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Going Passwordless: How Certificate-Based Authentication Strengthens Access Control & Eliminates Credential Theft

Suppose you were Stefan Thomas, a San Francisco-based German programmer who is left with two guesses to figure out a decade-old password to access his $321M fortune. In that case, you’d probably be banging your head against the wall trying to figure out why you didn’t use a password manager back then.

These days password managers are an everyday essential. Choosing the right one for you — out of all available options — can be tricky, especially if you have no experience with password managers. And that’s when we often turn to review sites.

This post is your shortcut to understanding how to use review and comparison sites to your advantage so you can make the best possible decision.

What makes a reliable password manager comparison site?

Deciding on the best business password manager for your company is a bigger task than it may seem at first. After all, you’ll entrust it with your organization’s sensitive information. So, you need to be certain that this data will be secure, uncompromised, and not at risk of suddenly vanishing.

Other key features that are essential to businesses when picking a password manager are user management capabilities that support onboarding and offboarding, secure sharing between individual users and in bulk, and the ability to easily transfer credentials.

To avoid buyer’s remorse, it’s not unusual to consider practical user experience and ask on message boards or Reddit threads about what experiences others have had with business password managers. These can act as a good starting point to get an idea of what you’re interested in before you look for more detailed analyses by tech critics and reviewers.

Transparency of evaluation and methodology

The cornerstone of any reliable review site is openness about its editorial integrity and review criteria. Such sites should be transparent about what they value in a password manager or any other app in terms of features or functionalities. This also includes being frank about their evaluation methodologies and review timelines.

Up-to-date information

Any reputable comparison site should update its reviews to reflect how a product or service has changed. The reviewers should look to include the latest features or any other disclosures that may determine the user’s choice in either buying or avoiding the product.

Disclosure of conflicts of interest

A comparison site that wants to be taken seriously or considered as trustworthy should be open about its connections and relationships with various developers. Ultimately, the site stands more to gain than lose when it comes to disclosure of conflict of interest.

Key password manager features to consider

Not all password managers are created equal. When choosing the best fit for your needs, here are the essential features you should consider.

Encryption

The foundation of any password manager worth its salt is encryption. Put simply, encryption scrambles data into a code that only the correct key can decode. Strong encryption means that the likelihood of hackers accessing your passwords in the password manager’s vault is essentially zero.

Device sync

We live in a multi-device world, where switching between smartphones, tablets, and computers is a fact of life. A password manager that is worth your buck should offer seamless sync across devices and platforms.

Password generation

Weak passwords are the leading cause of unauthorized access. It’s no secret that we—humans are terrible at password creation. Machines, on the other hand, usually excel there. When considering a password manager, look for a built-in password generator.

Extra features

Password managers come packed with a variety of advanced security features. To get the best bang for your buck, look for a password manager that offers email mask creation, allows you to add emergency contact, and notifies you if your data ever appears in a data breach.

Secure sharing

There are times when you need to share a password with a family member or colleague. There’s no way around it. So be sure to look for a password manager that provides a secure way to share passwords and other sensitive information that you might keep in its encrypted vault.

Built-in Multi-factor authentication (MFA)

Multi-factor authentication (MFA) is another feature that you might want to look for in a password manager because it adds an extra layer of security. You likely already know what MFA is, but just to recap, it’s a security method that requires users to present multiple proofs of identity. So with MFA enabled along with a master password you’d need to enter an additional code that might be sent to you via text, email, or an authentication app.

User-friendly interface

Security tools are most effective when used consistently. And so that’s exactly where a clean, intuitive user interface can make or break a product—a good user interface will not dissuade you from using the app.

Top review sites for password managers

Here, we’ve presented you with some of what we consider leading review sites. Each of them offers unique insights that can help you decide on a password manager:

  • TechRadar is known for its balanced approach, offering detailed comparisons and honest takes on products that caters to both tech enthusiasts and everyday users. They focus on usability, security features, and the overall value.

  • CyberNews focuses more on cybersecurity. They tend to test encryption strength and privacy protections. It is an ideal comparison site for those who are more into the technical details of what’s going on behind the hood.

  • Forbes Advisor as the brand name suggests, blends financial and tech insights, assessing password managers through the lens of security and cost-effectiveness.

  • VPNOverview seems to emphasize user experience, ease of use, compatibility, and daily application. Their reviews offer readers straightforward, practical advice on choosing a password manager for their daily online routines.

  • All About Cookies focuses more on privacy and data protection. It also tends to explore how password managers handle and secure user data. Its reviews cater for the privacy-conscious.

  • The Wall Street Journal provides in-depth analysis of software utility with a consumer electronics spin to it. Their thorough reviews and comparisons are meant for readers seeking expert opinions.

  • How-To Geek is known for making technology accessible. They break down the features and functionalities of password managers and so many other apps into easy-to-understand reads. Their approach is perfect for those new to password manager or those looking for a down-to-earth explanation.

  • Engadget provides a variety of reviews, offering a broad overview of password managers on the market. Their generalist approach is ideal for readers starting their search and looking for a list of available options.

  • FrAndroid provides detailed reviews for the French-speaking audience, focusing on the user interface, features, and language support. Their reviews and comparisons are invaluable for French users seeking a password manager that meets their specific needs.

  • Tom’s Hardware Italia offers comprehensive coverage tailored to Italian users. Their reviews are meticulously crafted to address the unique things Italians value in password security.

Wrapping up

Choosing a password manager that’s right for you can be tricky. With so many options and opinions out there, we hope this article made it a little bit easier for you to make an informed choice on which reviews sites to consider.

About Portnox
Portnox provides simple-to-deploy, operate and maintain network access control, security and visibility solutions. Portnox software can be deployed on-premises, as a cloud-delivered service, or in hybrid mode. It is agentless and vendor-agnostic, allowing organizations to maximize their existing network and cybersecurity investments. Hundreds of enterprises around the world rely on Portnox for network visibility, cybersecurity policy enforcement and regulatory compliance. The company has been recognized for its innovations by Info Security Products Guide, Cyber Security Excellence Awards, IoT Innovator Awards, Computing Security Awards, Best of Interop ITX and Cyber Defense Magazine. Portnox has offices in the U.S., Europe and Asia. For information visit http://www.portnox.com, and follow us on Twitter and LinkedIn.。

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

Artificial Intelligence in ITSM: Reducing Ticket Volume Through Automation

ITSM management has traditionally been characterized by a series of manual activities that tend to generate a high volume of tickets and delays in problem resolutionHoweverthings are rapidly changing

 

Artificial intelligence today enables organizations to enhance, streamline, and accelerate ITSM operations. Integrated into numerous solutions, AI ITSM is redesigning IT service delivery and support processes.

Thanks to artificial intelligence, companies can now automate and optimize workflows, improve user experiences, and increase overall service efficiency.

In particular, to facilitate ITSM automation, artificial intelligence is increasingly being integrated with ticket management systems.

Understanding AI in ITSM

There is a growing trend towards integrating AI-based capabilities into ITSM processes. According to a recent study by the Service Desk Institute, 71% of organizations are already evaluating or experimenting with AI ITSM.

The goal of integrating AI programs into ITSM is to develop and use advanced technologies to automate and optimize various aspects of IT service management. Organizations are particularly investing in:

  • Machine learning algorithms, which can learn from historical data to formulate more accurate predictions and solve problems before they escalate.
  • Natural Language Processing (NLP) systems, which allow AI systems to understand and respond to user queries in natural language, making interactions more intuitive and efficient.
  • Predictive analytics, enabling IT teams to anticipate potential issues and take appropriate preventive measures.

Together, these functionalities create a more adaptable ITSM environment. The level of automation enabled by AI not only accelerates resolution times but also frees up IT staff to focus on more complex tasks that require uniquely human skills.

The Integration of Artificial Intelligence in Ticket Management Systems

Organizations using generative AI for ticket resolution are seeing significant reductions in problem resolution times. This translates into satisfied employees experiencing shorter downtimes and increased productivity.

AI-based monitoring platforms connected to the ITSM ecosystem can automatically categorize and prioritize tickets based on the severity and business impact of identified issues.

By adopting tools capable of offering an end-to-end service experience, organizations can automatically classify tickets and route them to the appropriate support personnel, considering factors like workload and expertise. Additionally, they can recognize statistically most effective solutions that are more likely to resolve common problems without human intervention.

In other words: by analyzing patterns in ticket data, AI ITSM can predict which issues may require immediate resolution and which can be handled with less urgency.

By examining historical data to provide personalized solutions, it also becomes possible to prevent recurring problems while allowing IT service desk operators to devote more time to strategic matters.

How AI ITSM Improves User Experience by Reducing Ticket Volume

Gartner predicts that by 2025, 80% of customer support and service organizations will apply some form of generative AI to improve operator productivity and customer experience (CX), for example, in content creation and automating human work.

The greatest impact will likely be on user experience: Gartner also forecasts that organizations will replace between 20% and 30% of their workforce with generative AI. Simultaneously, new jobs will need to be created to implement these capabilities.

The key point is that AI can proactively prevent incidents by identifying and addressing potential issues before they negatively impact users.

In this context, where improving customer experience is inextricably linked to enhancing employer experience, one of AI ITSM’s most significant capabilities is undoubtedly reducing ticket volumes.

For instance, AI can monitor network performance and automatically adjust configurations to prevent outages. Such a proactive approach reduces the number of incidents that generate tickets, easing the service desk workload.

Shift-Left Strategies

Artificial intelligence also enables “shift-left” strategies, where users can independently resolve common IT issues through self-service and automation.

A shift-left strategy, when effectively applied, moves problem resolution closer to the end-user, away from higher and more costly support levels. In practice, it reduces the time service teams spend solving problems that customers could easily resolve themselves.

AI applications integrated into ITSM platforms can guide users through troubleshooting steps, answer frequently asked questions, and even perform basic tasks like password resets.

Thanks to immediate, automated support, these tools reduce the need for users to submit tickets for simple issues.

A crucial aspect of integrating AI into ITSM is the push towards a proactive approach. By leveraging technologies such as machine learning, NLP, and predictive analytics, organizations can create adaptive service desks that evolve with user needs.

AI-Based Automation in ITSM

AI-based automation is a key component of artificial intelligence in ITSM: it plays a central role in simplifying and speeding up service desk operations and can accelerate incident resolution by up to 50% (source: MIT Technology Review). Two main areas where its contribution is essential are:

  • Automatically categorizing and prioritizing tickets. By prioritizing based on content and urgency, the most critical issues are addressed promptly. Automation not only speeds up the resolution process but also reduces the likelihood of human error in ticket handling.
  • Performing intelligent ticket routing. By analyzing historical data and understanding IT staff skills, AI can automatically route tickets to the most suitable technician or support team. This ensures that tickets are resolved more quickly and accurately, improving overall service quality and reducing resolution times.

AI Benefits in ITSM for Organizations: Productivity and User Satisfaction

One of the most significant benefits of adopting AI in ITSM is the increase in productivity. By automating routine tasks and reducing incoming ticket volume, AI enables IT teams to focus on more strategic initiatives, resulting in more efficient use of resources and reduced operational costs.

