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23.5.0 ‘Thebe’ released

Thebe is the latest entry in our quarterly rollup series. It branches off from our main rolling Voyager development into a fixed target for our partners to qualify and build upon. 

Like Comet’s previous recent quarterly software releases, ‘Thebe’ is named after a moon of Jupiter, which in turn takes its name from an ancient Greek mythological figure. It is a very small moon with only 0.004x earth’s gravity, meaning it is less likely to shape itself into a sphere – in fact a large impact crater covers around 40% of its surface area.

It was discovered by the Voyager 1 and 2 spacecraft in 1979, but owing to its small size and position, almost nothing more could be discovered until the next spacecraft Galileo visited two decades later. Scientists believe it contains water ice.

As for the software, Comet 23.5.0 ‘Thebe’ brings 10 features and 22 enhancements, including S3 Object Lock support for immutable protection against ransomware, a new design for the Comet Server web interface, an official Docker container, a C# SDK, support for Azure Key Vault codesigning, and more.

As always for a new quarterly release, there are two changelogs for 23.5.0 ‘Thebe’ depending on whether you are coming from the previous quarterly release or the previous Voyager release:

Changes compared to 23.2.2

Breaking Changes

This release makes some changes to how codesigning works in Comet Server, which includes bundling a PKCS#11 engine.

  • If you are using a hardware dongle for Authenticode EV codesigning, you may require an updated codesigning configuration
  • Performing Windows codesigning from an ARM64 Linux version of Comet Server now requires glibc

New Features

  • Cosmetic overhaul for the Comet Server web interface

  • An official Comet Server docker container, which offers MSPs another deployment option. For more details, visit this link
  • Support for Azure Key Vault as an option for Windows Authenticode codesigning

  • Ability to use S3 object locking
  • New option to permanently remove files marked for deletion in versioned S3 storage
  • New Comet Server home page widgets for Protected Items types, server storage, server self-backup, and server replication
  • When configuring an exclusion via Policy in the Comet Server web interface, default suggested exclusion paths have been added
  • Ability to search for items to restore within Storage Vault snapshots via the Comet Server web interface
  • A Test Connection button has been added to Storage Template configuration dialog
  • Authenticode codesigning has been applied to the Comet Backup client uninstaller on Windows

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

May 2023: What’s New?

“What’s New?” is a series of blog posts covering recent changes to Comet in more detail. This article covers the latest changes in Comet Voyager over May 2023.

There were four Comet software releases during May, all in the weekly 23.3.x Voyager release series. The work this month included a mix of core application development as well as projects in the surrounding ecosystem:

Learn about Chunking

Earlier in May, Mason gave a presentation of the history and overview of backup technologies, starting with simple file copies, through chain-based approaches, and culminating in the Content-Defined Chunking technology used by Comet.

Comet Server in Docker

The Self-Hosted Comet Server is now available as a Docker container:

Docker is a popular system for running applications in “containers”. In the same way that freight shipping containers have a consistent size and shape, in order to fit within a larger shipping ecosystem, Docker containers also have some consistent behaviors in order to fit within a larger application runtime ecosystem: a “containerized” application has a standard way to start, stop, and log messages; how their storage and configuration is managed, how ingress and TLS termination works, and how sandboxing and permission restrictions are applied.

By offering Comet Server as a Docker (OCI) container, it should be easy for existing Docker users to get started with the Self-Hosted app and to manage it going forward. It also enables new functionality such as running multiple self-hosted Comet Servers on the same PC or VM. This does not replace the existing Self-Hosted installers, which will continue to be available.

There has been a long-standing open feature request for an official Docker container. Thank you to everyone who voted and commented on this feature, and a special thanks to “Hobadee” for providing an unofficial solution to the community so far.

C# .NET SDK and expanded API documentation

When you visit the the Comet Server web interface, your web browser loads and runs a “Single Page App” (SPA) locally inside your browser. This webapp speaks to the Comet Server backend solely using our public API. This API broadly covers every action you take within the Comet Server web interface, which means if you can do an action in the web interface, then it can be automated by a developer.

The Comet Server API is comprehensively documented, and during May we added many more comments and explainer notes to the constants, endpoints, and type definitions. Developers using the existing PHP SDK, Javascript / Typescript SDK, Ruby SDK, and Go (Golang) SDK will see these new comments appear in their IDEs during autocomplete.

