) and telemetry. Both APM and telemetry are alternatives to standard observability tools. While they can appear similar at first glance, there are some differences to consider before choosing the right option for your network.

Observability vs. APM

APM is a specific subset of observability tools that focuses on application performance. APM tools apply metrics to network applications. Examples could include response and error rates. They also assess transaction traces to track user activity, boosting overall network security.

Observability tools take a holistic perspective across all network asset classes. APM may be part of an observability solution, but these systems typically have deeper functionality than APM alone.

Another way of looking at this is scope. Observability seeks to analyze and understand connections at a network or enterprise level. APM adopts a more modest approach, focused on how single apps interact with users and other network assets.

APM has some advantages over comprehensive observability solutions. For instance, tailored APM solutions serve CRM or accounting apps. They may also feature simplified dashboards, making life easier for inexperienced IT teams.

APM is app-specific, making it a cost-effective alternative to in-depth observability platforms. Organizations need to assess whether that is a worthwhile trade-off.

Monitoring vs. APM

APM is also a subset of network monitoring. In this case, APM tools monitor end-to-end data flows within specific applications, generally to enhance DevOps performance.

APM is used to detect flaws within applications and deliver proactive alerts when things go wrong. This could be very useful in financial environments or cloud-native customer relationship management tools. However, companies often need broader monitoring systems that track network-wide performance.

Observability vs. telemetry

Telemetry deploys automated protocols like NetFlow or sFlow to collect network and device performance data. IT teams can use telemetry protocols to execute distributed tracing and monitor dynamic cloud settings. Data collection occurs across the network, delivering real-time data flows to central dashboards.

Put like this, telemetry probably sounds similar to observability, and it is. Both telemetry and observability tools enhance the visibility of data flows and network behavior. However, they offer differing analytical depths.

Observability tools allow IT professionals to carry out deep dives into network performance. DevOps teams can use observability tools to diagnose bugs rapidly and fix flaws. Telemetry on its own is less powerful. Telemetry tools deliver granular information about network activity. However, they do not have the same level of detail and flexibility.

Monitoring vs. telemetry

Telemetry monitors network systems, including local and cloud-based assets. It generates real-time information flows that can feed into alerts and automated fixes if desired.

These functions are very similar to the network monitoring tools we’ve already discussed. However, standard monitoring systems are usually less powerful than advanced telemetry.

Standard monitoring systems rely on predefined rules and data metrics, allowing relatively little user flexibility. Some monitoring solutions operate pre-set thresholds or device polling. This degrades their accuracy. By contrast, telemetry operates constantly, measuring data flows without interruption.

Observe and monitor your network with NordLayer’s help

Monitoring and observability tools empower organizations by collecting, aggregating, and analyzing information.

Network diagnostics rely on this knowledge to isolate flaws and identify the correct solution. And when knowledge is lacking, bad things happen. Without data collection systems, technicians handle every alert or outage on a case-by-case basis. That’s hardly a recipe for efficiency or security.

Companies should take action to ensure network visibility and implement data collection solutions. NordLayer is ideally placed to help you achieve these goals.

NordLayer’s solutions monitor network activity so you can take dynamic action before threats materialize or systems go down. Our visibility solutions enhance operational efficiency and help you protect data—two of the most pressing challenges for today’s digital businesses.

Contact our team today and explore your network monitoring options. Understand every aspect of network activity, from suspect user connections to device posture management. And give your team the knowledge needed to respond when emergencies arise.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Nord Security
The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

About NordLayer
NordLayer is an adaptive network access security solution for modern businesses – from the world’s most trusted cybersecurity brand, Nord Security.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

Imagine vacationing without a smartphone — cybercriminals can’t

With all of the fake websites and apps out there, critical cybersecurity for travelers begins at home before the trip even starts.

In the past, when travelers prepared for a long trip, they worried about getting lost, so they packed, among other things, a map, a compass, a radio, a dictionary, and a flashlight. Now it´s all more compact — all integrated into a smartphone. Thus, it is no surprise that many of us can’t imagine a trip without this little assistant.

