Before the pandemic, the conventional office setup was the only method of working. This changed with the advent of the pandemic, making working from home the predominant trend. While these two options stand at opposite ends, currently, most businesses find themselves somewhere in the middle.

More than ever, businesses are embracing hybrid work models, combining the flexibility of remote work and structured arrangement of office setup. This is frequently done as a perk and a necessity to maintain operational resilience. While this trend benefits everyone, it’s also something that has created both opportunities and threats for managed service providers.

This article delves deep into secure remote network solutions, touching upon the challenges of changing work habits and identifying the use cases when a hybrid model truly shines.

Key takeaways 

• Hybrid work models blend the flexibility of remote work with operational efficiency of traditional office setups.

• Hybrid work expands the network perimeter to home and public networks, leading to varied security risks.

• Data privacy challenges arise from its storage on personal devices or using non-approved cloud services and software.

• External collaboration tools are the new main targets for hackers as sensitive information is shared and exchanged on these platforms.

• Businesses need to adopt modern cybersecurity measures to ensure the safety of their remote workforce

The rising tide of hybrid work: challenges and threats

Many companies have adapted to hybrid working models where employees split their time between working from home (or another remote location) and working from the office. This is a mix of both remote and in-office work.

It’s expected that by the end of 2023, 71% of the workforce will be made up of individuals who either work entirely remotely or adopt a hybrid model, according to Gartner.

Two primary reasons mainly drove this:

• Flexibility. It caters to different personal preferences and situations, allowing employees to choose how they want to work.

• Productivity. Many businesses found that employees can be just as productive from home while having fewer people in the office can reduce utilities, office space, and resource costs.

It’s a mix of keeping employees happy and benefitting the business financially and operationally. However, this mixed environment is both a threat and an opportunity for MSPs.

Network security

Traditional security models operated under the assumption that most assets and users would be within a defined corporate network. With hybrid work, the network perimeter extends to home and public networks, making it harder to define and defend.

Employees’ home networks vary greatly in terms of security configurations. Some might have outdated routers, weak passwords, or other devices connected to the network that could be compromised. This variability presents potential points of entry for attackers.

Data privacy

Where and how data is stored, backed up, and handled can be a concern. Employees storing data on personal devices or using non-approved cloud services could expose them to unnecessary risks.

Employees might also use unapproved software or applications to complete their work. These unauthorized tools can pose significant data privacy risks if they don’t adhere to company data privacy standards.

Collaboration tools

Employees scattered across various locations require collaboration tools to move forward with projects. This also means that hackers rather than targeting organization’s internal systems, can focus on vulnerabilities of these collaboration tools. As these tools are beyond the control of the organization, there is always a risk that the vulnerabilities can be exploited to retrieve sensitive company data.

As the use of these tools increases, so does the need for enhanced security to prevent data breaches and phishing attacks.

Endpoint security

Not all remote setups have the same security standards as corporate networks. Personal devices might lack up-to-date security patches, firewalls, or other security measures, making them more vulnerable to attacks.

There’s a higher risk of data leakage in a hybrid work setup, especially if employees use personal devices to access corporate data. Without proper endpoint security, sensitive data can be exposed or transferred to insecure locations.

The evolution of work habits

COVID-19 has changed work habits that have seen people opting for various remote working setups. From working in summer residences to exotic destinations, the notion of a ‘workplace’ has expanded immensely. This has spawned a few main trends that have to be kept in consideration, especially from the perspective of MSPs.

Work from anywhere (WFA)

Employees now have more liberties regarding their work location. Companies can reduce office costs, and employees save on commuting. WFA also opens up a global talent pool, offers a better work-life balance, and reduces environmental impacts. The pandemic proved its effectiveness, with many businesses seeing stable or increased productivity.

Digital nomadism

The pandemic has given rise to the digital nomad culture, where individuals work while constantly traveling. To maintain productivity and remain secure, they heavily rely on network solutions.

The focus has shifted from hours worked to actual output. Work and life blend, encompassing travel, leisure, and job duties. As businesses operate globally, physical presence becomes less vital. This lifestyle encourages personal growth and cultural exposure. Many cities support digital nomads with coworking spaces for work and networking.

Essentials for securing remote teams

Remote work has presented new cybersecurity challenges for businesses. To counteract them, businesses must keep up with the times. Here are some considerations that are relevant for MSPs.

Multi-factor authentication (MFA)

MFA adds an extra layer of security by requiring two or more verification methods. The user must authenticate through two checks to access an account or system.

Without MFA, attackers can use brute force methods to guess passwords. With MFA, even if the password is guessed, the attacker would need a second form of authentication. MFA is a powerful and relatively simple solution to many of these challenges and is an essential tool in the modern cybersecurity toolkit for remote teams.

VPN solutions

The primary function of a VPN is to encrypt data being sent between the remote worker and the company’s internal network. This encryption ensures that even if hackers intercept the data, they cannot easily decipher its contents.

With a VPN, remote workers can securely access files, databases, and applications on the company’s internal network from anywhere. This access is often facilitated through secure authentication methods, such as multi-factor authentication, ensuring only authorized individuals gain access.

Regular security training

Cybersecurity coaching is essential for all employees but especially critical for remote teams. Many security incidents occur due to a lack of awareness. Employees may not know the latest phishing techniques or understand the risks of using public Wi-Fi networks. Training sessions keep these issues front of mind, reminding employees of best practices.

With regular training, companies can set clear expectations for employees regarding what behaviors are acceptable and what are not. This clarity helps reduce mistakes and ensures everyone is on the same page.

Device management

As the number of remote workers has risen dramatically, so too have the security challenges associated with managing and maintaining devices that are not physically present in a central office.

Device management systems allow IT teams to control all company-issued devices. This ensures that the devices adhere to corporate policies and compliance standards, regardless of physical location.

How can NordLayer help?

Secure remote network solutions are vital in today’s changing work environment. As businesses continue to adapt to new ways of working, ensuring the safety of their data and systems remains a top priority for MSPs.

By recognizing the challenges and potential threats, companies can better prepare themselves, ensuring seamless and secure operations. Yet, for that, turning to trustworthy partners might be necessary.

NordLayer helps growing teams seamlessly transition into hybrid models by providing network and resource access management solutions. The Zero Trust approach at the core of our offerings allows us to protect online resources and ensure easy access for employees. Virtual Private Gateways offer top-tier security with dedicated servers. They encrypt your online data, are highly customizable, and let you control access with role-based privileges. They also work smoothly with major login providers.

Benefit from premium VPN protection, enhanced security with multi-factor authentication, and continuous network monitoring. Plus, there’s no hardware needed, and it’s easily tailored to your business.

Interested in becoming a partner? Protect your clients and broaden your market opportunities with NordLayer.

In the world of cybersecurity, things move at lightning speed. And so do we at NordLayer. We’re committed to delivering cutting-edge, secure remote network access solutions for our clients. What’s our secret to success? A robust strategy, clear product vision, and insights that help us develop high-quality products. 

At NordLayer, we never lose sight of our goals. We continually track our product’s growth, ensuring we always head in the right direction. We aim to provide a remote network access solution that fulfills our promise to all our customers and fosters sustainable progress.

When we look back at the milestones we’ve achieved and those on the horizon, we’re confident about our product lifecycle. Even now, we can see that our developments gained rapid momentum, consistently improving and delivering the best experience for all ways of working.

This is our epic journey of shaping the cybersecurity landscape and enhancing business security.

Our roadmap for a remote network access solution

Our journey started with an ambitious goal: to enable hybrid and remote work in a user-friendly way. We believe a connected world where all work models are possible needs protected connections, and that’s precisely what we’re crafting.

Every story has its humble beginnings, and so does NordLayer’s product. Let’s now take a look at our product’s gradual yet significant growth and where our remote network access solution stands now.

Foundation & breakthrough

Our original name was NordVPN Teams. We began as a B2B version of NordVPN (yes, the very VPN that consumers love worldwide). Naturally, it was referred to as a business VPN tool to secure organization connections.

Launched back in 2019, NordLayer started its offering with almost thirty Shared and nearly twenty Private Gateway locations around the globe. Running on three VPN protocols, the tool did a decent job protecting companies on the brink of the pandemic.

It was a time when NordLayer emerged as a virtual private network tool for organizations that needed to protect their teams working remotely and in different settings. Soon, the product capabilities were challenged by the new normal, a.k.a. COVID-19.

Overnight, we faced the task of onboarding hundreds of employees, ensuring secure connections and business continuity. It was a baptism by fire. We embraced and overcame this challenge as a tryout and aspiration to offer protection for businesses around the world.

