Skip to content

The MSP’s Guide to MFA for Small Business: Slash Costs & Complexity with an All-in-One Solution

For Managed Service Providers (MSPs) whose growth is fueled by serving Small and Medium Businesses (SMBs), the security landscape is a minefield of complexity and escalating costs. Your clients demand enterprise-grade protection, but the traditional security model—bolting a separate, expensive Multi-Factor Authentication (MFA) solution onto a remote access platform—is often unsustainable for the SMB budget. This forces you, the MSP, into a difficult position, leading to “subscription fatigue” for your clients and a Total Cost of Ownership (TCO) that can cause lost opportunities or shrinking margins.

What if you could deliver robust, compliant, and user-friendly MFA without forcing your SMB clients to pay for a standalone Identity Provider (IdP)?

This is the paradigm shift offered by integrated security platforms. This guide breaks down how MSPs can leverage an all-in-one solution like Thinfinity Workspace, with its powerful native MFA capabilities, to drastically reduce costs, simplify management, and deliver a superior, more profitable security service to the SMB market.

The High Cost of “Separate” Security: Why the Traditional Model Fails for the SMB Niche

The conventional method for implementing MFA is effective, but expensive. It involves a costly and complex stack:

  1. A Remote Access Solution (for VDI, VPN, etc.)
  2. A Third-Party Identity Provider (like Okta, Duo, or Azure AD P1/P2)

While this model can be a good fit for large enterprises with dedicated budgets, it creates significant financial and operational burdens for MSPs serving SMBs:

  • Punishing Licensing Fees: Most IdPs charge a recurring per-user, per-month fee, often ranging from $3 to $6 per user. For an SMB with 100 employees, that’s an extra $3,600 to $7,200 a year—a cost that can make your proposal uncompetitive.
  • Margin Compression & Lost Deals: As an MSP, you either have to absorb these third-party costs, which erodes your margins, or pass them on, risking the loss of the deal to a less secure but cheaper alternative.
  • Vendor and Complexity Overload: Managing multiple vendors, support contracts, and admin consoles for each client creates inefficiency and makes it harder for your team to scale services profitably.

For many SMBs, these costs put enterprise-grade MFA out of reach. For their MSPs, it’s a constant barrier to growth.

Infographic comparing Traditional MFA stack (higher cost, complex, third-party IdPs) with Thinfinity All-in-one MFA (zero extra fees, simple setup, native MFA).

Thinfinity’s Game-Changing Approach: Powerful Native MFA is Built-In

Thinfinity Workspace disrupts the old model by integrating a powerful MFA engine directly into the platform. This isn’t a stripped-down add-on; it’s a comprehensive, standards-based solution that eliminates the need for an external IdP, making it an ideal fit for the cost-conscious SMB market.

At its core is a native HOTP/TOTP server. This allows you to enforce strong MFA using free, widely available authenticator apps that your clients already know and trust, including:

  • Google Authenticator
  • Microsoft Authenticator
  • Duo Mobile
  • Okta Verify

The user experience is seamless. On first login, the user scans a simple QR code to enroll their device. For subsequent logins, they just enter the code from their app. There are no extra subscriptions to buy and no proprietary hardware to manage.

Beyond Native: Full Flexibility for Every Client, Large or Small

While the native MFA is a perfect cost-effective solution for the SMB niche, Thinfinity is built to scale. For clients who have already invested in an external IdP (common in larger companies), Thinfinity offers deep integration capabilities. This flexibility is key for MSPs managing a diverse portfolio. Thinfinity seamlessly integrates with:

  • Duo Security: For push notifications, phone calls, and SMS passcodes.
  • SAML 2.0 Providers: Compatible with IdPs like WatchGuard’s AuthPoint, Azure AD, and Okta for single sign-on (SSO) workflows.
  • Biometric Providers: Integrates with platforms like BIO-key and Trust Stamp for advanced, privacy-preserving authentication using fingerprints, facial scans, and more.

This hybrid approach gives MSPs the best of both worlds: a cost-free, high-margin native option for their SMB clients, and enterprise-grade integration for larger customers, ensuring you never have to turn away an opportunity.

Diagram showing six MFA authenticators: Google, Okta, SAML 2.0, Microsoft, DUO, and Biometric Providers.

The MSP Advantage: A New, High-Margin Security Service

For an MSP focused on the SMB market, Thinfinity’s all-in-one platform is a business model accelerator.

  1. Massively Reduced TCO for Clients: You can now offer a secure remote access solution with MFA for a single, predictable price. This is a powerful selling point against competitors who are forced to pass on separate IdP licensing costs.
  2. Simplified Deployment and Management: With a single console for remote access and MFA policies, you reduce administrative overhead and slash the time it takes to onboard a new client.
  3. A High-Margin, Scalable Offering: Package and sell “Enterprise-Grade Security for SMBs” without the enterprise-level cost structure. Because the MFA is built-in, your margins are protected, allowing you to build a profitable and scalable managed security service.

Why SMBs Choose an All-in-One Solution

For a small or medium business, the value proposition is crystal clear:

  • Stop Paying the “MFA Tax”: Eliminate the recurring per-user fees from external IdPs and reallocate that budget to core business activities.
  • Get Enterprise Security on an SMB Budget: Access advanced features like granular policy controls, conditional access, and even biometrics without the prohibitive cost.
  • Compliance Without Complexity: Easily enforce the strong authentication required by regulations like HIPAA, GDPR, and PCI-DSS, reducing the risk of costly fines.
  • Future-Proof Your Security: Operate securely in any environment, including air-gapped networks where cloud-based IdPs are not an option.

Integrated MFA Benefits for MSPs and SMBs

BenefitImpact for MSPs & SMBs
SecurityStrong protection against breaches and credential theft
ComplianceEasier regulatory alignment and documentation
Centralized ManagementEfficient, unified control over multiple clients and users
Cost SavingsLower breach risk, predictable pricing, minimal hardware investment
ScalabilityEasy to grow with client needs; supports remote/cloud work
User ExperienceSSO, self-service, and reduced password fatigue
Customer TrustDemonstrates commitment to security, enhancing reputation
IT Burden ReductionFrees internal teams, offers 24/7 support and monitoring

Cost-Saving Benefits of Thinfinity’s Native MFA

Cost AreaHow Thinfinity Native MFA Saves Money
LicensingNo need for external MFA/IdP subscriptions
DeploymentFree authenticator apps; no hardware tokens required
IT ManagementSingle platform reduces complexity and support needs
InfrastructureNo extra servers or cloud services for authentication
ScalabilityPredictable costs as business grows
ComplianceBuilt-in features support regulatory requirements

Cost Comparison

Cost CategoryAll-in-One MFA SolutionThird-Party Integration
Licensing/SubscriptionIncluded in platform fee$3–$6/user/month, often tiered
Infrastructure/HardwareUses existing, free appsMay require servers/tokens/devices
IntegrationPre-integrated, minimal setupCustom engineering, ongoing effort
Maintenance/SupportCentralized, fewer ticketsMulti-vendor, higher support load
User ExperienceUnified, less training neededFragmented, more user confusion
Hidden CostsPredictable, flat-rateAdd-ons, advanced features extra
Compliance/AuditBuilt-in toolsMay require extra software

Conclusion: The Future of Security for SMB is Integrated

The era of fragmented, expensive security stacks is over, especially for the SMB market. For both MSPs and the clients they protect, the path to stronger security and higher margins lies with integrated platforms.

Thinfinity Workspace provides a complete, cost-effective MFA solution that removes the financial and technical barriers to enterprise-grade security. By offering a robust native MFA engine alongside flexible integration options, it empowers MSPs to profitably secure their SMB clients while still having the power to serve larger enterprises.

About Cybele Software Inc.
We help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what’s most important: expanding and evolving their business.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

AVD Nerdio Cost per User vs Oracle VDI TCO: How Thinfinity Saves You 40% or More

As desktop virtualization becomes foundational to hybrid work strategies, many enterprises turn to Azure Virtual Desktop (AVD) with Nerdio for its Microsoft-native capabilities. But beneath the surface, named-user licensing, layered infrastructure costs, and limited automation often result in higher-than-expected total cost of ownership (TCO).

Thinfinity VDI on Oracle Cloud Infrastructure (OCI) offers a smarter, more flexible alternative: a platform that leverages concurrent user licensing, aggressive automation, and lower cloud infrastructure pricing to reduce costs by up to 40–50% — all without sacrificing enterprise features.

Licensing Models: Nerdio vs Thinfinity — Key Differences

Nerdio Licensing Explained

Nerdio adds automation and management tools on top of Azure Virtual Desktop. Its licensing model includes:

  1. Microsoft AVD access rights – typically included via Microsoft 365 E3/E5 or RDS CALs.
  2. Nerdio Manager licensing – priced per named user or active user per month, typically:
    • $10–$14 per user/month
    • Each user who logs in that month triggers a charge, even if used once
    • No concurrency discount — licenses required for all users, all month

This model becomes expensive for organizations with:

  • Shift-based usage (e.g. call centers)
  • Occasional access roles (e.g. executives, QA/testers)
  • Unpredictable user patterns

Thinfinity Licensing Explained

Thinfinity Workspace licenses by concurrent user:

  • $10 per concurrent user/month (starting price)
  • Unlimited named users
  • Licenses required only for the peak number of simultaneous sessions

This is significantly more efficient for most organizations, especially those with fluctuating usage or low concurrency patterns.

In typical VDI deployments, peak concurrency is only 50–60% of the total user base. That translates to 40–50% fewer licenses — and less waste.

Comparison of VDI pricing models: Nerdio (Per-user, Higher Cost, Rigid Licensing) vs Thinfinity (Concurrent, Lower Cost, Flexible Licensing).

Infrastructure: Azure vs Oracle Cloud (OCI)

Beyond licensing, the underlying cloud infrastructure cost is another TCO driver. Here’s a direct comparison:

ResourceAzureOracle Cloud (OCI)Savings
4 vCPU / 16 GB VM~$140/month (D4_v5)~$77/month (E4.Flex) / $38 (Ampere A1)Up to 70% cheaper
100 GB Premium Disk~$8.10/month~$4.25/month~47% cheaper
Egress TrafficFirst 100 GB free, then ~$90/TB10 TB/month free, then ~$8.50/TBOver 90% cheaper

OCI’s pricing is more transparent and offers greater flexibility, including burstable and ARM-based instances — ideal for bursty VDI workloads like QA or developers.

Why Automation Matters for Cloud VDI Cost Control

Automation isn’t just a productivity booster — it’s essential for controlling costs.

Without automation:

  • Idle VMs may run for hours or days
  • Powered-off VMs still accrue storage and network costs (e.g., in Azure)
  • IT teams overprovision for peak usage “just in case”

💡 According to cloud optimization studies, idle VMs can inflate costs by 30–50%.

Automation helps by:

  • Starting/stopping VMs based on schedule or usage
  • Automatically deallocating or destroying idle machines
  • Scaling resources up/down in real-time

How Thinfinity uses automation to optimize Cloud VDI spending: VM Start/Stop Schedule, Deallocate Idle Machines, Real-time Resource Scaling.

Automation Comparison

FeatureAVD (Native)AVD + NerdioThinfinity on OCI
Auto Start/StopBasicEnhanced via UINative & role-aware
Autoscaling by ConcurrencyLimitedSession-host basedSession-aware, real-time
Destroy Idle Machines❌ No⚠️ Only stops VMs✅ Full destroy & rebuild
Idle Session Timeout❌ Manual policy✅ Configurable✅ Built-in & enforced
Cost Optimization Feedback❌ None✅ Estimator✅ Telemetry + policy-based
Cloud CompatibilityAzure onlyAzure onlyOCI, hybrid, multi-cloud

Thinfinity enables automated full-cycle VM lifecycle control, cutting cloud spend and operational overhead with every idle desktop it shuts down or destroys.