But, just as travelers in history needed to be wary of pirates and highwaymen, so modern tourists preparing for the upcoming summer must also protect themselves from criminals operating in cyberspace.

The stakes can be quite high. Threat actors can not only abuse smartphones to steal identities or money from their owners but also make an entrance into their employers’ business systems. Let’s be honest: how many of us use personal smartphones for work or vice versa? They say don’t mix business with pleasure, but nowadays it is hard to avoid.

Cybersecurity begins at home

As of April 2024, AV-TEST, the Independent IT-Security Institute, has shown that smartphones have faced nearly 35 million instances of Android malware. The increasing greed shown by cybercriminals is also displayed in the latest ESET H2 2023 Threat Report noticing a rise of Android threats by 22%.

As cybercriminals become more creative, mobile device safety needs to be far more sophisticated than just keeping the device close and not accessing free Wi-Fi at coffee shops.

As this ESET research blog shows, the dangers begin as soon as an eager traveler begins checking visitor/tourist recommendations about a destination.

Threat actors can abuse legitimate festival, traveling, or accommodation websites to steal victims’ personal data, and money, and deliver malware or create impersonation websites to do the same. Another threat can come from abused apps such as fake translation apps or trojanized legitimate chat apps.

Moreover, some of those attacks do not truly take aim at smartphone users, but rather seek to abuse compromised mobile devices to access employers’ internal systems via hijacked corporate accounts, for example.

Staying safe

If you want to learn more about travel scams, check out this blog. Here are a few tips on how to protect yourself:

  • If possible, do not take corporate devices on vacation, and do not use your personal devices for work.
  • Update your software and back up your device data regularly.
  • Set up anti-theft tools to help you find a lost or stolen device.
  • Stop auto-connecting and think twice before connecting to any public wireless hotspot.
  • If forced to connect to a public wireless hotspot, use a VPN. Think twice before conducting sensitive operations such as online banking or online shopping.
  • Be cautious when downloading apps, especially from websites and third-party app stores.
  • Always check a developer’s background and app reviews before downloading a new app.
  • If the new app starts to behave strangely, delete it immediately.
  • Only buy tickets from an event organizer or an official and trusted third-party vendor.

Reliable cybersecurity

The last but arguably most important tip is to download reputable mobile security software emphasizing prevention. Without us going into much technical detail, be aware that there are sophisticated cybercampaigns that cannot be spotted by the human eye or caught by basic antivirus software.

This means that mobile users should have a reliable cybersecurity solution installed to protect them from these advanced threats, ideally before they execute. 

ESET Mobile Security takes a proactive approach and can detect and block threats during the download process, even before installation occurs. This means that the threat never reaches the user. EMS scans all files in download folders and can also be used to scan already existing apps to double-check that you haven’t let in the devil in disguise.

ESET Mobile Security Premium also comes with handy tools such as Anti-Phishing, Anti-Theft, Payment Protection, and App Lock. These protect travelers’ data in case they mistakenly visit a known phishing website, their mobile devices are stolen, or when someone wants to intercept their communications with a bank or an online shop.   

Enjoy your trip without looking over your shoulder

None of this should discourage you from enjoying your trip. Quite the opposite, having a vacation should be a relaxing experience!

With the right cybersecurity solution (and a bit of awareness), you can have a great time without constantly looking over your shoulder in cyberspace knowing that your device is safe and your digital progress is protected. Have a great summer!

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About ESET
For 30 years, ESET® has been developing industry-leading IT security software and services for businesses and consumers worldwide. With solutions ranging from endpoint security to encryption and two-factor authentication, ESET’s high-performing, easy-to-use products give individuals and businesses the peace of mind to enjoy the full potential of their technology. ESET unobtrusively protects and monitors 24/7, updating defenses in real time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company. Backed by R&D facilities worldwide, ESET became the first IT security company to earn 100 Virus Bulletin VB100 awards, identifying every single “in-the-wild” malware without interruption since 2003.