Elimination of a physical office required new solutions here and now. So, connecting different locations with Site-to-Site functionality and Auto-connect feature were NordLayer’s hatching out of the VPN-only product shell. We quickly realized we had outgrown our shoes and needed to enhance our capabilities to offer an even better solution.

In 2020, ThreatBlock took the spotlight as NordLayer’s flagship release. It was initiated by the business need to secure networks from potential risks. What’s unique about ThreatBlock is that it automatically blocks harmful websites, so no malware or other cyber threats can infect your device.

Followed by identity management enhancements of single sign-on (SSO) integration with major service providers in the market Azure AD, Okta. Also, Google Workspace, the solution soon became available on all major OSs.

The introduction of custom DNS functionality marked the time for something big to evolve.

NordLayer created a sophisticated offering to start establishing its market position. Based on existing features and our future vision, we quickly noticed how prominent NordLayer is in Zero Trust Network Access (ZTNA) and Secure Access Service Edge (SASE) frameworks. Naturally, that led us to focus our development efforts in that direction.

Strategic navigation

The year 2021 started with improving what NordLayer offered its customers in the ZTNA department.

Listening to feedback and adjusting to client business needs, we increased the number of Virtual Private Gateway locations.

We also introduced one more SSO integration with OneLogin, a popular user identity access management service provider, and added biometric authentication for a full range of trusted user authentication options.

But these were just stepping stones compared to the launch of the year, a Smart Remote Access functionality. It was like a network bridge interconnecting devices and creating a virtual LAN, bringing relief to IT administrators and employees and allowing them to work more efficiently wherever they are.

As we navigated through a saturated cybersecurity industry market in 2022, our focus remains on a user-friendly implementation of complex concepts like network security. We also defined our vision and mission, dedicating ourselves to stress-free cybersecurity for our customers, no matter their work setup.

Leaning towards Security Service Edge (SSE), a part of the SASE framework, NordLayer made network security as a service its main strategy. This approach, combined with the ZTNA model, emphasized the performance and convenience of using the tool.

Hence, the NordLynx (WireGuard) protocol was created to drastically increase connection speed compared to other protocols, maintain service quality, and security.

VPNs can slow things down, causing delays. But NordLayer aimed to eliminate this interference so customers forget about the solution running in the background on their computers. And from what we’ve heard, we succeeded in achieving seamless and uninterrupted connections.

So, have you already noticed that we at NordLayer are always up for a challenge? A growing number of Virtual Private Gateways in locations like South Africa and Brazil was a project that led to better service coverage.

Moreover, we added user provisioning functionality with Azure AD and Okta for swift organization onboarding and management to improve the service experience for our customers.

Momentum mastery

The year 2022 also proved to get momentum and turn into a snowballing escalation that only confirmed — buckle up, there’s no way back.

With a focus on Network Access Control and a commitment to meeting compliance requirements, NordLayer introduced Activity monitoring and Device Posture Monitoring for advanced network visibility.

For a more robust and effective Internet Access Security, existing features were accompanied by DNS filtering by category and Deep Packet Inspection (DPI), so the product offers a robust and supportive network management system for our customers.

Automation of processes is the future, and we at NordLayer know it well. That’s why we implemented automated idle session timeouts from the NordLayer application. What’s more, optional enforcement of multi-factor authentication (MFA) and SSO for logging into the Control Panel was added to help ensure advanced security measures for our clients.

In 2023, NordLayer launched a one-of-the-kind Browser Extension to provide more connectivity opportunities to our customers.

A lightweight NordLayer version lets you multitask and secure connections on a browser level. It expanded how users can connect to NordLayer because, unlike the application, it doesn’t need to be OS-compatible and runs only on a browser.

Always On VPN was another big launch for NordLayer. It was dedicated to keeping users connected so organizations could trust that VPN connections stayed active.

To make rolling out NordLayer easier, we introduced the Team Administrator role. This allows admins to share some of their responsibilities in managing team access rights.

For a wider range of third-party service providers, JumpCloud became one of the five options to choose from SSO providers.

Unveiling the next era of NordLayer developments: Cloud Firewall & Device Posture Security

For better network access control, NordLayer is preparing to launch an upgraded Device Posture Security functionality. The already available capability to monitor who and when connects to a company gateway got enhanced with non-compliant device account blocking.

Improved functionality will allow IT admins to create rules, such as defining versions of OS and NordLayer, adding a requirement to have a specific file in a device, seeing if the device is rooted, and, in case of deviations from set rules, blocking the device from entering the network.

Finally, 2023 will be marked with a major product release–Cloud Firewall (FWaaS). The new soon-to-be-released feature will bring NordLayer closer to becoming a unified SSE platform provider. Undoubtedly, it’s a huge upgrade for more granular access control, which allows to deny or allow access based on User/Team, destination, protocol, and port delivered straight from the cloud.

NordLayer’s Cloud Firewall feature will be a great addition to hybrid infrastructures and a relief for legacy organizations that can finally replace expensive and resource-consuming hardware with security deployment in a few clicks.

Simple, intuitive, easy to roll out and use, and efficient, these are the words we often hear from our customers talking about their experience using NordLayer, and it couldn’t make us happier because that’s our goal to strive for.

This encourages the team to work on new and improved product capabilities constantly. We celebrate big launches and get to work even harder to deliver the most stress-free and robust network security solutions.

NordLayer use cases

Product development is an exciting and rewarding process. But without a clear vision and application, all great work can’t be used to its full potential. Thus, NordLayer formulated the main use cases our clients refer to us for help and support.

Internet access security

Modern enterprises, navigating the intricate challenges of internet access security, find themselves at a crossroads—balancing communication demands against rising cyber threats. The transformation in work models—remote, office, and complex hybrid—has introduced unique security challenges.

Threat prevention

NordLayer uses advanced encryption standards to protect data in transit. Whether employees work on-site or remotely, their internet traffic is encrypted, safeguarding company data from threats, potential eavesdroppers, and cyberattacks.

Business VPN

With NordLayer, employees can securely connect to public Wi-Fi networks, such as those in cafes or airports, without the risk of data interception. The VPN shields their connection from potential threats commonly associated with public networks.

Cloud VPN

As businesses increasingly utilize cloud services, NordLayer ensures that access to these resources remains restricted and secure. Whether it’s cloud storage, SaaS applications, or other cloud-based resources, NordLayer’s protective layer ensures seamless and straightforward integration that reduces the risk of data breaches.

Network & resources access management

Companies face the challenge of managing diversified and global teams while embracing a hybrid work model without compromising security. NordLayer, rooted in the Zero Trust model, presents an innovative solution to network and resources access management.

Remote access VPN

A remote access VPN ensures secure connections to company resources, whether in-office or remotely. It encrypts user traffic, safeguarding data from unauthorized interception. With NordLayer, businesses can create dedicated gateways for encrypted access to their network, balancing data availability and security for all workers.

Identity and access management

NordLayer’s Zero Trust approach ensures that only verified users with the right permissions can access specific network resources. This model operates on a trust-no-one-verify-all principle, incorporating strict security measures like 2FA, MFA, SSO, and biometrics to ensure airtight user validation before granting access.

Secure Remote Access

Designed for modern, distributed workforces, NordLayer’s Secure Remote Access application allows teams to connect to company resources from any location. This feature enhances flexibility and maintains a high level of security, ensuring that remote connections are as secure as on-premise ones.

Network segmentation

NordLayer provides organizations with the ability to segment their network through private gateways. This segmentation permits organizations to allocate specific resource access to certain user groups, ensuring that sensitive sections of the network remain insulated and accessible only to those who require it.

Achieving compliance

As regulations intensify and cyber threats amplify, achieving compliance has never been more critical. With staggering statistics revealing the vulnerability of many enterprises, investing in robust cybersecurity mechanisms like NordLayer is essential.

Remote access VPN

NordLayer ensures that connections and all data transfers are encrypted, safeguarding sensitive information from unauthorized access. This is especially crucial for organizations subject to regulations like HIPAA and GDPR, which emphasize the importance of data confidentiality.

NAC and monitoring

NordLayer enforces rigorous access controls, such as single sign-on (SSO), biometrics, and two-factor authentication (2FA). Additionally, it offers 24/7 network activity monitoring, allowing organizations to track secured connections, detect anomalies, and promptly address potential security incidents.

Network segmentation

By implementing network segmentation, NordLayer allows businesses to allocate resource access using private gateways. This heightens overall network security and restricts movement within the network, limiting potential damage from cyber breaches. Such segmentation is essential for compliance with standards that mandate limited and controlled access to specific data sets.