Case Study: 1,500-User Bank Deployment

Profile:

  • Industry: Financial Services
  • User Count: 1,500
  • User Segments:
    • Call Center – 600 users (60% concurrency)
    • Developers – 300 users (60%)
    • QA – 300 users (60%)
    • Management – 300 users (30%)

Licensing Cost Comparison

TeamNamed UsersPeak ConcurrentAVD + Nerdio (@$10/user)Thinfinity (@$10/user)
Call Center600360$6,000/month$3,600/month
Developers300180$3,000/month$1,800/month
QA300180$3,000/month$1,800/month
Management30090$3,000/month$900/month
Total1,500810$15,000/month$8,100/month
Annual$180,000$97,200

Licensing savings = $82,800/year

Cloud Infrastructure Comparison (810 concurrent VMs)

CategoryAVD on AzureThinfinity on OCI
Compute~$110,000/year~$66,000/year
Storage (1 TB)~$8,000/year~$4,250/year
Egress (10 TB)~$8,000/year~$1,000/year
Total Infra$126,000/year$71,250/year

Infra savings = $54,750/year

Total TCO Comparison

CategoryAVD + NerdioThinfinity + OCIAnnual Savings
Licensing$180,000$97,200$82,800
Infrastructure$126,000$71,250$54,750
Total TCO$306,000$168,450$137,550/year (~45%) ✅

Why Enterprises Choose Thinfinity on OCI

  • 💰 40–50% lower TCO by combining concurrent user licensing with Oracle Cloud’s lower infrastructure costs
  • ⚙️ Automation-first architecture eliminates idle resources and cloud overspend through policy-driven VM lifecycle management
  • 🖥️ Purpose-built for virtual desktops and applications — supports session-based, 1-to-1 dedicated, persistent or non-persistent desktops, and even GPU-accelerated workloads
  • 🌐 Fully browser-based access with no client install required, enabling fast, secure access from any device
  • 🔐 ZTNA-Native with integrated support for MFA, SSO (SAML/OAuth), RBAC, and hybrid or multi-cloud deployments

Diagram illustrating Thinfinity OCI advantages: ZTNA-Native, Browser-Based Access, Virtual Desktops, Automation Architecture, Lower TCO.

Take the Next Step

If you’re currently running AVD + Nerdio or planning a VDI deployment, it’s time to explore a more cost-effective model.

About Cybele Software Inc.
We help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what’s most important: expanding and evolving their business.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

Beyond Theory: Real-World MFA Success Stories for MSPs & Small Business

In our last guide, we made the case for a new security paradigm: using an all-in-one platform with native Multi-Factor Authentication (MFA) to deliver enterprise-grade security without the enterprise-level cost. We argued that this integrated approach is the key for Managed Service Providers (MSPs) to profitably secure their Small and Medium Business (SMB) clients.

But claims are easy to make. Proof is what matters.

Your clients, and your own team, need to see how this works in the real world. How does an integrated MFA solution solve tangible business problems? What does the return on investment actually look like?

To answer these questions, this article moves beyond theory and into practice. We will break down real-world success stories using the SOAR Framework (Situation, Objective, Action, Results). These cases illustrate precisely how Thinfinity Workspace’s integrated MFA delivers measurable value, enhanced security, and operational efficiency for the specific challenges faced by SMBs and the MSPs that serve them.

Case Study 1: Securing a HIPAA-Compliant Healthcare Provider

Situation: A small, 50-employee healthcare provider in a rural area was facing the daunting challenge of securing sensitive patient data under strict HIPAA regulations. They operated on a tight IT budget, had no external Identity Provider (IdP), and relied on basic password protection for remote access to their Electronic Health Records (EHR) system. The risk of a data breach was a constant threat, and the pressure of potential compliance audits was immense.

Objective: The provider had three clear goals:

  1. Achieve HIPAA Compliance: Implement strong, auditable authentication for all remote access to Protected Health Information (PHI).
  2. Minimize Costs: Avoid the high recurring subscription fees of third-party MFA and IdP solutions that were beyond their budget.
  3. Ensure User Adoption: The solution had to be simple and intuitive for non-technical clinical staff to use without disrupting patient care workflows.

Action: The provider’s MSP deployed Thinfinity Workspace as a unified solution for remote access and security.

  • Leveraged Native MFA: They activated Thinfinity’s built-in HOTP/TOTP server, completely eliminating the need for a separate MFA vendor.
  • Utilized Free Authenticators: Staff were instructed to use the free Google Authenticator app on their existing smartphones, avoiding any new hardware costs.
  • Simplified Onboarding: The MSP trained the staff on the simple, one-time QR code enrollment process. Thinfinity’s built-in self-service recovery options for lost devices were highlighted to reduce future support burdens.
  • Implemented Granular Policies: Using Thinfinity’s integrated access controls, they restricted EHR access based on user roles, ensuring the principle of least privilege was enforced.

Results: The outcomes were immediate and impactful:

  • Full HIPAA Compliance: The provider successfully passed their next security audit, with the MFA implementation specifically cited as a key strength. This was achieved without fines or the cost of external compliance consultants.
  • Significant Cost Savings: By avoiding third-party MFA licenses (estimated at $4/user/month), the provider saved approximately $2,400 annually.
  • Reduced IT Overhead: The intuitive user experience and self-service features led to a 30% reduction in support tickets related to remote access and password resets.
  • Enhanced Security Posture: Since implementation, the organization has reported zero unauthorized access incidents, safeguarding critical patient data and protecting their professional reputation.

Success Case: Healthcare Provider - Addressed challenges of inadequate remote access security, lack of external Identity Provider, and limited IT resources, resulting in $2,400/year savings, 30% fewer support tickets, and HIPAA Compliance.

Case Study 2: Scaling Profitability for an MSP Serving SMBs

Situation: A growing MSP with 10 SMB clients (averaging 20-30 users each) was caught in a classic operational trap. Their clients needed robust MFA, but couldn’t afford enterprise-level IdP solutions. The MSP was forced to manage a patchwork of different, often clunky, third-party MFA integrations. This complexity was driving up their administrative overhead, eroding their profit margins, and making it difficult to scale their security services.

Objective: The MSP needed to:

  1. Standardize Its Security Stack: Adopt a single, cost-effective, and integrated remote access and MFA solution for all clients.
  2. Slash Operational Complexity: Reduce the administrative time spent managing multiple vendor relationships, integrations, and consoles.
  3. Increase Profitability and Client Satisfaction: Offer a superior, enterprise-grade security service at a price point attractive to SMBs.

Action: The MSP standardized on Thinfinity Workspace as their go-to platform for secure remote access.

  • Centralized Multi-Tenant Management: They utilized Thinfinity’s architecture to manage all 10 clients from a single, unified interface, applying customized MFA policies for each.
  • Adopted Native MFA as the Standard: By making Thinfinity’s built-in MFA the default offering, they eliminated the cost and complexity of third-party tools entirely.
  • Leveraged Existing Ecosystems: For clients using Microsoft 365, they recommended the free Microsoft Authenticator app, ensuring a seamless experience.
  • Tailored Security with Conditional Access: They used Thinfinity’s policy engine to apply stricter MFA requirements for clients in regulated industries like finance, creating tiered security offerings.

Results: The business impact for the MSP was transformative:

  • 40% Reduction in Operational Costs: By eliminating multiple MFA subscriptions and slashing integration time, the MSP dramatically lowered their cost of service delivery.
  • 50% Faster Client Onboarding: With a pre-integrated, templated solution, the MSP could deploy a new client with secure remote access and MFA in half the time, accelerating revenue generation.
  • 95% Client Satisfaction Rate: Clients were thrilled to receive a more secure, seamless, and affordable solution. The MSP became a strategic partner rather than just another IT vendor.
  • Demonstrable Security Value: The MSP’s security logs showed Thinfinity’s MFA had actively blocked several phishing-based login attempts across their client base, providing concrete proof of the solution’s effectiveness.

Success Case: MSP Serving SMBs - Overcame challenges with enterprise-level IdP solutions, multiple disconnected MFA tools, and reduced operational scalability, achieving a 40% reduction in operational costs, 50% faster client onboarding, and blocking phishing login attempts.

Case Study 3: Securing an Air-Gapped Manufacturing Environment

Situation: A medium-sized manufacturing firm with 100 employees relied on critical control systems that were “air-gapped” (isolated from the internet) for security and data sovereignty reasons. This created a major MFA challenge: cloud-based IdPs were not an option. Their reliance on single-factor passwords for internal access left their proprietary designs and operational data vulnerable to insider threats.

Objective: The firm needed to:

  1. Deploy a Fully Offline MFA Solution: The system had to function without any external cloud connectivity.
  2. Control Costs: They wanted to avoid the high cost of purchasing and managing physical hardware tokens for all 100 users.
  3. Strengthen Internal Access Controls: They needed to protect sensitive intellectual property from unauthorized internal access.

Action: The firm’s IT team implemented Thinfinity Workspace on-premises.

  • Activated Offline Native MFA: They deployed Thinfinity’s solution with its internal HOTP/TOTP server, which requires no internet connection to function.
  • Avoided Hardware Costs: Employees used free authenticator apps on company-issued (or personal) smartphones, which did not need to be online to generate the time-based codes.
  • Integrated with Group Policies: They used Thinfinity’s deep integration with Windows Group Policies to enforce strict, role-based access to the manufacturing control systems.
  • Ensured Rapid Rollout: With an intuitive QR code setup and minimal training required, the entire workforce was enrolled in under two weeks without needing expensive external consultants.

Results: The project was a resounding success:

  • 100% Offline MFA Deployed: The firm successfully secured its air-gapped environment, meeting all internal security and data sovereignty requirements.
  • $10,000+ First-Year Savings: By avoiding the cost of hardware tokens (est. $50/user) and the recurring fees of a specialized on-prem MFA server, the company saved a significant portion of its IT budget.
  • 80% Reduction in Unauthorized Access Attempts: Internal security logs showed a dramatic drop in attempts to access restricted systems, proving the effectiveness of the MFA layer.
  • Improved Operational Efficiency: The fast, smooth implementation meant there was no disruption to manufacturing operations.

Success Case: Manufacturing Firm - Solved issues with air-gapped control systems, reliance on password-only access, and vulnerable operational data, leading to over $10,000 in hardware savings, avoidance of high hardware/server costs, and an 80% reduction in unauthorized access attempts.

Summary of Results: The Power of an Integrated Approach

These cases, viewed through the SOAR framework, highlight a clear and consistent pattern of success.

CaseSituation SummaryKey ObjectivePrimary ActionNotable Result
Healthcare ProviderHIPAA compliance & budget issuesAchieve compliance, keep costs lowDeployed native MFA with Google AuthenticatorSaved $2,400/year, 30% fewer support tickets
MSP for SMBsComplex, costly integrationsStandardize security, reduce overheadCentralized MFA management via Thinfinity40% operational cost cut, 50% faster client onboarding
Manufacturing FirmAir-gapped systems, outdated securityDeploy offline MFA, control costsUsed offline native MFA deploymentSaved +$10,000 in hardware, 80% fewer access attempts

Conclusion: The Proof is in the Results

For MSPs serving the SMB market, choosing the right technology stack is a strategic decision that directly impacts profitability, scalability, and client satisfaction. As these real-world success stories demonstrate, an integrated security platform like Thinfinity Workspace is not just an alternative—it’s a competitive advantage.

By eliminating the cost and complexity of third-party IdPs, you can deliver a more secure, more streamlined, and more affordable service. This allows you to win more deals, increase your margins, and build a more resilient and profitable managed services business.

About Cybele Software Inc.
We help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what’s most important: expanding and evolving their business.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

The High-Margin VDI Service Hiding in Plain Sight: Why Your Clients Will Pay More for a Better Copy-Paste

As a Managed Service Provider (MSP), you know that the most valuable services are the ones that solve the most frustrating problems. You protect clients from ransomware, you optimize their cloud spend, and you keep their infrastructure running. But what about the small, daily frustrations that kill productivity one minute at a time?

We’re talking about the dreaded “I can’t copy-paste” support ticket.

It sounds trivial, but for your clients, the inability to seamlessly move data—text, images, and especially files—between their local computer and their remote workspace is a constant source of friction. It leads to inefficient workarounds, lost time, and frustrated employees. For your MSP, it’s a stream of low-level, time-consuming support tickets.

What if you could not only eliminate this problem but also turn the solution into a premium, high-margin service offering?