ESET to enhance its MDR offering portfolio: Also bringing additional updates to its existing business offering

ESET enhances its ESET MDR offering portfolio with the introduction of two new subscription tiers, ESET PROTECT MDR and ESET PROTECT MDR Ultimate.
Both subscription tiers of the newly updated ESET business offering are built on top of ESET PROTECT Elite, representing a comprehensive security package.
Additionally, ESET Mobile Threat Defense will be added as a stand-alone module to extend cybersecurity protection to business mobile devices, increasing attack vector coverage to an organization’s entire mobile fleet.
Some further updates for ESET Server Security and ESET LiveGuard Advanced round out the new business offering. 

BRATISLAVA, Slovakia — April 29, 2024 — ESET, a global leader in cybersecurity solutions, is proud to announce today the launch of two new Managed Detection and Response (MDR) subscription tiers: ESET PROTECT MDR for small and medium businesses (SMBs) and ESET PROTECT MDR Ultimate for enterprises. These tiers are built on the foundation of the ESET PROTECT Elite subscription tier, offering businesses of all sizes the most comprehensive, AI-powered threat detection and response capabilities, in combination with expert human analysis and comprehensive threat intelligence.

ESET’s updated MDR business offering is designed to cater to the specific needs of both SMBs and Enterprises. To that end, ESET PROTECT MDR delivers a comprehensive cybersecurity package, offering 24/7/365 superior protection that addresses the most common challenges of small and medium-sized businesses. This includes modern protection for endpoints, email, and cloud applications, vulnerability detection and patching, and managed threat monitoring, hunting, and response. It addresses the cybersecurity talent shortages and ensures compliance with cyber insurance and regulations, offering a remarkable 20-minute average time to detect and respond, a comprehensive MDR dedicated dashboard and regular reporting for complete peace of mind.

For enterprises, ESET PROTECT MDR Ultimate offers continuous proactive protection and enhanced visibility, coupled with customized threat hunting and remote digital forensic incident response assistance. This comprehensive service is designed to support overstretched SOC teams, providing them with 24/7 access to world-class cybersecurity expertise. It ensures enterprises stay one step ahead of all known and emerging threats, effectively closing the cybersecurity skills gap, and facilitating expert consultations for incident management and containment in a fully managed experience.

ESET also sets itself apart with its own telemetry and unique global coverage, leveraging its detections and ESET Research to gather unique data about attacks, a competitive edge not offered by many players in the market.

“With the update of our business offering, we want to make ESET products accessible to customers without the necessary skill set or resources to operate them, but to also empower organizations to navigate the digital landscape confidently, safeguarded by our expertise and continuous, comprehensive coverage,” stated Michal Jankech, Vice President of SMB and MSP segment at ESET.

Additional updates to the ESET business portfolio

Additionally, all ESET PROTECT subscription tiers starting from ESET PROTECT Advanced are enhanced with the new stand-alone module ESET Mobile Threat Defense (EMTD). It extends attack vector coverage to an organization’s entire mobile fleet, seamlessly integrating into the ESET PROTECT Platform for efficient management, ensuring comprehensive protection for mobile devices. EMTD also includes a Mobile Device Management (MDM) functionality, with added support for Microsoft Entra ID.

Moreover, ESET Server Security introduces a firewall specifically designed for Windows servers, and Vulnerability & Patch Management, offering manual patch management and a 60-second delay of application process kill.

Finally, ESET LiveGuard Advanced now also offers advanced behavioral reports for our detection and response customers, providing an in-depth look into how our cloud sandboxing technology analyzes suspicious files, offering better visibility and context for security operators like cybersecurity and threat analysts, security engineers, or threat responders.

“This significant launch underscores ESET’s unwavering dedication to delivering superior protection and services, effectively responding to the dynamic challenges faced by customers to stay one step ahead of threats,” added Michal Jankech, Vice President of SMB and MSP segment at ESET.