Additionally, AI-based ITSM increases employee satisfaction by providing highly reliable support. End users can receive immediate assistance through AI-based self-service tools, reducing downtime and improving their overall experience. This proactive support approach not only boosts employee morale but also fosters a more productive work environment.

Best Practices for Implementing AI in ITSM 

To successfully integrate AI into an ITSM platform, organizations should follow some best practices: 

  • Choose the right tools. It is essential to select appropriate AI tools for each specific ITSM environment. For example, solutions that offer robust machine learning, NLP, and predictive analytics capabilities. 
  • Optimize automation workflows. Identifying routine tasks and processes and simplifying workflows that can be automated with AI ensures that automation adds real value without complicating existing activities. 
  • Ensure smooth adoption. IT staff will need proper training on how to use AI-based tools. Clear communication strategies and change management are essential for a smooth transition to AI-based ITSM. 
  • Secure monitoring solutions. Constantly monitoring AI tool performance and adjusting them as needed will help refine automation processes and ensure the system evolves with the organization’s needs. 

The modern IT landscape requires agility and responsiveness. Traditional ITSM tools, while valuable, may struggle to keep pace with evolving user needs and complex environments. This is where artificial intelligence (AI) emerges as a transformative force that will revolutionize how we manage our IT services. 

The Future of AI in ITSM 

The future of AI in ITSM is promising: advances in AI application development appear destined to further improve IT service delivery. 

As AI systems evolve, they become capable of handling increasingly complex tasks and offer levels of automation and support unimaginable just a few years ago. 

AI’s role in ITSM is likely to expand into areas like security and compliance, where it can be effectively used to identify potential threats and ensure adherence to regulatory requirements. 

The evolution of AI in ITSM will continue to make processes more efficient through cost reduction and automation-driven reduction in ticket volume, while simultaneously improving the overall user experience. 

FAQs 

FAQ 1: How is artificial intelligence (AI) changing the ITSM landscape? AI is transforming ITSM by automating and optimizing workflows. AI in ITSM helps reduce ticket volume, improve user experiences, and increase service efficiency. With technologies like machine learning and NLP, AI enables a proactive and adaptive approach to IT service management. 

FAQ 2: How does AI improve ticket management within ITSM? AI automates ticket categorization and prioritization based on severity and business impact, routing tickets to appropriate staff. It also analyzes historical data to offer personalized solutions, prevents recurring problems, and allows IT operators to focus on strategic issues. 

FAQ 3: What are the benefits of AI in ITSM for organizations? AI integration in ITSM increases productivity by automating routine tasks and reducing ticket volume. This allows IT teams to focus on strategic initiatives, reducing operational costs. Additionally, it improves employee satisfaction through reliable and proactive support. 

FAQ 4: What are the best practices for successfully implementing AI in ITSM? For successful AI implementation in ITSM, it’s crucial to choose tools suitable for the specific ITSM environment, optimize automated workflows, ensure smooth adoption through staff training, and constantly monitor AI tool performance to adapt to organizational needs.

About EasyVista  
EasyVista is a leading IT software provider delivering comprehensive IT solutions, including service management, remote support, IT monitoring, and self-healing technologies. We empower companies to embrace a customer-focused, proactive, and predictive approach to IT service, support, and operations. EasyVista is dedicated to understanding and exceeding customer expectations, ensuring seamless and superior IT experiences. Today, EasyVista supports over 3,000 companies worldwide in accelerating digital transformation, enhancing employee productivity, reducing operating costs, and boosting satisfaction for both employees and customers across various industries, including financial services, healthcare, education, and manufacturing.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

How Network Access Control (NAC) Can Help Prevent Data Leaks

While firewalls, endpoint detection, and security awareness training are essential, many enterprises overlook one of the most powerful tools for data leak prevention: Network Access Control (NAC).

NAC solutions serve as digital gatekeepers, ensuring that only authorized users and compliant devices can connect to the network. More importantly, NAC helps prevent data leaks by enforcing access policies, monitoring network behavior, and segmenting sensitive data zones. Let’s explore how NAC plays a critical role in safeguarding data and preventing costly leaks.

Understanding Data Leaks: The Growing Threat

A data leak occurs when sensitive information is unintentionally exposed, whether due to human error, insider threats, or cyberattacks. Unlike data breaches, which involve direct hacking, data leaks often stem from poor access controls, unsecured endpoints, or misconfigured cloud environments.

Some of the common causes of data leaks include:

  • Unsecured endpoints (e.g., personal devices, unpatched systems, rogue IoT devices)
  • Insider threats (e.g., disgruntled employees, accidental mishandling of data)
  • Misconfigured access permissions (e.g., users with excessive privileges)
  • Shadow IT and unmanaged devices (e.g., employees using unauthorized apps and personal devices)

With these risks in mind, how can NAC mitigate data leaks and strengthen an organization’s cybersecurity posture?

1. Enforcing Strong Access Controls

One of the primary ways NAC prevents data leaks is by ensuring that only authorized users and compliant devices gain access to critical systems and data.

  • Role-Based Access Control (RBAC): NAC allows administrators to enforce strict access policies based on user roles. For example, HR personnel can access payroll databases, but marketing teams cannot.
  • Device Compliance Enforcement: NAC checks devices for security posture (e.g., up-to-date antivirus, encryption, OS patches) before granting network access.
  • Guest and BYOD Controls: NAC isolates guest users and unmanaged personal devices, preventing them from accessing sensitive corporate data.

By ensuring that only trusted users and devices connect to sensitive systems, NAC significantly reduces the risk of unauthorized data exposure.

2. Monitoring Network Behavior in Real-Time

Even with strong access policies, insider threats and compromised accounts pose a risk. NAC helps prevent data leaks by continuously monitoring network activity and identifying suspicious behavior.

  • Detecting Unusual Data Transfers: If an employee suddenly starts transferring large volumes of files to an external storage drive, NAC can flag and block the activity.
  • Identifying Anomalous Logins: NAC detects login attempts from unusual locations or devices, preventing potential credential misuse.
  • Restricting High-Risk Applications: NAC can block unauthorized apps or cloud services (e.g., unsanctioned file-sharing platforms) that employees might use to move sensitive data.

By actively monitoring and controlling network behavior, NAC helps organizations spot and stop potential data leaks before they escalate.

3. Network Segmentation: Keeping Sensitive Data Isolated

Data leaks often occur when users or devices gain access to systems they shouldn’t. NAC enforces network segmentation to ensure that access to critical data is tightly controlled.

  • Zero Trust Segmentation: Even if a device is authenticated, NAC ensures it only has access to the specific resources needed for its role—nothing more.
  • IoT and Endpoint Isolation: Rogue IoT devices or infected endpoints can’t move laterally within the network, preventing data leaks caused by compromised devices.
  • Guest and Contractor Networks: NAC places guests, contractors, and third-party vendors in isolated VLANs, preventing them from accessing sensitive corporate data.

By limiting who and what can communicate within the network, NAC minimizes the attack surface and reduces the likelihood of data leaks.

4. Responding to Policy Violations with Automated Remediation

Even the best security policies can fail if they aren’t actively enforced. NAC goes beyond passive monitoring by providing automated remediation for security violations.

  • Quarantine and Block: If a device fails security posture checks (e.g., outdated antivirus, suspicious activity), NAC can automatically quarantine or disconnect it from the network.
  • Adaptive Policy Enforcement: NAC integrates with security tools like SIEMs and firewalls, ensuring immediate action when a threat is detected.
  • Change of Authorization (CoA): If a device violates security policies (e.g., an unpatched laptop attempting to access sensitive files), NAC can trigger a forced re-authentication or revoke access.

By proactively enforcing security compliance and responding to threats in real time, NAC ensures that security gaps leading to data leaks are swiftly closed.

5. Supporting Compliance and Regulatory Requirements

For industries governed by strict data protection regulations (e.g., GDPR, HIPAA, PCI-DSS), preventing data leaks isn’t just a security concern—it’s a legal necessity. NAC helps organizations meet compliance requirements by:

  • Ensuring Least-Privilege Access: Enforcing user and device access controls to protect sensitive data.
  • Maintaining Security Logs: Providing an audit trail of who accessed what and when.
  • Enforcing Encryption and Security Policies: Ensuring that all devices accessing the network meet security requirements.

By aligning with regulatory mandates, NAC helps organizations avoid costly fines and legal repercussions associated with data leaks.

Conclusion

Data leaks are a persistent and costly threat to organizations, but NAC provides a proactive defense against unauthorized access, insider threats, and network vulnerabilities. By enforcing strict access controls, monitoring network behavior, segmenting sensitive data, automating security enforcement, and supporting compliance requirements, NAC plays a critical role in preventing data leaks.

In a world where data is currency, organizations can’t afford to take network security lightly. Implementing a cloud-native NAC solution can help businesses lock down their networks, safeguard sensitive data, and mitigate the risk of devastating leaks.

About Portnox
Portnox provides simple-to-deploy, operate and maintain network access control, security and visibility solutions. Portnox software can be deployed on-premises, as a cloud-delivered service, or in hybrid mode. It is agentless and vendor-agnostic, allowing organizations to maximize their existing network and cybersecurity investments. Hundreds of enterprises around the world rely on Portnox for network visibility, cybersecurity policy enforcement and regulatory compliance. The company has been recognized for its innovations by Info Security Products Guide, Cyber Security Excellence Awards, IoT Innovator Awards, Computing Security Awards, Best of Interop ITX and Cyber Defense Magazine. Portnox has offices in the U.S., Europe and Asia. For information visit http://www.portnox.com, and follow us on Twitter and LinkedIn.。

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

Scale Computing Launches New Pricing Tiers to Meet Wider Variety of Needs and Use Cases

Shares New Real-Time Pricing Tool, Delivering Instant, Transparent, and Upfront Pricing

INDIANAPOLIS – February 18, 2025 – Scale Computing, the market leader in edge computing, virtualization, and hyperconverged solutions, today announced new tailored pricing tiers that include entry level pricing with scalable options to meet the needs of customers and partners with a wide variety of budgets and use cases. The company also announced the launch of its new Scale Computing Pricing Tool. The real-time pricing tool, now live on the Scale Computing website, enables users to customize hyperconverged solution options and receive an instant, transparent quote.

“Broadcom’s acquisition of VMware has created uncertainty in the market with escalating costs and unpredictable changes, leading organizations everywhere to seek alternative virtualization solutions. At Scale Computing, we pride ourselves on providing innovative infrastructure solutions and straightforward, tailored, upfront pricing—with no hidden fees. Organizations navigating the virtualization market shift can now take advantage of our new licensing tiers, which deliver award-winning virtualization technology priced to meet the use cases and budget needs of organizations of all sizes. Paired with our easy-to-use pricing tool, we’re making it easier than ever to find the perfect IT infrastructure and virtualization solution,” said Jeff Ready, CEO and co-founder of Scale Computing.