This guide will show you how to leverage the advanced clipboard and file transfer capabilities of Thinfinity Workspace to create a VDI and remote access service that is demonstrably superior to offerings from Citrix, VMware, and Microsoft. This isn’t just an incremental improvement; it’s a competitive differentiator that your clients will notice, appreciate, and pay for.

The Hidden Cost of a Clunky Clipboard

In the world of VDI, clipboard redirection is often treated as a basic, check-the-box feature. Yet, most solutions get it wrong, creating a user experience riddled with limitations:

  • Inconsistent Functionality: It works in the native client but not the web browser. It works for text but not for files. Users never know what to expect.
  • Painful Workarounds: Employees resort to emailing files to themselves, uploading to personal cloud storage, or using clunky drive mapping just to move a single document.
  • Productivity Black Holes: Sessions freeze or lag while transferring a large image or log file, bringing work to a grinding halt.

These issues are rampant across the industry’s biggest names. Microsoft AVD’s web client is limited to text-only, forcing users into a clumsy upload/download interface for files. VMware Horizon defaults to a confusing one-way clipboard and has no direct file-copy mechanism at all. Even Citrix can suffer from slow file transfers and session freezes under high latency.

This is where your MSP can step in with a better solution.

Diagram detailing common clipboard redirection issues in VDI: Inconsistency across platforms, Freezing during large file transfers, Text transfer works but not files, Emailing files as a workaround.

How Thinfinity Delivers a Clipboard Experience Worth Paying For

Thinfinity Workspace was engineered to make the barrier between local and remote environments disappear. It achieves this through a clipboard and file transfer system that outperforms the competition in every key area.

1. Blazing Speed: Up to 60% Faster File Transfers

This is your headline feature. Thinfinity uses optimized WebSocket tunnels to bypass the bottlenecks of traditional protocols.

The result: Clipboard file transfers are up to 60% faster than standard RDP-based solutions.

  • For your client’s developer: A 50 MB log file is transferred in seconds, not minutes.
  • For their graphic designer: High-resolution images are moved without session lag.
  • For their financial analyst: Large datasets can be copied between remote and local Excel instances without interruption.

This isn’t just a number; it’s a tangible productivity gain you can sell.

FeatureThinfinity WorkspaceCitrix, AVD, Parallels
File Transfer SpeedUp to 60% Faster (Optimized WebSockets)Standard RDP/ICA performance, prone to latency issues.
Session ImpactMinimal latency; session remains responsive.High risk of session freeze or lag during large transfers.

2. True “Clientless” Freedom: Full Functionality in the Browser

This is the game-changer for you, the MSP. Most VDI solutions offer a web client with severely limited features. Thinfinity provides the full, uncompromised experience in any HTML5 browser.

  • Copy & Paste Files, Clientlessly: Unlike AVD or Citrix, your clients can copy files, images, and rich text directly via the clipboard in their browser. No workarounds needed.
  • Drag-and-Drop Simplicity: Users can simply drag files from their local desktop and drop them directly into the remote session within their browser window. It’s the most intuitive workflow possible.
  • Zero Software to Install or Manage: For you, this means no more packaging and deploying Citrix Workspace or AVD clients. For your clients, it means instant, secure access for any user on any device (including BYOD and third-party contractors) with zero setup.

3. Comprehensive Data Support: If You Can Copy It, Thinfinity Can Move It

Thinfinity eliminates the guesswork. It supports bidirectional, out-of-the-box redirection for:

  • Text & Rich Text: With all formatting intact.
  • Images: For seamless integration into documents and presentations.
  • Files: Any file type, moved directly via the clipboard.

While Parallels and newer Citrix versions also support file copy, they rely on client installs for full performance and lack Thinfinity’s speed optimizations. Meanwhile, Amazon WorkSpaces and VMware Horizon don’t support file copy via clipboard at all, creating a major feature gap you can exploit.

4. Granular Control: Turn Security into a Service

This superior functionality doesn’t come at the expense of security. Thinfinity gives you the granular, role-based access controls (RBAC) to enforce data security policies and create tiered service offerings.

With these controls, you can build specific security postures for any use case. For a high-security finance client, you could disable file transfers entirely. For a marketing team, you could permit transfers of only approved file extensions like .jpg or .pdf. You can also prevent data exfiltration by disabling rich text or the entire clipboard on a per-application or per-user-group basis, all managed from a central console.

Diagram illustrating Thinfinity Workspace advantages: Granular Control, Comprehensive Data Support, Blazing Speed, Clientless Freedom.

Turning Superior Tech into MSP Revenue

Armed with this solution, you can restructure your service offerings to drive growth.

1. Create Premium Service Tiers

Stop selling a one-size-fits-all VDI service. Offer tiered packages based on productivity needs:

  • VDI Business Essentials: Standard remote access.
  • VDI Productivity Pro: Includes Thinfinity’s high-speed, clientless file transfer and advanced clipboard features. Position it as the tier for power users, developers, and anyone who frequently moves data.

2. Slash Your Support Costs

Think of how many hours your team spends troubleshooting VDI client issues or explaining workarounds for file transfers. The “it just works” nature of Thinfinity’s clientless model drastically reduces these low-value support tickets, freeing up your technicians for more profitable project work.

3. Increase Client Satisfaction and Stickiness

Once your clients experience the speed and simplicity of a truly seamless remote workspace, they won’t want to go back. This isn’t just a feature; it’s a quality-of-life improvement that builds loyalty and makes your service incredibly sticky.

4. Win New Business with a Killer Demo

The best way to sell this is to show it. In your next sales presentation, run a side-by-side demo.

  1. Open a standard AVD web client and try to paste a file. Show the failure and the clumsy “Upload” interface.
  2. Open Thinfinity in another browser tab. Copy and paste the same file instantly. Then, drag and drop another file for good measure.

The demo sells itself.

Diagram showing how MSPs can transform tech into revenue: Create Premium Tiers, Reduce Support Costs, Enhance Client Satisfaction, Win New Business.

Conclusion: Stop Ignoring the Clipboard, Start Profiting From it

In a competitive market, MSPs win by offering smarter, more efficient, and more user-friendly solutions. While your competitors are still struggling with the limitations of legacy VDI platforms, you can leapfrog them by focusing on an area that impacts every user, every day.

Thinfinity Workspace’s superior clipboard redirection, file transfer, and clientless architecture provide a clear and compelling competitive advantage. By embracing it, you can solve a universal client frustration, reduce your own operational overhead, and create a powerful new engine for revenue growth. The next time a prospect asks about remote access, don’t just talk about servers and security—show them how you’ll make their daily workflow faster and easier.

About Cybele Software Inc.
We help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what’s most important: expanding and evolving their business.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

The Ultimate Guide for MSPs: How Clientless Multi-Monitor VDI Drives Revenue Growth

For Managed Service Providers (MSPs), the quest for the next high-margin, recurring revenue stream is relentless. As traditional services become commoditized, the key to growth lies in offering specialized, high-value solutions that solve critical client challenges. The virtual desktop infrastructure (VDI) market, projected to skyrocket from $6.9 billion in 2022 to an astounding $31.5 billion by 2032, represents one of the most significant opportunities today.

But not all VDI is created equal. The real game-changer, and the focus of this guide, is a powerful niche that directly impacts your clients’ number one asset: their productivity.

We’re talking about clientless, multi-monitor VDI.

This isn’t just another service to add to your portfolio. It’s a strategic move that positions your MSP as a forward-thinking partner, capable of delivering secure, flexible, and incredibly productive work environments. This article will break down how MSPs can leverage clientless VDI solutions, specifically Thinfinity Workspace on Oracle Cloud Infrastructure, to build a powerful new revenue engine and establish a formidable competitive advantage against incumbents like Amazon and Microsoft.

The Untapped Goldmine: Why Multi-Monitor VDI is Your Next Big Service Offering

For years, the second monitor was a nice-to-have. Today, for many professionals, it’s an absolute necessity. The data is unequivocal: transitioning from a single monitor to multiple displays boosts user productivity by anywhere from 9% to a staggering 50%.

  • University of Utah: Found that dual-monitor users saw a 33-50% productivity jump and made 33% fewer errors.
  • Microsoft Research: Documented productivity gains of 9-50%, depending on the complexity of the tasks.
  • Jon Peddie Research: Reported an average productivity increase of 42% across the board.

For your clients, this isn’t just a statistic; it’s billable hours saved, projects completed faster, and a more efficient workforce. For you, the MSP, this is a premium service that sells itself. By providing VDI solutions that seamlessly support multi-monitor setups, you are directly enabling your clients’ success and creating an incredibly sticky service offering.

Pyramid illustrating multi-monitor VDI benefits: sticky offering, MSP premium service, and client success.

Finding Your Niche in a Crowded Market

The cloud VDI landscape is dominated by giants. AWS holds about 32% of the market with its AppStream and WorkSpaces offerings, and Microsoft Azure Virtual Desktop claims another 25%. At first glance, Oracle Cloud’s 3% share might seem like a disadvantage.

This is where savvy MSPs will see the opportunity.

Instead of fighting for scraps in the hyper-competitive AWS and Azure ecosystems, you can become a dominant player in a less saturated, high-growth environment. Oracle Cloud is expanding aggressively, with 52% year-over-year infrastructure growth, and is strategically focused on the enterprise customers that need these powerful VDI solutions the most. This is your “blue ocean”—a chance to build expertise and capture market share where others aren’t looking. The key that unlocks this opportunity is Thinfinity Workspace.

Technical Deep Dive: Why Thinfinity on Oracle Cloud Outperforms the Giants

To win clients, you need a solution that is demonstrably better. Here’s how you can position Thinfinity on Oracle Cloud as the superior choice for modern businesses.

1. The Unbeatable Multi-Monitor Advantage

This is your knockout punch. In a world where screen real estate equals productivity, more is always better.

  • Thinfinity Workspace: Supports up to 16 monitors through a single browser window.
  • Azure Virtual Desktop (AVD): Tops out at 8 monitors and requires a client application.
  • Amazon AppStream 2.0 & WorkSpaces: Limited to just 4 monitors.

For high-value clients in finance, engineering, or design, this 2x to 4x advantage is not a minor feature—it’s a core requirement that the competition simply cannot meet.

PlatformMax MonitorsAccess Method
Thinfinity on Oracle Cloud16Clientless (Browser)
Azure Virtual Desktop8Client Install Required
Amazon AppStream 2.04Clientless (Browser)
Amazon WorkSpaces4Client Install Required

2. The “Clientless” Revolution: Your Secret to Reduced Overhead

The single biggest operational headache with traditional VDI is the client software. It needs to be installed, configured, updated, and patched on every single endpoint.

Thinfinity is clientless. Access is through any modern HTML5 browser.

For an MSP, this translates to massive business benefits:

  • Zero Endpoint Software Management: Eliminate the time and cost of deploying and managing client applications.
  • Instant Onboarding: Onboard a new employee or contractor in minutes. All they need is a URL and a login.
  • True BYOD Freedom: Securely support any device (Windows, Mac, Linux, Chromebook, iPad) without worrying about compatibility.
  • Drastically Reduced Support Tickets: No more “the client won’t connect” or “I need to update my software” calls.

3. Security as a Service: The Power of Zero Trust

Cybersecurity is the top concern for every business. Thinfinity Workspace, combined with Oracle Cloud, is built on a Zero Trust Network Access (ZTNA) model. Its reverse gateway architecture means you never have to open inbound ports on your firewall. All connections are initiated from the inside out, dramatically reducing the network attack surface.

This is a powerful selling point that moves the conversation beyond features and into enterprise-grade security, a language every decision-maker understands.

Diagram showing Thinfinity's competitive edge: multi-monitor, clientless revolution, and zero trust security.

From Features to Revenue: High-Value Use Cases You Can Sell Today

Armed with this solution, you can now target specific, high-margin industries with tailored offerings.

Target: Financial Services & Trading

  • The Need: Traders need 4+ monitors to display market data, charts, and execution platforms with high refresh rates. They need instant, secure access from anywhere.
  • Your Offering: “Secure Trader Workstation as a Service.” Deliver a 4-to-8 monitor VDI experience that meets the intense demands of financial markets, complete with ZTNA security for compliance.