For more detailed information about ESET and its updated portfolio, please visit the dedicated offering pages for SMBs and Enterprises.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About ESET
For 30 years, ESET® has been developing industry-leading IT security software and services for businesses and consumers worldwide. With solutions ranging from endpoint security to encryption and two-factor authentication, ESET’s high-performing, easy-to-use products give individuals and businesses the peace of mind to enjoy the full potential of their technology. ESET unobtrusively protects and monitors 24/7, updating defenses in real time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company. Backed by R&D facilities worldwide, ESET became the first IT security company to earn 100 Virus Bulletin VB100 awards, identifying every single “in-the-wild” malware without interruption since 2003.

24.3.6 Voyager released

Changes compared to 24.3.5

Enhancements

  • Added the ability to configure SQL timeouts for MSSQL restores
  • Improved error message output for when a Hyper-V backup fails due to Hyper-V not being installed on the endpoint
  • Added additional threading to single file downloads from Microsoft 365, and added retry logic for when the download URL has expired. Expired URLs can cause 401 errors.

Bug Fixes

  • Fixed an issue causing a crash when data from multiple disks is selected for restore during granular restore workflows
  • Fixed an issue causing logins requiring 2FA to fail on the Comet Server web interface
  • Fixed an issue with the Comet Server web interface settings page to crash when a tenant has been deleted

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

Juggling security: How many passwords does the average person have in 2024?

For nearly four years, the magic number in every cybersecurity expert’s mind was 100 – the average number of passwords a person handles. During the pandemic and following a boost in hybrid work and digital communication, our usage of digital spaces has only expanded. It’s time to look at the newest numbers: How many passwords does the average person have in 2024?

A survey conducted by NordPass in 2024 revealed a rapid growth in password usage for personal purposes, with an increase of nearly 70% in just over three years. According to the latest data, the number is now 168. For the first time, the survey also recorded the average number of passwords used for business-related accounts: 87. Let’s take a closer look at the research and learn what this increased number of passwords means for our online safety.

The upward-pointing trend

NordPass has been tracking password usage statistics since 2020. The first survey was conducted in February of that year, just a month before the start of the COVID-19 pandemic. It was reported that an average user handled around 80 passwords at that time.

The follow-up survey was conducted in October of the same year. Eight months into the pandemic, the uptick in password handling was already evident. The average number of passwords handled by a person went up 25% to the number cited since – 100.

As stated by Tomas Smalakys, CTO at NordPass, COVID was perceived as the main cause at the time, as people were staying indoors and handling all processes – from shopping to medical appointments – online.

However, a lot has changed in four years, and the rapid increase in digital accounts we handle now goes beyond the life rhythm of lockdowns. According to Smalakys, “the amount of accounts that people hold gets higher every year. Multiple factors come into play – new services get launched, new shops are opened.”

As the scope of digital services increases, so does the number of accounts users handle. Naturally, the latest password statistics reflect this. It’s important to note that the numbers don’t just consider active or frequently used accounts. In fact, many accounts remain dormant as users forget about them and don’t delete them even if the accounts are no longer needed.

First insights into business password handling

For the first time, the 2024 NordPass password survey also researched work-related password usage. It was revealed that the average number of passwords per person in the workplace is 87.

While this is a new index for the NordPass survey, we can assume that the number of accounts required for work has seen a similar upward trend in recent years as remote and hybrid work opportunities have become increasingly popular.

Adding the number of personal and business passwords together brings the total to 255. Juggling that many passwords can be problematic in terms of both security and convenience.

Methodology: The new quantitative research by NordPass was conducted on March 4-15, 2024, and surveyed 1,509 NordPass users.

What happens when you have too many passwords to remember?

The problem with handling so many accounts on average is that they aren’t equally important to a person. In fact, many accounts are abandoned or forgotten after a handful of visits. This can pose a serious security risk, as users may overlook data breaches and not realize their accounts have been compromised.

Managing hundreds of accounts can be a tedious job that not all users are willing or able to do. The trend points toward people hoarding their online accounts and forgetting to review and close accounts they don’t use as frequently or no longer require. In many cases, breaches are overlooked, as the users simply forget they have accounts on breached platforms.