Scale Computing’s new licensing tiers deliver the company’s award-winning IT infrastructure with tailored, transparent pricing and include:

  1. Professional Essentials: A cost-effective 3-node virtualization solution with 256GB RAM per node, designed for small and medium-sized businesses (SMBs) seeking to modernize IT infrastructure.
  2. Standard: Reliable, affordable solutions with essential IT features, including HyperCore virtualization and software-defined distributed storage.
  3. Professional: Advanced tools like replication and GPU virtualization for AI applications and businesses ready to scale.

Scale Computing’s real-time pricing tool enables users to:

  • Instantly configure solutions to match the organization’s needs.
  • Compare options and receive clear, upfront quotes.
  • Enjoy transparent pricing with no hidden fees.

Scale Computing Platform (SC//Platform) replaces virtualization software, disaster recovery software, servers, and shared storage with a fully integrated, highly available system. The leading hyperconverged infrastructure solution for small and midsize organizations, and the distributed enterprise, SC//Platform delivers simplicity combined with high availability, near turn-key deployment, seamless scalability, disaster recovery, and non-disruptive rolling updates. The company recently unveiled the Scale Computing Total Cost of Ownership (TCO) Calculator, a free online tool for estimating the cost savings customers can achieve by migrating application workloads to SC//Platform. Easy to use and easy to maintain, the award-winning SC//Platform reduces TCO by 40% thanks to its more efficient resource management and lower licensing costs.

Scale Computing is currently offering two promotions to further ease the transition from VMware to SC//Platform, including a 25% software and services discount for new customers through its VMware Rip & Replace offer, and a full system exchange trade-up plus no-cost coverage for the remaining VMware term with the Seamless Switch: Trade-Up to Scale Computing promotion.

To learn more about Scale Computing’s new pricing tool, please visit scalecomputing.com/pricing-tool.

About Scale Computing
Scale Computing is a leader in edge computing, virtualization, and hyperconverged solutions. Scale Computing HC3 software eliminates the need for traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. Using patented HyperCore™ technology, the HC3 self-healing platform automatically identifies, mitigates, and corrects infrastructure problems in real-time, enabling applications to achieve maximum uptime. When ease-of-use, high availability, and TCO matter, Scale Computing HC3 is the ideal infrastructure platform. Read what our customers have to say on Gartner Peer Insights, Spiceworks, TechValidate and TrustRadius.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

How often should you change your password?

What is regulatory compliance?

Regulatory compliance refers to various processes and procedures of adhering to the laws, regulations, and standards set by various governing bodies. The regulations can come from numerous sources such as local, state, federal, or even international agencies, industry groups, and professional associations. The intention behind various regulatory compliance is to protect consumers and other stakeholders.

Importance of regulatory compliance

The aim of regulatory compliance is to make sure that businesses and organizations operate in a secure, responsible, and ethical manner. Regulatory compliance can also provide businesses and organizations with a competitive advantage by helping to create a culture of transparency and credibility with customers, employees, and other involved parties. Furthermore, adhering to regulatory compliance can improve internal processes, risk management procedures, and mitigate potential legal issues, which in turn lays a great foundation for a sustainable organization.

However, it’s critical to remember that most regulatory compliance is mandatory. Failing to comply with any of the mandatory regulations can result in hefty fines. For instance, LinkedIn Ireland has been fined more than $300 million by the Irish Data Protection Commission (DPC) for violation of the General Data Protection Regulation (GDPR). Met —the company formerly known as Facebook—was also recently fined over $250 million by the Irish DPC as well for a security breach that exposed the sensitive data of over 28 million users worldwide.

Besides financial losses, non-compliance can cause major damage to the organization’s reputation as clients may lose trust in the organization. This can even lead to serious legal issues.

Below are some of the most common regulatory compliance standards.

National Institute of Standards and Technology (NIST)

The National Institute of Standards and Technology (NIST) is a US federal agency that develops technology, metrics, and standards to drive innovation and ensure operational security within a business environment. NIST compliance is mandatory for all US-based federal information systems except those related to national security. However, the standard can be adopted by any organization.

To be NIST-compliant, a company needs to implement access controls to limit the risk of unauthorized access, develop a comprehensive incident response plan, and devise audit procedures and schedules.

General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) is a data protection law that applies to businesses and organizations operating within the European Union (EU) and the European Economic Area (EEA). It sets out rules for how organizations can collect, use, and store personal data, and provides individuals the right to access and control their personal data.

To adhere to the GDPR, organizations and businesses need to implement measures such as obtaining consent from individuals before collecting their data, providing clear and concise information about their data collection practices, and implementing appropriate security measures to protect personal data.

Health Insurance Portability and Accountability Act (HIPAA)

The Health Insurance Portability and Accountability Act (HIPAA) is a US law that sets out standards for the protection of personal health information. The law applies to healthcare providers and all other entities that handle personal health information in the US.

To meet the requirements set out by the HIPAA, organizations need to implement secure systems for storing and transmitting personal health information, providing training to employees on HIPAA requirements, and implementing access controls to prevent unauthorized access to personal health information.

Payment Card Industry Data Security Standard (PCI DSS)

The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards that apply internationally to organizations that handle credit card transactions. The regulatory standard sets out requirements for protecting cardholder data and preventing unauthorized access to such data.

The PCI DSS regulations require businesses and organizations that process payment card information to implement secure systems for storing and transmitting cardholder data, conduct regular security assessments, and implement further security controls to prevent unauthorized access to cardholder data.

ISO/IEC 27001

The ISO/IEC 27001 is an international standard that outlines best practices for an information security management system (ISMS). The standard has been developed to help organizations protect their information assets and manage risks related to information security. The ISO/IEC 27001 is not a mandatory requirement.

To meet the ISO/IEC 27001 compliance, organizations need to conduct regular risk assessments, implement controls to protect against unauthorized access, and regularly review and update their information security management systems.

California Consumer Privacy Act (CCPA)

The California Consumer Privacy Act (CCPA) is a privacy law that in many ways mimics its European counterpart — the GDPR. However, the CCPA applies to businesses operating in California and it provides California residents with the right to access and control their personal data, and imposes certain requirements on businesses that collect and handle personal data.

For an organization to be CCPA compliant, it needs to implement security measures to protect customer data. Furthermore, companies are also required to provide clear and concise information about data collection practices, allowing California residents to request access to and deletion of their personal data.

Gramm-Leach-Bliley Act (GLBA)

The Gramm-Leach-Bliley Act (GLBA) is a US law that applies to financial institutions within the US. Like many of the regulatory compliance standards we already discussed, GLBA requires financial institutions to implement safeguards that would protect personal information as well as to disclose their data collection and sharing practices to customers.

To comply with the GLBA regulatory standards, financial institutions may need to implement secure systems for storing and transmitting personal financial information, providing customers with information about their data collection and sharing practices, and implementing access controls to prevent unauthorized access to personal financial information.

Center for Internet Security (CIS)

The Center for Internet Security (CIS) is a nonprofit organization that provides cybersecurity guidance and best practices to help organizations protect their systems and data. The CIS comprises 18 Critical Security Controls for identifying and protecting against the most common cyber threats.

To be CIS compliant, companies and organizations need to establish a comprehensive cybersecurity perimeter to ensure protection of their data and information management systems.

For a detailed guide on how NordPass can ease compliance with CIS controls, make use of our comprehensive CIS compliance guide.

Opinion 498

The Formal Opinion 498 outlined by the American Bar Association (ABA) provides guidance for US-based lawyers and law firms with regard to virtual practice. While the ABA Model Rules of Professional Conduct permit virtual practice, the Formal Opinion 498 provides an additional set of guidelines for virtual practice.

To follow the guidelines set out by the Opinion 498, organizations or individuals are urged to establish secure information management systems and protect them with complex passwords to ensure secure storage and access to client data.

Agence nationale de la sécurité des systèmes d’information (ANSSI)

ANSSI compliance combines a set of security standards set by the French National Cybersecurity Agency. The ANSSI has been developed as a regulatory standard in France to protect sensitive information and systems from cyber threats such as hacking, malware, and data breaches. Companies that store and handle sensitive information may be required to comply with the ANSSI standards in order to ensure the security of that information.

Compliance with the ANSSI standards may involve regular audits, penetration testing, and other security measures to identify and address vulnerabilities in a company’s systems.

Network and Information Security Directive 2 (NIS2)

The Network and Information Security Directive 2 (NIS2) is an updated cybersecurity directive issued by the European Union to make the critical sectors like energy, healthcare, finance, and digital infrastructure more resilient. The updated directive extends the scope of cybersecurity obligations for organizations through enhanced risk management measures, incident reporting procedures, and supply chain security. More specifically, under the NIS2, organizations are expected to implement security measures, conduct periodic cybersecurity training sessions, and introduce a stricter timeframe for reporting security incidents.

Digital Operational Resilience Act (DORA)

The Digital Operational Resilience Act (DORA) is an EU regulation developed to help raise the cyber resilience of financial institutions, such as banks, insurance companies, and investment firms. DORA provides a framework for managing IT risks by requiring organizations to adopt tight security controls, regularly assess their cybersecurity posture, and ensure that third-party vendors are in compliance with resilience standards. The regulation also dictates detailed incident reporting and response mechanisms to improve the financial sector’s resilience to cyber threats.

How can NordPass help with regulatory compliance?

Meeting regulations and staying compliant can be a complex and time-consuming process, as businesses and organizations must stay up-to-date with the latest regulatory requirements and implement appropriate policies, procedures, and tools.

However, with the right tools at your disposal compliance can be less of a hassle than you might think. One such tool is NordPass — a secure and easy-to-use password manager designed for business use and it can help your organization comply with the security guidelines and requirements outlined in the regulatory compliance standards listed above. But how exactly can it help?

Strong passwords and secure password storage

Most regulatory compliance standards require organizations to implement some sort of security measures to limit the possibility of unauthorized access.

For instance, PCI DSS, GLBA, GDPR, and CIS Controls all have outlined guidelines for ensuring the security of personal data processing and storage.

This is where NordPass comes in as a tool that can help. Designed by the principles of zero-knowledge architecture and equipped with an advanced XChaCha20 encryption algorithm, NordPass offers a secure way to store and access business passwords and other sensitive information in line with regulatory requirements.

Password Policy — a NordPass feature — can also play a critical role in compliance. Using Password Policy, companies can set certain specifications for password complexity for the entire organization, which can significantly fortify the overall security of the organization.

To easily follow Password Policy rules and specifications, users can use our very own Password Generator — a tool that can generate a password adhering to all the specifications outlined in the Password Policy in just a few clicks.

On top of that, NordPass can ensure that all of your organization’s passwords are stored securely and in line with the regulatory requirements.

Secure access management

Some compliance standards require organizations to implement secure access management solutions. For example, this is the case with ANSSI compliance as well as with HIPAA and NIST.

Here NordPass and its Admin Panel can play a major role because it is designed to provide organizations a way to effectively and easily manage access privileges across the entire organization.