During May, we put the finishing touches on the latest addition to this group – a new public .NET SDK. It’s available as CometBackup.CometAPI.SDK on NuGet and is developed in C# for use with any compliant .NET Standard 2.0 runtime, including .NET Framework 4.6, .NET Core 2.0, .NET 5, or any later versions.

Getting started with the SDK should be straightforward:

using (var client = new CometAPI("http://127.0.0.1:8060", "admin-user", "admin-password")) {
    var users = client.AdminListUsers();
    foreach (var user in users) {
        Console.WriteLine(user);
    }
}

Every API method is also available as an Async() version to allow for concurrency.

Our SDK version numbers generally adhere to Semantic Versioning and any enthusiastic readers may have noticed this SDK uses a “version zero” version number at present. We don’t necessarily expect to make breaking changes, but we are actively requesting feedback about this new SDK from existing C# users to ensure we’ve created something idiomatic. We’d love to hear any feedback about the SDK design or any bug reports before we commit to v1 compatibility, so if you are a C# developer then please reach out by ticket or on GitHub.

Audit logging

To help our partners meet their compliance obligations, we’ve added advanced audit logging capabilities into Comet Server. Almost every action – including login events for administrators and users, restoring data, changes to user and server settings, and more – can now be logged server-side into a secure file.

This work was based on expanding Comet Server’s live event streaming features to cover a much more comprehensive set of data. If you are making use of the existing Webhook feature or the Websocket API feature, when upgrading to Comet Server 23.3.7 or later, you may start receiving a larger amount of data. You can control this by declaring a restriction on the streamable event types you want to receive.

In current versions of Comet, this feature must be configured by setting the AuditFileOptions property inside the cometd.cfg file. We expect to make it available via the Comet Server web interface soon!

Quality, performance, and memory enhancements

As we approached the quarterly release, we took a special focus on quality improvements to give us a solid foundation.

The fresh new design for the Comet Server web interface had its debut in 23.3.3, and since then throughout the 23.3.x Voyager release track, we have spent additional time and effort to ensure quality. In the latest versions of Comet Server you will see fewer cosmetic issues as this work has stabilised nicely.

We’ve also made significant performance improvements to key areas of the client application. Performing granular restore of single files from inside a Disk Image or Hyper-V backup may now be 3-8x faster while using 40% less memory. Comet also now uses less memory for loading files from S3-compatible Storage destinations like Wasabi, and when loading very large files from a Storage Vault.

The Office 365 Protected Item type in Comet has been a continued development focus this quarter, including a partial rewrite. Comet is now better able to handle incremental changes to mailboxes; the reported error messages are more detailed; and Office 365 backup jobs taken with the latest version of Comet should be more resilient against network errors and rate-limiting from the Microsoft Graph API. We would encourage all users to raise a support ticket if you experience any issues with Office 365 backups as we continue to improve the sync capabilities.

Comet 23.5 “Thebe”

On the 1st of June, we put the finishing touches on our latest quarterly release, Comet 23.5.0 “Thebe”.

Thebe is the latest entry in our quarterly rollup series. It branches off from our main rolling Voyager development into a fixed target for you to qualify and build your service offering upon.

Like Comet’s previous recent quarterly software releases, “Thebe” is named after a moon of Jupiter, which in turn takes its name from an ancient Greek mythological figure. It is a very small moon with only 0.004x Earth’s gravity, meaning it is less likely to shape itself into a sphere – in fact a large impact crater covers around 40% of its surface area:

It was discovered by the Voyager 1 and 2 spacecraft in 1979, but owing to its small size and position, almost nothing more could be discovered until the next spacecraft Galileo visited two decades later. Scientists believe it contains frozen water.

As always for a new quarterly release, there are two changelogs for 23.5.0 “Thebe” depending on whether you are coming from the previous quarterly release or the previous Voyager release. You can see the full details in the release notes.