Another issue concerns the reuse of passwords. With nearly 200 accounts to manage, creating and then remembering a unique password for each one can seem impossible. This leads to people reusing the same or similar passwords for different accounts to simplify logging in. For example, they may reuse the same word or phrase, adding a single number, capital letter, or special symbol if required for security purposes.

This opens up multiple accounts to vulnerabilities. For example, if one account is breached, all accounts using the same password and owned by that user are at risk. Abandoned accounts on rarely visited platforms with weaker security measures can become the prime target for cybercriminals.

The threat increases if people reuse the same credentials for both personal and work accounts. A breach of a personal account could potentially affect the company’s security as well. According to the 2023 Data Breach Investigations Report, stolen credentials were among the top three main methods of accessing an organization, followed by phishing and vulnerability exploitation. Password mismanagement and vulnerabilities pose risks ranging from loss of access to financial damages or identity theft.

What can you do to handle passwords easier?

You might be thinking about how many accounts you currently have and how many may use insecure passwords. To make your credentials management less overwhelming, here are some best practices you can follow to reduce the number of passwords used in your daily life:

  • Deactivate unused accounts. Considering how many passwords the average person has, tracking down every unused account you’ve created may be difficult. However, if you know for certain that you no longer need an account, deactivate it to reduce your password load.

  • Set up a password manager. As you work to reduce the number of accounts you own, you will encounter many that remain necessary. NordPass helps individuals and businesses manage their passwords with ease and security in mind. Its built-in features support generating unique and secure passwords, simplifying logging in with autofill, and accessing all sensitive data on desktop and mobile devices as well as major browsers.

  • Regularly update your credentials. The longer you use a password, the higher the chances of it being breached. If you regularly change your passwords, you keep your accounts safer. Password Health lets you see which of your login credentials are weak, old, or reused.

  • Make sure all passwords are strong. We recommend passwords be at least 20 characters long and contain a combination of letters, numbers, and special symbols. A password generator helps quickly create passwords that meet this criteria. For more tips on creating strong passwords, visit our dedicated blog post.

  • Stay ahead of breaches. Use the Data Breach Scanner to get real-time alerts if your passwords, email addresses, or credit card details have appeared on the dark web.

  • Enable multi-factor authentication (MFA). Add an extra layer of protection to your accounts and ensure that even if your password is compromised, cybercriminals cannot access the affected account.

  • Switch to a passwordless solution where possible. Passkeys are a new, more secure way of logging in to your accounts. They use a combination of biometric verification with cryptographic keys, offering a safer and more convenient alternative to passwords. NordPass lets you easily store and manage passkeys on different devices.

Whether you have 18 or 168 passwords, NordPass makes password management simple and convenient. Your passwords, passkeys, credit card details, and other sensitive information are protected in the xChaCha20-encrypted vault, which only you can access.

NordPass offers a range of features tailored for personal and business use, including Email Masking, passkey support, secure item sharing, centralized policies for companies, and an Activity Log. You can try NordPass Free and Premium for your personal use or sign up for one of the Business plans based on your organization’s needs.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Nord Security
The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

About NordLayer
NordLayer is an adaptive network access security solution for modern businesses – from the world’s most trusted cybersecurity brand, Nord Security.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

Prevention-first security begins with data-enhanced insight: Meet ESET Threat Intelligence

Supporting threat hunters and incident response teams with hands-on data is crucial, as it not only safeguards organizations but provides the basis for a proactive prevention-first security strategy.

In recent years, a significant number of cyberattacks have been ransomware related and, despite fluctuations in frequency and intensity, they remain one of the most prevalent and feared security threats.

Ransomware attacks are highly orchestrated, but what makes them particularly insidious is that they are not merely automated programs running rampant through systems without direction but are often controlled minute-by-minute by human attackers. Once attackers utilize various Trojans to deploy the necessary tools, they meticulously navigate dozens of steps in search of valuable information within the compromised network. From there the options left open to defenders narrow, then increasingly become measures focused on mitigation — or worse, remediation.

