For a global luxury brand like MCM Worldwide, network reliability is not just a technical requirement—it is a mission-critical pillar of the customer experience. Transitioning from a legacy provider to SC//AcuVigil™ has transformed their operational resilience across the U.S. and EMEA.

The Legacy Problem

  • Visibility Gaps: Limited regional oversight made it difficult to monitor store health.
  • Compliance Risks: Inability to fully meet PCI and GDPR standards created significant payment risks.
  • Downtime impact: Frequent outages forced stores into “offline mode,” disrupting high-value sales.

A Strategic Shift to Managed Connectivity

MCM required a modernized solution capable of delivering 24/7 connectivity and centralized management. By deploying Scale Computing AcuVigil, MCM’s global IT team gained a “single-pane-of-glass” dashboard to monitor every location in real-time.

“AcuVigil provides a well-organized dashboard so we can easily see which location has a risk and drill into the details… That support has been a massive help for our retail operations.”

— Eric Yoo, Global CISO, MCM Worldwide

Stability in the Face of Crisis

The true value of the deployment was proven during the Los Angeles wildfires. While the surrounding shopping mall lost all connectivity, MCM remained fully operational. Because of the SC//AcuVigil backup structure, the brand maintained business continuity and revenue preservation while competitors were forced to close.

The Result: Zero Downtime, Maximum Efficiency

  • Perfect Uptime: Zero network failures reported since the deployment in the U.S. and Europe.
  • Operational Ease: IT teams can manage global operations with less stress and better clarity.
  • CFO Approved: Improved cost efficiency and a stable network structure have lowered the total cost of ownership.

Ready to build a resilient network for your retail business?

Explore Scale Computing AcuVigil Managed Network Services

About Scale Computing
Scale Computing is a leader in edge computing, virtualization, and hyperconverged solutions. Scale Computing HC3 software eliminates the need for traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. Using patented HyperCore™ technology, the HC3 self-healing platform automatically identifies, mitigates, and corrects infrastructure problems in real-time, enabling applications to achieve maximum uptime. When ease-of-use, high availability, and TCO matter, Scale Computing HC3 is the ideal infrastructure platform. Read what our customers have to say on Gartner Peer Insights, Spiceworks, TechValidate and TrustRadius.

About Version 2 Limited
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.