Target: CAD, Architecture & Engineering

  • The Need: Engineers and designers need 3+ monitors to work on complex AutoCAD or SOLIDWORKS files, view reference materials, and collaborate. They need access to high-performance GPU-enabled workstations from the field.
  • Your Offering: “Remote Engineering & Design Desk.” Provide secure, clientless access to powerful virtual workstations, enabling seamless remote work for design professionals.

Target: Data Analysis & Business Intelligence

  • The Need: Data scientists need multiple screens for visualization tools, databases, and reporting dashboards.
  • Your Offering: “Secure Analytics Workspace.” A VDI solution that integrates with Oracle’s powerful database capabilities, giving analytics teams the tools and screen space they need.

Target: Healthcare & Medical Imaging

  • The Need: Clinicians and radiologists need 2-3 monitors to view patient records (EHR), medical images (PACS), and diagnostic tools simultaneously. Security and HIPAA compliance are non-negotiable.
  • Your Offering: “HIPAA-Compliant Clinical Workspace.” A secure, clientless solution that enables BYOD policies in hospitals while keeping patient data protected.

The Business Case for MSPs: Building a More Profitable Practice

Adopting this solution isn’t just about adding a new service; it’s about fundamentally improving your business model.

  • Higher Margins: Oracle Cloud’s competitive pricing, combined with Thinfinity’s user-managed infrastructure model, gives you full control over costs. You avoid the mandatory user fees (like RDS SALs) that managed services like AppStream impose, allowing you to set more profitable price points.
  • Differentiated Service Tiers: Create new revenue streams by structuring your offerings. For example: “Business Pro (2 Monitors)”, “Power User (4 Monitors)”, and “Financial Trader (8 Monitors)”.
  • Reduced Operational Drag: The clientless model simplifies deployment and management, freeing up your technicians to work on higher-value projects instead of tedious endpoint support.
  • Strategic Client Partnerships: You’re no longer just the “IT guy”. You’re a strategic partner delivering solutions that directly enhance your clients’ productivity, security, and flexibility.

Your Go-to-Market Strategy

  1. Identify Targets: Review your existing client list. Who is in finance, engineering, healthcare, or software development? They are your prime candidates.
  2. Craft the Message: Focus your marketing on the business outcomes: “Boost Your Team’s Productivity by 42%”, “Secure Remote Access from Any Device, Instantly” and “Cut Your VDI Management Overhead.”
  3. Build Your Demo: The beauty of clientless VDI is how easy it is to demonstrate. Set up a demo environment and let prospective clients experience the seamless, multi-monitor performance directly in their own web browser. Seeing is believing.
  4. Leverage the Partnership: Emphasize the strength of the solution—proven Thinfinity technology running on Oracle’s enterprise-grade cloud infrastructure.

Conclusion: Seize the Clientless Advantage

The VDI market is booming, but the real opportunity for MSPs isn’t in reselling the same solutions as everyone else. It’s in identifying and mastering a superior technology that solves real-world business problems.

Clientless, multi-monitor VDI with Thinfinity Workspace on Oracle Cloud provides a rare combination of technical superiority, operational simplicity, and strategic market positioning. It allows you to offer a service that your competitors in the AWS and Azure camps can’t match, particularly for the most demanding, high-value use cases.

Don’t let your competition capture this ground. The time is now to explore clientless VDI, differentiate your service portfolio, and build your next high-growth recurring revenue stream.

About Cybele Software Inc.
We help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what’s most important: expanding and evolving their business.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

Chapter 2: End-to-End Security & Zero Trust

Unlocking the Full Potential of Zero Trust with Thinfinity Workspace

In Part 1, we examined why traditional security models are no longer sufficient for today’s hybrid and multi-cloud enterprises. We explored the critical shortcomings of legacy VPNs and firewalls, highlighted the rise of Zero Trust Architecture, and demonstrated how Thinfinity Workspace provides a secure, streamlined alternative for remote access and application delivery. The key message is clear: end-to-end security, built on continuous verification and granular control, is now an operational imperative.

But understanding the need for Zero Trust is only the beginning. In this section, we shift from principles to practice—unpacking the advanced features and concrete outcomes that make Thinfinity Workspace a standout solution for security-conscious organizations.

In Part 2, we’ll dive deeper into:

  • Next-generation authentication, including MFA and passwordless access
  • Seamless integration with enterprise identity platforms
  • Just-in-time privileged access and granular session controls
  • Automated user management and powerful auditing capabilities
  • Real business value: from compliance to operational efficiency

Whether you’re a CIO, CISO, IT manager, sysadmin, or business owner, Part 2 will show you exactly how Thinfinity Workspace turns Zero Trust theory into secure, practical results for your organization.

 

Thinfinity Workspace: A Zero Trust Platform for Secure Remote Access

Strong Authentication: MFA and Passwordless Login

Even the best network architecture fails if an attacker can easily steal or guess a user’s password. That’s why multi-factor authentication (MFA) and passwordless login options are critical components of Thinfinity Workspace’s end-to-end security. Right out of the box, Thinfinity supports a range of MFA methods to ensure that only legitimate users gain access. Administrators can integrate Time-based One-Time Password (TOTP) apps like Google Authenticator, Microsoft Authenticator, Duo Mobile, or Okta Verify, adding a second verification step that changes every login. This means even if a password is compromised, an attacker cannot login without the one-time code from the user’s device.

Thinfinity Workspace also integrates with enterprise Identity Providers (IdPs) via SAML 2.0 or OAuth2, including popular services like Microsoft Entra ID (Azure AD), Okta, Ping Identity, and Google Workspace. This allows companies to leverage single sign-on (SSO) and centralized identity management. Users can log in with their existing corporate credentials, and Thinfinity will honor group memberships or attributes from the IdP to determine access rights. This integration not only improves security (through centralized policy and maybe conditional access rules in the IdP), but also enhances user convenience – fewer passwords to remember and a seamless login experience.

In line with modern authentication trends, Thinfinity Workspace 8 introduced passwordless authentication via Passkeys. This feature supports FIDO2 security keys and biometrics (e.g. fingerprint or facial recognition) as login methods. Users can authenticate with a hardware key like YubiKey or with their device’s built-in biometric (Windows Hello) instead of a password, drastically reducing phishing risks. Under the hood, these methods use public-key cryptography and store credentials in secure hardware (such as the device’s TPM for Windows Hello). For organizations with high security requirements, Thinfinity even supports smart card authentication and PKI certificates for login – ensuring compliance with regulations that mandate certificate-based auth.

Another innovative capability is One-Time URL Authentication, which Thinfinity offers to streamline certain workflows. An admin or helpdesk agent can generate a time-limited, unique access link that a user can click to be automatically logged into a specific remote app or desktop. Each One-Time URL is valid for only one session and expires after use, preventing reuse or sharing. This is particularly useful for scenarios like support sessions or third-party vendor access: you can embed these one-click links in a portal or ticket, and the user gets in without needing a permanent username/password at all. It’s a controlled, ephemeral access method that enhances security by eliminating shared credentials and tightly limiting the access scope and duration.

By combining MFA, SSO integration, passwordless tech, and one-time links, Thinfinity Workspace addresses the identity side of security thoroughly. These measures significantly lower the risk of account compromise. According to industry studies, implementing MFA can block over 99% of automated attacks on accounts, and passwordless methods further neutralize phishing. Thinfinity’s approach ensures that identity is the new perimeter – only verified users can even begin to access the system.

Advanced Identity Security features: Multi-Factor Authentication, Passwordless Login, SSO, and One-Time URL Authentication.

Role-Based Access Control (RBAC) and Least-Privilege Governance

Once a user’s identity is verified, the next question is: what resources should they have access to? Thinfinity Workspace tackles this with robust Role-Based Access Control (RBAC) and granular permission management. Administrators can define roles (such as Regular Employee, Contractor, IT Administrator, etc.) and assign permissions to those roles regarding which desktops, applications, or data the role can access. Every user session is governed by these assigned roles, enforcing a least-privilege model. For example, a finance department user might only see accounting applications and not be allowed to launch engineering or HR systems. This containment dramatically limits the damage that can be done if an account is compromised – the attacker would only see a narrow slice of the environment.

Thinfinity makes RBAC easier to manage by integrating with external directory and identity systems. It supports mapping users and groups from Active Directory or SAML/OAuth2 IdPs (like Azure AD, Okta, etc.) to internal Thinfinity roles. This means you can tie Thinfinity’s access control to your existing organizational structure. If a user is part of the “Contractors” group in Okta, for instance, Thinfinity can automatically map them to a Contractor role which has restricted access. The platform even provides flexible rule-based mappings, where you can automatically assign roles based on user attributes (department, group membership, email domain, and so on).

A particularly powerful feature is Just-In-Time account provisioning and auto-deprovisioning. When Thinfinity is linked to an IdP, it can be configured such that if an authenticated user logs in and no local Thinfinity account exists yet, the system will auto-create an account on the fly and assign the appropriate role. This auto-provisioning means new employees or partners get access immediately based on their directory status, with no manual admin setup required. It also implies that if someone is removed from the corporate directory (e.g. upon leaving the company), they lose Thinfinity access too, maintaining a single source of truth. Thinfinity’s documentation highlights that this seamless onboarding/offboarding aligns with dynamic workforce needs and Zero Trust, by ensuring users only have access when they should, and get the right permissions at first login.

All these mappings and automatic role assignments feed into centralized policy management. Administrators can adjust a role’s permissions or the mapping rules in one place, and it instantly affects all users in that role. This makes it much simpler to enforce organizational changes (like a reorg or merger) without touching individual accounts.

The net effect is strong governance: every action through Thinfinity is tied back to an identity and a role, and no user can step outside their permitted boundaries. This greatly aids in implementing the principle of least privilege and separation of duties. If auditors ask “who can access Server X or sensitive App Y?”, Thinfinity’s RBAC makes it easy to answer and shows that only the appropriate role can, with all actions logged.

Understand Our RBAC Implementation →

Defining user roles with Role-Based Access Control (RBAC), Just-in-time Account Provisioning, and Least-Privilege Access.

Session Recording and Auditing for Accountability

For sensitive operations and compliance requirements, being able to monitor and review what happens during a remote session is essential. Thinfinity Workspace includes a secure session recording capability for remote desktop sessions. Administrators can enable full video recording of user sessions on published desktops or applications. Every mouse movement, screen update, and keystroke can be captured in the recording, creating a comprehensive audit trail of user activity. This is invaluable for forensic analysis in case of an incident, or simply for routine compliance auditing in industries like finance and healthcare.

Thinfinity allows granular control over which sessions get recorded. You might not need to record every user’s activity (and indeed, privacy considerations mean you should only record what’s necessary). With Thinfinity, you could choose to record sessions for specific high-privilege roles or groups – for example, record all sessions of contractors, or IT administrators, or any user accessing a particularly sensitive system. This role-based activation ensures you capture the most critical interactions without overwhelming storage or invading privacy for regular tasks. The recordings themselves can be stored securely and accessed by authorized personnel for review.

From a business standpoint, session recording serves multiple purposes. It helps with compliance – many standards (PCI DSS, ISO 27001, SOC 2, etc.) require monitoring of administrative access or critical transactions, and having video logs meets those controls. It also acts as a deterrent against misuse: users aware that their session is being recorded are less likely to attempt malicious or unauthorized actions. In the event something does go wrong, the recorded footage provides an exact replay of events, which can speed up incident response and root cause analysis.

Thinfinity’s session recording is part of its broader auditing and logging framework. In addition to video, the system logs user logins, resource launches, file transfers, etc. This ties into the concept of end-to-end security by ensuring visibility and accountability at the final stage of the chain – after a user has been authenticated and authorized, their actions are not invisible. Everything is trackable if needed. Such capabilities usually require separate tools in a traditional RDP or VPN setup, but Thinfinity builds it into the platform for a one-stop solution.

Discover Security & Monitoring Features →

Thinfinity Session Recording Cycle: Enable, Capture, Store, Review, and Analyze incidents for security and compliance.