The selection of “measures” is very much based on a keen understanding of the threats faced and any associated peculiarities, whether they be unique processes around privilege escalation or credential access techniques that enable cybercriminals to retrieve sensitive information until they can exfiltrate what they deem valuable. Every day, ESET Threat Intelligence (ETI) processes hundreds of millions of indicators of compromise (IOCs), akin to a database of clues left by cyber-intruders while they crawl through a victim’s network.

Preventing these chains of attacks is crucial since they can have long-lasting consequences, going beyond mere financial loss or data breach. They can provide leverage for future attacks and can sap the capacity and impact of defenders’ work across an organization’s entire threat surface. Working to avoid the narrowing of options means taking a prevention-first approach, putting in place preventive measures that stop ransomware payloads from reaching the endpoints. This process starts with insight and intelligence.

Putting threat intelligence to work

Researchers, SOC teams, threat hunters, and even curious prevention-minded admins can benefit from the types of threat intelligence that inform everything from replicated attack scenarios that aid red and blue team network defenders to security strategies, prevention measures, and detection and response incident triage.

ESET Threat Intelligence comes to users in highly accurate, curated, and actionable formats that amount to an up-to-date technical manual that enables customers to logically pursue a prevention-first approach to security.  Specifically, both (wider) industry and ESET Threat Intelligence data are compiled and ready to be paired with observations made via other tools, including XDR, SIEM, and/or SOAR, to prevent damages from (for example) ransomware and any subsequent extortion from taking place.

Users employing data/intel gathered in ETI for their inspection and/or monitoring of security incidents is just one way to create better-informed operators. In this use case, operators, increasingly supported by automation, can more consciously interact with incidents from an XDR’s triage system, for example, executables, malicious processes, computers, and threat indicators. From there, various forms of mitigation can be conducted in an informed, systematic, and prioritized manner. Specifically, an ESET user might employ ETI to cross-reference relevant data to better understand the actions necessary to perform in ESET INSPECT* (the XDR-enabling module of the ESET PROTECT platform).

The ransomware case here puts into focus why ESET Threat Intelligence, with its APT reports, unique data feeds, dashboard, and portal, has grown in popularity.

*ESET Threat Intelligence and ESET INSPECT (detection & response module) are not currently integrated via the ESET PROTECT platform.

Threat Intelligence – the tricks & trade of ransomware

In late 2023, ESET observed the SmokeLoader malware family, a generic backdoor with a range of capabilities that depend on the modules included in any given build of the malware, being utilized as one of the multiple variants packed by AceCryptor, a crypto service used worldwide by cybercriminals to obfuscate malware. SmokeLoader is deployed to download and execute the final payload of an attack discreetly, to evade security measures, making it crucial to rely on robust cyber defense mechanisms.

Defenders can specifically utilize ETI’s backend tracking systems to support an improved understanding of threats and apply their learnings to both prevention and proactive defense processes. ETI assembles all the clues needed to deploy prevention mechanisms and, when necessary, effectively mitigate against malware like SmokeLoader. Importantly, ETI’s benefits are vendor agnostic, so businesses already running alternate SIEM/SOAR products, including Microsoft Azure Sentinel, OpenCTI, IBM QRadar, Anomali and ThreatQuotient (outside of the ESET PROTECT ecosystem) can also gain from ETI’s unique data stream via our API.

This means that a wider spectrum of curious, prevention-minded admins can now turn to the main ESET research findings and other relevant data. These are published in regular reports on the ETI platform and portal and are accessible in specific territories, with ESET continuously working to expand their availability.

Delivering data to stop an attack before it happens

As with the SmokeLoader data, ETI clusters data on a wide spectrum of malware, finds similarities or particularities, highlights what stands out, and monitors attack chains and any changes in TTPs. This automation occurs in real time, continuously updating all feeds to provide end customers with the most important and immediately actionable intel on threats targeting them. These outputs are also synthesized into specific APT reports, which ensures customers receive pertinent information without being overwhelmed by excessive data.