How NordLayer can address your business needs

We cannot emphasize enough how NordLayer outgrew being a simple business VPN and started offering beyond-reaching functionalities. Features we develop unlock a number of different possibilities to secure businesses in many ways:

• Protect traveling employees & secure access through public Wi-Fi.

• Prevent access to malicious websites while browsing the internet.

• Access geo-specific content needed for quality assurance or remote customer support.

• Ensure IP address masking.

• Monitor VPN usage in the organization and generate reports.

• Ensure that employees are connected to a VPN at all times.

• Allowlist specific cloud tools with fixed IP addresses.

• Segment network access to hybrid-cloud resources by teams.

• Restrict access to content categories or specific apps, ports, and protocols.

• Monitor and restrict non-compliant devices in the organization’s network by predefined security rules.

• Establish a connection between remote devices and a remote connection to on-site networks.

• Provide access to company resources on a browser level only.

Looking forward to innovation and growth

Looking towards the future, our primary objective remains the same: ensuring our customers enjoy uninterrupted growth fortified by robust network security. We recognize the evolving dynamics of modern workplaces and are committed to enabling every way of working.

To achieve this, we’re looking closely into the SSE framework by developing and providing ZTNA, FWaaS, and SWG features. These advanced models allow us to offer a seamless, stress-free security environment, ensuring that our clients can focus on their core operations, confident in the knowledge that their network remains impervious to threats.

Where NordLayer is today, and its direction forward, gives us the confidence to offer our clients a stress-free and user-friendly network access security solution. A product that enables businesses to achieve the best results, improve productivity, and take their technological posture to another level.

For us, it’s all about fulfilling our goals to deliver an effective, secure, and genuine cybersecurity tool for modern companies. If you want to learn more about security solutions, contact our sales team.

Third-party resources enhance cloud deployments, allowing businesses to expand their operations and add new services. However, using third parties can also lead to security issues. Installing third-party services correctly is critical if you want to extract maximum benefit. 

This article will examine the issue of third-party vendor integration. We will look at why third-party resources bring so many benefits. We will discuss some critical challenges and best practices to achieve successful integrations. The result will be a clear understanding of how to optimize access to third-party resources.

Understanding third-party resource integration

Third-party integrations are cloud resources or services supplied by external providers. The end user or site owner does not own them. However, third parties may still have access to a client’s cloud-hosted data.

For example, Google Maps integrations allow website visitors to locate retail locations. In this case, the Maps infrastructure is located off-site and delivered by a third party.

Third-party resources reduce the workload for cloud users by replacing tools that would otherwise be locally hosted or developed in-house.

Third parties add functionality. Companies can spin up apps or APIs supplied by external vendors. This accelerates development times and allows businesses to serve customers more effectively.

There are many types of third-party cloud integrations. Examples include:

• Cloud data storage such as Amazon Web Services (AWS)

• Content Management Services (CMS) like Drupal or WordPress

• APIs for web or mobile apps

• Ad providers like Google Ads

• Content libraries for images or product listings

• Customer support ChatBots like PipeDrive

• Geolocation tools like Google Maps

• Travel integrations for mobile apps such as Uber

• Cloud-hosted accounting software like Xero

• Enterprise-wide cloud platforms like Salesforce

The diagram above shows a typical third-party or Software-as-a-Service (SaaS) cloud integration. Most integrations require regular connectivity between third-party vendors and your organization’s network. This makes managing third-party cloud resource access a critical task for cloud architects.

Incorrect access processes can create openings for cyber attackers. Admins must always secure third-party vendor access. But at the same time, network managers must allow access for partners to carry out their assigned duties. Striking this balance is not easy, and careful planning is essential.

The need for third-party resources in today’s cloud infrastructure

Until recently, many organizations maintained on-premises networks. Workstations or local servers stored apps and data. Organizations purchased licenses to use software developed by others. And that’s where their relationships with third parties ended.

Cloud computing has changed this picture. Software and services developed and managed by third-party vendors are widely used for accounting, customer relationship management, data hosting, payment APIs, and staff collaboration. In-house operations have receded into the background.

Companies tend to incur higher costs when they build websites or virtualized networks on their own. Third-party vendors provide the necessary skills and products.

Vendors provide cross-app support—for instance, Slack links to Google Drive and Gmail. Gmail connects with other cloud integrations like Salesforce. Cloud setups like this involve many access points where third parties interface with your network resources.

Benefits and challenges of third-party integration

Outsourcing cloud services to third-party vendors has pros and cons. Third parties are not a magic bullet that meets every need of modern businesses. Businesses must consider benefits and challenges when commissioning third-party cloud services.

Benefits

• Scaling – third-party cloud vendors make it much easier to grow cloud-based enterprises. Companies can increase workloads, knowing cloud providers can handle increased data throughput. There is no need to make huge investments when products succeed. Cloud assets scale smoothly as sales and operations expand.

• Low costs – traditional software licenses demand high up-front fees or subscriptions. Up-front billing still applies to many cloud providers. But cloud services also operate pay-as-you-go models where companies pay for the resources they use. This kind of billing-per-usage can result in cost savings.

• Speed – many organizations use SaaS tools to expand operations quickly. Time-to-market decreases. And companies can rapidly expand into new geographic markets. They do not need to set up regional offices. Virtualized systems are available almost instantly.

• Simplified security – high-quality third-party vendors put in place robust security controls. They meet regulatory standards and secure client data. This reduces the workload on IT managers. Users simply access SaaS resources, and third parties manage security needs.

• Innovation – third parties have technical capabilities that clients lack. For instance, they carry out complex data analysis and machine learning to understand the behavior of eCommerce customers. Companies can embrace new technologies without running internal R&D departments.

• Efficiency – third parties let companies focus on their critical missions. Organizations don’t need to waste time creating solutions that can be purchased off the shelf. This allows clients to become leaner and more competitive.

• Collaboration – cloud services like Slack or Zoom simplify employee communication, allowing information to flow freely. Remote work teams can collaborate on projects regardless of location. Managers can easily monitor project performance.

Challenges

• Data security – third parties handle large amounts of private business data. This could include customer financial information or Protected Health Information (PHI). This creates a data breach risk if third-party vendors operate weak private data management and security practices. Ensuring each third party complies with security regulations is challenging. And every extra third party adds another potential data leak source.

• Vendor lock-in – vendor lock-in creates problems when you wish to switch to a more capable provider, when business strategy changes, or when the vendor you committed to for years introduces new terms of services or new business models that do not work with your company’s vision.

• Compatibility – third-party suppliers must work seamlessly with existing cloud assets. Cloud architects must plan data flows and test apps to ensure smooth operations. This requires expertise that third parties may not possess.

• Regulatory risks – using third parties can sometimes contravene industry regulations. For example, healthcare organizations must carefully check third parties to ensure compliance with HIPAA.

• Customer support – some cloud service providers offer excellent client support. Others are less efficient. Clients may lack support to handle operational or security issues. They may not possess the internal expertise needed to find solutions.

Common misconceptions about using third-party resources

Using third parties carries significant benefits. But the list of challenges above shows that there is a downside. Many of the potential problems are related to managing:

• Methods of third-party access

• How much private data is exposed to third parties during integration

Busting these myths about third parties is vital to make the best use of cloud resources. Let’s look at some common issues that confuse companies when they enlist third-party cloud vendors.

Myth #1: Third-party solutions handle every security issue

Cloud security is a shared responsibility. Under the shared responsibility model, third-party providers protect their applications and infrastructure. Vendors must ensure their products are properly configured and safe to use.

Network owners must secure their own cloud platforms and data. Companies need to apply robust access controls to external partners. And  IT teams must audit third parties to detect security vulnerabilities.

Myth #2: Third parties always prioritize data privacy

The same rules apply to data privacy as to security. Third parties often have strict privacy policies. These partners don’t extract customer data. They secure private data according to the industry’s best practices. But this isn’t always the case. Check the fine print and read privacy policies before installing any third-party services.

Myth #3: Access controls apply to internal assets, not third-party resources

Companies need to secure their networks with comprehensive access controls. However, access controls should also limit what users can do when accessing third-party resources.

Assigning excessive privileges to users can lead to security incidents. For example, users might share private data with unauthorized Slack users. Controls should apply wherever users can compromise data security. And that includes third-party apps.

Best practices for optimizing access to third-party resources

Organizations need streamlined cloud strategies to achieve optimal performance and adaptability. With that in mind, here are some concise best practices to allow secure third-party resource access.

1. Carry out third-party risk assessments

Assess third parties before commissioning services. Check their security and privacy policies and research their reliability and customer support. And only choose partners that comply with relevant regulations.