Time-Based Access Controls and Privileged Access Management (RPAM)

A dynamic aspect of security that Thinfinity Workspace handles adeptly is time-based access control and Remote Privileged Access Management (RPAM). Not all users should have 24×7 access to resources, especially highly sensitive ones. Thinfinity lets administrators put very fine-grained schedules on when and for how long access is allowed. For example, you can define allowed access windows (say, weekdays 9am–6pm) for specific users, groups, or resources. If someone tries to connect outside their allowed hours, Thinfinity will block it. This is a simple but powerful mitigator of risk – even if an attacker obtained credentials, they cannot use them at an odd hour if policy disallows it. Thinfinity can even auto-terminate active sessions that run past the approved time window, preventing after-hours persistence.

For third-party vendors or support engineers, Thinfinity supports temporary access provisioning. You might only want to let an outside contractor onto a server during a scheduled maintenance window. With time-based rules, you can set that vendor’s account to be valid only during a specified period (e.g., access opens at 10:00 and closes at 14:00 on a certain day). After that, the access is automatically disabled. This significantly reduces the risk of forgetting to turn off a vendor account – a common oversight that can lead to unintended backdoors.

Thinfinity’s approach to Remote Privileged Access Management (RPAM) extends this concept specifically to privileged users (like admins). It enables Just-In-Time (JIT) privileged access, meaning administrators or high-privilege accounts do not have standing access by default; instead, they are granted elevated access only for the specific duration and task needed. For example, an IT admin might “check out” access to a production server for a 2-hour window to perform updates, after which that access automatically expires. This ties into a broader security best practice of eliminating permanent privileged accounts – you have zero standing privilege until it’s approved for a short time. Thinfinity facilitates this by allowing users to “book” access to sensitive resources for a pre-approved timeframe. Outside of that reservation, the system will not allow the connection, and once the window ends, access is deprovisioned immediately.

Crucially, Thinfinity includes approval workflows for such privileged access requests. An administrator’s request to access a critical server could be made to require a manager’s or security officer’s approval through the platform before it activates. This ensures oversight and that at least two people are aware of any highly privileged activity (a key component in mitigating insider threats).

Additionally, you can enforce per-resource access schedules. For instance, a particularly sensitive database server might only be made available via Thinfinity during business hours, regardless of who’s trying to access it. Thinfinity will enforce those resource-specific schedules automatically. It also supports a degree of self-service for users, where a user can request or schedule their own access within policy bounds, possibly getting automated approval if criteria are met. This reduces the administrative burden while still keeping tight control.

By implementing time-based restrictions and just-in-time access, Thinfinity Workspace ensures that even if credentials are stolen or misused, the window of opportunity for attackers is drastically narrowed. It also addresses compliance requirements found in standards like ISO 27001 or NIST guidelines, which recommend limiting the time frame of privileged access. Overall, these features add a temporal dimension to Zero Trust – not only do you verify who and what is accessing, but also when, making sure the timing aligns with expected patterns.

Learn more about the Resource Reservation module →

Time-based access control and Remote Privileged Access Management (RPAM) in Thinfinity Workspace for secure access.

Browser-Based Session Security and Device Redirection Controls

Thinfinity Workspace is a browser-based solution, which means users interact with their remote desktops or applications through an HTML5 web interface. This approach has security benefits on its own (no heavy client to keep patched, no direct network connectivity from the endpoint to the server), but Thinfinity goes further by giving administrators detailed controls over the in-session behavior and device integration. Essentially, it allows companies to fine-tune the balance between security and user convenience within the remote session.

Granular Session Policies: Admins can enable or disable various features like clipboard, file transfer, printing, audio, and USB device redirection on a per-user or per-resource basis. For example, you might disable clipboard copy-paste and file transfers for a highly sensitive finance application, preventing users from easily exfiltrating data. Alternatively, you could allow file transfers but then restrict specific file types (e.g., block .exe or .bat files to prevent moving executables). Thinfinity even offers an Intermediate Virtual Disk (“ThinDisk”) that can be toggled on, which serves as a controlled buffer for file exchange between the remote session and the local device. Policies can dictate whether files placed in this virtual disk auto-download to the user’s machine or not. By adjusting these knobs, organizations can enforce data loss prevention policies—like “no downloads from system X”—while still allowing legitimate use (e.g., maybe allow download of only PDF reports but not raw data files).

Device Redirection: In many remote desktop scenarios, users want to print documents or play audio from the remote system on their local device. Thinfinity supports these needs with control. Printer redirection can be enabled, which allows the remote application to print to the user’s local printer seamlessly. If allowed, Thinfinity’s virtual printer ensures an easy print experience without actually transferring raw print spool files insecurely. Similarly, audio redirection can be enabled or disabled depending on the use case. For instance, in a call center application you might enable two-way audio, while in a sensitive environment you might mute all remote audio to avoid someone using the channel to send out data via text-to-speech or audio cues. Even USB device or peripheral redirection can be managed – Thinfinity can block or permit certain device types if needed (for example, you might block USB storage devices but allow smart card readers).

These browser-based session controls are crucial for compliance and productivity. They ensure that even once a user is connected to an application, the organization still has guardrails on what the user can do with the data. If regulations demand that no data leaves a secure enclave, Thinfinity can enforce that by disabling downloads or clipboard copying from that session. On the other hand, for day-to-day work, you might allow most features to give users a near-local experience. Thinfinity essentially provides the same kinds of controls that traditional enterprise virtual desktop solutions (like Citrix) offer, but through an easier web-based interface.

From a security standpoint, this means browser-based access does not equate to unrestrained access. Every channel (clipboard, disk, print, audio) is a potential data egress or ingress path that Thinfinity lets you manage. And because these policies can be set per user/group or per application, they can be aligned with Zero Trust principles (for example, stricter controls for higher risk scenarios). The end result is a remote session environment that is tailored to your security needs without completely hampering user productivity. In summary, Thinfinity Workspace’s device redirection and session controls give organizations confidence that remote users can’t easily violate data handling policies, whether inadvertently or maliciously.

Learn more about Device and Peripheral Integration →

Enhancing security through session controls like authentication, policy enforcement, and device redirection control.

Business Benefits: Compliance, Operational Efficiency, and Risk Reduction

Deploying a secure end-to-end solution like Thinfinity Workspace isn’t just about checking technical boxes – it also brings tangible business benefits. One major advantage is simplified compliance. Many regulations (GDPR, HIPAA, PCI DSS, etc.) require strict control of data access, strong authentication, audit logs, and data protection in transit. Thinfinity’s integrated security features help fulfill these requirements out of the box. For instance, enforcing MFA and passwordless login helps meet compliance for secure authentication, session recording provides audit trails for regulators, and TLS encryption with no legacy protocols helps satisfy standards like PCI DSS which forbid outdated encryption. As noted in Thinfinity’s guidance, organizations across industries – from finance to healthcare – can use the platform to ensure regulatory compliance while still enabling secure remote access. Having these capabilities built into a single solution means less reliance on multiple point products and easier evidence gathering during audits.

Another key benefit is operational efficiency and cost savings. Traditional VPNs and remote desktop setups come with significant overhead: maintaining VPN hardware/appliances, managing client software on every endpoint, dealing with support tickets for VPN issues, and manually provisioning user accounts or access rules across systems. Thinfinity’s ZTNA model removes the need for VPN appliances and uses cloud-native gateways, often reducing infrastructure costs and complexity. In fact, a comparison of ZTNA vs legacy VPN showed that Thinfinity’s approach lowers infrastructure costs, minimizes maintenance, and reduces the burden on IT. Because it’s clientless, IT staff don’t have to troubleshoot installation on every user’s device – access is through the browser. Features like automatic account provisioning and user self-service for access requests further save administrative time. One could onboard a new remote employee in minutes instead of days, as the Zero Trust access policies and SSO integration handle the heavy lifting. A real-world outcome observed is up to 50% reduction in onboarding time when moving to a modern ZTNA model for remote access.

Risk reduction is, of course, the ultimate goal of these security enhancements, and it carries business value by preventing costly breaches and downtime. By eliminating open ports and reducing the exposed network surface, Thinfinity dramatically lowers the risk of common attacks like RDP brute-force intrusion or malware spread through VPN. Granular RBAC and time-based access mean that even if an account is compromised, the blast radius is limited – attackers cannot roam freely. All these factors contribute to reducing the likelihood and impact of security incidents, which protects the company’s finances and reputation. As an added bonus, a well-implemented Zero Trust remote access solution can actually improve user productivity and satisfaction (fast, seamless access from anywhere) while keeping security tight. This alignment of security and usability is a strategic win for the business: IT isn’t perceived as a roadblock, and users have the freedom to work remotely on any device without endangering the company.

In summary, Thinfinity Workspace’s end-to-end security doesn’t just guard IT assets – it also helps the organization be more agile, cost-effective, and compliant. It reduces the need for multiple disjointed tools (VPN, separate MFA tool, separate session recorder, etc.) by combining functions, which in turn streamlines operations. Enterprises can securely enable remote work while actually lowering IT complexity and overhead. This synergy of security and efficiency is a key reason many organizations are now looking beyond traditional solutions and embracing Zero Trust platforms like Thinfinity.

Thinfinity vs. Traditional VPN/RDP Solutions

It’s useful to compare how Thinfinity Workspace stacks up against the older paradigms of remote access – namely traditional VPN combined with RDP (Remote Desktop Protocol) or other remote desktop tools. The differences are significant:

DimensionThinfinity Workspace (ZTNA, App Virtualization)Traditional VPN + RDP SolutionsKey Takeaway
Access ModelGranular, Application-Level Access: Users are granted access only to specific apps or desktops for which they are authorized—nothing else.Network Tunnel, Broad Access: Once connected, the device joins the entire corporate network, exposing all resources the user has network rights to.VPNs expose the entire network to a single compromised device. Thinfinity grants access only to verified apps and users.
Zero Trust PostureContinuous Zero Trust: Every session and action is authenticated and evaluated (user, device, time, role). No implicit trust is granted.Implicit Trust on Connection: Access is granted simply by being “on the network,” and all traffic is assumed legitimate.Thinfinity enforces “never trust, always verify.” VPNs assume trust after login.
Client Software RequirementNo Client Needed: 100% clientless browser access from any device. No installs, updates, or VPN key distribution.Client Software Required: VPN and RDP clients must be installed and patched on every endpoint, increasing friction and IT workload.Thinfinity lowers support costs and eliminates software distribution headaches.
Attack SurfaceReduced Surface: No inbound ports, RDP, or VPN appliances exposed; all connectivity is outbound. Uses HTTPS/WebSockets, obfuscates internal protocols.High Surface: VPN gateways and RDP servers are frequent attack targets; open ports are exposed to the internet and susceptible to automated attacks.Thinfinity removes obvious attack vectors. VPN/RDP are routinely exploited.
Integrated Security FeaturesUnified Security Stack: Built-in MFA, SSO, RBAC, session recording, device control, IP restrictions—all managed centrally for consistent policy enforcement.Fragmented Security: Requires combining separate tools for MFA, PAM, monitoring, etc.; policies are siloed and hard to coordinate.Thinfinity simplifies compliance and ensures all controls work together.
Performance & ScalabilityOptimized for Cloud and Hybrid: Scales across cloud regions, supports load balancing, and uses modern protocols (WebSocket, compression) for efficient access.Legacy Bottlenecks: VPNs can choke under load, force all traffic through a central point, and struggle to support distributed workforces.Thinfinity ensures low-latency, high-performance access—reducing user frustration and shadow IT.
Monitoring & VisibilityComprehensive Visibility: Centralized audit logs, real-time monitoring, session recording; see who accessed what and when.Limited Monitoring: Requires additional tools for audit trails; once inside the network, activity may be invisible without extra agents.Thinfinity accelerates detection and response; VPN/RDP visibility is often incomplete.
User ExperienceFrictionless Access: Single sign-on, consistent experience via browser, supports BYOD securely.Cumbersome Process: Multiple logins, inconsistent experiences across devices, risk of version mismatches.Thinfinity provides modern, seamless access—no more juggling VPN/RDP clients.