Via the Admin Panel, solution Owners and Admins can grant or revoke access to systems as well as monitor member activity within the organization. The Admin Panel is also the place where you can set the Password Policy for the organization, ensuring that passwords throughout the company adhere to certain specifications.

Additionally, NordPass comes equipped with a feature called Activity Log, which allows organization Admins to review user action such as system access and item sharing. For advanced monitoring and security analysis, NordPass integrates directly with Splunk. Organizations that use other Security Information and Event Management (SIEM) solutions can still transfer or audit logs by exporting them in JSON format. 

Sharing Hub is another integral feature that provides organization Owners with a detailed overview of all shared items and folders within the organization. Leveraging the Sharing Hub, Owners get details on who shared what and with whom, ensuring transparency and oversight of data.  

Breach Monitoring

Regulatory compliance standards also tend to outline best practices for responding to a security incident such as a data breach. This is explicitly outlined in the GDPR’s Article 33, which states that data breach including personal data breach should be reported within 72 hours to the supervisory authority. Failing to do so may result in a fine of 10 million or 2% of annual revenue.

NordPass is equipped with a Data Breach Scanner — a tool that can scan the entire company’s domain list for potential breaches. Because the Data Breach Scanner issues a notification to all members of the organization, the company potentially affected by a breach can act quickly and efficiently to contain it.

The NordPass Password Health tool can help you detect potentially, weak, old, or reused passwords throughout the organization and significantly reduce the risk of unauthorized access. On top of that, NordPass offers the Exposed Passwords feature, which scans your organization’s saved passwords against a database of known compromised credentials found on the dark web. If any of the passwords have been leaked in a breach, the Exposed Passwords feature will notify you of that, allowing you to promptly update them to maintain proper account security. 

Bottom line

These days, regulatory compliance is an inseparable part of running a business. Fail to comply and be ready to face hefty fines and serious reputational damage. However, compliance is never easy. But with the right tools at your disposal, the whole process can be a lot smoother.

NordPass can be a tool to assist organizations in meeting various requirements in an easier and more efficient way. By staying compliant, organizations can not only avoid costly fines and legal issues, but also gain a competitive advantage by building a culture of transparency and credibility with their customer base or investors.

About NordPass
NordPass is developed by Nord Security, a company leading the global market of cybersecurity products.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

Network security tips for remote employees

 

Summary: This guide provides practical security tips for remote workers to protect sensitive data and avoid cyber threats while working remotely.

Even though the times of COVID-19 feel like a thing of the past, remote work is here to stay for businesses of all sizes. According to recent Gallup studies, as of January 2025, 27% of U.S. employees with remote-capable jobs are fully remote, and 53% work based on a hybrid model. While this shift brings flexibility and convenience, it also introduces new challenges—especially when it comes to securing sensitive data and preventing cyber threats, such as a potential data breach.

Employees working remotely often use personal devices, connect to unsecured Wi-Fi networks, and access company systems from a distance, making them prime targets for cyber-attacks. In this guide, we’ll explore common security risks for the remote workforce and provide actionable tips to protect the company’s information.

Common risks associated with working remotely

While remote work provides flexibility, it also exposes employees and businesses to a variety of cyber threats. Here are some common risks remote workers face:

Unsecured Wi-Fi networks

Using public Wi-Fi in coffee shops, airports, or coworking spaces can expose remote workers to cyber threats. Unsecured Wi-Fi networks make it easier for attackers to intercept sensitive data like login credentials and personal information, increasing the risk of a data breach.

Phishing attacks

Imagine receiving an email that claims to be from your HR department, asking for your login credentials. This is a phishing attack. Remote workers often rely on email for communication, making them more susceptible to phishing scams. Cybercriminals use deceptive emails like this to trick users into sharing sensitive information or downloading malicious software.

Insecure personal devices

With many employees working remotely, it’s crucial to ensure all work devices are properly secured against cyber threats. Laptops, tablets, or smartphones may lack the same level of security measures as company-issued devices protected by antivirus software or firewalls. This makes them more vulnerable to malware infections and unauthorized access.

Weak passwords

Using weak or reused passwords creates significant vulnerabilities for data security. If a remote employee’s password is compromised, attackers can gain access to sensitive information or corporate systems. Complex, unique passwords are essential to prevent easy access for cybercriminals, especially in the context of remote work.

Lack of multi-factor authentication (MFA)

Without MFA, accounts are protected by only one layer of security. This makes it easier for malicious actors to break in if passwords are stolen or guessed. MFA adds an extra layer of protection by requiring two or more forms of verification, such as a password and a one-time code sent to a mobile device. This reduces the chances of unauthorized access, even if a password is compromised.

Unprotected endpoints

Many remote workers operate without VPNs, endpoint detection tools, or security monitoring, leaving their devices vulnerable to malware, ransomware, and unauthorized access. Without proper security measures, attackers can easily exploit unprotected endpoints to infiltrate company systems.

Shadow IT risks

Employees using unauthorized apps or personal cloud storage (e.g., Google Drive, Dropbox) for work can bypass security controls, increasing the risk of data leaks and compliance violations. Without IT oversight, sensitive company data may be stored or shared in unsecured environments, making it an easy target for cybercriminals.

 

Best practices to stay safe when working remotely

Now that we’ve covered the risks, let’s explore some practical steps you can take to protect both yourself and your company while working remotely.

How to protect your data while working remotely

Implementing security measures doesn’t have to be complicated. By following these best practices, remote employees can safeguard their devices and data from potential threats:

1. Use a Virtual Private Network (VPN)

A VPN encrypts internet traffic, ensuring sensitive data remains secure even on unsecured Wi-Fi networks. By masking your IP address, a VPN adds an extra layer of protection, keeping cybercriminals at bay.

For example, if you’re working from a coffee shop and connected to a public Wi-Fi network, using a VPN can enhance your data security by encrypting your connection and preventing attackers from intercepting your information.

2. Enable multi-factor authentication (MFA)

As explained earlier, MFA requires users to verify their identity using multiple factors, such as a password and a one-time code sent to their mobile device. This simple step significantly reduces the risk of unauthorized access.

3. Secure personal devices

Ensure that personal devices used for work are equipped with up-to-date antivirus software, firewalls, and regular security updates. Strong passwords and screen locks should also be enabled to prevent unauthorized access.

4. Avoid public Wi-Fi

Whenever possible, avoid connecting to public Wi-Fi networks. If you must use them, always connect via a VPN to encrypt your traffic. Alternatively, consider using your mobile device’s hotspot for a more secure connection.

5. Regularly update software and applications

Outdated software often contains vulnerabilities that malicious actors can exploit. Remote workers should enable automatic updates for operating systems, browsers, and work-related applications to stay protected.

6. Practice strong password hygiene

Use unique, complex passwords for every account and update them regularly. Consider using a password manager to generate and store passwords securely. This reduces the risk of weak or reused passwords being exploited.

7. Be vigilant against phishing

Educate yourself on how to recognize phishing emails. Avoid clicking on suspicious links or downloading unknown attachments. When in doubt, verify the sender’s identity by contacting them through a different communication channel.

8. Limit remote access

Use secure remote access solutions to restrict who can access company systems. Employ Role-Based Access Control (RBAC) to ensure employees only have access to the data and applications relevant to their job roles—this applies not only to remote work but to all access scenarios.

9. Encrypt sensitive information

Ensure that sensitive data is encrypted both in transit and at rest. Using HTTPS for web applications and secure file-sharing platforms can help protect data from unauthorized access. For stronger protection, consider using encryption methods like AES-256 or ChaCha20, which are widely recognized for their security and efficiency.

10. Monitor and log activity

Real-time monitoring and logging of network activity help detect and respond to suspicious behavior. For example, if multiple failed login attempts are detected, security teams can take action to prevent a potential breach.

How NordLayer can help

NordLayer is designed to tackle the unique security challenges of remote work, with all its features and technologies contributing to Zero Trust Network Access (ZTNA) framework. Here’s how NordLayer strengthens network security for remote employees:

  • Virtual Private Network (VPN). With NordLayer’s Business VPN, remote workers can securely connect to company networks, even on public Wi-Fi. This ensures that confidential information remains encrypted and protected from cyber threats.
  • Cloud Firewall. NordLayer’s Cloud Firewall filters incoming and outgoing traffic, blocking malicious activity before it can reach your network. This added layer of protection is essential for remote workforce accessing company systems.
  • Multi-factor authentication (MFA). NordLayer supports MFA, adding an extra layer of security for remote workers. By requiring additional verification, MFA ensures that only authorized users can access company resources.
  • Comprehensive monitoring and logging. NordLayer’s real-time monitoring tools provide visibility into network activity, helping organizations quickly detect and respond to potential security threats. This feature ensures continuous protection for employees working remotely.
  • Secure remote access. NordLayer’s Site-to-Site and Smart Remote Access (Cloud LAN) solutions enable secure connections to hybrid networks or specific devices. These technologies ensure remote employees can access essential resources safely and efficiently, without compromising security.
  • Seamless integration. NordLayer is easy to deploy and integrates with existing IT infrastructure, making it an ideal solution for businesses looking to strengthen network security without disrupting operations.

Remote work is here to stay, and so are the cybersecurity risks that come with it. By following these best practices and using robust solutions, businesses can protect sensitive data, maintain employee productivity, and stay one step ahead of cyber threats.

Secure your remote workforce today—because protecting sensitive information is a responsibility every organization should prioritize.

About Nord Security
The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

About NordLayer
NordLayer is an adaptive network access security solution for modern businesses – from the world’s most trusted cybersecurity brand, Nord Security.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

What Is MDR in Cybersecurity?

As new technologies emerge and cyber criminals become more capable, businesses face increasingly sophisticated threats that can bypass traditional security measures.

However, managed detection and response (MDR) has emerged as a comprehensive solution to address these challenges, from early threat detection to the immediate remediation of breaches.

MDR combines advanced technology with human expertise to provide round-the-clock monitoring, threat hunting, and incident response capabilities that help organizations stay one step ahead of cybercriminals.

In this article, we’ll discuss MDR, how it works, and why it’s becoming an essential component of modern cybersecurity strategies for businesses of all sizes.

So, what is MDR in cybersecurity, and how can it help keep your organization safe from cyber criminals and their attacks on your finances and vital information?

Key Takeaways

  • MDR combines advanced tools, human expertise, and proactive measures to defend against sophisticated threats.
  • Unlike EDR and XDR, MDR offers comprehensive coverage, including endpoint monitoring, network security, and threat intelligence.
  • MDR’s proactive threat hunting and real-time responses minimize the impact of incidents like ransomware and data breaches.
  • Customized reporting ensures actionable insights, aiding in compliance and improving overall security posture.
  • For MSPs, MDR is a cost-effective way to offer premium cybersecurity solutions without significant upfront investments.
  • A successful MDR strategy requires clear objectives, strong provider partnerships, and continuous performance optimization.

What Is MDR in Cyber Security?