Some third parties pose a limited security risk as they process relatively little sensitive data. For example, website ad providers are unlikely to access customer data. However, SaaS accountancy tools could create a data breach risk.

2. Implement privileged access management (PAM) for third parties

Privileged access management systems create a secure interface between third parties and cloud deployments.

PAM avoids direct connections between third parties and network assets. The system screens network requests. It limits what third parties can do and makes damaging cyber-attacks less likely.

• Multi-factor authentication (MFA) portals request more than one unique ID before granting access.

• Access controls implement Zero Trust Network Access (ZTNA) principles. Users only have access to resources they need and nothing more.

• Just-in-time controls provide third parties with access for specified periods and revoke access after that period elapses

• PAM integrates with password management systems to enforce strong password policies.

3. Use NordLayer’s data encryption solutions

Always encrypt sensitive data, both at rest and in transit. NordLayer’s security tools encrypt data flows from and to third parties. Users can shield network traffic with our business VPN and keep traffic away from malicious actors.

4. Monitor third-party vendor security

Companies should remain aware of third-party security issues. Subscribe to alerts and vendor notifications. And integrate third-party monitoring into security information and event management (SIEM) solutions.

5. Audit third-party performance

Assess all third-party providers annually. Check for access control violations and security issues—track cloud resource and license usage to detect inefficiencies.

6. Have an exit plan for every third party

Third parties can go out of business or lose customer trust. And when that happens, customers must be prepared to change partners.

For example, you might currently use a certain VPN to protect cloud resources. But if that relationship fails, it makes sense to have a plan to transition to NordLayer or other alternatives.

Plan to migrate data and user activity smoothly. Design contracts to activate the exit plan if partners fail to meet security requirements.

Using VPNs to allow third-party cloud access

As we mentioned earlier, VPNs are a way to engineer secure third-party connections. However, traditional VPNs are a poor fit for third-party cloud access systems.

VPN users may experience slow connection speeds. And slow speeds compromise the performance of third-party services. This can negate the benefits of third-party integrations.

There are security issues on the client side. VPNs grant broad access to network resources. Firewalls are more precise, operating fine-grained access controls. Despite these issues, companies can use virtual private networks to secure cloud vendor connections.

Cloud VPNs represent a potential solution. They encrypt traffic passing between private and public clouds. Also, they create virtualized encrypted networks that protect data moving between SaaS servers and companies.

For example, Salesforce Private Connect defends traffic moving between Salesforce integrations and AWS servers. NordLayer’s cybersecurity solutions offer comprehensive protection for remote teams and cloud deployments.

Cloud VPNs combined with PAM and firewalls provide a robust level of security for third-party integrations. Companies can ensure access while limiting third-party privileges. And they can encrypt data flows in the cloud, hiding the content from malicious actors.

Future trends in third-party resource access

Cloud computing is growing rapidly. In 2023, the market for public cloud services was projected to grow by 21.7%. Companies continue to shift from fixed on-premises setups to agile cloud deployments. And they are embracing third-party cloud integrations on a massive scale.

As a result, third-party resource access will expand and evolve. For instance, Identity-as-a-Service (IDaaS) is becoming mainstream. IDaaS is a cloud-native service that blends the benefits of PAM and VPN tools.

IDaaS provides cloud-native authentication tools that include MFA and single sign-on (SSO) components. Clients can set access policies to implement Zero Trust policies. Tools like Security Assertion Markup Language (SAML) protect user credentials. Self-service portals allow users to change credentials without referring to company IT teams. And data gathering systems make SaaS audits more precise.

In the future, we can expect similar holistic cloud solutions. Tools like IDaaS will allow companies to control access across hybrid clouds. And they will make managing large communities of SaaS vendors easier.

Emerging technologies and their impact

New technologies are reshaping the way third parties connect to client networks. And these technologies go beyond traditional access management.

Machine Learning and AI will make threat detection and third-party monitoring more precise. Behavioral analysis will track suspicious access patterns and deliver instant alerts. Companies will also be able to carry out AI-assisted risk assessments. And they will assess third-party performance in real-time.

Blockchain technology may also contribute to third-party security. Blockchain ledgers can record access requests in tamper-proof formats. This will enhance the integrity of audit trails. And it will make the relationship between clients and third parties more transparent.

Looking forward: how the landscape might change in the next 5 years

Cloud architects should always be a step ahead of potential threats. So, what should we expect in the next few years?

The trend toward hybrid clouds will continue. Companies want easy-to-scale public clouds. They want the speed and flexibility provided by third-party integrations. But they also want secure zones for data storage.

Cloud users will need flexible solutions. They must protect critical data on private clouds while allowing third-party access to the public cloud.

Cloud security threats aren’t going away. Privileged access management will remain a critical security task for cloud engineers. The next 5 years will be an opportunity for companies that adopt secure cloud architecture. However, companies that stick with legacy technologies will struggle.

Conclusion: manage cloud third-party integrations with NordLayer

NordLayer can help you secure third-party resources in the cloud and on-premises. Our security tools enable clients to protect critical data from eavesdropping or leaks whilst browsing on insecure networks. Our virtual private gateways make it much easier to integrate external resources smoothly. Here’s what we offer our clients:

• Cloud VPN that protects data and apps. Encrypted tunnels shield north-south traffic. Additional checks and traffic filtering take place in the cloud.

• Simplified identity management. NordLayer integrates with industry-leading SSO and SCIM providers to ensure users can authenticate easily and retain access levels and privileges defined in your AD.

• Allowlisting tools add extra protection. Set lists of trusted users for the critical resources. Create secure zones for sensitive data. And apply looser controls for less risky traffic flows.

• Cloud firewall (FWaaS). Cloud firewall takes traditional firewall protection into the cloud. Companies can use strict firewall rules to set exceptions for third parties, enabling secure access to private data on a very granular level.

• Zero Trust solution. NordLayer implements Zero Trust principles for all cloud assets. Users must verify their identity before accessing internal network resources. And they only have access to assets they need, nothing more.

Find the right third-party access solution for your cloud deployment. Contact NordLayer today and discuss your options with our security experts.

Many organizations are at a critical crossroads in the race toward AI-driven automation. The allure of AI is irreristible. It promises greater efficiency, higher productivity, and streamlined operations. But, as with any technological revolution, the question is whether it’s a necessity or just a trend.

We talked to Shawn David, an AI expert, about why companies must adapt to AI automation to survive and boost their productivity. We also discussed the potential risks AI technologies entail. 

Shawn David has degrees in computer science and organizational leadership. He found his passion in automation while working at a marketing agency. He now runs “Automate to Win,” educating entrepreneurs on using AI to enhance productivity and efficiency.

At a glance: insights from this interview

• Benefits of AI for organizations: how AI enhances efficiency and productivity through automation?

• Strategy for adopting AI: what’s the best plan for implementing an AI-based tool?

• Data safety & AI: how to ensure your assets are safe with AI-based technologies?

• AI-powered decision-making: how AI can help make informed decisions?

• AI integration across industries: how AI automates tasks across various sectors?

• Risks regarding AI: what’s the best approach to the adoption of AI?

Benefits of AI for organizations

NordLayer: Shawn, generative AI tools like ChatGPT and Midjourney are now on everybody’s radar, and some organizations have already successfully deployed them. What are the benefits of using AI for businesses?

Shawn David: There are many benefits, but first of all, AI greatly improves business efficiency and productivity, particularly in automation. Employees can swiftly spot patterns and segments in large datasets, saving them from the manual analysis of thousands of lines of spreadsheets. This speed and accuracy can help combat fatigue and reduce errors. For example, creating a presentation deck can take 20 minutes instead of five hours.

By automating manual and repetitive processes, businesses can focus on understanding their workflows and automating the right processes. The essence is in deploying automation identifying and optimizing processes for reliable outputs. It’s the bread and butter of AI-driven automation, which, done properly, helps businesses achieve greater efficiency, higher productivity, and more reliable results.

NordLayer: You said repetitive jobs would be automated. And interestingly, Gartner predicts that 40% of such tasks we do now will be automated by 2030. What are the business implications of adopting AI?

Shawn David: I can highlight an example from an agency’s context. This agency conducts more than 2,000 A/B tests annually across various clients. Now, imagine streamlining this and automating the mechanism. Whatever time and workforce you save can be entirely freed up. Also, assuming the agency’s billable rate is $300 per hour and the average time spent on this particular task is almost five hours, the annual gain amounts to $2.7 million. What’s remarkable about AI is that this isn’t just a cost-saver. It’s a strategic asset that fuels growth, boosts profits, and eliminates repetitive tasks.