ESET Threat Intelligence provides its data feeds to customers through the TAXII server, integrating it directly into their current systems, for example, Microsoft Sentinel or the OpenCTI Threat Intelligence Platform. The feeds cover various aspects of cybersecurity, including tracking malicious files, botnets, and APTs; identifying potentially harmful domains or URLs and IPs considered malicious; and tracking the associated data. To ensure compatibility and easy integration, the feeds are provided in widely used formats, such as JSON and STIX 2.1.

Fighting malicious activity

Preventing multifaceted threats from impacting your network, business continuity, and/or reputation requires a comprehensive and always up-to-date knowledge base. Thus, moving beyond the technical defenses against ransomware and other malware, security operators at organizations must adopt a knowledge-based security culture that puts learning on level with action.

The cornerstones of security are particularly essential at public and private institutions that depend on well-developed SOC teams, threat hunters, and security operators that have both technical skills and access to the ever-growing body of work on threat actors, system configuration, and an understanding of what is and isn’t working.

These cornerstones are where ESET Research employs its long history of collaboration with law enforcement agencies, the Joint Cyber Defense Collaborative, and even its work with “No More Ransom” to communicate our views on ransomware, fight threats at large, and inform how and why we’ve built our threat intelligence platform, ETI.

Explore your use case for ETI via ESET API, ESET APT reports, the ETI data feed, or a comprehensive toolset for an ESET-powered prevention-first approach.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About ESET
For 30 years, ESET® has been developing industry-leading IT security software and services for businesses and consumers worldwide. With solutions ranging from endpoint security to encryption and two-factor authentication, ESET’s high-performing, easy-to-use products give individuals and businesses the peace of mind to enjoy the full potential of their technology. ESET unobtrusively protects and monitors 24/7, updating defenses in real time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company. Backed by R&D facilities worldwide, ESET became the first IT security company to earn 100 Virus Bulletin VB100 awards, identifying every single “in-the-wild” malware without interruption since 2003.

Should the cybersecurity world prepare for AI-based critical infrastructure attacks?

Imagining a future, in which anyone could be attacked by an intelligence beyond the means of  humans is rather scary. Perhaps that’s why AI is better imagined as another tool to support people’s work. Again, however, the combined capability of such a human actor is also of concern, especially if said actor does not have their community’s best interests in mind.

With AI becoming increasingly important, just like companies, people race to figure out how it could be used to serve their own purposes, supporting their endeavors. Specifically in the field of cybersecurity, AI can serve both a constructive, but also a destructive role, with the former meaning the support of better cyber defense, and the latter attempting to cripple said cyber defenses.

Of specific concern is the potential for cyberattacks on critical infrastructure to become more widespread. Critical infrastructure, usually considered to include power generation and electrical grid, hospitals and healthcare systems, and the global supply chain, could also include digital supply chains and the internet itself. Depending on the specific needs, resources, and development level of a nation, critical infrastructure represents all the systems, networks, and assets that are essential, with their continued operation required to ensure the security of a given state, its economy, and the public’s health or safety. As the idea behind the attacks is to weaken adversaries by crippling their day-to-day business, an effective AI tool could, hypothetically, help bad actors commit attacks, or even increase the pool of potential attackers, by making malware coding easier. However, not everyone shares the same opinion.

The role of AI – can hacking become easier?

According to an interview with ESET security researcher Cameron Camp, we are not really close to “full AI-generated malware,” though ChatGPT is quite good at code suggestion, he says, generating code examples and snippets, debugging, and optimizing code, and even automating documentation.

He agreed that ChatGPT could be used as a handy tool to assist programmers, one that could serve as a first step toward building malware, but not yet, as it is currently rather shallow, makes errors, creates bogus answers and is not very reliable for anything serious.

Nonetheless, Mr. Camp highlighted three areas, which might be interesting from the perspective of language models: 

More convincing phishing – From probing more data sources and combining them seamlessly to create specifically crafted emails where clues to their malicious intentions would be very difficult to detect, readers will be hard-pressed not to fall for social engineering. Nor will people be able to spot phishing attempts simply due to sloppy language mistakes, as they could have convincing grammar.