In essence, Thinfinity Workspace can replace traditional VPNs for remote access, providing a more secure and more controlled solution. Legacy VPN/RDP was suitable for an earlier era of IT, but today’s environment demands the kind of fine-grained, identity-centric security that Thinfinity offers. Organizations adopting Thinfinity have found they can decommission legacy remote access infrastructure, reducing costs and closing security gaps. Perhaps most importantly, by limiting access and removing implicit trust, Thinfinity significantly lowers the risk of a catastrophic breach originating from a single compromised remote user – which is a key advantage over the old way of doing things.

Conclusion

The shift to hybrid work and multi-cloud IT has made end-to-end security a top priority. Thinfinity Workspace exemplifies how a modern platform can address this need by weaving together Zero Trust principles, strong authentication, fine-grained access control, and session security into one solution. We’ve seen how Thinfinity’s features – from ZTNA architecture (no open ports, outbound-only connections) to MFA and passwordless logins, from RBAC and just-in-time privileged access to session recording and device control – collectively provide a 360-degree security blanket over remote access operations. This not only protects against external threats and insider misuse, but also helps businesses meet compliance requirements and operate more efficiently.

In comparison to traditional VPN and RDP setups, Thinfinity Workspace offers a clear strategic upgrade: more security, more control, and often less complexity in the long run. It enables companies to embrace cloud VDI and remote work with confidence that security won’t be sacrificed. By implementing an end-to-end security approach using Thinfinity Workspace, organizations in the US, Europe, and beyond can support their modern workforce and cloud-first initiatives while significantly reducing risk and maintaining an upper hand against cyber threats. In today’s threat landscape, that comprehensive, Zero Trust-driven defense is not just an IT improvement – it’s a business imperative for success and resilience.

About Cybele Software Inc.
We help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what’s most important: expanding and evolving their business.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

Chapter 1: End-to-End Security & Zero Trust

A multi-layered security shield concept symbolizes the “Zero Trust” approach of assembling end-to-end defenses. Modern enterprises require such comprehensive protection for remote and cloud access.

Security Challenges in Hybrid and Multi-Cloud Environments

The rise of hybrid work and multi-cloud infrastructure has stretched traditional IT security models to a breaking point. Employees now access corporate applications from anywhere, often outside the corporate network, and data resides across on-premises data centers and multiple clouds. In this environment, perimeter-based defenses (like VPNs and classic firewalls) are insufficient. In fact, traditional VPN and firewall-centric models are struggling to protect today’s distributed workforce and hybrid IT environments. Attackers exploit VPN vulnerabilities and stolen credentials to move laterally within corporate networks, and unsecured home or public networks pose new risks. Organizations face a critical need for end-to-end security – ensuring that from the user’s device all the way to corporate applications and data, every layer is secured and verified. Modern security frameworks emphasize a “never trust, always verify” mentality, known as Zero Trust Architecture (ZTA). Instead of implicitly trusting devices or network locations, Zero Trust requires continuous authentication, authorization, and validation of context for each user and session. This approach aligns well with hybrid and multi-cloud realities, where resources are spread out and traditional network boundaries are blurred. End-to-end security built on Zero Trust principles means every access request is treated as potentially hostile until proven otherwise. The challenge for businesses is implementing these principles in a practical, user-friendly way that doesn’t hinder productivity.

End-to-End Security Principles and the Zero Trust Approach

Achieving end-to-end security in a modern IT environment involves several core principles. First is comprehensive identity and access management – verifying that the person or system requesting access is who they claim to be, through strong authentication and strict access controls. Second is least privilege access, ensuring users only get the minimum level of access required to perform their job (for example, an employee might access a specific application but nothing else on the server). Third is encryption and session security, protecting data in transit and preventing eavesdropping or tampering on remote sessions. Finally, continuous monitoring and auditing of sessions is key, so that any suspicious activity can be detected and recorded for forensic analysis. These principles are embodied in the Zero Trust model, which has rapidly become the preferred strategy for end-to-end cybersecurity. Under Zero Trust, the network is treated as hostile by default; no user or device is inherently trusted, and strict verification is enforced at every step. For example, even if a user is inside the corporate network, they must still authenticate and be authorized for each resource they access. Likewise, simply connecting via a VPN is no longer enough – the system should continuously ensure the user’s legitimacy and enforce policies such as device security posture or time-of-day restrictions. Thinfinity Workspace is a remote access platform designed with these exact principles in mind. It provides a secure, cloud-ready Virtual Desktop Infrastructure (VDI) and application delivery solution that implements Zero Trust end-to-end. In the following sections, we will explore how Thinfinity Workspace addresses each layer of security – from network access, to identity verification, to session protection and audit – to meet the challenges of hybrid and multi-cloud environments.

Thinfinity Workspace: A Zero Trust Platform for Secure Remote Access

Thinfinity Workspace is an advanced remote workspace and virtualization solution that enables users to access Windows, Linux, and web applications through a browser, without needing traditional VPN clients or desktop RDP setups. It was built by Cybele Software with a “Zero Trust Network Access” (ZTNA) philosophy at its core. In practice, this means Thinfinity enforces strict identity verification and granular access controls for every session, rather than granting broad network privileges. The platform is clientless (accessed via standard web browsers) and uses an agent/gateway architecture to broker secure connections. This modern design contrasts with legacy remote access, which often required opening network ports or installing heavyweight clients. By embracing a Zero Trust architecture, Thinfinity Workspace ensures that no one can connect to a resource without passing multiple security checkpoints. For example, an administrator can publish a set of cloud-hosted applications or desktops through Thinfinity, and users must authenticate (with possible multi-factor methods) to the Thinfinity portal. Only after verification can they launch the specific app or desktop, and even then, the internal server hosting that resource remains hidden from direct access on the internet. This approach dramatically reduces the attack surface while providing a smooth user experience. As Cybele Software notes, Thinfinity Workspace offers secure remote access with granular policy enforcement and seamless identity management – all “without the complexity of legacy VPNs”. In essence, it delivers the convenience of cloud VDI with security built in from the ground up. Below, we delve into the key cybersecurity capabilities of Thinfinity Workspace and how each contributes to an end-to-end secure remote access solution. Zero Trust Security Architecture: Model, Encryption, Identity and Access Management, Monitoring, and Least Privilege Access.

Zero Trust Network Access (ZTNA)

A cornerstone of Thinfinity’s security model is its implementation of Zero Trust Network Access (ZTNA). Traditional VPNs connect a user’s device into a corporate network, potentially exposing large segments of the network if that device is compromised. Thinfinity takes a far more granular and safer approach. No direct network access is ever granted to end-users – instead, Thinfinity acts as a broker that only allows authenticated users to reach the specific applications or desktops they are authorized for. Agent-Based Connectivity: Thinfinity Workspace uses a clever agent-based architecture to avoid exposing any internal network ports. A small agent on the target network (where the application or desktop resides) will only initiate outbound connections to the Thinfinity gateway or broker. This means from the outside, there are no open inbound ports and no public IP addresses pointing directly to internal resources. Corporate firewalls do not need to be opened up for inbound traffic – the Thinfinity agent reaches out to the cloud gateway using an outbound TLS connection, and all user sessions are tunneled through that secure channel. The result is zero public exposure of RDP, SSH, VNC or other protocol ports, eliminating the risk of port scanning, brute-force attacks, and exploits like the infamous BlueKeep RDP vulnerability. All communication is encrypted with strong TLS, and the protocol details are encapsulated so attackers cannot even detect what protocols might be in use. This ZTNA approach inherently minimizes the attack surface for remote access. An unauthorized person scanning the company’s network from outside would find no indication that remote desktop services even exist, because Thinfinity presents no obvious openings. Meanwhile, legitimate users who authenticate through Thinfinity’s web portal are dynamically granted access to their specific resources and nothing more. This aligns perfectly with Zero Trust principles: only authenticated, authorized users can initiate sessions, and everything is verified on a per-session basis. If a user’s account is revoked or their session time window expires, the access disappears automatically. In practice, Thinfinity’s ZTNA means companies can retire risky VPN endpoints. There’s no need to place servers in a DMZ or assign them public IPs accessible from the internet. The internal architecture remains shielded, and Thinfinity handles the secure bridging of sessions from outside to inside. This not only improves security but also simplifies network configuration (no complex VPN client setups or network routing issues). According to Thinfinity’s documentation, it’s a “secure architecture that enables SSL web access without any open ports,” embodying Zero Trust security for cloud VDI. Secure remote access and reduced attack surface with Zero Trust Network Access (ZTNA) by eliminating open ports.

Conclusion Chapter 1

Today’s hybrid and multi-cloud realities require more than legacy VPNs and firewalls. Thinfinity Workspace answers this challenge with a Zero Trust model—verifying every user, locking down access, and securing every session. The result? Stronger security, smoother compliance, and a seamless remote experience. In Chapter 2, we’ll cover:
  • Advanced multi-factor authentication (MFA) and passwordless login
  • Integration with enterprise identity providers (SSO, SAML, OAuth)
  • Just-in-time and time-based privileged access (RPAM)
  • Granular session controls for data loss prevention and device security
  • Automated onboarding/offboarding and role management
  • Session recording and real-time auditing for compliance
  • Tangible business benefits: compliance, operational efficiency, and risk reduction
If you are a CIO, CISO, IT manager, system administrator, or business owner looking to secure remote access and modernize your infrastructure—don’t miss Part 2. We’ll show you how Thinfinity Workspace delivers real-world value for every role.

About Cybele Software Inc.
We help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what’s most important: expanding and evolving their business.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

The Twin Threats Decimating IT Budgets: Rampant Ransomware & Unyielding IT Cost Reduction Pressures

It’s mid-May 2025, and as we head towards the mid-year mark, the pressure on IT leaders like you is only intensifying. Strategic planning for the second half of the year may be underway, yet the relentless demand for immediate IT cost reduction clashes daily with the ever-present, evolving threat of ransomware. This isn’t just a challenge; it’s a battle for your organization’s financial health and operational survival, impacting your ability to confidently plan for the months ahead.

The statistics paint a grim picture of the ransomware landscape right now:

  • Paralyzing Ransomware Downtime Costs: For most enterprises, ransomware attacks lead to downtime costs exceeding US $300,000 per hour. For many, this skyrockets past US $1 million per hour (recent ITIC Corp findings), a devastating blow to any effort towards IT cost reduction.
  • Astronomical Ransomware Breach Expenses: Beyond downtime, the average cost to recover from a ransomware-induced data breach is a staggering US $4.88 million (as reported by IBM), directly undermining IT cost reduction initiatives.

You entered 2025 under immense pressure to achieve significant IT cost reduction, yet the imperative to bolster ransomware defenses has never been more critical, especially as you map out resources for the rest of the year. How can you secure your enterprise against sophisticated ransomware and simultaneously deliver the IT cost reduction your board demands? This is the defining problem Thinfinity Workspace is built to solve.

Ransomware Downtime Costs: 90% of enterprises report $300K+/hr, average breach cost $4.88M (2024).

Thinfinity Workspace: Your Strategic Weapon for Drastic IT Cost Reduction and Ironclad Ransomware Defense

Imagine a single, unified platform engineered from the ground up to tackle the dual challenges of crippling ransomware threats and the urgent need for substantial IT cost reduction. This is Thinfinity Workspace – your pathway to achieving both, starting today in May 2025, and setting a stronger foundation for your H2 objectives.

Let’s be clear about the environment dictating your strategy for IT cost reduction and ransomware protection:

The May 2025 IT Budget Bind: Why IT Cost Reduction for Ransomware Defense is Non-Negotiable

The pressure to deliver more with less, especially in securing against ransomware while achieving IT cost reduction, is the defining characteristic of this year.

Your Current ChallengePrevailing TrendStrategic Imperative for IT Cost Reduction & Ransomware Security
Economic Squeeze vs. Security Investment~84% wary of economic impacts, yet IT budget growth continues, focused on essentials.Prioritize high-ROI projects that deliver both IT cost reduction and enhanced ransomware defense.
Runaway Cloud Costs vs. FinOps DemandManaging cloud spend (~30% burn  >US $12M annually – Flexera) is critical for IT cost reduction.Implement solutions that automate FinOps to curb waste, freeing funds for ransomware prevention.
Board-Level Mandate for Efficiency & SecurityBoards demand demonstrable TCO reduction and a minimized threat surface from ransomware.Champion platforms delivering tangible IT cost reduction while shrinking the ransomware attack surface.