Managed detection and response (MDR) is a cybersecurity service that delivers continuous monitoring, threat detection, and incident response through cutting-edge technology and expert human analysis.

MDR providers use advanced tools, such as endpoint detection and response (EDR), security information and event management (SIEM), and threat intelligence, to identify potential security incidents in real time.

When a threat is detected, MDR analysts investigate the issue and take swift action to contain and remediate the problem, minimizing the impact on the organization.

This proactive approach to cybersecurity helps businesses detect and respond to threats that might otherwise go unnoticed, reducing the risk of data breaches, financial losses, and reputational damage.

Let’s move on and discuss how MDR works and its main components.

How Does MDR Work?

MDR providers employ a multifaceted approach to protecting your organization from cyberthreats. They combine advanced technologies, expert human analysis, and proven processes, such as 24/7 threat monitoring, proactive threat hunting, and incident remediation, to deliver comprehensive security coverage.

Here are the main components of a robust MDR system.

24/7 Threat Monitoring and Response

MDR services provide constant monitoring of endpoints, networks, and cloud environments to detect and address security incidents in real time, minimizing risks of disruption.

When alerts are triggered, analysts validate threats, assess their scope, and swiftly contain them using predefined protocols, ensuring minimal operational impact. This allows your business to remain focused on its goals while maintaining robust security.

Proactive Threat Hunting

MDR services go beyond reactive security by actively searching for hidden threats. Combining automation with expert analysis, they identify advanced persistent threats, insider risks, and zero-day attacks. By analyzing anomalies and patterns, MDR uncovers sophisticated attacks early, preventing breaches and costly disruptions.

Incident Response and Remediation

In the event of a security incident, MDR services execute predefined response protocols to rapidly contain threats, eliminate malicious elements, and restore systems.

They also perform root cause analysis, document findings, and implement measures to prevent future incidents, helping your organization recover quickly with a stronger security framework.

Utilizing Advanced Technologies

MDR providers use advanced tools like EDR, SIEM, UEBA, and threat intelligence platforms to enhance threat detection and response capabilities.

Endpoint Detection and Response (EDR)

EDR tools monitor endpoint activity in real time, detecting suspicious actions like unauthorized access or abnormal file executions. They enable quick root cause analysis and immediate actions, such as isolating compromised devices or reversing malicious changes.

Security Information and Event Management (SIEM)

SIEM systems collect and correlate log data from firewalls, servers, and applications to identify patterns and anomalies that may indicate security events. This helps analysts prioritize alerts and investigate threats efficiently.

User and Entity Behavior Analytics (UEBA)

UEBA tools use machine learning to analyze user and entity behavior. By establishing a baseline of normal activity, they flag unusual actions, such as privilege abuse or unexpected access to sensitive files, indicating potential threats.

Threat Intelligence Platforms

These platforms compile global data on emerging attack tactics and techniques. MDR teams use this intelligence to anticipate threats, refine defenses, and deliver insights tailored to your organization’s specific risks.

Customized Reports: Clear Insights and Recommendations

MDR services deliver customized reports offering detailed analyses, performance metrics, actionable recommendations, and compliance support.

Incident Analysis

Reports detail the timeline and resolution of incidents, explaining how threats were detected, tactics used, and mitigation steps taken.

Performance Metrics

Key metrics, like detection and response times, highlight trends and vulnerabilities, helping strengthen defenses.

Actionable Recommendations

Reports provide tailored advice, such as enhancing endpoint security or improving employee training, for focused improvements.

Compliance Support

Compliance-focused insights align your security measures with standards like GDPR, HIPAA, or PCI DSS, identifying gaps and remediation steps.

Example of MDR in Action

To better understand the value of MDR, let’s look at a real-world scenarios where an MDR service can make a significant difference, where an employee falls victim to a phishing scam.

Stopping a Ransomware Attack via a Phishing Email

An employee receives a phishing email disguised as an urgent message from a trusted vendor. The email includes a link that, when clicked, downloads ransomware onto the employee’s device. Within moments, the ransomware begins encrypting critical files on the system.

How can MDR help counteract this threat?

MDR in Action

  1. Detection: The MDR solution’s Endpoint Detection and Response (EDR) system identifies unusual file encryption activity, such as multiple file extensions being modified in rapid succession. This triggers an immediate alert.
  2. Isolation: The MDR team remotely isolates the infected device from the network to prevent the ransomware from spreading to other systems.
  3. Investigation: Analysts review the source of the attack, identifying the phishing email as the entry point. Threat intelligence data is cross-referenced to confirm the ransomware variant.
  4. Remediation: The MDR team works with the company to restore encrypted files using backups. They also verify that no additional payloads were deployed.
  5. Prevention: The MDR provider helps implement safeguards to prevent future attacks, including improved email filtering, user training, and multi-factor authentication (MFA).

Now that we know exactly how MDR works, let’s discuss its numerous benefits in greater detail.

Benefits of MDR for Businesses

MDR services offer a range of benefits for businesses looking to strengthen their cybersecurity posture and protect their valuable assets from increasingly sophisticated threats. These included greater protection against sophisticated threats, reduced burdens on IT teams, improved compliance, and greater cost-effectiveness.

Here are the many reasons why small and large businesses alike should consider a comprehensive MDR provider:

Enhanced Protection Against Sophisticated Threats

Modern threats often bypass traditional security measures, but MDR providers use advanced technologies, real-time intelligence, and skilled analysis to combat these evolving risks. They adapt to tactics like zero-day exploits and fileless malware, spotting anomalies and addressing threats proactively.

Combating Evolving Threats

MDR identifies complex attacks, such as phishing and advanced malware, using tools like user behavior analytics and machine learning to detect unusual activity. This dynamic approach ensures even hidden threats are neutralized before causing damage.

Minimizing Risks

This proactive approach significantly reduces the risk of data breaches, financial losses, and reputational damage.

With MDR, your organization is equipped to address threats before they escalate, providing peace of mind that your security measures are both effective and future-proof.

Reduced Burden on Internal IT Teams

Managing cybersecurity internally can overwhelm IT teams. MDR offloads this responsibility, letting teams focus on strategic projects and core functions.

However, a robust MDR provider can help reduce burdens on IT teams in the following ways:

Focus on Strategic Initiatives

By handling day-to-day security operations, MDR allows internal teams to prioritize productivity and innovation without being bogged down by routine cybersecurity demands.

Around-the-Clock Coverage

With 24/7 monitoring, MDR ensures threats are identified and addressed immediately, even during off-hours, reducing the chance of unnoticed incidents.

Cost-Effective Cybersecurity Solution

Building an in-house security operations center (SOC) is a significant investment, requiring advanced technology, skilled personnel, and ongoing maintenance. For many organizations, this approach is neither feasible nor cost-effective.

Accessible Advanced Security

MDR provides a more affordable alternative by giving you access to enterprise-grade security tools and expertise without the need for substantial upfront costs.

Instead of hiring and training a full-time security team, you gain access to seasoned analysts and advanced threat detection capabilities.

Flexible Pricing Models

MDR providers offer scalable pricing options tailored to your organization’s size, industry, and risk profile. This flexibility allows you to allocate resources more efficiently while maintaining robust security, making MDR a cost-effective choice for businesses of all sizes.

Improved Compliance and Reporting

Meeting regulatory requirements such as GDPR, HIPAA, and PCI DSS is a critical aspect of modern cybersecurity. Non-compliance can lead to severe financial penalties and legal repercussions.

Here’s how MDR can help avoid those repercussions:

Ensuring Regulatory Compliance

MDR services help you stay compliant by providing comprehensive monitoring, incident response, and reporting solutions that align with industry standards.

They ensure your organization is prepared for audits, supplying the necessary documentation and evidence to demonstrate adherence to regulations.

Visibility Through Reporting

Regular reports and analytics provided by MDR providers offer clear insights into your organization’s security posture.

These reports highlight key metrics, incident trends, and areas for improvement, empowering you to make informed decisions about future cybersecurity investments.

Real-World Example

Consider a healthcare organization subject to HIPAA regulations. An MDR provider would monitor protected health information (PHI) for unauthorized access, respond to potential breaches, and generate detailed audit logs required for compliance, all while ensuring minimal disruption to daily operations.

Start learning how Guardz can help MSPs take advantage of these benefits and achieve success.

Now that we’ve covered the basics, avoiding confusion and distinguishing between MDR, EDR, and XDR is important.

MDR vs EDR vs XDR: What’s the Difference?

While MDR, EDR, and XDR all aim to protect organizations from cyber threats, each takes a different approach. Here’s a breakdown of their features and distinctions:

Endpoint Detection and Response (EDR)

EDR focuses on securing endpoints like laptops, desktops, and servers, which are common entry points for cyberattacks.

It continuously collects and analyzes endpoint data, such as file changes and user activity, to detect malware, unauthorized access, and unusual behavior.

When threats are detected, EDR can automatically isolate affected devices to prevent spread and minimize damage. It also includes investigation tools for tracing attack origins and identifying vulnerabilities.

However, EDR’s scope is limited to endpoints, leaving other IT areas like networks and cloud services unmonitored.

Managing EDR requires in-house teams to interpret and act on alerts, which can be resource-intensive for smaller organizations.

Extended Detection and Response (XDR)

XDR builds on EDR by integrating security data from endpoints, networks, cloud applications, and email systems. This holistic approach provides a unified view of security events, enabling organizations to detect and respond to threats spanning multiple IT layers.

Advanced analytics and machine learning identify patterns of multi-stage attacks, such as phishing campaigns that compromise credentials and exploit cloud services.

XDR’s ability to correlate data and automate responses ensures coordinated actions, such as isolating endpoints, blocking malicious traffic, and flagging suspicious cloud activity.

While XDR offers a more comprehensive solution than EDR, it requires a strong security infrastructure and skilled personnel to manage, which can be a challenge for smaller organizations.

Managed Detection and Response (MDR)

MDR combines the capabilities of EDR and XDR with human expertise to provide a fully managed solution. It offers 24/7 monitoring, threat hunting, and incident response across all IT systems.

By using advanced tools and skilled analysts, MDR addresses sophisticated threats while reducing the burden on internal teams. MDR providers handle the complexities of security management, making it accessible to organizations of all sizes.

Unlike EDR and XDR, which rely on in-house resources, MDR delivers a complete solution, ensuring both robust protection and ease of use.

Main Differences Between EDR, XDR, and MDR

Based on the above, we can assume that while both EDR and XDR have their advantages, MDR is the most comprehensive solution. Let’s compare the three based on several key factors, such as scope of coverage, automation, detection capabilities, and response mechanisms.

Here’s why MDR stands out.

Scope of Coverage

EDR focuses on securing individual endpoints like laptops and servers by monitoring activity and detecting endpoint-specific threats. However, it does not address the broader IT infrastructure.

XDR expands coverage by integrating data from various layers of the IT environment, such as networks, cloud systems, and email platforms, providing a unified view for detection and response.

MDR combines EDR and XDR capabilities with human expertise, offering 24/7 monitoring, threat hunting, and incident response across the entire IT ecosystem.