That’s all for this month! Thanks for reading – there are some more great features currently under development that we’re excited to be able to share with you soon. As always, please follow @CometBackup on Twitter and you can always contact us if you have any questions.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

23.3.9 ‘Voyager’ released

Changes compared to 23.3.8

Bug Fixes

  • Fix an issue with macOS devices failing to log in with an ERR_UNKNOWN_DEVICE error
  • Fix an issue with the Recent Activity and Policies pages not loading correctly when hard-refreshed or loaded directly via URL
  • Fix an issue with Comet default branding not presenting correctly following a server upgrade

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

23.3.8 ‘Voyager’ released

Changes compared to 23.3.7

New Features

Enhancements

  • Enhancement: Reduce peak memory usage when loading very large single files from a Storage Vault
  • Enhancement: Reduce memory usage for S3-compatible Storage destinations

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

Here to guide Comet Backup through its product evolution, meet our Product Manager, Ida Lindgren

Where are you originally from?

I’m from Stockholm, Sweden and I just celebrated 5 years in New Zealand! Times flies when you are having fun! Love, family and new adventures brought me to this lovely country.

What is the one thing about Sweden that you’d like non-Swedes to know about?

We have a useful word that I don’t think many other countries have – “lagom”. It means not too much, not too little, but just the right amount and it’s a very handy word to have in your vocabulary (I think).

Also, that there are no polar bears in Sweden. It’s funny how many times I get asked that question!

How long have you been working at Comet Backup?

This is my seventh week at Comet, but it feels longer than that (in a good way)!

Before Comet, after completing a master’s degree in IT engineering and a bachelor’s in business studies, I worked as a BI Consultant in Stockholm for 8 years. When I moved here, I started working as a Senior Product Owner and I did that for almost 5 years before joining Comet.

What attracted you to Comet?

The industry was completely new to me, and I wanted to try working in a younger business that was growing fast. Having the chance to be the first dedicated product person in the company was an exciting opportunity too!

How would you describe your role as Product Manager at Comet?

In short, my role is to work closely with all Comet teams to ensure we deliver a high-quality product with a great user experience, that meets the business goals and our customers’ needs!

But to expand a bit on that, I need to keep up with industry trends, understand the market needs, know the competitor landscape, and understand what our customer needs and their pain points.

Combining this information with the business strategy, product metrics, data analytics, and all the input from Comet’s teams, I can create a product roadmap that outlines how the product will be developed and what the teams will be focused on for the next while.

Basically, as a Product Manager, you are responsible for guiding the direction of the product and its development, making sure we’re working on the right things to ensure the continued success of our product and keep growing our market share.

What was your first day at Comet like?

It was great! Everyone was so friendly and welcoming, and I’ve always enjoyed working with smart, talented, and down-to-earth people, so that has been one of the highlights here at Comet so far.

What aspects of your role challenge and excite you?

It’s wonderful how much trust, support, and freedom Comet gives me – they trust me to do the job as I see fit. I just hope I can live up to their expectations and do my part to help continue making Comet the success story it already is!

Product Managers have to juggle a lot of activities and deadlines. What best practices would you recommend for organising one’s workload?

I think a simple to-do list does the trick, but you need to make sure to re-prioritize the items on the list regularly, based on their urgency and how important they are. When I get stuck, I refer back to the product vision or strategy to figure out what should be done first (or just take a break to clear my head).

You love being out and about. Would you recommend any running or biking trails in the Canterbury area?

I think it’s really nice running or biking up the Rapaki track and then going down Victoria Park and Bowenvale Valley – it’s such a peaceful area and the views up there are great too!

What’s the most memorable or most interesting thing that’s happened to you on a trip?

In 2019 I spent three months biking around South America – the whole trip was pretty memorable, but riding through coca plantations and getting stopped by a group of suspicious-looking characters to have a beer is probably up there.

Wait, what??

Yeah it was pretty scary – we were biking around South America and this truck comes with these five guys, and you can tell they’re working at the coca plantation. They were all drinking beer and seemed to be drunk, and they stopped where we were. They were speaking Spanish and we could only understand a couple of words. Then they offered us a drink and we couldn’t say no!

There is an ongoing debate at the Comet office on whether or not pineapple should be a pizza topping. Would you care to share your thoughts on this?

Ha! No, I don’t think pineapple should be a pizza topping – but if I can stick with my pepperoni pizzas, I don´t mind if others have pineapple on their pizzas.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

23.3.6 ‘Voyager’ released

Changes compared to 23.3.5

Enhancements

  • Enhancement: Significantly improve the performance of restoring files and folders from Disk Image Protected Items.
  • Enhancement: Support application credential authentication for OpenStack Swift storage.

