Large US Water District leverages Awingu in urgent teleworking deployment

April 29, 2020 – The said US Water District wishes to stay anonymous for compliance reasons, and we respect that. However, we still wanted to share this extraordinary story.

Being an Awingu customer since 2018, their original focus was to enable secure remote access to one specific suite of HRM apps (Oracle Fusion HCM). When the COVID19 outbreak started to hit the United States mid-March 2020, the Water District leadership decided to enable and push teleworking for all employees. They gave the IT team 2 days to prepare for everything. With 75% of employees not equipped with a company laptop, and with a VPN solution in place without 2FA (2-factor authentication), you’d think the odds were against them.

The IT director wasn’t worried too much. He had been closely involved in the Awingu deployment and immediately saw the unified workspace as the default solution. “Thank God we had Awingu in place, it went flawless”. He required a solution that offered more protection than the existing VPN with 2FA, that was easy and fast to roll out by his team, and that would work in a “Bring Your Own Laptop” scenario for employees working from home. Awingu ticked all those boxes.

Two days later, the existing Awingu platform was scaled up and connected to 30 cloud services and remote applications, file servers, and office desktops. Roughly 80% of the staff connects remotely to their office desktop. The roll-out was fast and ran without hiccups. It was a “surprisingly great experience”, says the IT director.

Things ran so smooth, the Water District decided to extend the roll-out to all contractors two weeks later. These were mainly relying on a VPN-based solution which was identified as being not secure enough. Especially in these days, there was absolutely no reason (or need) to make compromises on security. With Awingu, the Water District has built-in MFA, usage auditing, granular controls, and many other security tools at their disposal.