Strategy for adopting AI

NordLayer: Indeed, it’s remarkable, but the question is how to start with AI in business. Can you explain your three-step strategy for organizations looking to leverage AI?

Shawn David: Think of the first step as testing things out. You must step beyond your usual methods and rethink how you use AI. Even I, with two decades of systems engineering, had to adjust my thinking after about six months of working with it.

Consider three generative AI models: Claude, Bard, and ChatGPT. Think of them as three different ovens, each baking the same cake but with unique qualities and results. You are the chef here.

And now, the idea is to use AI to create a recipe for optimizing your business. Start with the end goal. AI will show you how to use the ingredients (your data and processes) to reach that outcome. Remember that you can hire a professional if you’re unsure how to use AI effectively for your specific needs.

NordLayer: First, you pinpoint your business needs with AI. What’s the next step?

Shawn David: You use AI with your data in the second step. There are two paths here: public Large Language Models (LLMs) like Bard and Claude are great for answering questions you already grasp. Imagine the result you desire. For instance, getting insights from 12,000 PDFs. The beauty is LLMs understand what you ask.

In the third step, you apply AI to your business processes. Now, avoid the DIY route. There are professionals who can handle this for you. Also, building a customized AI tool will help you secure your data by providing a more advanced and proactive approach and preventing unauthorized access to sensitive information.

NordLayer: Let’s explore a practical scenario. Say I’m a healthcare business with around 60 employees, and I’m aiming to develop a secure AI tool.

Shawn David: Absolutely, building a safe AI tool involves a step called vectorization, which is like having a super-smart assistant. It studies content, creating connections and context within data. For example, when we think of  “jaguar” and instantly associate it with “Kitty Cat” or “English car.”

If you have sensitive data, like personal information, create an isolated database, keeping it safe from outside networks. Then, use your natural language processing on this database without directly linking to an AI model.

As you invest in vectorization, you eliminate complex translations between humans and machines. Encoded vectors carry meaning, easily understood by AI. This ensures clear communication, fostering secure and context-aware AI tools.

In summary, for goals like healthcare data privacy, vectorization empowers secure, efficient, and direct interactions with AI systems.

NordLayer: Certainly, understanding risks is crucial. Are there downsides to deploying a customized AI tool for businesses?

Shawn David: One concern is not fully knowing how it works and blindly trusting its results. There’s a risk when you get output without clarity on the process. Let’s look at an example. Imagine you purchase a natural language processing system for your company. You feed in data, which tells you 51 to 85-year-old females have a 97% conversion rate. But it might hide the idea that grandmothers are buying kids’ presents, leading to wrong business decisions based on misleading info.

To avoid this, you need to understand the AI’s mechanism. Talk to engineers, ask about biases, and get answers. If not, bring experts or consider adopting open-source solutions in a safe, air-gapped (disconnected) environment. This keeps data secure. It’s like driving a tractor-trailer if you don’t know how you’re stuck. Unlike in your first step, trial and error won’t help here. You need a solid understanding to navigate potential challenges. I advise talking to AI tool developers with the insights for smooth and secure use.

Cyber threats & AI

NordLayer: How do the risks you highlighted align with the ever-evolving landscape of cyber threats, and what challenges arise at the crossroads of AI and cybersecurity?

Shawn David: The emergence of AI-driven attacks has elevated the game beyond the usual culprits like software bugs or human errors. These attacks are woven into the very fabric of algorithms, and fixing them is now a complex puzzle.

Interestingly, despite their sophistication, many AI attacks exploit the same traditional vulnerabilities, such as weak passwords, unpatched software, or social engineering. In simpler terms, AI introduces new threats and uses age-old weaknesses. Strengthening cybersecurity defenses with established measures like strong passwords and multi-factor authentication can indeed create a formidable barrier.

NordLayer: Your insights on AI are intriguing. Shifting gears to the blend of cybersecurity and AI, especially in light of the growing concern surrounding deepfake and video content, what narrative do you see taking shape?

Shawn David: The proliferation of deepfake audio and video content undoubtedly demands our attention. With the rise of the LLMs and the whisper-1 audio-to-text and then training, you can quickly recreate someone’s likeness in real-time audio.

AI can mimic words you never uttered, prompting a quest for alternative validation methods. A human-based certification of any digital communication, perhaps? If AI can 100% replicate my voice and appearance during a Zoom call or run my LinkedIn posts, that’s scary.

NordLayer: So what, in your opinion, is the smartest way to ensure data safety within the realm of AI?

Shawn David: The data that AI feeds on can be twisted around for bad purposes in totally new and unexpected ways. This means we must change how we gather, keep, and use that data when dealing with AI.

Think of it like building your own AI tools in-house. It’s just like creating a strong fortress to safeguard your valuable assets. As I said earlier, adopting open-source solutions in a safe, disconnected environment keeps data secure. My advice is to use a thoughtful approach to AI and cybersecurity. This will help make sure a business remains resilient.

Decision-making and AI

NordLayer: That’s an insightful perspective on cyber threats in the context of AI. Now, let’s delve into AI-powered decision-making. Can you explain what it means?

Shawn David: According to Gartner, by 2025, 95% of decisions involving data will be at least partially automated. AI will improve the speed and accuracy of decisions in three ways.

First, we’ll have human-based decisions, such as medical diagnoses, where machines assist with visualization, but humans make the final call based on ethics, bias, logic, skills, and emotions.

Second, we’ll have hybrid decisions, like in financial investment, where the machine suggests, but the human decides. AI will provide recommendations and analytics for human validation.

Finally, we’ll have full decision automation, as in choosing the next best action for a digital order, where the machine decides using predictions and forecasts. Managing risks is key here, which might involve setting guardrails or keeping a human in the loop.

AI integration across various industries

NordLayer: Now, let’s talk about the impact of AI across various industries. How can different sectors benefit from AI integration?

Shawn David: Absolutely, the potential applications are vast. Industries characterized by routine human interaction or manual tasks are ripe for transformation. Consider roles involving data transposition, low-level content creation, or entry-level graphic design. For instance, I’m developing a system that can replace low-paying content creation gigs on platforms like Upwork and Fiverr. Users can train an AI using their own social media posts, and it will generate content in their style, which can then be refined further. This kind of symbiotic relationship between humans and AI can lead to a more efficient workflow.

Consider facilities like the Cleveland Clinic and the Mayo Clinic, which already utilize AI to monitor patients round-the-clock. Vital signs, such as heart and breath rates, are tracked, alerting medical staff to changes. AI aids in medication dispensing and even assists in medical diagnosis, analyzing patterns in cells that the human eye might miss. Radiology and surgery benefit from AI’s unmatched precision, akin to a drug-sniffing dog that never fails to detect. The potential of AI in healthcare is profound, touching everything from immediate care to complex diagnostics.

NordLayer: It’s interesting how AI’s influence varies across industries. What about the IT industry? Will it also see a significant impact?

Shawn David: Absolutely, even in the IT industry, there are areas that AI can revolutionize. For instance, AI bots can easily handle routine tasks like answering basic customer queries about platforms like GoDaddy or providing guidance on Google or Facebook ad setups. AI can watch and understand training videos, making manual checks unnecessary. This kind of automation can reshape entire sectors overnight. However, it’s important to note that AI adoption in IT is all about efficiency and profit. Open AI’s training data includes questions from users, not as an altruistic gesture, but to improve AI’s performance.

Regarding industries with less potential AI impact, those heavily reliant on high-level creativity or personalized concierge services might not experience significant change. For example, luxury services that thrive on human touch and bespoke experiences may remain less influenced by AI’s reach.

Risks regarding AI

NordLayer: Finally, can we discuss risks for businesses regarding AI?

Shawn David: One of the biggest business risks is falling behind the AI race and losing competitiveness. If you approach automation authoritatively without involving the workforce, it can lead to resistance and chaos. The key is to view AI as a collaborator, like a helpful robot. If people grasp this concept, we’d be in a better place. However, the rush to adopt AI while disregarding ethical concerns can lead to unintended consequences. It’s crucial to strike a balance between progress and responsibility.

NordLayer: Thank you very much for this insightful conversation.

Shawn David: My pleasure.

Before diving into the AI world, consider securing your business’s digital journey. Learn how NordLayer can help you strengthen your defenses.

This text has been generated by a human.

Secure and easy access to workplace networks isn’t just a perk in the remote work era. Yet, remote work brings security and connectivity challenges businesses can’t ignore. We’ve all have come across the term Virtual Private Networks or VPNs in our work, whether we’re technology professionals, IT administrators, or just everyday remote employees.