Bug Fixes

  • Fix an issue with the My Devices widget no longer linking to filtered Users page results.
  • Fix an issue with generating codesigned Comet Backup for Windows client installers if Comet Server is also running on Windows.
  • Fix a cosmetic issue with not closing the job search dialog after clicking a button in the Comet Server web interface.
  • Fix an issue with slow job cancellation when using OpenStack Swift.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

April 2023: What’s New?

“What’s New?” is a series of blog posts covering recent changes to Comet in more detail. This article covers the latest changes in Comet Voyager over April 2023.

There were five Comet software releases during April – four in the weekly 23.3.x Voyager release series, plus one minor patch update 23.2.2 for our quarterly “Leda” release track. We’ve also released a new YouTube tutorial for the new Object Lock feature!

There were some very large and exciting features released in Voyager during April:

New design for the Comet Server web interface

When upgrading to Comet Server 23.3.3, you’ll be greeted with a new experience:

This is the first major Comet Server web interface upgrade in six years. We’re very excited and proud of the new layout. The left-aligned navigation bar allows for faster navigation to pages without clicking through menus, and the quick search bar has been modernized. The new design has also expanded the set of colour customization options that are available: in addition to setting your custom brand colour, you can also set an accent colour for highlights.

The homepage has seen the most dramatic change, including new navigation buttons on the top-right and a rework of all the admin widgets. There are new widgets showing how many of each Protected Item type is being used; how much used/free space there is on your Storage Role data location; the status and last run time of your Server Self-Backup; a live real-time chart of replication progress; and more.

The policies page has also been redesigned. As we add more and more policy options in new versions of Comet, we split the long Policy section to use sub-tabs. This includes a summary page, and a new feature to suggest possible common file path exclusions. We’re continuing to work on additional Policy features, and you can expect to see a highly-voted feature coming soon!

When looking at a user account, on the Protected Items tab, the new user interface design has also added a quick-access “Run Backup” button that can remotely command the device to start a backup job. Previously, this feature was available from the Connected Devices page or from the Devices tab – but adding it to the Protected Items tab is a significantly more convenient place, and demonstrates this functionality more clearly to new Comet administrators.

We would appreciate hearing your feedback on the new web interface design before it lands in the upcoming quarterly release!

Search restore from web

When restoring data, Comet prompts you for the Storage Vault to restore from; the backup snapshot to browse inside; and then the file (or all files), respectively. However if you’re trying to restore a single file without knowing exactly when it was last available, or what folder it was inside, Comet’s Search button can search through all backup job snapshots to find the right match.

The Search button has been available on the Restore dialog in the desktop app for a while. New in Comet 23.3.4 is the ability to remotely perform a file search for restore from the Comet Server web interface.

Test Connection for Storage Templates

Comet is highly flexible in the number of ways you can configure your storage. From the customer’s device running Comet Backup, a Storage Vault could point to a local path; directly at a cloud storage provider; or to your Comet Server with Storage Role enabled – which could then receive the data and store it on a local RAID array or forward it to another cloud storage provider.

Storage Templates are the provisioning system for new Storage Vaults. If you set up a Storage Template for Wasabi or Backblaze, you gain the ability to provision private, per-customer cloud buckets and access credentials with a single click. If you enable Storage Role for receiving data into your Comet Server (or another clustered Comet Server), using a Storage Template can help to very easily provision new Storage Role buckets for each customer.

Comet has long supported a Test Connection button on the Storage Vault page, to check that your custom entered credentials are valid. But when setting up a Storage Template for the first time, the only way to verify that everything was functioning was to attempt to provision a new Storage Vault for a test customer.

In Comet 23.3.5, a new Test Connection button was added to the Storage Template configuration popup in the Comet Server web interface. This allows you to quickly verify that your template is working as expected.

Self-Backup

Comet Backup requires a connection to a Comet Server to safely store its configuration. But if you are self-hosting the Comet Server application, the Comet Server also should be backed up to mitigate against the risk of data loss. However, you can’t really use Comet Backup for this purpose, since this creates a circular dependency during recovery.

As a solution, Comet Server includes the Server Self-Backup feature. This creates a consistent snapshot of Comet’s configuration files, and allows you to store it encrypted on any supported storage location, including cloud storage. Multiple targets, custom scheduling, and data retention policies are all supported. The files are simple zip files to ensure that any eventual necessary restore is an easy and low-stress process.