More specifically, spear-phishing could become even more convincing, as tailor-made emails or messages, even including personalized emotional triggers, could become easier to construct thanks to AI help. These abilities will be further supported by with multilingual text-generating options, such methods might work on a wider, global scale, which in case the targeting of critical infrastructure of several states at once would serve a useful purpose.

Ransom negotiation automation – Smooth-talking ransomware operators are rare, but adding a little ChatGPT shine to the communications could lower the workload of attackers seeming legit during negotiations. This will also mean fewer mistakes that might enable defenders to home in on the true identities and locations of the operators.

Furthermore, thanks to easier video and voice generation with AI (see example here), malicious actors could become anyone, hiding their identities more efficiently. In fact, concerns about AI have become so widespread in this area that many professionals want to stipulate in their contracts a ban on the use of their work for AI purposes.

And if you don’t believe this, check out this video of President Biden, Trump and Obama discussing a videogame, all AI-generated, of course. Imagine how, during a ransomware attack, an online intruder could imitate a highly placed official to ask for access to a network or a system remotely…

Better phone scams – With natural language generation getting more natural, scammers will sound like they are from your area and have your best interests in mind. This is one of the first onboarding steps in a confidence scam: sounding more confident by sounding like they’re one of your people.

As long as scammers generate the right natural cadence to a person’s voice, they can easily fool their victims, but the problem with any AI-generated content today is that there is an inherent, let’s say, ‘artificiality’ to it, meaning that despite these voices, videos or text looking legit, they still harbor some specific mistakes or issues that are easy to spot, like how ChatGPT makes false statements or how its responses might seem like it is just regurgitating a Wikipedia page.

However, all of this does not mean that generative AI cannot be used for brainstorming, to create a base for some work, however, the correctness of the information one is provided should still be checked. The legal ramifications of using AI-generated content (sourced from the net) might also be something to consider.

Critical Infrastructure vs. AI – emerging legislation

As AI starts to play an increasingly important role in cybersecurity, businesses and governments will need to accommodate and use AI to their own advantage – as crooks will definitely try to do the same. From a July 2022 report by Acumen Research and Consulting, the global AI market was $14.9 billion in 2021 and is estimated to reach $133.8 billion by 2030.

Thanks to the growing use of the Internet of Things and other connected devices, cloud-based security services could provide new opportunities for the use of AI. Antivirus, data loss prevention, fraud detection, identity and access management, intrusion detection/prevention systems, and risk and compliance management services already use tools like Machine learning to create more resilient protection.

On the flip side, bad actors could also use AI to their advantage. With a large enough market of smart AI, crooks could easily use it to identify patterns in computer systems to reveal weaknesses in software or security programs, enabling them to exploit those newly discovered weaknesses.

So, critical infrastructure could become one of the targets. With AI attacking and defending it, going for a tit-for-tat, security actors and governments will have to remain smart. The European Union is already trying to assess the risks by proposing the EU AI Act, to govern its use in Europe, classifying different AI tools according to their perceived level of risk, from low to unacceptable. Governments and companies using these tools will have different obligations, depending on the risk level.

Some of these AI tools may be considered high risk, such as those used in critical infrastructure. Those using high-risk AIs will likely be obliged to complete rigorous risk assessments, log their activities, and make data available to authorities to scrutinize to increase compliance costs for companies.  In case a company breaks the rules, the fine would likely be around 30 million euros or up to 6% of their global profits.

Similar rules and ideas are included within the recently proposed EU Cyber Solidarity Act, as government officials try to stay ahead of critical infrastructure attacks.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About ESET
For 30 years, ESET® has been developing industry-leading IT security software and services for businesses and consumers worldwide. With solutions ranging from endpoint security to encryption and two-factor authentication, ESET’s high-performing, easy-to-use products give individuals and businesses the peace of mind to enjoy the full potential of their technology. ESET unobtrusively protects and monitors 24/7, updating defenses in real time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company. Backed by R&D facilities worldwide, ESET became the first IT security company to earn 100 Virus Bulletin VB100 awards, identifying every single “in-the-wild” malware without interruption since 2003.