Role of Automation vs. Human Expertise

EDR relies on automated tools for threat detection and response, requiring in-house teams to interpret alerts and take action.

XDR enhances this with advanced analytics and machine learning, reducing false positives but still depending on internal staff for management.

MDR adds skilled analysts who monitor, investigate, and respond to threats, reducing the burden on internal teams while delivering a proactive, hands-on approach to security.

Detection Capabilities

EDR is effective at identifying threats targeting individual endpoints but lacks broader IT visibility.

XDR correlates data across endpoints, networks, and cloud systems, enabling detection of multi-stage attacks.

MDR combines the strengths of EDR and XDR with real-time intelligence and threat hunting, identifying advanced threats that may evade automated systems.

Response Mechanisms

EDR focuses on endpoint-specific responses, such as isolating infected devices. XDR coordinates responses across IT layers, blocking malicious activity at multiple points.

MDR goes further, managing incidents from detection to remediation and providing post-incident guidance for improved security.

Management Requirements

EDR demands dedicated internal teams, which can strain resources, while XDR centralizes

data for easier management but still requires in-house expertise.

MDR outsources monitoring and response to an expert team, making it ideal for organizations seeking robust security without extensive internal resources.

Key Considerations When Choosing an MDR Provider

Selecting the right Managed Detection and Response (MDR) provider is critical in enhancing your organization’s cybersecurity. Your chosen provider should align with your needs, goals, and operational requirements.

Below are the key factors to evaluate when assessing potential MDR partners.

Expertise and Industry Experience

An MDR provider should have a proven record of mitigating advanced threats and understanding the latest tactics used by attackers.

Industry-specific experience is vital, as providers familiar with your sector can address unique challenges and compliance needs. For example, a healthcare organization should seek providers with expertise in HIPAA compliance and securing patient data.

Comprehensive and Proactive Service Offerings

Choose a provider offering more than basic threat detection. Look for services like monitoring, investigation, response, and remediation.

Proactive measures, such as threat hunting and vulnerability assessments, are essential for identifying risks early. Value-added services like employee training and incident response exercises enhance your overall security posture, ensuring your organization is prepared for future threats.

Customization and Scalability

An effective MDR provider tailors solutions to fit your risk profile and business goals. As your organization grows or threats evolve, their services should scale accordingly.

Flexibility in customizing communication protocols, escalation processes, and workflows ensures seamless integration with your internal teams.

Integration with Your Existing Security Stack

Your MDR provider should integrate smoothly with tools like EDR, SIEM, firewalls, and cloud platforms. Effective integration aggregates data for a unified view, improving detection and response times while preserving your existing security investments.

Providers experienced with your tools can ensure a seamless transition without disrupting your current systems.

Implementing an Effective MDR Strategy

A managed detection and response (MDR) strategy requires careful planning, ongoing collaboration, and adaptability. When executed effectively, it can enhance your organization’s cybersecurity posture, improve threat detection, and reduce risks. Here are the essential steps to building a successful MDR strategy:

Defining Clear Objectives

Set measurable goals aligned with your cybersecurity priorities, such as improving threat detection, reducing response times, or meeting compliance standards like GDPR or HIPAA. Involve key stakeholders across IT, security, legal, and executive teams to ensure alignment, and use these objectives as benchmarks for tracking success.

Establishing a Strong Partnership With Your MDR Provider

Treat your MDR provider as an extension of your security team by fostering open communication and collaboration. Define roles, establish escalation protocols, and develop tailored playbooks. Regularly review service level agreements (SLAs) and refine processes based on feedback and emerging risks, such as phishing or other recurring threats.

Continuously Measuring and Optimizing Performance

Track key performance indicators (KPIs) like mean time to detect (MTTD) and mean time to respond (MTTR) to evaluate the strategy’s effectiveness. Use data to identify trends, address gaps, and refine protocols. For example, high false-positive rates may require better tuning of detection tools.

Adapting to Evolving Threats

Stay ahead of emerging threats by collaborating with your MDR provider to update detection and response mechanisms. For example, new ransomware tactics may require revised playbooks, while integrating new technologies like IoT or cloud platforms demands expanded security measures.

Is Managed Detection and Response Ideal for MSPs? 

As a Managed Service Provider (MSP), improving your cybersecurity offerings is essential to staying competitive and delivering value to your clients.

Managed detection and response (MDR) services can be a game-changer, enabling you to differentiate your business, attract new customers, and better protect your clients.

However, determining whether MDR is worthwhile requires thoroughly assessing its alignment with your business goals, target market, and return on investment (ROI).

Here’s how to decide if MDR is right for you as an MSP:

Evaluating Client Needs

Understanding your clients’ cybersecurity needs is crucial. Small to medium-sized businesses (SMBs) often lack the in-house resources or expertise to handle advanced cybersecurity threats.

MDR offers an outsourced, comprehensive solution for these clients that can bridge critical security gaps.

In contrast, larger enterprises with established security teams may not find the same value in MDR, as they often prefer to maintain control over their operations and have the resources to build and manage their own detection and response capabilities.

Before investing, analyze whether your typical client base would benefit significantly from MDR services.

Weighing Costs and Investments

Delivering MDR services requires significant investments in advanced security technologies, skilled analysts, and robust processes for threat monitoring, investigation, and response.

These costs can be substantial, so evaluating whether the potential revenue and margins justify the expense is essential.

To reduce upfront costs and accelerate your time to market, consider partnering with an established MDR provider rather than building the service in-house.

With 77% of MSPs reporting challenges in managing multiple cybersecurity solutions, leveraging an external provider’s infrastructure and expertise can help streamline operations and ensure effective service delivery.

Aligning MDR With Your Business Goals

For MDR to be a successful addition to your portfolio, it must align with your overall service offerings and value proposition.

Consider how MDR complements your existing cybersecurity services and whether it addresses specific pain points for your target customers.

Assess your area’s market demand for MDR services and your clients’ willingness to pay a premium for advanced cybersecurity capabilities.

Moreover, consider how to differentiate your MDR offering from competitors to provide unique value.

Key Questions to Consider

Before committing to MDR, ask yourself the following questions:

  • What are the primary cybersecurity challenges faced by your clients?
  • How does MDR fit within your current service portfolio?
  • Is there sufficient demand for MDR services, and will clients pay for it?
  • What are the costs of implementing and maintaining MDR, and how can you manage them effectively?
  • How will you position and differentiate your MDR offering in a competitive market?

Final Thoughts on the Role of MDR in Cybersecurity

Managed detection and response (MDR) represents an essential evolution in cybersecurity. By combining advanced technologies, expert human analysis, and proactive strategies, MDR allows businesses to detect and respond to sophisticated threats with precision and speed.

Its value extends beyond traditional tools like EDR and XDR, delivering robust security coverage and tailored solutions that align with organizational goals and unique security needs.

For MSPs, MDR presents an opportunity to enhance service portfolios, address client pain points, and differentiate in a competitive market. However, its implementation must be guided by a clear understanding of client needs, cost considerations, and alignment with business objectives.

Whether it’s stopping ransomware in its tracks, mitigating zero-day vulnerabilities, or helping small businesses navigate compliance complexities, MDR is more than a service—it’s a partnership that strengthens security posture and builds resilience against an ever-evolving threat landscape.

By carefully evaluating providers, aligning MDR with operational goals, and continually adapting strategies, businesses and MSPs can leverage MDR to face modern cybersecurity challenges confidently.

Book a demo with Guardz to see how MDR can benefit you as an MSP.

Frequently Asked Questions

How Does MDR Differ From EDR and XDR?

MDR integrates the capabilities of EDR and XDR while adding human expertise and proactive threat hunting. Unlike EDR or XDR, which rely on internal teams for management, MDR includes 24/7 monitoring and expert-led incident response, making it a more comprehensive solution.

Is MDR Suitable for Small Businesses With Limited IT Resources?

Yes, MDR is particularly beneficial for small businesses that lack in-house cybersecurity expertise. It provides cost-effective, enterprise-grade security services, including continuous monitoring, rapid incident response, and compliance support, without the need for a dedicated security team.

Can MDR Help With Regulatory Compliance?

Absolutely. MDR services often include compliance-focused reporting and monitoring, ensuring alignment with regulations such as GDPR, HIPAA, or PCI DSS. Providers can help prepare audit-ready documentation and address vulnerabilities that could lead to non-compliance.

What Is the ROI of Investing in MDR for MSPs?

For MSPs, MDR offers significant ROI by enhancing service offerings and addressing a growing demand for advanced cybersecurity solutions. It reduces the need for costly in-house investments while enabling MSPs to attract new clients and retain existing ones with comprehensive security services.

About Guardz
Guardz is on a mission to create a safer digital world by empowering Managed Service Providers (MSPs). Their goal is to proactively secure and insure Small and Medium Enterprises (SMEs) against ever-evolving threats while simultaneously creating new revenue streams, all on one unified platform.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

How to find Rockwell Automation devices

Latest Rockwell Automation vulnerability

Rockwell Automation has disclosed a vulnerability in their GuardLogix and Compact GuardLogix products.

CVE-2025-24478 is rated high, with a CVSS score of 7.1. Successful exploitation of this vulnerability would allow attackers to create an unrecoverable denial-of-service condition, requiring power cycling of the device to restore function. This vulnerability is exploitable over the network and without authentication.

The following devices are affected by this vulnerability:

  • GuardLogix 5580 (SIL 3 with the safety partner 3): Versions prior to V33.017, V34.014, V35.013, V36.011
  • Compact GuardLogix 5380 SIL 3: Versions prior to V33.017, V34.014, V35.013, V36.011

 

Are updates or workarounds available?

Rockwell Automation has released patches for the affected product. Users are advised to update their systems as quickly as possible.

 

How to find potentially vulnerable systems with runZero

From the Asset Inventory, use the following query to locate potentially vulnerable systems:

hw:"Rockwell Automation%Logix%5_80"

 

October 2024: FactoryTalk ThinManager

Rockwell Automation has disclosed multiple vulnerabilities in their FactoryTalk ThinManager product.

CVE-2024-10386 is rated critical, with a CVSS v4 score of 9.3 and allows attackers with network access to send specially crafted packets that result in database manipulation.

CVE-2024-10387 is rated high, with CVSS v4 score of 8.7 and allows attackers with network access to send specially crafted packets to the device potentially triggering a denial-of-service.

The following versions are currently affected by these vulnerabilities:

  • ThinManager: Versions 11.2.0 to 11.2.9
  • ThinManager: Versions 12.0.0 to 12.0.7
  • ThinManager: Versions 12.1.0 to 12.1.8
  • ThinManager: Versions 13.0.0 to 13.0.5
  • ThinManager: Versions 13.1.0 to 13.1.3
  • ThinManager: Versions 13.2.0 to 13.2.2
  • ThinManager: Version 14.0.0

 

Are updates or workarounds available?

Rockwell Automation has released patches for the affected product. Users are advised to update their systems as quickly as possible. In addition, users are advised to limit communications to TCP 2031 to only the devices that need connection to the ThinManager.