In this article, we’ll break down the A-Z of VPNs. From secure access to a company’s network from different locations to understanding why free VPNs might cost you more than you think. Plus, we’ll explore why business VPN might be one of your best business decisions. 

What is a VPN?

A simple yet profound technology

Understanding what a Virtual Private Network (VPN) is the first step in learning how to access and share data on many branches of a company network from different locations.

A VPN creates a secure tunnel between your device and the internet, using advanced encryption algorithms to safeguard data in transit. This tunnel acts as a secure conduit through which data such as usernames, passwords, and sensitive files are sent and received.

This encrypted tunnel ensures that even if someone could intercept your data, they would not be able to decode it.

The secondary but equally important aspect of VPNs is masking your IP address. Every time you connect to the internet, your device is assigned an IP address, a unique identifier that can reveal your location.

A VPN replaces your IP address with one from its server, shielding your true location. This dual functionality of encryption and new IP address masking makes VPN both straightforward and robust. And it helps companies protect their privacy, data, and assets.

Role of VPNs in internet safety and remote work

VPNs: the gatekeepers of internet safety

VPNs create a digital barrier that protects your data from cyber threats like ransomware attacks, phishing scams, and data breaches. Given the alarming rise in cybercrime, their role in preventing business disruption and financial loss is crucial.

VPNs standardize technology processes for organizations spread across many locations, even internationally.

Businesses can use VPNs to securely share data and connect various locations to different network nodes, such as branch offices, cloud-based services, or mobile employees.

This standardization ensures uniform security across the entire organization, reducing vulnerabilities that cybercriminals could exploit.

Remote access facilitating offsite connection in business

Before, secure remote work was difficult due to complex security protocols and the limitations of traditional WANs. VPNs have dramatically simplified this process by offering secure, seamless remote access to a company’s internal network from anywhere in the world.

With a VPN, remote employees can securely access many company resources, like files, applications, on-site servers, and internal communications tools.

For most businesses operating under a remote or hybrid work model, a VPN is indispensable. It ensures that employees can work as efficiently from home—or any global location—as they could if they were present at the office.

3 risks of free VPN services: why quality matters

1. Compromised speed and limited server choices

The appeal of free VPN services often hinges on the absence of initial costs. Yet, these services frequently limit the internet speed available to users. These speed caps can significantly hamper productivity and efficiency for many businesses that need fast and uninterrupted access to data and communication tools.

Moreover, free VPN services usually offer a restricted range of server locations. This limitation can be problematic for businesses that need to connect to servers in specific geographic locations for compliance or operational reasons. The lack of server choices may also lead to network congestion, further slowing your connection.

2. Security risks: lax encryption and data logging

One of the most critical drawbacks of free VPN services is their inadequate security features. Many free VPNs lack state-of-the-art encryption protocols, leaving your data vulnerable to interception and unauthorized access. This compromised security is a severe issue, especially for businesses handling sensitive or confidential information.

Some free VPN services may log your browsing activities, a practice that contradicts the purpose of using a VPN for enhanced privacy.

These logs can be susceptible to data breaches or be sold to third parties for marketing purposes, putting your data and privacy at risk.

3. Suitability for businesses: high stakes, higher risks

Regarding business applications, relying on a free VPN can be a grave mistake.

The risks include slower internet speeds or fewer server choices. More seriously, they can extend to more consequential matters like compromised data integrity and potential breaches of customer information.

Businesses face greater risks in a cyber-incident, such as financial losses and damage to their reputation and customer trust. Given their many limitations, free VPN services aren’t appropriate for corporate use, where data security and privacy stakes are significantly higher.

Elevating enterprise security with a business VPN

Ensuring business infrastructure security

If you are serious about business data security, an enterprise VPN is the way to go.

These VPNs provide tailor-made solutions for businesses, unlocking capabilities such as IP allowlisting for secure resource access and offering more robust encryption protocols. This enables businesses to securely access company networks from various locations.

This technology setup ensures the security of your central server, and the software safeguards cloud computing services, on-site servers, remote offices, local area networks, and even individual computers at various business locations.

Distance entry: the future of work

The COVID-19 pandemic showed us that remote work is not just a trend—it’s here to stay. A corporate VPN is essential for companies that have embraced this shift.

With this software setup, employees can securely access company networks from home and seamlessly share and receive data with colleagues globally.

The glue keeps your dispersed team on the same page: secure file sharing, one office environment, and one network.

Enabling remote access: bridging on-site servers with cloud services

Businesses nowadays are not just confined to physical office spaces or two offices—they also operate in virtual private networks in the cloud. So, how do you access the company network from different office locations, and can you bridge these two worlds? And what about static IP addresses?

Remote access VPNs are essential for cloud computing, requiring static IP addresses to establish connections to on-site servers and other cloud resources. These addresses aren’t just for enhanced security, they’re fundamental for any remote connection to a physical network or device. By following these prerequisites, users can significantly minimize risks associated with remote access, allowing employees to work securely, no matter where they are.

Boosting your business security with a VPN

The importance of wireless connection safety

While convenient, public Wi-Fi networks are a breeding ground for various cybersecurity threats. There are numerous vulnerabilities, from Man-in-the-Middle (MITM) attacks to cybercriminals eavesdropping on your data to unauthorized access.

These are not just fears—they’re real threats. They can translate into concrete security breaches involving sensitive personal or business data. This has been particularly underscored by the increasing cyber-attack incidents targeting users on public Wi-Fi networks.

Beyond the basics: advanced VPN features for enhanced online protection

Beyond the essential security features, corporate VPNs offer additional layers of protection. Advanced features like:

• Split tunneling

• Zero-knowledge architecture

• Multi-hop connections

What does all of this mean for businesses? More options for keeping your internet connection safe, secure, and tailored to your needs. The saying goes, “The best defense is a good offense.”

Conclusion: why a business VPN is an essential digital protection tool

Remote work demands robust security beyond standard business applications and software. Just as NordLayer’s VPN sets the bar high for a secure connection for remote work, your choice of a business VPN should meet similar standards. It’s not just about better secure connections in remote offices, it’s also about comprehensive data protection, user management, and ease of use, all while enabling all ways of working.

Don’t settle for basic security features. Elevate your business operations with NordLayer’s Business VPN solution. Move today to ensure a secure, virtual private network and efficient remote office work environment tailored to your needs.

Contact us today, and let us help you create a security solution that fits your business needs.

After the pandemic, the shift to working from home and hybrid work models increased severely. Most office employees were allowed to choose where they wanted to work. The problem was that security was often left as an afterthought regarding remote access. This also meant that cyberattacks increased on an unprecedented scale, threatening businesses even more. 

Ensuring that work networks are reachable from the convenience of the employees’ homes is still crucial for business continuity. However, this also means navigating the complex and intricate world of network security, which can be a challenge. Therefore, this article will guide you through various techniques and solutions for achieving remote work with proper attention to data security.

Key takeaways

• Secure network access to internal systems for remote employees and third-party vendors is crucial.

• VPN software helps keep your connection secure, hides your IP address, and lets you access the company’s network from anywhere in the world.

• To ensure you can safely access your system from anywhere, it’s important to use a list of approved users and set up multiple verification forms.

• Regular check-ins, routine upkeep, and staying informed about security can help reduce cyber risks for remote teams.

How to safely access the company network from any location?

Remote and hybrid work provides unparalleled flexibility for remote workers to figure out how to tackle their tasks. The challenge is to figure out network access control mechanisms for third-party vendors, clients, and remote employees working from home. It’s a paradox: the resources must be made available but not too available so that it becomes a security liability.

Without proper precautions, unauthorized users might take advantage of weak security. For this reason, businesses seek to improve their network security stance by implementing various network access control solutions or adopting good practices for their IT infrastructure management. Here are some examples of how secure remote access could be arranged.

Protect your network with a Virtual Private Network

A Virtual Private Network (VPN for short) is an online security staple in remote access. It encrypts users’ connections, securing them from any potential external eavesdropping. This helps ensure that the data transmitted between the device and the company network remains secure. Data encryption stops criminals from capturing the data in transit as they don’t have the decryption key. It’s invaluable for remote employees working from public Wi-Fi or other unsecure networks.

In addition, business VPN software helps to maintain the anonymity of your employees’ identities by masking the user’s IP address. This can help prevent third-party tracking and ensure that sensitive information about the company’s operations remains confidential. Hiding the remote worker’s IP address also makes it more difficult for hackers to monitor their online behavior or exploit any vulnerabilities in the network.

Finally, VPNs allow employees to connect to the company’s network from anywhere worldwide. This can be particularly useful in remote work scenarios where resources must be shared securely with a large group of people. It helps to maintain the privacy, integrity, and availability of the data and services essential for the company’s operations and stay productive.