Thinfinity Workspace directly addresses this by targeting the specific areas where IT costs escalate and ransomware vulnerabilities lie hidden.

Strategic IT Investment: Balancing IT cost reduction, high-ROI solutions, and strong ransomware defense.

Exposing Hidden Drains: How Thinfinity Delivers IT Cost Reduction & Fortifies Ransomware Defenses

Traditional IT infrastructures are breeding grounds for unnecessary expenses and ransomware risks. Thinfinity Workspace provides the antidote:

Legacy IT Pain Point & Ransomware VulnerabilityImpact on IT Cost Reduction Efforts & Ransomware RiskThinfinity’s Solution for IT Cost Reduction & Enhanced Ransomware Defense
Costly VDI/VPN Hardware & Refresh CyclesHigh CapEx for appliances (often with security gaps exploited by ransomware) hinders IT cost reduction.Browser-Native Delivery & Secure Gateway: Eliminates hardware CapEx, immediately boosting IT cost reduction. Its secure design hardens ransomware defenses.
Complex, Expensive Per-User LicensingStacks of licenses drain budgets, making IT cost reduction difficult.All-Inclusive Licensing: One subscription includes ZTNA, MFA, RBAC – crucial for ransomware defense – at a predictable cost, aiding IT cost reduction.
Cloud Over-Provisioning & Compute WasteWasted cloud spend (20-30%) directly opposes IT cost reduction.Intelligent Autoscaling: Slashes cloud waste by up to 40%, a major win for IT cost reduction, while ensuring resources are available to repel ransomware attacks effectively.
Siloed Tools & High Administrative OverheadInefficient management inflates OpEx, diverting resources from IT cost reduction and ransomware security.Unified Console: Streamlines administration, freeing up IT staff and budget. This operational efficiency supports both IT cost reduction and focused ransomware mitigation efforts.
Devastating Ransomware Downtime & Recovery CostsThe single biggest threat to IT cost reduction and business continuity.Built-in Ransomware Resilience: Micro-segmentation, MFA, and rapid recovery drastically cut ransomware impact, preserving capital and ensuring business continuity.

Are you beginning to see how a strategic shift can transform your approach to IT cost reduction and ransomware protection, especially as you look towards the second half of the year?

Realize Unprecedented IT Cost Reduction & Unshakable Ransomware Defense – This is How Thinfinity Delivers in May 2025

It’s time to move beyond interest and cultivate a genuine desire for a solution that offers transformative IT cost reduction and a formidable stance against ransomware. Thinfinity Workspace is engineered to provide exactly that, with tangible benefits you can realize now, in mid-May 2025, strengthening your position for H2 and beyond.

Architectural Pillars of IT Cost Reduction with Thinfinity Workspace

Thinfinity’s core design is your launchpad for significant and sustainable IT cost reduction:

Cloud-Agnostic Autoscale:

Slashing Cloud Spend for Maximum IT Cost Reduction In May 2025, overspending on cloud is a direct hit to your IT cost reduction goals. Thinfinity offers:

  • Freedom & Control: Deploy on any cloud or on-prem, optimizing for cost.
  • Demand-Driven Resourcing: Intelligent autoscaling means you only pay for what you use, directly contributing to IT cost reduction.
  • Up to 40% Lower Idle Compute Costs: A concrete example of IT cost reduction through smarter resource management, vital for funding ransomware defenses.

All-Inclusive Licensing:

Predictable Costs, Enhanced IT Cost Reduction Complex licensing is an enemy of IT cost reduction. Thinfinity simplifies:

  • One Subscription, Full Power: All essential access and security features (ZTNA, MFA – key for ransomware prevention) are included, ensuring clear IT cost reduction compared to competitors.
  • No Hidden Security Upcharges: This transparency is vital for effective IT cost reduction and robust ransomware protection without surprise fees.

Multitenant MSP Console:

Driving MSP Profitability Through IT Cost Reduction for Clients For MSPs, offering IT cost reduction and superior ransomware security to clients is key in May 2025:

  • Operational Efficiency: Centralized management lowers your cost-to-serve, enabling competitive pricing and better IT cost reduction for your clients, alongside stronger ransomware protection.

Cost Savings: Cloud-agnostic autoscaling (up to 40% lower idle costs), all-inclusive licensing, multitenant MSP console.

Zero Trust: Your Ultimate Weapon for Ransomware Defense & Associated IT Cost Reduction

Preventing a ransomware attack is the most effective form of IT cost reduction. Thinfinity’s Zero Trust architecture is your fortress:

Zero Trust Capability (Thinfinity Workspace)Impact on Ransomware Defense & Consequent IT Cost Reduction (May 2025)
Clientless ZTNAMassively Shrinks Attack Surface: Stops ransomware before it starts by eliminating endpoint vulnerabilities. This proactive defense is crucial for avoiding ransomware recovery costs, a huge win for IT cost reduction.
Per-Resource Micro-segmentationContains Ransomware Instantly: If ransomware breaches a session, it’s isolated, preventing lateral spread. This containment minimizes damage and recovery expenses, directly supporting IT cost reduction.
Built-in, Always-On MFABlocks Primary Ransomware Vectors: Stops 99.9% of credential attacks. Preventing a single ransomware incident through MFA means colossal IT cost reduction.
Just-in-Time (JIT) Privilege ElevationNeutralizes Privileged Account Ransomware Attacks: Minimizes risk from compromised high-privilege accounts. Another key preventative measure for IT cost reduction by avoiding catastrophic ransomware events.
Immutable Session Recording & AuditingAids Ransomware Forensics & Deters Insider Threats: If the worst happens, enables rapid investigation, reducing recovery time and costs. This forensic capability contributes to long-term IT cost reduction by improving security posture.

Zero Trust: Proactive ransomware defense with immutable recording, JIT, clientless ZTNA, micro-segmentation, and built-in MFA.

ROI Validated: Your Path to Significant IT Cost Reduction from Day One

The proof of Thinfinity’s value in IT cost reduction and ransomware defense is in the numbers. Here’s how a 1,000-user deployment benefits:

Cost Item Impacted by ThinfinityTraditional VDI Monthly CostThinfinity Workspace Monthly CostMonthly IT Cost Reduction AchievedHow This Impacts Ransomware Defense
IaaS ComputeUS $56,000US $34,000US $22,000 in IT Cost Reduction based on automationFrees up budget for proactive ransomware security measures.
VPN & ADC Appliances (Eliminated)US $12,000FreeUS $12,000 in IT Cost ReductionRemoves outdated hardware often targeted by ransomware.
MFA Add-onsUS $9,000FreeUS $9,000 in IT Cost ReductionIncludes robust MFA essential for ransomware defense without extra cost.
Administrative OverheadUS $18,000US $9,000US $9,000 in IT Cost ReductionAllows IT staff to focus on strategic ransomware prevention, not just reactive tasks.
TOTAL ESTIMATED MONTHLY IT COST REDUCTIONUS $52,000 Payback in < 60 days. This massive IT cost reduction directly funds better ransomware resilience.

Disclaimer: Actual IT cost reduction and ransomware defense impact vary. Contact us for a personalized ROI analysis.

Can you envision redirecting these substantial IT cost reductions towards further innovation and even stronger ransomware defenses as you plan for the second half of 2025?

Stop Ransomware, Start Massive IT Cost Reduction – Take Action with Thinfinity Workspace Today!

You’ve seen how the dual crisis of ransomware and the demand for IT cost reduction is impacting organizations in May 2025. You’ve also discovered how Thinfinity Workspace provides a powerful, integrated solution. Now, as you consider your priorities for the coming months, it’s time to act to protect your assets and your budget.

Your Rapid Path to Ransomware Resilience & IT Cost Reduction

Implementing Thinfinity Workspace is designed for speed and immediate impact on your IT cost reduction and ransomware security posture:

  1. Launch Your 15-Day Trial (Free & No Obligation):
    • Action: Sign up.
    • Benefit: Instantly test Thinfinity in a sandbox. Validate its IT cost reduction potential and ransomware defense capabilities for your May 2025 needs and H2 planning.
  2. Deploy Zero Trust Blueprints Instantly:
    • Action: Import pre-built policy templates.
    • Benefit: Immediately strengthen your ransomware defenses with best-practice MFA, RBAC, and micro-segmentation, contributing to long-term IT cost reduction by preventing breaches.
  3. Activate FinOps & Cost Guardrails:
    • Action: Enable auto-sleep, VM host Pools, Auto scaling, Temporary access, Etc.
    • Benefit: Realize immediate cloud IT cost reduction, freeing up vital budget.
  4. Scale & Optimize with Confidence:
    • Action: Gradually expand usage.
    • Benefit: Continuously enhance your ransomware security and IT cost reduction throughout 2025.

Thinfinity Workspace Trial: Sign up, deploy blueprints, activate FinOps, scale usage for security and cost savings.

 

About Cybele Software Inc.
We help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what’s most important: expanding and evolving their business.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

Winning the Enterprise: Case Studies in High-Performance VDI for MSPs

For a Managed Service Provider (MSP), moving upmarket to serve mid-segment and enterprise clients is the holy grail of growth. But these clients bring a new level of challenge. Their users are not just running basic office apps; they are traders executing split-second transactions, engineers rendering complex 3D models, and radiologists making life-or-death diagnoses. For them, performance isn’t a feature—it’s everything.

When you serve this demanding market, a standard VDI solution often leads to a nightmare scenario: your client’s top-performing team complains about lag, screen freezes, and clunky software clients. You’re caught between proposing a prohibitively expensive legacy solution or risking the churn of a high-value account.

The game has changed. This article moves beyond spec sheets and marketing claims to provide hard evidence. Using the SOAR Framework (Situation, Objective, Action, Results), we will break down real-world success stories that prove how modern, clientless VDI on high-performance cloud infrastructure is the competitive weapon MSPs need to win and retain enterprise deals.

Case Study 1: Financial Services (The High-Frequency Trading Challenge)

Situation

An MSP serving several mid-segment financial firms was on the verge of losing its most valuable clients. The traders, their highest-revenue-generating users, were struggling with a VDI solution built on Amazon WorkSpaces. The platform’s four-monitor limit was a major constraint, and the required client software constantly caused latency issues and support headaches. Traders couldn’t visualize market data, charts, and execution platforms effectively, leading to missed opportunities and intense frustration. The MSP’s credibility was eroding, and client churn seemed inevitable.

Objective

The MSP had to act decisively to achieve three critical business goals:

  1. Deliver Superior Performance: Provide a VDI solution that could support a minimum of eight monitors with ultra-low latency to meet the real-time demands of trading.
  2. Eliminate Operational Drag: Drastically reduce the support overhead caused by endpoint client management to improve service margins.
  3. Gain a Competitive Edge: Offer a differentiated service that larger MSPs using standard AWS or Azure offerings couldn’t match, solidifying their niche in the lucrative financial services vertical.

Action

The MSP architected a new “Secure Trader Workstation as a Service” offering by migrating the clients to Thinfinity Workspace on Oracle Cloud Infrastructure (OCI). This combination was key:

  • Unmatched Monitor Support: Thinfinity provided clientless, browser-based access to VDI sessions spanning up to 16 monitors, a 4x improvement over the previous solution.
  • Clientless Delivery: By leveraging Thinfinity’s HTML5 access, the MSP eliminated all endpoint software. Traders could access their full multi-monitor setup from any device with a browser, instantly.
  • High-Performance Infrastructure: OCI’s high-performance compute and low-latency network provided the raw power needed to ensure high refresh rates and real-time data visualization without lag.
  • Zero Trust Security: Thinfinity’s built-in ZTNA model secured all connections without requiring open inbound firewall ports, satisfying the stringent security and compliance requirements of the finance industry.