How to find potentially vulnerable systems with runZero

From the Asset Inventory, use the following query to locate systems running potentially vulnerable software:

vendor:"Rockwell Automation" AND tcp:2031

 

September 2024: ControlLogix, GuardLogix, CompactLogix, and Compact GuardLogix

Rockwell Automation has disclosed multiple vulnerabilities in their ControlLogix, GuardLogix, CompactLogix, and Compact GuardLogix products.

Successful exploitation of these vulnerabilities result in devices becoming inaccessible remotely and crashing and then require manual intervention to restart them.

CVE-2024-6077 is rated high, with a CVSS v4 score of 8.7.

Are updates or workarounds available?

Rockwell Automation has released patches and guidance for affected systems. Users are advised to upgrade as quickly as possible. Users may also disable CIP security on these devices to mitigate the issue.

How to find potentially vulnerable systems with runZero

From the Asset Inventory, use the following query to locate systems running potentially vulnerable software:

vendor:"Rockwell Automation" AND (hw:"1756-EN2" OR hw:"1756-EN2" OR hw:"1756-ENBT" OR hw:"1756-CN2/B" OR hw:"1756-CN2/A" OR hw:"1756-CNB/D," OR hw:"1756-CNB/E")

 

August 2024: ControlLogix, GuardLogix, CompactLogix, and Compact GuardLogix

Rockwell Automation has disclosed multiple vulnerabilities in their ControlLogix, GuardLogix, CompactLogix, and Compact GuardLogix products.

Successful exploitation of these vulnerabilities result in devices becoming inaccessible remotely and crashing and then require manual intervention to restart them.

CVE-2024-40619 is rated medium with CVSS score of 7.5 and indicates a denial-of-service scenario due to a malformed CIP packet which causes a device to crash and require a manual restart.

Affected ProductFirst Known in Firmware RevisionCorrected in Firmware Revision
ControlLogix 5580v34.011v34.014+
GuardLogix 5580v34.011v34.014+

 

Are updates or workarounds available?

Rockwell Automation suggests updating devices to the corrected firmware revision.

  • CVE-2024-7515 is rated high with CVSS score of 8.6 and indicates a denial-of-service scenario due to a malformed PTP management packet which causes a device to crash and require a manual restart.
  • CVE-2024-7507 is rated medium with CVSS score of 7.5 and indicates a denial-of-service scenario due to a malformed PCCC packet which causes a device to crash and require a manual restart.

Rockwell Automation suggests updating devices to the corrected firmware revision. Additionally, they recommend restricting communication to CIP object 103 (0x67).

Affected ProductFirmware Revision Prior ToCorrected in Firmware Revision
CompactLogix 5380 (5069 – L3z)v36.011, v35.013, v34.014v36.011, v35.013, v34.014
CompactLogix 5480 (5069 – L4)v36.011, v35.013, v34.014v36.011, v35.013, v34.014
ControlLogix 5580 (1756 – L8z)v36.011, v35.013, v34.014v36.011, v35.013, v34.014
GuardLogix 5580 (1756 – L8z)v36.011, v35.013, v34.014v36.011, v35.013, v34.014
Compact GuardLogix 5380 (5069 – L3zS2)v36.011, v35.013, v34.014v36.011, v35.013, v34.014

In all of the cases above users should ensure these devices are isolated in their own networks to prevent unwanted packets flooding the device.

 

How to find potentially vulnerable systems with runZero

From the Asset Inventory, use the following query to locate systems running potentially vulnerable software:

vendor:"Rockwell Automation" AND (hw:"1756-EN2" OR hw:"1756-EN2" OR hw:"1756-ENBT" OR hw:"1756-CN2/B" OR hw:"1756-CN2/A" OR hw:"1756-CNB/D," OR hw:"1756-CNB/E")

 

August 2024: ControlLogix, GuardLogix, and 1756 ControlLogix I/O Modules

On August 1st, 2024, Rockwell Automation disclosed a vulnerability in their ControlLogix, GuardLogix, and 1756 ControlLogix I/O Modules products.

CVE-2024-6242 is rated high with CVSS score of 7.3 and allows a threat actor to bypass the Trusted® Slot feature in a ControlLogix® controller.

Successful exploitation of these vulnerabilities on any affected module in a 1756 chassis, a threat actor could potentially execute CIP commands that modify user projects and/or device configuration on a Logix controller in the chassis.

 

Are updates or workarounds available?

Rockwell Automation recommends upgrade devices to apply fixes for the affected devices.

Affected ProductFirst Known in Firmware RevisionCorrected in Firmware Revision
ControlLogix® 5580 (1756-L8z)V28V32.016, V33.015, V34.014,
V35.011 and later
GuardLogix® 5580 (1756-L8zS)V31V32.016, V33.015, V34.014,
V35.011 and later
1756-EN4TRV2V5.001 and later

1756-EN2T , Series A/B/C

1756-EN2F, Series A/B

1756-EN2TR, Series A/B

1756-EN3TR, Series B

v5.007(unsigned) / v5.027(signed)No fix is available for Series A/B/C. Users can upgrade to Series D to remediate this vulnerability

1756-EN2T, Series D

1756-EN2F, Series C

1756-EN2TR, Series C

1756-EN3TR, Series B

1756-EN2TP, Series A

1756-EN2T/D: V10.006

1756-EN2F/C: V10.009

1756-EN2TR/C: V10.007

1756-EN3TR/B: V10.007

1756-EN2TP/A: V10.020

V12.001 and later

Additionally, limit the allowed CIP commands on controllers by setting the mode switch to the RUN position.

 

How runZero users found potentially vulnerable systems

From the Asset Inventory, runZero users applied the following query to locate systems running potentially vulnerable software:

hw:"1756-EN2" OR hw:"1756-EN3" OR hw:"1756-EN4"

 

April 2024: ControlLogix 5580, Guard Logix 5580, CompactLogix 5380, and 1756-EN4TR

In April 2024, Rockwell Automation disclosed a vulnerability in their ControlLogix 5580, Guard Logix 5580, CompactLogix 5380, and 1756-EN4TR products.

CVE-2024-3493 was rated high with CVSS score of 8.6 and involved a specific malformed fragmented packet type which could cause a major nonrecoverable fault (MNRF) in Rockwell Automation’s ControlLogix 5580, Guard Logix 5580, CompactLogix 5380, and 1756-EN4TR. If exploited, the affected product would become unavailable and require a manual restart to recover it.

What was the impact?

Successful exploitation of these vulnerabilities resulted in devices becoming inaccessible remotely and crashing and then require manual intervention to restart them.

Rockwell Automation provided software updates for the impacted versions.

Affected ProductFirst Known in Firmware RevisionCorrected in Firmware Revision
ControlLogix® 5580V35.011V35.013, V36.011
GuardLogix 5580V35.011V35.013, V36.011
CompactLogix 5380V35.011V35.013, V36.011
1756-EN4TRV5.001V6.001

 

How runZero users found potentially vulnerable systems

From the Asset Inventory, runZero users could use the following query to locate systems running potentially vulnerable software:

hw:"1756-EN4TR"

 

March 2024: Rockwell Automation PowerFlex 527

In March 2024, Rockwell Automation disclosed multiple vulnerabilities in their PowerFlex 527 product.

CVE-2024-2425 and CVE-2024-2426 are both rated high with CVSS score of 7.5 and both involve improper input validation which could cause a web server to crash and CIP communication disruption, respectively, which leads to requiring manual restarts.

CVE-2024-2427 is rated high with CVSS score of 7.5 and indicates a denial-of-service scenario due to improper network packet throttling which causes a device to crash and require a manual restart.

 

What was the impact?

Successful exploitation of these vulnerabilities result in devices becoming inaccessible remotely and crashing and then require manual intervention to restart them.

 

Are updates or workarounds available?

Rockwell Automation does not currently have a fix for these vulnerabilities. Users of the affected software are encouraged to apply risk mitigations and security best practices, where possible.

Users should disable the web server if it is not needed, which should be disabled by default. Additionally, users should ensure these devices are isolated in their own networks to prevent unwanted packets flooding the device.

 

How to find potentially vulnerable PowerFlex products

From the Asset Inventory, runZero users used the following query to locate systems running potentially vulnerable software:

hw.product:"powerflex"

About runZero
runZero, a network discovery and asset inventory solution, was founded in 2018 by HD Moore, the creator of Metasploit. HD envisioned a modern active discovery solution that could find and identify everything on a network–without credentials. As a security researcher and penetration tester, he often employed benign ways to get information leaks and piece them together to build device profiles. Eventually, this work led him to leverage applied research and the discovery techniques developed for security and penetration testing to create runZero.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

NordLayer is bringing next-level security to organizations: introducing a new-gen Enterprise Browser

Summary: The future of secure browsing is here. NordLayer’s new-gen Enterprise Browser with NordVPN standards is coming. Join the waiting list today.

Today, web-based apps are at the heart of business operations, with 80% of work done in a web browser. As companies move core tools online for flexibility, collaboration, and real-time updates, the browser has become both the new workspace and the frontline of cyber risks.

The growing adoption of bring-your-own-device (BYOD) policies adds another layer of threats. Two-thirds of organizations say at least 50% of their network devices are unmanaged, with growing risks from phishing and malware to unauthorized data sharing. That’s why CISOs and security teams are shifting their focus to this expanded attack surface.

If your business relies on web-based applications, like Google Docs, Hubspot, Salesforce, Asana, Figma, Microsoft 365, and many others, an enterprise browser is no longer optional. It’s a critical part of your cybersecurity strategy. It helps protect business data while reducing the risks and costs of handling unmanaged devices.

For NordLayer, introducing an enterprise browser is a natural next step. Backed by Nord Security and built on the NordVPN standard, we’ve strengthened business network defense. Now, we’re bringing that protection to the browser.

In this article, we’ll explore the rise of web-based apps, the security challenges they bring, why traditional browsers aren’t enough for business security, and what to expect from the NordLayer Enterprise Browser.

Key takeaways

  • Browsers are becoming the main workspace, making collaboration easy and supporting growth. But they also bring web-based risks.
  • Unlike traditional browsers, the NordLayer Enterprise Browser will focus on providing more control and security for organizations of all sizes.
  • With the NordLayer Browser, users can safely access web-based applications, reducing risks, such as phishing attacks, malware infiltration, unauthorized data sharing, and unsafe file transfers.
  • CISOs and security teams will have greater control, from monitoring activity to managing resource and network access, all without disrupting workflows.

 

Why the future of work is browser-based

Web-based apps are replacing traditional desktop software, and browsers are becoming the main workspace. According to Forbes, half of workers can do their entire job in a web browser.

But while browsers have become essential in modern workflows, they are also vulnerable to attacks. Every session is a roll of the dice, with risks lurking at every click.

Unmanaged devices add to the problem. As the 2024 Browser Security Report states, 62% of employees access corporate data on unmanaged devices, and 45% use personal browser profiles on work devices. This exposes businesses to data leaks and phishing.