The latest version of Comet Server made improvements to the Server Self-Backup feature. The generated filenames now clearly show the date and time of the backup job, instead of solely an epoch timestamp. Any automatic SSL certificate files provisioned by Let’s Encrypt are now included in the archive, ensuring that it is not required to reissue the certificate. This helps avoid any issues with rate limits on the Let’s Encrypt service, which could otherwise prolong your service outage.

We’ve also added a new option to include server log files in the Self-Backup archive. These log files are not generally required, but for completeness or for an investigation, they can provide an additional view into the circumstances behind the event.

Codesigned uninstallers

Microsoft, along with third-party security vendors, continue to harden the security posture of the Windows operating system. Comet Backup’s client installer is codesigned – either by our company, or if you are using custom branding, then possibly with your own custom codesigning certificate. However over time, the security hardening has increased, and we’ve recently heard reports that the uninstaller for Comet Backup could trigger alerts in some security products. As a result, the latest versions of Comet Server apply Authenticode codesigning to the uninstaller to help avoid this issue.

The 23.5 Quarterly release is coming soon

At Comet, we release our software under two tracks – the “Voyager” release track approximately weekly, with all of our very latest changes; and the quarterly release track, where we bundle up three months’ worth of development into a new fixed point for you to qualify, offer, and build upon, in order to provide a consistent experience for your own customers. Depending on your market position or your requirements, you may find either one of these tracks better suits your needs. As per our regular release schedule, you can expect a 23.5.0 quarterly release towards the end of this month, which will bring all of the exciting features to the quarterly track and also for Comet-Hosted users.

That’s all for this month! Thanks for reading – there are some more great features currently under development that we’re excited to be able to share with you soon. As always, please follow @CometBackup on Twitter and you can always contact us if you have any questions.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

23.3.4 ‘Voyager’ released

Changes compared to 23.3.3

New Features

  • Add the ability to search for items to restore within Storage Vault snapshots via the Comet Server web interface

Bug Fixes

  • Fix an issue with opening the Comet Server web interface for some admin accounts with restricted permissions
  • Fix an issue with pre-configuring backup options when clicking “Run backup” on a Protected Item in the Comet Server web interface
  • Fix an issue adding email addresses to user profiles in the Comet Server web interface
  • Fix an issue with incorrect Backblaze B2 storage validation
  • Fix an issue with validation on the Storage Role while the Storage Role is disabled
  • Fix a cosmetic issue with widgets on the About This Server page in the Comet Server web interface
  • Fix a cosmetic issue with widgets on the Comet Server web interface homepage disappearing on page reload

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

March 2023: What’s New?

“What’s New?” is a series of blog posts covering recent changes to Comet in more detail. This article covers the latest changes in Comet Voyager over March 2023.

There were just three Comet software releases during March – two in the 23.3.x Voyager release series, plus one minor patch update 23.2.1 for our quarterly “Leda” release track.

We’ve landed a few large and exciting features this March:

S3 Object Lock

Comet 23.3.1 adds support for Object Lock on S3. This feature allows Comet to “lock” an object inside a S3-compatible bucket, preventing it from being deleted or modified for a fixed period of time.

This is a fantastic new capability for Comet and it is a key defense against ransomware. Comet generally requires the capability to add and delete files within your Storage location; deleting files is necessary for applying retention passes, updating index files, and coordinating locking across multiple devices. However, if malware is running on your PC and manages to intercept Comet’s storage credentials, the malware would also be able to delete files, causing much wider havoc.

Comet uses S3 “Compliance Mode” to lock individual objects within the storage location. This ensures that there is no way for the object to be deleted for the specified time, not using Comet’s storage credentials, nor even if your administrator S3 keys are leaked or exposed.

For a visual overview of the process, please see our usage guide and also the simplified explanation.

This feature is available for Amazon S3, Wasabi, IDrive (excluding Storage Template provisioning), and other S3-compatible providers including Minio-based providers. Please check with your S3-compatible provider’s documentation to see if Object Lock is available.

Object Lock is an opt-in feature, both in Comet and with cloud storage providers. It also relies on S3 bucket versioning. These properties generally must be set when the S3 bucket is created for the first time. It is not generally possible to enable Object Lock on an existing S3 bucket. To use Object Lock with an existing S3-based Storage Vault, you would have to create a new S3 bucket with Object Lock enabled; migrate the data; and update Comet’s Storage Vault settings to point to the updated bucket.