Secure access to cloud storage

Safeguarding cloud-stored assets goes beyond mere passwords. A holistic security strategy requires methods like IP whitelisting, network segmentation, and advanced authentication techniques such as MFA and biometrics to secure access to cloud resources.

These measures protect data and ensure that tools like Confluence, Jira, and Salesforce are accessed solely by authorized users. When it comes to remote work, the challenge amplifies. Solutions like site-to-site VPNs have become invaluable, allowing employees to securely connect to the office network from afar, guaranteeing a secure and seamless connection to essential data.

Use cases for secure remote access

Secure remote access has grown exponentially in importance, particularly during the shifts of digital transformation, remote working, and global collaboration. Here are some key use cases for secure remote access that organizations and individuals are leveraging.

Remote work and collaboration

With the rise of remote work, employees across the globe need secure access to their organization’s network and resources. It allows staff to work outside the office, accessing files, applications, and internal systems without compromising security. Businesses must keep sensitive information only to authorized users, maintaining its confidentiality and integrity.

Remote monitoring and management

In our globally connected environment, keeping a close eye on devices everywhere is more important than ever. This goes beyond just watching; it means having the ability to access and manage these devices securely. It’s a vital tool, especially when teams are spread across different locations, helping maintain strict security standards. This includes setting specific security guidelines, regulating access based on these rules, and getting timely alerts about any non-compliant connections.

Adopting remote monitoring ensures smooth operations and can quickly address potential issues, no matter where they arise, keeping your business running seamlessly and efficiently.

Disaster recovery and business continuity

In the event of natural disasters or unexpected disruptions that affect your physical network or infrastructure, flexible remote access solutions enable organizations to continue their operations. Employees can connect to the cloud tools and resources safely, and IT teams can remotely manage and restore systems to maintain business continuity.

How to enable secure remote workers’ network access?

For the remote workforce, secure access to the company’s network is essential for productivity. Here are a couple of things you can do to ensure that remote access is secure for your employees.

Establish secure connections to your network

Secure remote access is vital in today’s network security, ensuring both digital and physical aspects of networks and devices are safeguarded. There are two primary use cases: site-to-site access, which connects separate locations securely through VPNs, authentication, monitoring, and firewalls, and smart remote access, which allows to connect to devices that don’t support VPN applications.

For site-to-site access, the goal is to encrypt, monitor, and authorize data exchange between locations. In contrast, smart remote access emphasizes dynamic access based on context, seamless maintenance, and timely security updates. Both approaches aim to provide secure and efficient remote connections in our ever-evolving digital landscape in which SaaS access control is key.

Implement IP allowlisting

Allowlisting gives specific applications, IP addresses, or devices permission to access certain resources. This boosts security by only allowing trusted sources. However, managing varying IPs can be tough when remote workers from different global locations access resources.

For easier management, this works best when IP allowlisting is combined with Virtual Private Gateways with a fixed IP. This means only one fixed IP to handle, reducing complications. It helps to filter out unverified connections and ensure that only authorized personnel can access sensitive information.

Use multi-factor authentication (MFA)

MFA is vital for remote work, enhancing security by requiring at least two types of identification before access is granted. This can be a combination of a password, a device like a phone, or even a fingerprint.

With remote work, there are increased risks compared to an office environment. Devices are more susceptible to theft, and ensuring physical workspace security is challenging. MFA serves as a barrier against unauthorized access. Simple tasks might need a password and a text code, but sensitive data requires stronger authentication, like combining a password, fingerprint, and a smart card. This extra security helps counteract the risks of remote work.

Strict authentication is essential

Weak passwords can often be guessed or cracked through brute force or dictionary attacks. Yet even strong passwords can fall pretty to cyberattacks if they’re reused. It’s much more secure to use single sign-on (SSO) and phase out email-password logins, which can be vulnerable.

SSO provides centralized control over user access, making it easier to manage permissions and revoke access when needed. This is especially crucial in organizations where employees or users come and go. As technology advances, it’s crucial to stay ahead of the curve and prioritize security measures that adapt to the changing threat landscape.

Enable endpoint security

Endpoint security is super important today. It ensures that devices like laptops and phones are up to security standards. Since everyone’s personal device can be different, some might not be as secure as others or even be at risk.

That’s where endpoint security tools come in. They keep an eye on these devices and help tech teams spot and handle risks. This stops unwanted access and keeps our data safe. As more people work remotely and use their own devices, having good endpoint security is like having a protective shield for our digital workspace.

Monitor and log access

Regularly monitoring and logging who is accessing your network helps detect any unusual behavior or unauthorized access patterns. This may indicate external hackers trying to breach the network and internal users trying to access resources they shouldn’t have permission to access.

All the logs help to check and ensure that all those who ‘should’ be using secure connections are actually doing so. This provides visibility into network activities, supports incident response, and enables proactive security measures.

How to provide secure access to your network for third parties?

Businesses often need to give third-party vendors, consultants, or partners access to their networks. While third-party collaboration is unavoidable, it comes with the risk of compromising the network’s security. Implementing proper protocols and safeguards is vital to ensure the system’s integrity.

Here’s how you can give third-party network access without jeopardizing security.

Clearly define access requirements

Before providing access to your third-party partners, you must outline what resources need access and why. This tailored approach to data access minimizes the total attack surface and leaves hackers less wiggle room. In the long run, this helps to minimize the risk of unauthorized access, data breaches, and potentially malicious activities.

Still, the company that wants to initiate this access model will require a structured approach. All held networks and their resources must be well-documented for them to work. After that’s done, third parties can be joined within the infrastructure with lesser privileges.

Create separate subnetwork for external partners

Breaking networks into smaller segments can help stop hackers from moving around easily if they get in. It also lets us design specific areas of the network just for outside groups. This means the main system is safer if an outsider’s system is hacked. If an internal system breach happens, it stays within that smaller area and doesn’t spread everywhere.

Use role-based access controls (RBAC)

RBAC restricts system access to authorized users. It’s essential for managing and controlling access within an organization’s network, especially when third parties are involved. By setting up roles, it’s possible to limit third-party access only to the areas necessary for them to fulfill their functions. This minimizes the risk of accidental or intentional data misuse, enhancing security.

Additionally, RBAC provides a clear record of who has access to what. This can be crucial for auditing and monitoring purposes, making it easier to track who accessed certain resources and when. If an incident does occur, the organization can easily trace back actions to spot individuals or roles.

Draft a Comprehensive Security Agreement

A Comprehensive Security Agreement (CSA) outlines the responsibilities and obligations of both parties. It establishes what the third party expects regarding security protocols and clarifies what the organization will provide in return. This agreement should include how data is handled, stored, and destroyed and what actions will be taken if there’s a security breach.

The agreement serves as a legally binding pact that holds both parties accountable. This ensures that both sides have taken necessary precautions and can be used in legal proceedings.

How can NordLayer help

In today’s dynamic business landscape, providing remote access to your office network is crucial. However, it must be done cautiously to protect sensitive data and ensure business continuity. Cybersecurity shouldn’t be left for a chance. Finding trustworthy allies is important, as malicious actors aren’t showing any signs of slowing down.

NordLayer is perfect for businesses shifting to a mix of office and home work. As more companies adopt this hybrid work style, NordLayer provides easy-to-use services that ensure remote work is both safe and convenient for everyone.

Virtual Private Gateways with a dedicated server by NordLayer can help a lot. It keeps your online data safe by encrypting traffic, adjusts easily to your needs, and lets you control who gets access by setting role-based privileges. Plus, it pairs seamlessly with all major login providers, ensuring only the right people get in.

We provide tools that make your local networks and Cloud resources super secure. Enjoy top-notch VPN protection, extra security with multi-factor authentication, and always-on network monitoring. The best part? Our solutions don’t require any hardware and can be adjusted easily to fit your business needs.

If any of these challenges sound familiar to your organization, reach out to our team. We’re here to help you explore various ways to strengthen your network’s cybersecurity.

Remote work is now a key part of how many businesses operate. It offers new ways of working, like flexible hours and the chance to save money on office space. Because of this, it’s important to have a clear plan for remote employees and those who work both in the office and at home.

In this article, we’ll take a look at how to put together a remote work agreement for your company. We’ll cover why you need one, what should be included, and some helpful tips for making it work. By planning ahead, businesses can make the move to remote work smoothly, leading to a successful and energetic work environment.

What is the remote work policy?

A remote work policy is like a set of rules that bosses and workers follow when working from home or outside the office. It explains everything you need to know about working remotely, like your job duties, when you should be working, the technical help you can get, and other important information.