And it’s not just users. Many organizations report that at least half of their network devices are unmanaged, creating a massive blind spot for security teams. But unmanaged doesn’t mean it should be ignored—CISOs and security teams still need solutions to protect it. Without proper security, the browser can be a ticking bomb.

According to Gartner, enterprise browsers will be the go-to tool for productivity and security by 2030. They’ll work across both managed and unmanaged devices, making hybrid work smoother than ever.

The future of work is clearly browser-based. But while it has many benefits, it also raises new risks for business data exposure. Let’s take a closer look at the dangers of traditional browsers.

The hidden risks of traditional browsers

Traditional web browsers like Chrome or Firefox have basic built-in security features, but they aren’t designed for business needs. They’re tailored more for personal use, not for protecting corporate sensitive data.

In contrast, enterprise browsers give security teams the power to centrally control settings, enforce security policies, and gain detailed visibility—something that traditional browsers just can’t match.

Now, let’s take a closer look at the risks that come with using regular browsers in the workplace:

  • Limited control: IT teams have little visibility or ability to enforce security policies.
  • Weak data protection: Consumer browsers lack enhanced security features and management controls tailored for business environments.
  • Unmanaged updates: Users may delay updates, leaving browsers vulnerable to known exploits.
  • Lack of security enforcement: Employees can bypass security settings, leaving the company exposed to attacks.
  • Risky third-party integrations: Syncing personal accounts or using unvetted browser add-ons can compromise sensitive business data.
  • Lack of centralized observability. Admins can’t observe and mitigate insider threats or user behavior risks.

That’s why your organization needs an enterprise browser—a tool for securing sensitive data at every level.

 

Why businesses should use enterprise browsers

With remote work, web-based tools, and BYOD policies becoming the norm, businesses need a browser that works for them—not against them. Traditional browsers lack the security, observability, and management features organizations require, leaving security teams without the tools to detect threats, respond effectively, and control access. With greater visibility, they can shift from reactive fixes to proactive threat prevention and informed decision-making.

Enterprise browsers offer a smarter way to secure work without disrupting employees. They provide:

  • Centralized security control: Admins can enforce policies, restrict risky behaviors, and help ensure compliance.
  • Stronger threat prevention: Built-in security features and data collection help detect and mitigate threats.
  • Simplified network security: Ideal for organizations with unmanaged devices, helping ensure security without requiring additional endpoint software.
  • Better BYOD support: Employees can securely access company resources through the enterprise browser.
  • A user-friendly approach: Employees don’t need to install intrusive security apps—admins manage only the dedicated work browser, keeping personal browsing separate.

The way businesses work has changed, and their browsers should, too. Enterprise browsers combine security, control, and ease of use, helping organizations stay ahead of cyber threats without adding complexity.

 

Why NordLayer’s upcoming Enterprise Browser stands out

NordLayer, a part of Nord Security and built on the NordVPN standard, goes beyond traditional security. Our multi-layered complete security solution keeps businesses a step ahead. Now, we’re building an enterprise browser designed to put security and functionality first.

NordLayer Browser is designed for the way companies work today. Security teams will be able to manage security settings and network access, as well as monitor activity, all while ensuring that users can work without disruptions.

“Introducing an enterprise browser is a natural progression for us. We’ve established a strong foundation in securing business networks, empowering organizations to protect and manage their traffic at the network level. And over the past two years, we’ve already made strides in the browser security space with the launch of our Browser Extension. As enterprises increasingly depend on web applications, it’s clear that the browser has become a critical gateway essential not just for productivity but also as a frontline for security,” says Donatas Tamelis, managing director at NordLayer. “With the introduction of a full-fledged enterprise browser, CISOs and security teams will be able to control security settings in the browser, manage network access and segmentation, and observe users’ activity—without interrupting them.”

 

What you can expect from the NordLayer Enterprise Browser

  • Enhanced security measures and more control: The browser will offer high-level observability and full-scale response features—all in one package.
  • A combination of ZTNA and SWG for a unified solution. The browser will merge years of NordLayer experience and the capability to combine Zero Trust Network Access (ZTNA) and Secure Web Gateway (SWG) features into one solution.
  • Data loss prevention (DLP). Controls for copy-paste functionality, as well as camera and microphone use and prevention of unauthorized downloads and uploads, will help protect sensitive company information.
  • Centralized control. The enterprise browser will allow CISOs and security teams to establish and enforce advanced security policies for all users effortlessly.
  • Support for business growth. Designed to scale with businesses, it will ensure security without disrupting workflows or compromising employee productivity.

Let’s now discuss how our browser will address web-based threats.

Challenges NordLayer Enterprise Browser will solve

As more work moves online, businesses are facing three major security challenges. The need for robust protection has never been greater. That’s why our upcoming browser is designed to tackle them head-on:

  • Securing the shift to web-based apps: As more businesses rely more on web-based applications, a secure browser is essential for protection and smooth operations.
  • Refined device oversight: Our browser will allow businesses to transition from fully managed to partially unmanaged hardware, reducing device management costs.
  • Enhancing web security: Since browsers are prime targets for threats, we’re building a browser that will defend against malicious websites, phishing, and more.

Key benefits in development

Our browser will simplify security so you can focus on what matters—your work. Here are its benefits for IT admins.

  • Observability: Full visibility into browser activity.
  • Access management: Precise control over access permissions.
  • Threat mitigation: Protection from internal and external risks.
  • Cost reduction: Streamlined device management lowers costs.

But that’s not all. It will also ensure a seamless experience with added security for end-users working remotely with BYOD setups.

Join the future of safe browsing with NordLayer

The future of secure browsing is here, and NordLayer is ready to lead the way. Our browser is designed to address modern workplace challenges. From protecting company resources to defending your business against web-based threats, we’ve got your back.

Don’t miss out. Join the waiting list now and stay tuned for all the latest updates. Your secure browsing journey starts with NordLayer. Today.

 

About Nord Security
The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

About NordLayer
NordLayer is an adaptive network access security solution for modern businesses – from the world’s most trusted cybersecurity brand, Nord Security.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

From Endpoints to Identities: Why MSPs Need a User-Centric Approach

How many devices are you managing in your network?

That’s not a rhetorical question. A study found that 47% of companies allow employees to access their resources on unmanaged devices.

But how can you protect those unmanaged devices if you don’t even know who has access to them? Another important thought to consider is who accepts blame in the event of a breach. Hopefully, it’s not you or your team.

We’re going to discuss a strategy that makes each individual fully accountable for their actions. This is known as a user-centric approach. We’ll explore how this method works and how you can successfully implement it to strengthen your overall cybersecurity posture.

The Need for a User-Centric Approach

The rules have changed since COVID-19 introduced the WFH model. Literally, access was once granted freely without strict verification processes.

BYOD became the norm, with employees using personal devices to access confidential documents and communicate via private company Slack channels, often from a cafe or other public hotspot, without approval from IT. Yes, indeed, the cringe was quite real.

Employees and third parties enjoyed open access to the corporate network from any location and any device. This led to many security incidents and breaches, which forced organizations and IT departments to rethink how access should be granted.

This meant that any threat actor within proximity could potentially intercept all traffic and use it to launch a man-in-the-middle attack, exfiltrate data, or compromise user credentials.

Today, every device, user, and identity must be verified before accessing the corporate network. No exceptions. A user-centric approach connects the security dots back to a specific user in the organization and ensures accountability for every action taken.

A user-centric approach enables MSPs to deploy more effective BYOD policies and tighten access controls by focusing on the specific roles and needs of each user within the organization.

This involves isolating devices and implementing least privilege access, ensuring that users are granted only the minimum permissions necessary to perform their day-to-day tasks. For example, a third party providing outsourced services should not have access to financial transactions or payroll systems.

A user-centric approach greatly reduces the risk of unauthorized access or accidental data exposure that can lead to a breach. And why take that risk? Seriously.

4 Ways a User-Centric Approach Works for MSPs

Proactive threat monitoring: Suspicious user behavior, such as unusual login times or login attempts, might signal a threat actor in your network. A Managed Detection and Response (MDR) helps by continuously monitoring user activity and network traffic to detect and mitigate potential threats in real-time. An unknown user who tried to access your network from an unfamiliar location or unusual hour would be flagged by the MDR service, triggering automated alerts for further investigation.

Accountability: This refers to the ability to trace actions back to specific users. If a user attempts to access a system or application they’re not authorized to, an automated alert is sent out, notifying the security team that suspicious activity has been recorded and traced back to the individual user. Details such as the user’s identity, time of access attempt, geolocation, device type, and the resource in question all help security teams assess the situation and enforce internal policies before anything escalates.

Improved access controls: Does the junior analyst have access to financial slide decks or sensitive data unrelated to their role? A user-centric approach ensures they don’t. Instead, access is tightly controlled based on the principle of least privilege.

Multi-factor authentication (MFA) also helps improve access controls by requiring users to verify their identity through a second factor, linking all actions to verified identities and ultimately to the root cause or culprit of the potential threat.

Increased endpoint security: It’s one thing to keep track of how many endpoints are in your organization, and even that’s difficult, but imagine trying to do so for an enterprise with over 5,000 employees and a ton of unvetted third parties. If that’s not challenging enough, how about the number of identities continuously being created, updated, or removed across the organization? Is your head spinning yet?

Endpoint security is a constant battle without the right tools and strategies.

A user-centric approach focuses on securing devices by connecting them directly to the identities of the users who operate them. Whether it’s on a personal laptop, iPhone, or a corporate-issued desktop, every device is treated as an extension of the user’s identity.

Every last digital step can be traced back to an individual user, providing a clear audit trail of actions taken on that device. Did that user login from a secured gateway? Did they enable MFA? Was the device running the latest Windows OS updates before they shared a sensitive file?

A user-centric approach takes the guesswork out and helps address these critical questions from the endpoint, where most security breaches begin.

Guardz ensures that company-managed devices are fully protected and monitored from malicious threats. Guardz detects outdated operating systems and vulnerable software so you can take immediate action.

Amplify Threat Detection and Response with The Ultimate Cybersecurity Plan

Introducing a new user-centric approach to unified detection and response. The Ultimate Cybersecurity Plan for MSPs.

The Ultimate Cybersecurity Plan builds on the Guardz platform’s holistic, user-centric approach to security by incorporating managed SentinelOne EDR capabilities with Guardz MDR. Guardz empowers MSPs to monitor and resolve incidents from a single interface.

Guardz MDR aggregates signals from multiple layers of security identities, endpoints, email, cloud, and data into a user-centric analysis that detects complex indicators of compromise (IOCs) and automatically responds to them.

Enhance incident response times and go beyond endpoint protection with The Ultimate Cybersecurity Plan. Get automated detection and response today.

Speak with one of our experts

About Guardz
Guardz is on a mission to create a safer digital world by empowering Managed Service Providers (MSPs). Their goal is to proactively secure and insure Small and Medium Enterprises (SMEs) against ever-evolving threats while simultaneously creating new revenue streams, all on one unified platform.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.