Comparison to Backblaze B2

Regular users of Comet may be aware of the existing “Hide files rather than deleting them” option for Backblaze B2. Backblaze B2 supports both a native API and also an S3-compatible layer over the native API. Comet Backup integrates with the native API, so the new S3 Object Lock feature is not available for use with Backblaze B2. However, the existing “Hide files instead of deleting them” option can be used to provide the same protection against ransomware.

Codesigning with Azure Key Vault

If you are customizing the branding of the Comet Backup desktop app, then we would recommend setting up codesigning certificates. Having a codesigning certificate means that installing Comet Backup proceeds more smoothly through Smartscreen and Antivirus popup warnings on Windows, and through Gatekeeper on macOS.

The Windows codesigning programme, “Authenticode”, is currently in a period of disruption as new rules are being put in place. Owing to the high number of events where developer codesigning certificate files were leaked or lost, new requirements are being enforced from June 1st 2023 that newly issued codesigning certificates must no longer be stored as plain files on disk, but instead must be stored in a Hardware Security Module (“HSM”) or equivalent isolated device. Comet has long supported Authenticode certificates using either certificate files (“PKCS #12”), or via plug-in HSM devices that are compatible with the “PKCS #11” standard.

There are two tiers of Authenticode available. The Extended Validation (“EV”) service performs a deeper level of business-level and legal checks of the target organization before issuing the certificate. The extra vetting comes with a higher purchase cost, but it also results in a higher level of initial reputation for the resulting codesigned .exe file. An EV certificate was always required to be stored on an HSM.

However, it’s common to install Comet Server on a cloud VM or VPS, where plugging in a USB dongle or smartcard hardware device is not physically possible. This difficulty also discouraged many MSPs from using the higher-quality Extended Validation service. With the impending phaseout of the file-based method for newly issued certificates, neither existing option is suitable, so another option had to be found.

Comet 23.3.0 adds support for codesigning using Azure Key Vault. This is a cloud service from Microsoft to manage the secure provisioning of security keys and certificates, including for Authenticode codesigning. There are various services and pricing tiers available; in particular, it’s possible to purchase a managed cloud HSM, which meets the new June 1st 2023 Authenticode requirements.

At the time of writing, we would recommend GlobalSign or TrustZone for issuing new Authenticode certificates. There is no carry-over reputation with Authenticode, so replacement certificates can be issued from any provider. These particular providers were prepared early for the new requirements and have a secure vetting process to prove your use of an HSM, such as an Azure Key Vault managed HSM, before issuing your certificate. The private key never leaves the managed cloud HSM device, and Comet Server only uses an Azure application ID to remotely perform the signing steps.

Comet Server can perform Authenticode codesigning for Windows, regardless of whether Comet Server is installed on a Windows or Linux host OS. This is achieved by using a cross-platform signing toolchain. To support the new Azure Key Vault feature, we replaced our existing bundled codesigning toolchain from osslsigncode with a new jsign version. Comet ships these third-party utilities as a courtesy in compliance with their redistribution license.

For most existing users of codesigning with a PKCS#12 file-based certificate on disk, there will be no noticeable difference and Comet will continue to work without any configuration changes. However, some users may experience breaking changes:

  • The new jsign program takes different parameters for hardware devices using the PKCS#11 standard, which could not be automatically converted. Users of hardware devices may need to revisit their settings.
  • If Comet Server is installed on ARM64 Linux, the version of jsign distributed by Comet is not compatible with the musl C runtime generally used for static binary distribution. A glibc-based Linux distribution is now required to run the codesigning toolchain on ARM64 Linux. The issue does not apply to x86_64 Linux. We may be able to resolve this issue in a future version of Comet.

For more information, see the full Authenticode codesigning documentation.

New web interface features

Looking beyond these headline features, there have been many more improvements to Comet this month, particularly in the Comet Server web interface.

It’s now possible to select custom snapshots for deletion from the web restore dialog. This builds upon last month’s feature to add this in the Comet Backup desktop app. To use this feature, enable “Advanced Options” from the top-right user menu, and then click the new Actions button in the Restore wizard dialog.