This policy helps to protect both the company and the workers so nobody gets into legal trouble. It sets fair rules for everyone and ensures all employees understand what they need to do when working remotely.

A remote work policy might talk about things like:

• What equipment you’ll need

• Making sure you have a good internet connection

• How you’ll talk to your co-workers

• Ways to keep computer information safe

Having a remote work policy helps businesses be more flexible, letting people work where they want while ensuring everyone does their job right and keeps information secure.

The details of a remote work policy can change depending on things like what kind of business you’re in, how big your company is, and what laws you have to follow. But no matter what, certain things are always important regarding remote work policies.

Why does your company need a remote work policy?

After the COVID-19 pandemic, there was a shift in employees’ view of remote work. A well-defined remote work agreement becomes crucial with the increasing prevalence of remote workers. Here are the main arguments for it:

Work flexibility is not a bonus but an expectation

Work flexibility is in greater demand than ever before. According to the American Opportunity Survey, when people have an opportunity to work flexibly, 87% of them take it. This is noticeable across occupations, demographics, and geographies. The data shows that the remote work trend continues to shape the future of work relationships.

According to the same research, the third most popular reason for workplace changes was a search for more flexible work arrangements. This means businesses that have already adopted remote work policies have the advantage of attracting top talent. Yet, it’s first necessary to form a remote work policy to move forward with remote work as a practice.

Remote work brings value to the company

There are tangible business benefits directly attributed to flexible working conditions. Working from home did increase productivity by 5%. This shows that giving employees the freedom to choose how they work enables them to be more efficient regarding their work scope. In this case, the business wins, as it reaps the productivity benefits.

Additionally, remote work expands the pool of potential employees. This means that the workplace can attract global talents while fostering innovation, ultimately leading to improved profitability. Far from just being something that exists to please employees, remote work has direct and quantifiable effects on business performance. Yet, it also needs a remote work policy to be viable.

Compliance must remain a priority

Remote work, just like any other job, has to follow specific laws and rules. Employers need to know where their employees are working to avoid legal and tax problems. Since these rules can be very different in various places, it can be tricky for companies with remote workers in different regions or countries.

They also have to think about things like health insurance, which plays a big part in shaping remote work policies.

It’s crucial to regularly check and update remote work rules with the help of legal, HR, IT, and other important departments. This helps to keep everything running smoothly and legally. There may be limits on where or for how long employees can work remotely, and these rules should be part of your remote work policy. By putting these rules in place, you can protect your organization against future misunderstandings and communication breakdowns.

Data security and confidentiality

Employees working from home or elsewhere can create security risks for the company’s information and digital assets. To keep everything safe, the company needs a clear policy for remote work. This policy should spell out the rules everyone must follow to protect sensitive data and other important information.

The remote work policy should also include other safety measures, like:

• Making sure that remote workers are using safe, up-to-date software.

• Requiring them to use virtual private networks (VPNs) to keep their connections private.

• Making them use multi-factor authentication to access company systems, which means they have to provide more than one piece of information to prove who they are.

• Requiring encrypted communication tools for sensitive conversations.

• Regularly updating and patching remote devices to guard against possible weaknesses.

By following these steps, the company can keep its valuable assets safe and maintain the trust of its clients, partners, and stakeholders in a world where more and more work is being done remotely.

Remote work policy components and examples

To help you create your remote work policy, we drafted a potential structure that could be used as an example.

Objective

This guide outlines the conditions and regulations for staff members working from places other than designated work locations such as [office, building, floor, etc.]. It aims to ensure that both employees and supervisors know the remote work conditions and guidelines.

The relevant authorities must first approve all remote work requests [supervisor, manager, Human Resources, etc.]. This remote work regulation stays effective until [an end date is set or the policy is reviewed].

Applicability

This policy is relevant only to [full-time employees, suitable part-time employees, staff not in training, etc.].

Guidelines

Eligible staff members are required by [Company name] to work remotely on a [temporary or permanent] basis. Work can be carried out [anywhere, specific city or state, etc.].

The following criteria must be outlined for positions that qualify for remote work:

Work timing and presence

Specified times when remote employees must be working

Example: “Remote employees should be actively working according to the schedule outlined in their contract. If an alternative work schedule is desired, written consent from a supervisor must be obtained, and the new schedule must be communicated to the team.”

Remote work setting

Standards related to the remote working space

Example: “To ensure optimal productivity, remote workers must select an environment without distractions, with stable internet access, and conducive to focused work during working hours.”

On-location work

Steps remote employees need to follow when working on-site

Example: “If planning to work at the office, remote employees should use [Company Name] ‘s reservation system to check and reserve available workspaces to prevent overcapacity.”

Communication expectations

Preferred methods of communication and expected response times

Example: “Remote employees should be accessible through Slack or phone during working hours and should reply to emails within a day unless specified differently in the client’s statement of work. Regular check-ins with teammates and attendance at mandatory meetings are also required.”

Tools and technology

What will the company supply in terms of hardware and software

Example: “[Company Name] will furnish remote employees with the necessary tools and technology tailored to their roles and responsibilities. This equipment must be used exclusively for business and kept secure.”

Information security

Instructions for safeguarding confidential information

Example: “Remote employees are expected to follow the company’s acceptable use policy (AUP) and bring your device (BYOD) policy, taking necessary measures to reduce cybersecurity risks and safeguard sensitive and proprietary information.”

Best practices for implementing a remote work policy

Implementing a remote work policy benefits employees and employers, allowing flexibility and the ability to tap into a broader talent pool. However, to ensure success, it’s a good idea to consider the following best practices.

1. Identify which roles are suitable for remote work

Not every position in an organization can seamlessly transition to remote work arrangement. While a software developer may easily work from home, an office administrator may not fulfill all job obligations remotely. Therefore it’s necessary to outline which roles can function in a home environment without decreasing employee performance.

Secondly, it’s also important to look at the tasks themselves and determine whether they can be done remotely, even when factoring that some job roles are more suited to remote work. In those cases, setting a fixed amount of time for in-person and remote work is a good compromise.

2. Reinforce the guidelines

It’s important to know which company rules and guidelines need to be followed, even if employees are working from home. All the usual company rules still apply, but we need to make sure everyone understands that these rules aren’t put on hold just because they’re working remotely.

By providing clear and easy-to-understand guidelines, we can set clear expectations for everyone. This will help prevent confusion and make managing remote work much easier. It creates a level of openness and trust that will make remote working a smooth and efficient process for all involved.

3. Create remote work plans

Company goals need to be broken down into clear and achievable targets. Department heads can help turn these big objectives into practical tasks and responsibilities. This gives employees a clear path to follow, making their jobs easier during changes or transitions.

Managers should make it a habit to lay out these plans and talk them over with their teams. They should also keep an eye on progress to make sure everyone is on track to meet the goals. This helps prevent confusion, especially when shifting to a remote work model that may require more effort from employees outside the office. It keeps everyone on the same page and ensures a smooth transition.

4. Specify the necessary tools for remote work

Remote workers need the right technology and help to do their jobs and work together with their team. This means making sure they have what they need to do their tasks from home or elsewhere. Sometimes, you might even need to buy extra software or tools to help remote workers handle the special demands of working away from the office.

Remote work often causes communication problems and mix-ups. But by supporting remote employees with different tools, you can help them stay in touch in real-time. This makes it easier to sort out any problems that might come up.

5. Detail insurance and liability considerations

If you’re working from home, it’s essential to know your rights and how things like injuries or losses will be dealt with. A good remote work policy will cover all these details, including benefits, insurance, and liability considerations. It’s not just important for employees; employers need this too, to make sure that everyone’s working in a safe and secure way.

What does all this mean in practice? Well, it helps create a positive work environment and makes sure that the company is following the law, reducing legal risks. Plus, it shows that the company really cares about its employees’ well-being and safety. By being clear and open about the rules and policies, it can help build trust and make remote workers feel like a part of the team, boosting productivity and inclusion within the company culture.

Easier cybersecurity with NordLayer

Remote working is quickly transforming traditional employment models. Yet, in this arrangement, the company and its employees share the responsibility of maintaining security and the well-being of company data. Achieving this may only be feasible with the right tools and solutions for network management.

NordLayer offers a package for hybrid work security that enhances the safety of working remotely. We enhance collaboration between remote employees and modern businesses allowing them to control access to company resources and safeguard critical assets.

Without needing any special hardware, NordLayer provides an accessible solution suitable for businesses of all sizes and easily enables secure remote work from anywhere. Solve your remote work challenges with effective solutions to make your setup safer.

Contact our sales department to learn more about our solutions and uplift your remote work capabilities today.