Results

The migration transformed the MSP’s offering and delivered measurable ROI:

  • 42% Average Productivity Increase: Aligned with Jon Peddie Research findings, traders using the expanded screen real estate executed trades faster and more accurately, directly boosting the clients’ profitability.
  • 50% Reduction in Support Tickets: The elimination of endpoint client management cut VDI-related support tickets in half, significantly increasing the MSP’s service margin for these accounts.
  • Client Retention and Growth: The MSP retained all eight financial clients and, within six months, attracted two new mid-segment firms specifically because of their superior VDI offering. They successfully created a defensible, high-value niche.

Infographic: VDI benefits in finance: productivity increase, 50% support ticket reduction, 100% client retention.

Case Study 2: Engineering & Design (The Graphics-Intensive Workflow)

Situation

An MSP catering to enterprise engineering firms was struggling to support their clients’ most demanding users. Designers and engineers using graphics-intensive applications like AutoCAD and Revit needed at least six monitors for their complex workflows. The existing Azure Virtual Desktop solution, with its eight-monitor limit and mandatory client installation, was creating significant friction. Performance on large 3D models was sluggish, and the client software often conflicted with other endpoint tools, creating a constant stream of support issues.

Objective

The MSP’s goals were to:

  1. Deliver an Uncompromised User Experience: Provide a high-performance, clientless VDI solution that could support 10+ monitors and handle GPU-intensive workloads seamlessly.
  2. Reduce Operational Costs: Eliminate the time and expense associated with deploying, patching, and troubleshooting client-side VDI software.
  3. Create New Revenue Streams: Develop premium VDI service tiers to upsell existing clients and attract new ones with specialized requirements.

Action

The MSP designed and implemented a “Remote Engineering & Design Desk” service built on Thinfinity Workspace and OCI’s GPU-enabled workstations.

  • Extreme Multi-Monitor Support: Thinfinity’s ability to deliver a 16-monitor experience through a single browser window met and exceeded the designers’ needs, allowing them to view complex models, reference materials, and collaboration tools all at once.
  • Powerful GPU Acceleration: By leveraging OCI’s GPU instances, the MSP could provide workstation-class performance for rendering and model manipulation, accessible from any location.
  • Premium Service Tiers: The MSP marketed new plans like “Designer Pro (8+ Monitors)” and “Power User (4 Monitors),” creating a clear value proposition for upselling enterprise clients to a higher-margin service.

Results

The new offering drove significant value for both the client and the MSP:

  • 50% Productivity Boost: Consistent with Microsoft Research data, engineers using the new VDI setup completed projects faster, accelerating their firm’s delivery timelines and improving client satisfaction.
  • 35% Cut in Operational Costs: By eliminating client management, the MSP was able to reallocate a full-time technician from endpoint support to more strategic, billable projects.
  • 25% Increase in Recurring Revenue: The MSP successfully upsold the new premium VDI tiers to its existing enterprise clients and onboarded a new engineering firm, directly capitalizing on Thinfinity’s unique technical advantages.

Infographic: VDI boosts productivity 50%, increases revenue 35% by upselling VDI tiers, cuts costs 25%.

Case Study 3: Healthcare (The Critical Clinical Efficiency Imperative)

Situation

An MSP supporting several mid-sized healthcare organizations was hampered by outdated VDI systems. Radiologists and clinicians were limited to 2-4 monitors, which was insufficient for simultaneously viewing Electronic Health Records (EHR), high-resolution medical imaging (PACS), and diagnostic software. This workflow inefficiency led to slower diagnoses. Furthermore, the required client software created both HIPAA compliance risks and constant compatibility issues in the hospitals’ complex BYOD environments.

Objective

The MSP needed to:

  1. Enhance Clinical Workflow: Deploy a clientless VDI solution that could seamlessly support 2-3 monitors with high-fidelity image display.
  2. Enable Secure BYOD: Provide instant, secure access from any device (personal or hospital-owned) while maintaining strict HIPAA compliance.
  3. Simplify IT Management: Reduce the complexity of managing VDI across multiple healthcare clients with unique needs.

Action

The MSP rolled out a “HIPAA-Compliant Clinical Workspace” using Thinfinity Workspace on OCI.

  • Clientless and Compliant: Thinfinity’s browser-based access was the perfect solution for the BYOD environment. With no software installed on the endpoint, the attack surface was minimized, and no patient data was left behind, simplifying HIPAA compliance.
  • Integrated Zero Trust (ZTNA): All connections were secured through Thinfinity’s reverse gateway, ensuring that access to sensitive patient data was strictly controlled without exposing the hospital network.
  • Optimized Clinical Viewing: Even though users only needed 2-3 monitors, Thinfinity’s high-performance protocol ensured that large PACS images were rendered with diagnostic clarity and without lag.

Results

The solution had a direct positive impact on patient care and IT operations:

  • 33% Improvement in Clinical Efficiency: In line with University of Utah research, clinicians who could view patient records and imaging side-by-side were able to make diagnoses faster, improving patient outcomes.
  • 40% Decrease in Support Tickets: The clientless model eliminated the constant compatibility and update issues that plagued the hospital’s BYOD environment, freeing up the MSP’s support team.
  • Strengthened Client Trust and Retention: By delivering a secure, high-performance, and compliant solution, the MSP solidified its role as a strategic partner, leading to a 15% increase in client retention in a competitive market.

Diagram: Clientless VDI in healthcare enables side-by-side record viewing, eliminates compatibility issues, and provides security.

Summary: The Winning Formula for High-Performance VDI

These real-world cases reveal a clear pattern. When MSPs replace legacy VDI with an integrated, clientless solution built for performance, they unlock a powerful formula for success in the enterprise market.

CaseSituation SummaryKey ObjectivePrimary ActionNotable Result
MSP for Financial FirmsLimited to 4 monitors, high latencyDeliver 8+ monitor VDI, reduce support overheadDeployed Thinfinity on OCI with clientless access42% productivity increase, 50% fewer tickets
MSP for Engineering Firms8-monitor cap, high operational costsOffer 10+ monitor VDI, cut overheadImplemented Thinfinity with OCI GPU workstations50% productivity gain, 25% revenue boost
MSP for Healthcare Orgs2-4 monitor limit, BYOD & HIPAA challengesDeploy 2-3 monitor VDI, enable secure BYODRolled out Thinfinity on OCI with ZTNA security33% efficiency boost, 40% fewer tickets

Conclusion: Stop Competing on Price, Start Winning on Performance

For MSPs aspiring to capture and retain high-value enterprise accounts, the conversation must shift from cost to value. The ability to solve complex, high-performance challenges is the ultimate differentiator. As these cases prove, combining a technologically superior platform like Thinfinity Workspace with the raw power of Oracle Cloud Infrastructure provides a solution that legacy competitors simply cannot match.

This is how you move from being a simple service provider to an indispensable strategic partner. This is how you win the enterprise.

About Cybele Software Inc.
We help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what’s most important: expanding and evolving their business.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

Secure Remote Desktop for MSPs: Scale Revenue & Security with Thinfinity® Workspace

 

Introduction

Managed service providers (MSPs) are staring at a perfect storm of opportunity: the remote‑desktop software market will more than double from $2.75 billion in 2024 to $6.13 billion by 2029 (18.3 % CAGR). Clients need friction‑free access for hybrid workforces, but they also demand airtight protection against the surge in RDP and VNC attacks. Delivering a secure remote desktop service has become the fastest path to new monthly recurring revenue—if you have the right platform. Thinfinity Workspace gives MSPs that edge with built‑in Zero Trust, clientless HTML5 delivery, and multitenant management.

MSPs Opportunity in Secure Remote Desktop: Market Growth, Client Needs, Security, Thinfinity Workspace.

Why “Secure Remote Desktop” Is Mission‑Critical for MSPs

  • Exploding demand: Hybrid work makes secure, always‑on access a priority budget line for SMBs.
  • Attack surface chaos: VNC generated 98 % of traffic on remote‑desktop ports in 2023, with RDP exploits close behind—legacy VPN tunnels can’t keep pace.
  • High‑margin services: Clients will pay for managed security; MSPs that solve the problem first earn stickier contracts and higher ARPU.

Challenges in Secure Remote Desktop for MSPs: Market Demand, Attack Surface, Legacy VPNs, Service Opportunities.

Thinfinity Workspace: The Purpose‑Built Secure Remote Desktop Platform

1. Zero Trust Network Access (ZTNA) from Day One

Thinfinity Workspace enforces “never trust, always verify” for every session—no external add‑ons required. Granular policies authenticate and authorize each user, device, and context before a connection is allowed.

2. Reverse Gateway + Clientless HTML5 Access

RDP, VNC, and SSH sessions travel through a reverse gateway in an SSL/TLS tunnel, so you never open inbound ports on customer firewalls. End users launch desktops or RemoteApps from any modern browser—no client installs, no version drift, fewer tickets.

Thinfinity Workspace features →

3. Hybrid & Multicloud Console for MSP Efficiency

Manage on‑prem clusters and any major public cloud—Azure, AWS, OCI, or GCP—from one secure dashboard. Spin up, brand, update, and monitor unlimited customer tenants while built‑in load balancing and autoscaling keep performance steady and costs predictable.

4. Native Cloud Integrations & Automated Provisioning

Thinfinity Workspace ships with out‑of‑the‑box APIs and Terraform modules that hook directly into your clients’ cloud accounts. Automate VM creation, gateway deployment, scaling policies, and identity bindings so new secure‑remote‑desktop environments come online in minutes—not days.

5. Seamless Identity Integration

Plug into Active Directory, Azure AD, Okta, or any SAML/OAuth provider to deliver single sign‑on and MFA that satisfy even the strictest audit teams. 

6. Cost‑Efficient Citrix & VPN Alternative

Thinfinity Workspace packages remote application delivery, VDI, and secure gateway functions in one license—no complex editions or third‑party brokers—making it an easy upsell against Citrix or legacy VPN solutions.

Learn more →

Enhancing Remote Desktop Security: Zero Trust, Identity, Secure Gateway, Automation, Hybrid Cloud.

Implementation Blueprint for MSPs

PhaseWhat You DoOutcome
1. Select Your Deployment ModelChoose Fully‑Hosted Cloud (Azure, AWS, OCI) for zero infrastructure, or On‑Prem/Hybrid if clients need local data residency. Thinfinity brokers and gateways are containerized, so switching models later is drag‑and‑drop simple.Right‑sized costs, compliance alignment, and faster time‑to‑value for every client.
2. Trial & SandboxActivate your 15‑day MSP trial, spin up a dedicated tenant, and import a pilot client (10–25 users). Leverage Thinfinity’s “one‑click” reverse gateway to avoid opening inbound ports.Hardware‑free proof‑of‑concept that showcases secure remote desktop performance and Zero Trust workflow.
3. Policy Templating & AutomationCreate global templates for MFA, ZTNA zones, and micro‑segmentation. Tag them to security profiles (e.g., Finance, Dev, Guest) and set them to auto‑inherit when you add new tenants.Consistent, audit‑ready security with near‑zero manual effort—every client starts compliant.
4. Partner Program OnboardingEnroll in the Thinfinity MSP Partner Program (Silver, Gold, Platinum). Gain co‑branding assets, deal‑registration protection, and tier‑based margin boosts.Marketing muscle and higher ARPU, plus priority roadmap input as you climb tiers.
5. Go‑Live & UpsellPublish branded HTML5 portals, enable real‑time usage analytics in the multitenant console, and bundle add‑ons—backup, DRaaS, SOC monitoring—into premium plans.New high‑margin recurring revenue and a “single pane” view that slashes support tickets by up to 40 %.
6. Continuous Co‑Sell & SupportTap Thinfinity’s technical SE team for pre‑sales demos, architecture reviews, and POC guidance; lean on the channel desk for joint campaigns and MDF funds.Faster deal cycles, expert coverage on every opportunity, and happier, stickier customers.

Quick Tip: Whether you deploy fully hosted or on‑prem, every tenant lives in its own micro‑segmented enclave—so scaling from one SMB to a hundred never compromises security or performance.

Thinfinity Workspace Features: Security, Fast Onboarding, Identity, Multi-Cloud, MSP Trial.

 

About Cybele Software Inc.
We help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what’s most important: expanding and evolving their business.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.