You can now see an online device’s software version, OS platform, and IP address directly on the User Detail page in the Comet Server web interface. This was a minor feature request on our Feature Voting page. To view these new columns, click the “View” button to configure which columns are displayed. Your custom column selection is preserved for this browser throughout multiple page views, but your custom column selection will be reset when a new version of Comet Server is released.

If your Comet Server is configured to show software downloads to logged-out users, the login screen has expanded the number of download options from three (Windows, macOS, and Linux) to four with the new Synology download button. This fixes a minor inconsistency with the web interface as this fourth platform should be shown in the same context as the other three platforms.

There have been many cosmetic improvements to the Comet Server web interface too, including better spacing and padding when configuring an Office 365 Protected Item or a Windows System Backup Protected Item. We regularly make small improvements like this, but this month, we’ve also been working on a much more major cosmetic change for the Comet Server web interface. We will be able to share more information about that soon.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

February 2023: What’s New?

“What’s New?” is a series of blog posts covering recent changes to Comet in more detail. This article covers the latest changes in Comet Voyager over February 2023.

There were just three Comet software releases during February – two in the 22.12.x Voyager release series, plus the launch of our latest quarterly series 23.3.0 “Leda”.

February is a short month, and it was also a quiet month for new feature development as we focused on quality assurance ahead of the new quarterly software release. Most new feature development this month has been held back as a result, so you will see many more exciting new features land in the 23.3.x “Voyager” series when it reopens shortly next month in March.

Better email reports

The latest 22.12.x versions of Comet included improvements to the email reporting features that launched at the start of the 22.12.x series.

The Recent Activity email report template now includes a table legend in the email footer, helping to distinguish the color series from each other. By way of comparison, when you view Comet Server’s Recent Activity page in a web browser, it’s possible to hover the mouse over each color segment to display more detailed information about the breakdown of different job types. However, email is a more limited technology medium and an equivalent hover feature is not available. The legend is a simple solution that makes the Recent Activity email report more accessible to Comet Server operators who are not yet familiar with the colors.

The email feature has received more attention to detail, leading to us developing additional fixes for email report previews; for filtering the subset of customers; and for partial configuration of time boundaries.

Better granular restore

Another one of our areas of focus this month has been the granular single-file restore system, that now shares some common core functionality across both the Disk Image and Hyper-V Protected Item types. Granular restore now supports more types of NTFS compressed file, including a fix for files that have been compressed with the LZNT1 algorithm. We also fixed an issue with reading single files from within NTFS partitions that have a highly fragmented MFT (Master File Table).

Additionally, we have fixed additional issues with the new Hyper-V single-file restore if a single Protected Item contains multiple virtual machines with multiple VHDX images, as well as fixing cosmetic issues when toggling between Protected Item types in the Comet Backup desktop app.

Better syncing with Gradient MSP

There have been improvements to the process of syncing Comet data with Gradient MSP. As a reminder, this is an external service that can correlate your Comet user accounts and storage usage with RMM invoices in systems such as Autotask, Syncro RMM, Connectwise, and many more.

The latest versions of Comet Server allow more fine-grained control of the connected feature set; the ability to toggle sending backup job failures to the RMM; optimizing the number of alerts that are sent; and providing clearer error messages if there is an error from Gradient’s service.

Comet 23.3.0 “Leda”

All of our focus on bugfixes this month has been building up to one thing – a smooth and seamless release of our latest quarterly milestone software version. This time, it’s named “Leda”, and this rolls up the whole quarter’s worth of 22.12.x enhancements into a new fixed point for you to build your business on.

Like Comet’s previous recent quarterly software releases, “Leda” is named after a moon of Jupiter. Jupiter has a great number of moons and more are continuing to be discovered. When Leda was discovered as recently as 1974, it was one of Jupiter’s 13 known moons. Today, Jupiter has 92 known moons, with the most recent discovered just this month in February 2023!

You can read the full release notes for Comet 23.2.0 “Leda” to see the full details – or if you’d prefer to watch rather than read, I’m hosting a webinar next week to discuss this new quarterly release and all its new features. Please register for a notification before we go live on March 7th (PST) to catch up on all the latest Comet news with me – there will be a free live Q&A session after the presentation.

As well as that, we have many more videos available on our YouTube channel, including guides on getting started with Comet, individual features, demonstrations with our technology partners, and webinars for previous quarterly software releases.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.